The profession of laboratory management is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for the analysis.
Clinical Laboratories can now Wave off Manual Work:
With all this hard work already being done by clinical laboratories, the department of HealthCare took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who are waiting for their reports from the doctors. With instant report generation, the doctors can now decide quickly on the critical cases.
The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patient and deliver the test sample reports to them.
Conveying the Message via Short Message Service (SMS):
Sharing reports via SMS can add on to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patients mind at peace.
Lab reports once generated can easily be shared via SMS straight to the Patient or the Doctor, thus completely eliminating the need for manual handling, wait time or traveling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS in clinical laboratories, we help in conveying instantaneous report results to the patient as soon as the technician generates the results. SMS conveying system for test results has so many advantages some of which are:
No manual human intervention is needed
Immediate report sharing is made possible for emergency cases or critical patients
Conveying the Message via E-mails:
One of the fail-safe methods for accessing patients anytime is messaging via the electronic mails or E-mails. This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.
Once the lab report is generated with all the optimum observation made from the testing of samples, it can be sent via an E-mail in PDF format of an attachment so that the patient can infer from the report and take the necessary action if any required. A LIMS linked lab can save a lot of unwanted manual task and convey the message to the patient and doctor immediately for analysis. It has the same benefits as that of SMS with an added advantage of the whole report being shared.
Report generation on Mobile App:
A pre-installed mobile app on your smartphone can even track your test analysis phases in your mobile and let you know when you can expect the test results. With just a few swipes, you can view your test results as soon as it is generated by the technician. What better than the confidentiality of your smartphone to let you know the results.
A smartphone with internet connectivity is all that is needed to access reports on the go. The advantage of the mobile app is that you can check the readiness of your report anywhere and at any time.
Direct Collection of the report from the lab:
Out of all the smart ways listed above, this method can be said as the last smart one. However, direct collection of the report from the lab itself is also the safest method when dealing with sensitive information.
Though it requires the physical job to get the report from the lab, it can also be completed by posting the report from the lab to the patient’s home directly.
The direct collection can be combined with all of the above methods of lab report collected by the patient. The patient can first be notified of the result and feel at ease to collect the report. With the full PDF as sent via an E-mail, the report can be viewed and consulted with a doctor also. This makes the task of collection of the printed report generated in the lab at ease and not urgent.
These were the few methods to send lab reports to the patient, the clinical laboratory can use all of the methods or some of the above to make the patient feel at ease with the lab and thereby creating a sense of trust with the lab.
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The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it really is?
LIMS And What Does It Do?
The Laboratory management system started as a system to keep a record of test samples, their results and all other particulars of donor and patients sample. From the point of its inception, the laboratory management system followed the traditional methods of manual labeling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.
Ever since the Laboratory Information Management System is in a course of upward trajectory.
As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in lab or patients house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the result of the tests to the database in real-time.
To put in simple words:
A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.
In its early days, the laboratory management system was an isolated off the network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.
Even though the laboratory management systems provide easy accessibility of the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include
Limitation in the storage capacity of the database servers
The maintenance of servers at the healthcare facility itself involves difficulties
Medical procedures that involve referral to different locations will require carrying of physical records; which is an inconvenience again.
Though the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.
Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS or Emails is restricted.
Since there are technologies developed already to overcome these limitations, they should be employed immediately.
The cloud storage is a powerful technology than it sounds. The cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.
The data centers provide a larger bandwidth to access the servers. That is more than enough to provide traffic less access.
Since the cloud servers have multiple redundant systems, there is always a backup and data loss is not a thing to worry about.
The centralized data center for the laboratory management system makes it possible to access data from anywhere in the world with authorization.
The maintenance of these servers is extremely cost-effective compared to the standalone LIMS.
As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing and delivering. And there is easy scalability in business.
The inter-connection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their personal health records up to date with no effort.
LIMS Beyond Limits:
The LIMS software, even though started as a record-keeping and managing healthcare solution, it has now evolved into a state of complete management solution. It has given a massive boost to the administration of the healthcare facility and also the financial management of the healthcare centers.
The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.
For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.
Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day to day management solutions besides healthcare solutions.
The LIMS software can make schedules for doctors and specialists. It also helps in scheduling for follow-ups and cancellation of appointments at the request of patients through IVRs and websites.
Since there is always a demand for the time slots to access the laboratory equipment and devices, including the high-cost scanners which are a rare resource, LIMS software can schedule their time slots in the most effective way.
In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifies the maintenance of laboratory equipment and other services.
The AI of LIMS and it's future:
The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.
The AI is definitely the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the qualities of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.
The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information management System (AI LIMS) will be working along with humans and serve humanity.
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Investment in health is the best way of investment to lead a full and healthy life. People have started to invest in health and undergo health check-up regularly. People have started to realize that prevention is better than cure, and what better way to prevent than getting regularly tested and check on the well-being.
As the number of labs outgrows every day, utilization of machines to collect samples is also increasing. When labs get more samples to process from various sources, machine interfacing is helping labs in making their work easier and faster. In this blog, let’s discuss some of the best and modern ways by which labs can collect patient samples, avoiding all the hassle. The 4 efficient ways for lab sample collection are:
Walk-in sample Collection
Collection of the sample at Home
Business to business Sample collection
Franchise based sample collection
Walk-in Sample Collection:
This method of sample collection is the most personal easily accessible way to collect samples from patients. In this era of online-based life, it is a step towards betterment that laboratory tests are also made available with ease of access.
Patients can directly walk-in to the laboratories and give the samples. Labs will process the sample in the laboratory and give reports. In case, the samples need to be processed by main processing centers, the samples will be sent to the main processing centers and then collected back by the laboratories after the processing is over. Patients will be able to collect their detailed report from the laboratories they visited.
Sample Collection at Home:
For many patients, deviation in health is a sensitive issue. Sometimes trustworthy lab institutes might be far away from the patient’s home. This leads to long hours of travel and long hours of waiting for the test to be taken by patients. The whole process might be a bit demotivating for the patients and the increase in their stress.
In this case, labs will visit the patient home and collect samples for testing. Healthcare industry is reaching new heights by making it possible for patients to remain in their safe confinement and get their health tested at their comfortable time without physically leaving their home.
After collecting the samples it will be processed in the labs or sent to the main processing center and a detailed report will be obtained and sent to the patients.
Home Sample Collection is beneficial for:
Patients who are bedridden
Chronically ill patients
Business to Business Sample collection lab:
There are more competitors in the field of healthcare than in any other field. Their competition is that they perform better in serving for the health of other people. This service needs to be done in an effective and time-saving manner which would put the patient at ease with the laboratory.
Business to business helping for sample collection can help you gain more recipients and number of doctors recommending your clinic. Two or more businesses who are specialized in various fields of laboratory testing can partner up together and jointly help each other in each field. Big labs can partner with small labs and collect samples.
This way the businesses can direct patients who need specific tests in a diagnostic not available in their own lab but available in the partner's lab. Business to business sample collection can help them mutually gain a lot of patients and thereby trust in the system.
Franchise based Sample Collection Lab:
Establishing a fully equipped diagnostic center in a city is viewed more than a business opportunity and as a service to the better health of mankind. Such diagnostic labs should be working in their 100 percent capacity with state of the art equipment that delivers quality results.
Attaining such a high level of quality for sample collection lab is difficult if you start out fresh. It would be best to join an already established company and start a new franchise that can help in diagnostic sample collection.
Having a franchise with a top company in sample collection and diagnostics will help you better in getting more patients to the lab and better management of the center.
With the already established name and fame of the company, the job for you would be easy.
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Laboratory Information Management System (LIMS) is a software-based solution that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. Evaluating and choosing the right LIMS must be done after analyzing some salient features like cost, interface, the ability of the system to evolve based on your future requirements, etc.
In this blog, we will help you evaluate the best and cost-effective laboratory information system that will suit your requirement in the best way.
What to Choose Between Online and Offline Model of LIMS?
The offline model of LIMS software is an outdated one. Some disadvantages of using offline LIMS are:
No mobile app facilities
Reports can be generated. But patients have to get the reports directly visiting the premises.
Patients record not synchronized with multiple lab locations
In case of a server crash, there is no possibility of getting data back. Less data security.
Future technology updates are tough to install
Maintenance is high.
Offline LIMS has some defects. Due to its unavailability online 24/7, the data collected can be stored only in a desktop, increasing the chances of data loss. The offline LIMS is best suited for small laboratories with only one clinical lab.
Why is Online Model of LIMS the Best Choice?
The online model of LIMS is based totally on the cloud. Hence the data can be viewed from anywhere in the world if they are updated on the cloud. Monitoring live instrument data with the right tools will allow your company to make faster decisions with accurate information and support the on-time delivery of reports.
A time-consuming, manual process will be transformed into a fast, automated process, where human errors in collecting and processing information will be reduced to zero, allowing the company to concentrate its resources on its core functions and attain higher productivity and efficiency in its work.
Some benefits of online LIMS are:
Low Maintenance cost.
Instrument data storage for auditing purposes.
An interface that works with any Database or LIMS.
Get future updates as notifications
Track updates with mobile app
Choosing The Right LIMS For You
Choosing the right Laboratory Information system depends purely on the requirement of the lab and the processes involved in it. You have to know the exact way in which the user data have to be logged in and the ways of analyses. This way you can easily find the exact LIMs software that would suit your requirement the best. Some of the requirements of a laboratory include:
Data management requirements
It is best advised to have business flow diagrams that will clarify the workflow, requirements, process in the lab. This business flow diagram will help in considering the instruments and systems involved in the lab that needs to be interfaced with the software for harmonized workflow.
Understanding the Functionality Requirements
Understanding the requirements of your laboratory systems cannot be explained enough as the utmost important feature for choosing the right type of LIMS. A LIMS software used for the mining of oil and gas cannot be used completely for clinical purposes. Before investing in LIMS software by any vendor, it is vital to check that the software completely fulfills the needs of the laboratory. This includes the process of sample collection and data entry to the process of report generation and saving of reports. The functional requirements should be clearly listed and cross-checked regularly even after implementation in the system.
Some of the functional requirements that need to be checked in a LIMS are:
Once the use cases that include the kind of user type is, sample logging method and result publishing are quantified, your functional requirements will get a lot clearer paving you for the best suitable LIMS purchase.
LIMS Future Upgrades
Choosing LIMS after a thorough analysis of your current needs is the best way of making an apt choice. However, the future in laboratory management might evolve with the changing technologies and more convenient workflow. Keeping that in mind, choose software from a vendor which is best suited for both your current needs and all your future needs.
Seeking advice on the improvement of the system might be too late when the implementation of LIMS software has already taken place. Jot down your requirements clearly and analyze the same with your team of experts who can justify the need for improvement based on futuristic updates.
When businesses want to add more location, tie-up with B2Bs, add home collection module, NABL policy changes, the LIMS software should be able to upgrade and adopt it.
This will ensure that your business is on-speed with the technology involved and can easily benefit from it in terms of productivity and workflow management.
LIMS Mobile Applications
Using LIS is the best method for the automation of Laboratory technologies. This implies that the process of computing of sample analyses must be done faster, more efficiently and there is easy workflow management with mobile apps.
Types of LIMS mobile apps:
Home Collection App
Laboratory Owner App
LIS which helps pathologists approve data from anywhere in the most efficient system and can be extremely useful to labs and doctors alike. This saves a lot of time on the workflow. Automation of doctor approval in a mobile app can help LIS make more decision quickly.
These were some basic points that might help you choose the best-suited LIS for your laboratory. Choose cost-effective software for your lab, but don’t miss on the quality or vendor credibility while choosing the right LIS for your laboratory.
24/7 Support System
When you choose a LIMS software, make sure you are provided with 24/7 support facilities. When you face any issues with the LIMS software, you can contact the support professionals anytime and from anywhere and get the issues resolved quickly.
Data Security in LIMS
Security of data is the most basic need for any kind of industry; especially one involving the data and reports of patients. Implementation of a LIMS is specifically done to make the process easier and more secured, safeguarding the patient information from misuse. This has to be done while improving the knowledge level in the organization about the system by sharing the lab information accessible across various departments globally in the organization.
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Aruna Clinical Laboratory
Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.
As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.
Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab
Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.
As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.
Aruna Labs started segregating and billing their patients according to their geographic locations
And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.
MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:
Automated machine interfacing
Improved rate plan
Increase in patient count & revenue
Reduced errors in billing
Reduction in overall transportation cost
High security with no 3rd party access
MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.
For more information, visit MocDoc LIMS
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