Our present modern information system makes use of computers for the execution, each of them connected through an optimized network. Healthcare is the most critical aspect of our society, and many health care providers face challenges to offer practical and active services to patients.
Processing Speed & Results
Reduction in Errors
Data Security & Retrieving Ability
Improved Patient Care
Quality & Compliance
Hospitals are rarely a single department entity. They usually span across multiple specialties focusing on different areas of treatment, such as pediatrics, neurosciences, gynecology, etc.
There are also various departments taking care of the day to day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, which can range in complexities from brain surgeries to fixing the overhead lamps.
And a single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you to manage the enormous complexities of efficiently managing the hospital in a sustainable manner.
Even though hospitals span across a number of different areas, in the beginning, it usually involves only a couple of departments and just the basic number of people required to manage them all.
In such a case, a simple management system, with the capacity to deal with relatively fewer data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the huge flow of data.
A hospital management system that could easily be scaled up could make this whole process much faster and easier.
As the number of departments and the employees grow, the management system would also grow to accommodate the conditions created by the growth, thus aiding the growth of the hospital, instead of being a hindrance.
Scale up - The role of a cloud-based system
A cloud-based online system has a lot of advantages compared to an offline system when it comes to scaling up. They could easily be updated to add more departments and employees, without having to reinstall the updated version in all the systems in a hospital. Instead of making changes in all systems in a hospital network the changes would have to be made only by the software providers. And since the software and its interface remains the same, there is no need to allocate extra resources to train the users.
A cloud-based system would also be much more efficient in case of hospitals in multiple locations. As new locations come up, the software could simply be updated to include them, and here also, the existing management network could seamlessly be integrated without any additional training. The data generated from all the hospitals run by the same organization could be integrated and analyzed, to improve the overall performance.
This would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and therefore, improved efficiency for the entire network.
Resource management and reduction of wastage :
A good hospital management system would also help to prevent any unwanted wastage of resources. An efficient management of the inventory, of the various pieces of equipment, disposables, would cut short the resources otherwise wasted. In the process of scaling up, there is usually an increased wastage of resources, due to the purchase of excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This could provide for a smooth scale up from a small hospital to a large network of hospitals, without excessive spending.
Scaling up - Understanding the data generated :
A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. For a hospital with its already large amount of data generated a scale-up could be a headache without an adequate system to manage the data. Every bit of data has to be analyzed and compiled into a manner which is easy to understand, so as to make correct decisions at every corner.
An efficient hospital management system would make this entire process a cake walk by managing the data generated in real time in a smooth and easily understood manner. In a good hospital management system all the data from the various departments, regarding all the matters from procurement of materials, human resources, energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner, and this leads to quicker and easier decision making process, and therefore an easier, smoother and efficient scale up.
Management of the extra human resource required for scale-up :
Efficient running of a hospital requires that all the stakeholders play their roles, and for enabling this, they should be able to manage their work, in an easy and intuitive way. A good hospital management system allows the smooth delegation of work and allows easy access to the information required for the task.
For example, it should allow a doctor to enter the information regarding a patient and their treatment regime, and it should also allow the pharmacist to easily track the inventory. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them for this, would enable the hospital to grow up.
In short, a good hospital management system would make it easier to scale up the hospital network by easily managing the resources, avoiding wastage, making an efficient workforce, and a better management of data. Such a system could provide a hassle-free care for the patient, and make everyone’s work much easier.
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Aravind Kejriwal recently directed the health officials in Delhi to develop a hospital management system of global standards. While hospital management systems have been in use for a while, there are currently no rules or regulations that lay down the standards for them in India. In the US electronic health records are regulated by the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and the Health Insurance Portability and Accountability Act (HIPAA Act).
In India, even though only the IT Act of 2000 applies for electronic health records, the Ministry of Health and Family Welfare have recognized the need for electronic health records and periodically issues standards for them, for the purpose of promoting interoperability, technical innovation, participation by vendors and other stakeholders, and to support the evolution and timely maintenance of adopted standards.
Besides these guidelines, some other key features also play a key role in making a hospital management system best suited for the Indian healthcare sector. Let’s see what the specific requirements for a hospital management system in India are.
Aadhar as an identifying document.
According to the recommendations by the Ministry of Health and Family Welfare, the electronic health record of a patient must have the provision to include UIDAI Aadhar number as the preferred identifier. In case Aadhar information is unavailable, the ministry recommends the use of a local identifier (as per the scheme of the healthcare service provider) and a photo ID issued by Central or State government. The system should have provision to accept a minimum of two IDs when Aadhar ID is not available. In the case of unidentified patients, a local identifier may be used, and confirmed identifiers inserted later when available. The government recently opened doors for integrating Aadhar with any software, but the software needs to meet certain criteria. While the recommendations are not implemented on a mandatory basis, it may become so in the future and therefore it is better to get software that follows them.
Support for GST
The Government of India recently passed the Goods and Services Act(GST) and many healthcare services come under its ambit. One of the important and commonly used aspects of hospital management software is billing. There are software that carries out the sole purpose of billing, while most hospital management systems come integrated with it. With the implementation of GST, along with other service providers, healthcare providers such as hospitals and clinics are required to comply with the norms of GST. So it is important that a hospital management software is able to handle the billing according to GST norms, and integrated with GST filing software.
Formed in 2005, National Board for Hospitals and Healthcare Providers is part of Quality Council of India and is the principal accreditation for hospitals in India. NABH accreditation is becoming more and more important with the rise in medical tourism and patient awareness about their rights. Unlike ISO certification, NABH accreditation is specific to the healthcare industry and focuses on competency in terms of staff, equipment, premises, etc. For NABH accreditation of a hospital, the information management system of the hospital should meet the necessary criteria. This includes that the records of every patient are complete and accurate. It is necessary that the policy measures are in place to ensure the data integrity, confidentiality and security. A hospital management system plays a crucial role in this. An HMS that can safely manage the patient data in a safe and secure manner, and keep it updated in a timely manner can make this process much easier. The HMS must assure data redundancy and integrity and should be secure against data loss or theft, for the hospital to easily achieve the NABH accreditation. The HMS system must be capable of generating the data points that must be submitted for NABH accreditation.
Sending info to local government
Hospitals have to send certain information, such as birth rates and death rates, to the government periodically. This is required for keeping track of the population and related statistics. Sometimes during a disease outbreak, government health officials will need accurate data regarding the affected individuals to tackle the issue effectively. One of the primary functions of a hospital management system is the effective management of data. It should be capable of storing, retrieving and updating the information easily. With a system that can easily sort through the relevant data, the required data can be collected and sent to the health officials easily and in a timely manner. Without an effective system, the hospital staff will have to manually go through a mountain of data, wasting time and resources.
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Hospital Management System is used to take the data from the patients and then store it for later use. The main goal of the Hospital Management System is to accurately treat as well as decrease overtime pay.
There are various features included in the HMS. Some of the system functions include Registration, Patient check out, Report generation, and more. In this blog, let's check out the functional and non-functional requirements of the Hospital Management System in depth.
There are a lot of software requirements specifications included in the functional requirements of the Hospital Management System, which contains various process, namely Registration, Check out, Report Generation, and Database.
Registration Process of SRS (Software Requirements Specification)
● Adding Patients: The Hospital Management enables the staff in the front desk to include new patients to the system.
● Assigning an ID to the patients: The HMS enables the staff in the front desk to provide a unique ID for each patient and then add them to the record sheet of the patient. The patients can utilize the ID throughout their hospital stay.
Check Out of SRS:
● Deleting Patient ID: The staff in the administration section of the ward can delete the patient ID from the system when the patient's checkout from the hospital.
● Adding to beds available list: The Staff in the administration section of the ward can put the bed empty in the list of beds-available.
Report Generation of SRS:
● Information of the Patient: The Hospital Management System generates a report on every patient regarding various information like patients name, Phone number, bed number, the doctor's name whom its assigns, ward name, and more.
● Availability of the Bed: The Hospital Management system also helps in generating reports on the availability of the bed regarding the information like bed number unoccupied or occupied, ward name, and more.
Database of SRS:
● Mandatory Patient Information: Every patient has some necessary data like phone number, their first and last name, personal health number, postal code, country, address, city, 'patient's ID number, etc.
● Updating information of the Patient: The hospital management system enables users to update the information of the patient as described in the mandatory information included.
Non Functional Requirements
There are a lot of software requirements specifications included in the non-functional requirements of the Hospital Management System, which contains various process, namely Security, Performance, Maintainability, and Reliability.
● Patient Identification: The system needs the patient to recognize herself or himself using the phone.
● Logon ID: Any users who make use of the system need to hold a Logon ID and password.
● Modifications: Any modifications like insert, delete, update, etc. for the database can be synchronized quickly and executed only by the ward administrator.
● Front Desk Staff Rights: The staff in the front desk can view any data in the Hospital Management system, add new patients record to the HMS but they don't have any rights alter any data in it.
● Administrator rights: The administrator can view as well as alter any information in the Hospital Management System.
● Response Time: The system provides acknowledgment in just one second once the 'patient's information is checked.
● Capacity: The system needs to support at least 1000 people at once.
● User-Interface: The user interface acknowledges within five seconds.
● Conformity: The system needs to ensure that the guidelines of the Microsoft accessibilities are followed.
● Back-Up: The system offers the efficiency for data back up.
● Errors: The system will track every mistake as well as keep a log of it.
● Availability: The system is available all the time.
Hope you got a clear idea on the functional and non-functional requirements and the features required by the hospital. Any other queries on the topic are welcome.
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People in the past, run programs or applications from the software downloaded on a server or physical computer in their building. At present, cloud computing helps people to access similar programs or applications via the internet. Cloud is everywhere, and this has taken a new avatar in the Hospital Management System too. Let’s check out the importance of cloud solutions in-depth below.
Importance of Cloud Solution for HMS:
There is a lot of business that has been moving to the cloud tend to be successful. Similarly, the Hospital Management System has also seen more benefits by making use of the cloud.
Every hospital needs to invest in resilient disaster recovery. It can be easier for larger hospitals, but what about the smaller clinics? You will need a lot of money and experience to invest in disaster recovery. One of the simple solutions is to go with the cloud. It’s now playing an essential role in Hospital Management System, helps in avoiding significant upfront investments, saves time, and roll up experience on third parties.
There is no need for spending the high cost of hardware when it comes to the cloud. You can choose a subscription-based model depending on your budget and start with them. Cloud adoption at your hospital management system will help to cut down the capital expenditure as well as provides ease of management and setup in a friendlier manner.
Work from anywhere:
Let’s imagine your doctor is far away from you, but you need to connect with them and get the right treatment. This can be easier with cloud computing. Just an internet connection is enough for your doctor to communicate with you about your problems. There are a lot of cloud services available that offer different mobile applications, and therefore, you can select your preferred mobile apps to connect.
It means its more flexible and versatile for your doctor to connect with you wherever he is in no time even though he is busy with other schedules.
When it comes to the hospital, you need to be very careful in taking care of sensitive data like patient records, the treatment provided, money spent, drugs given to the patients, and more. Losing this data means there is a chance for a massive problem to occur in the future.
Maintaining a manual record means there are chances for the data to lose or other similar problems. The best solution is to adopt the cloud. Yeah, when you store your sensitive clinical records and other data to the cloud, it remains safe and protected. There is no chance for any unauthorized person to access the cloud as you can protect them with an active key, and also there is no way for the data to get lost.
Hospitals are businesses with fluctuating or growing bandwidth needs, and this is where cloud-based services are most suitable and mandatory. They provide a lot of benefits to the hospital management system, and also it holds the best advantage over your competitors.
Automatic Software Updates:
There are high chances for your hospital management system servers to get shut down or roll out of sight. If you make use of some other software to control them, it might not be more productive. Making use of cloud in your HMS means they roll our regular security updates as well as other software updates, so you need not worry about maintaining your HMS. You can also focus on developing your business rather than regular software updates.
When you make use of the cloud for your HMS, your team can easily access, share, or edit documents from any time and anywhere. File sharing applications and cloud-based workflows can make real-time updates and offer them full flexibility and versatility of their collaborations.
With cloud computing, you can easily store all files and data centrally so that the patients, doctors, and other staff can have a look over them. Greater visibility indicates increased collaborations, and this results in a healthier bottom line and better work.
Moving to the cloud in the case of HMS can provide access to the technology of enterprise classes for every person. It also enables the HMS to act more rapidly than your competitors. Cloud business applications for HMS remain agile and lean.
Do you know any other essential advantages of moving to cloud solutions for HMS?
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