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The profession of laboratory management is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for the analysis.





Clinical Laboratories can now Wave off Manual Work:


With all this hard work already being done by clinical laboratories, the department of HealthCare took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who are waiting for their reports from the doctors. With instant report generation, the doctors can now decide quickly on the critical cases.


The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patient and deliver the test sample reports to them.


Conveying the Message via Short Message Service (SMS):


Sharing reports via SMS can add on to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patients mind at peace.


Lab reports once generated can easily be shared via SMS straight to the Patient or the Doctor, thus completely eliminating the need for manual handling, wait time or traveling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS in clinical laboratories, we help in conveying instantaneous report results to the patient as soon as the technician generates the results. SMS conveying system for test results has so many advantages some of which are:


  • No manual human intervention is needed

  • Immediate report sharing is made possible for emergency cases or critical patients



Conveying the Message via E-mails:


One of the fail-safe methods for accessing patients anytime is messaging via the electronic mails or E-mails. This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.


Once the lab report is generated with all the optimum observation made from the testing of samples, it can be sent via an E-mail in PDF format of an attachment so that the patient can infer from the report and take the necessary action if any required. A LIMS linked lab can save a lot of unwanted manual task and convey the message to the patient and doctor immediately for analysis. It has the same benefits as that of SMS with an added advantage of the whole report being shared.


Report generation on Mobile App:


A pre-installed mobile app on your smartphone can even track your test analysis phases in your mobile and let you know when you can expect the test results. With just a few swipes, you can view your test results as soon as it is generated by the technician. What better than the confidentiality of your smartphone to let you know the results.


A smartphone with internet connectivity is all that is needed to access reports on the go. The advantage of the mobile app is that you can check the readiness of your report anywhere and at any time.


Direct Collection of the report from the lab:


Out of all the smart ways listed above, this method can be said as the last smart one. However, direct collection of the report from the lab itself is also the safest method when dealing with sensitive information.


Though it requires the physical job to get the report from the lab, it can also be completed by posting the report from the lab to the patient’s home directly.


The direct collection can be combined with all of the above methods of lab report collected by the patient. The patient can first be notified of the result and feel at ease to collect the report. With the full PDF as sent via an E-mail, the report can be viewed and consulted with a doctor also. This makes the task of collection of the printed report generated in the lab at ease and not urgent.


These were the few methods to send lab reports to the patient, the clinical laboratory can use all of the methods or some of the above to make the patient feel at ease with the lab and thereby creating a sense of trust with the lab.


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Related Articles


Laboratory Information Management System (LIMS) is a software-based solution that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. Evaluating and choosing the right LIMS must be done after analyzing some salient features like cost, interface, the ability of the system to evolve based on your future requirements, etc.


In this blog, we will help you evaluate the best and cost-effective laboratory information system that will suit your requirement in the best way.





What to Choose Between Online and Offline Model of LIMS?


The offline model of LIMS software is an outdated one. Some disadvantages of using offline LIMS are:


  • Not user-friendly.

  • No mobile app facilities

  • Reports can be generated. But patients have to get the reports directly visiting the premises.

  • Patients record not synchronized with multiple lab locations

  • In case of a server crash, there is no possibility of getting data back. Less data security.

  • Future technology updates are tough to install

  • Maintenance is high.


Offline LIMS has some defects. Due to its unavailability online 24/7, the data collected can be stored only in a desktop, increasing the chances of data loss. The offline LIMS is best suited for small laboratories with only one clinical lab.


Why is Online Model of LIMS the Best Choice?


The online model of LIMS is based totally on the cloud. Hence the data can be viewed from anywhere in the world if they are updated on the cloud. Monitoring live instrument data with the right tools will allow your company to make faster decisions with accurate information and support the on-time delivery of reports.


A time-consuming, manual process will be transformed into a fast, automated process, where human errors in collecting and processing information will be reduced to zero, allowing the company to concentrate its resources on its core functions and attain higher productivity and efficiency in its work.


Some benefits of online LIMS are:


    • Low Maintenance cost.

    • Instrument data storage for auditing purposes.

    • An interface that works with any Database or LIMS.

    • Get future updates as notifications

    • Secure environment

    • Track updates with mobile app


Choosing The Right LIMS For You


Choosing the right Laboratory Information system depends purely on the requirement of the lab and the processes involved in it. You have to know the exact way in which the user data have to be logged in and the ways of analyses. This way you can easily find the exact LIMs software that would suit your requirement the best. Some of the requirements of a laboratory include:


    • Functional requirements

    • IT requirements

    • Interface requirements

    • Data management requirements

    • Error handling


It is best advised to have business flow diagrams that will clarify the workflow, requirements, process in the lab. This business flow diagram will help in considering the instruments and systems involved in the lab that needs to be interfaced with the software for harmonized workflow.


Understanding the Functionality Requirements


Understanding the requirements of your laboratory systems cannot be explained enough as the utmost important feature for choosing the right type of LIMS. A LIMS software used for the mining of oil and gas cannot be used completely for clinical purposes. Before investing in LIMS software by any vendor, it is vital to check that the software completely fulfills the needs of the laboratory. This includes the process of sample collection and data entry to the process of report generation and saving of reports. The functional requirements should be clearly listed and cross-checked regularly even after implementation in the system.


Some of the functional requirements that need to be checked in a LIMS are:


    • Laboratory Test Processing.

    • Test scheduling.

    • Sample Collection Methods

    • Sample Tracking.

    • Instrument control.

    • Report generation.

    • Quality control and Quality assurance.

    • Statistical analysis.

    • Resource management.

    • Laboratory Safety and Accident Prevention techniques.


Once the use cases that include the kind of user type is, sample logging method and result publishing are quantified, your functional requirements will get a lot clearer paving you for the best suitable LIMS purchase.


LIMS Future Upgrades


Choosing LIMS after a thorough analysis of your current needs is the best way of making an apt choice. However, the future in laboratory management might evolve with the changing technologies and more convenient workflow. Keeping that in mind, choose software from a vendor which is best suited for both your current needs and all your future needs.


Seeking advice on the improvement of the system might be too late when the implementation of LIMS software has already taken place. Jot down your requirements clearly and analyze the same with your team of experts who can justify the need for improvement based on futuristic updates.


When businesses want to add more location, tie-up with B2Bs, add home collection module, NABL policy changes, the LIMS software should be able to upgrade and adopt it.


This will ensure that your business is on-speed with the technology involved and can easily benefit from it in terms of productivity and workflow management.



LIMS Mobile Applications


Using LIS is the best method for the automation of Laboratory technologies. This implies that the process of computing of sample analyses must be done faster, more efficiently and there is easy workflow management with mobile apps.


Types of LIMS mobile apps:


  • Home Collection App

  • Runner App

  • Laboratory Owner App

  • B2B App

  • Patient App


LIS which helps pathologists approve data from anywhere in the most efficient system and can be extremely useful to labs and doctors alike. This saves a lot of time on the workflow. Automation of doctor approval in a mobile app can help LIS make more decision quickly.


These were some basic points that might help you choose the best-suited LIS for your laboratory. Choose cost-effective software for your lab, but don’t miss on the quality or vendor credibility while choosing the right LIS for your laboratory.


24/7 Support System


When you choose a LIMS software, make sure you are provided with 24/7 support facilities. When you face any issues with the LIMS software, you can contact the support professionals anytime and from anywhere and get the issues resolved quickly.


Data Security in LIMS


Security of data is the most basic need for any kind of industry; especially one involving the data and reports of patients. Implementation of a LIMS is specifically done to make the process easier and more secured, safeguarding the patient information from misuse. This has to be done while improving the knowledge level in the organization about the system by sharing the lab information accessible across various departments globally in the organization.


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An Introduction to LIMS


Laboratory Information Management system (LIMS) is a software that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. With LIMS, the lab can automate workflows, integrate instruments, and manage samples and associated information. Additionally, labs can produce valid results quickly and can track data across experiments to improve efficiency.


LIMS that are commonly used in clinical labs fall under the below categories:



Benefits of using LIMS in your lab are:

  • Workflow automation

  • Integrate instruments or other in-lab systems

  • Centralize access and storage of data

  • Track data from sequencing runs

  • Initiate downstream data analysis.


The Efficiency of LIMS:


The main purpose of using a LIMS in a lab is to improve the efficiency of sample processing and management. Using LIMS would cut down on the need for manual tasks thereby increasing the accuracy in sample analysis. LIMS captures data automatically, gets processed, and is stored for future reference. The LIMs vendor you choose will define the proceeding process of the software.


Generally, the process of a LIMS is divided into five stages:

  • The sample is logged in after reception.

  • Assignment, scheduling, and tracking of the sample and the analytical workload

  • Processing and quality control associated with the sample

  • Storage of data associated with the sample analysis

  • Inspection, approval, and compilation of the sample data for report generation and further analysis.


Types of LIS Modules Used In Clinical Laboratory:


The features of Laboratory Information system (LIS) have seen an evolutionary growth over the years from sample tracking to enterprise resource planning for clinical and specialty laboratories.


A typical workflow pattern of a LIS in a clinical lab flows through three phases:

  • Pre-analytical: Specimen collection.

  • Analytical: testing of the specimens.

  • Post-analytical: Result review.


The LIS modules are used by various laboratory departments like:

  • Blood Bank

  • Immunology

  • Hematology

  • Microbiology

  • Clinical chemistry

  • Histopathology


Various Common Functionalities Used In LIMS:


With the progress in technology, the functions of a LIMS progresses too. LIMS software is built in a way to support any upcoming progress while effectively working on a basic set of definite functionalities like the collection of data, tracking of sample, processing, data storage, and report generation.


Some of the core functionalities of LIMS are explained as below:


Sample Management:

LIMS was originally created to help in the process of sample management systems occurring in laboratories. This system gets initiated when a sample is received in a laboratory and gets registered in a LIMS. Since a large number of samples are collected and analyzed in a day, it would be difficult to record the samples without the chance of being confused with other analysis. With LIMS, It would be easier to track the sample if it is labeled and assigned correctly by using RFID on the samples or barcodes.


The information collected and stored via a LIMS would fall under the following criteria:

1) Details about the person whose sample is taken

2) Details of the doctor/clinic who recommended for an analysis

3) The tests/analysis needed to be taken on the sample

4) Stages of the sample and destination

5) Storing procedures

6) Expected report generation date

7) Record creation for future purposes.


Workflow Management:

The need for workflow management using a LIMS is as important as Sample management and record-holding. The accuracy of a working system does not just depend on the data; it needs an on-point process assessment where a LIMS system can be used. As the name indicates, workflow management helps automate workflows and assign work if delegated precisely in the software.


All you would have to do for better workflow management using LIMS is:

  • Enter proper codes to direct the LIMS system for a work assignment

  • Configure the process flow of the work for sample analysis

  • Assign exact instruments for the particular work.


Workflow management using a LIMS saves time and conducts the job with precision.


EMR/EHR:

Electronic Medical Record (EMR)/ Electronic Health Record (EHR) is software that collects and stores information on the patient’s medical history in the form of records that can be shared via different health care mediums. Many LIMS have this EMR/EHR functionality built-in in their system. Using a LIMS with EHR function will be a huge asset to your lab as the real-time data exchange can be made possible easily.


To know more about us visit Mocdoc - LIMS

What is laboratory information...

              &.....  Read more


Aruna Clinical Laboratory

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation

Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.

As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations

And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.


MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:

  • Automated machine interfacing

  • Integrated billing

  • Improved rate plan

  • Increase in patient count & revenue

  • Reduced errors in billing

  • Reduction in overall transportation cost

  • High security with no 3rd party access


Results

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.


For more information, visit MocDoc LIMS

How MocDoc Helped Aruna Lab to...

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Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality. 

LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive. 

Advantages of the cloud-based LIMS:

Integration, upgrades & implementation of the on-premise system indicates that the in-house  IT workers having less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case your moving to a SaaS LIMS. 

Rapid LIMS implementation: 

You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.  

Scalability:  

Online based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.  

Accessibility and Collaboration:  

Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.  

Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.  

Levels the playing field:  

An online-based LIMS enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.  

Decreased costs: 

By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations which are required to keep your company competitive.  

Automatic Software Updates:  

When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories which add business values.  

Disaster Recovery and Backup services:  

Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.  

Why is cloud-based LIMS the best option for your laboratory? 

When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.  

Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.

Security:  

You rely on the company to secure your sensitive data when it moves to the cloud and when you work with a SaaS LIMS. Most of the providers in the cloud perform an excellent job to offer a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.  

Validation:  

The vital responsibility for regulatory compliances always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.  

Integration:  

You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.  

Service level agreement:  

It's essential to create an SLA with your vendors that address any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.  

Hosting options:  

Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS, but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.  

Data integrity and audit trails:

An audit trail is vital to address various concerns of the data integrities, both from product quality and regulatory perspective. You also need to ensure that your LIMS online based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.  

Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises required the best value from laboratory information management to new SaaS approaches.

For more information visit MocDoc LIMS



Why only online-based LIMS wil...

Every modern industry laboratories are under inten.....  Read more