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Hospitals are rarely a single department entity. They usually span across multiple specialties focusing on different areas of treatment, such as pediatrics, neurosciences, gynecology, etc.

There are also various departments taking care of the day to day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, which can range in complexities from brain surgeries to fixing the overhead lamps.

And a single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you to manage the enormous complexities of efficiently managing the hospital in a sustainable manner.

Even though hospitals span across a number of different areas, in the beginning, it usually involves only a couple of departments and just the basic number of people required to manage them all.

In such a case, a simple management system, with the capacity to deal with relatively fewer data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the huge flow of data.

A hospital management system that could easily be scaled up could make this whole process much faster and easier.

As the number of departments and the employees grow, the management system would also grow to accommodate the conditions created by the growth, thus aiding the growth of the hospital, instead of being a hindrance.

Scale up - The role of a cloud-based system

A cloud-based online system has a lot of advantages compared to an offline system when it comes to scaling up. They could easily be updated to add more departments and employees, without having to reinstall the updated version in all the systems in a hospital. Instead of making changes in all systems in a hospital network the changes would have to be made only by the software providers. And since the software and its interface remains the same, there is no need to allocate extra resources to train the users.

A cloud-based system would also be much more efficient in case of hospitals in multiple locations. As new locations come up, the software could simply be updated to include them, and here also, the existing management network could seamlessly be integrated without any additional training. The data generated from all the hospitals run by the same organization could be integrated and analyzed, to improve the overall performance.

This would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and therefore, improved efficiency for the entire network.

Resource management and reduction of wastage :

A good hospital management system would also help to prevent any unwanted wastage of resources. An efficient management of the inventory, of the various pieces of equipment, disposables, would cut short the resources otherwise wasted. In the process of scaling up, there is usually an increased wastage of resources, due to the purchase of excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This could provide for a smooth scale up from a small hospital to a large network of hospitals, without excessive spending.

Scaling up - Understanding the data generated :

A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. For a hospital with its already large amount of data generated a scale-up could be a headache without an adequate system to manage the data. Every bit of data has to be analyzed and compiled into a manner which is easy to understand, so as to make correct decisions at every corner.

An efficient hospital management system would make this entire process a cake walk by managing the data generated in real time in a smooth and easily understood manner. In a good hospital management system all the data from the various departments, regarding all the matters from procurement of materials, human resources, energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner, and this leads to quicker and easier decision making process, and therefore an easier, smoother and efficient scale up.

Management of the extra human resource required for scale-up :

Efficient running of a hospital requires that all the stakeholders play their roles, and for enabling this, they should be able to manage their work, in an easy and intuitive way. A good hospital management system allows the smooth delegation of work and allows easy access to the information required for the task.

For example, it should allow a doctor to enter the information regarding a patient and their treatment regime, and it should also allow the pharmacist to easily track the inventory. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them for this, would enable the hospital to grow up.

In short, a good hospital management system would make it easier to scale up the hospital network by easily managing the resources, avoiding wastage, making an efficient workforce, and a better management of data. Such a system could provide a hassle-free care for the patient, and make everyone’s work much easier.

 

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A flexible and efficient Hospital Information Management System has a vital role in every hospital in case of a health system. Healthcare professionals are adapting to the latest technology developments to keep their IT infrastructure high. HIS helps healthcare organizations to overcome any complicated challenges they face in the current healthcare industry. 

In this blog, let's check out what the Hospital Information System is and what other productive things your HIS should include, benefiting your hospital. 


What is a Hospital Information System?

HIS (Hospital Information System), otherwise termed as a Clinical Information System, is an integrated and comprehensive information system developed to manage the financial, administrative, and clinical aspects of hospitals. Every hospital sticks with Hospital Management System software to manage their data related to hospital inventory and patient records efficiently. The hospital information system software helps in controlling the data in most healthcare departments, namely financial, inpatient, Operation Theater, nursing, radiology, clinical, laboratory, outpatient, materials, pharmaceutical, and pathology. 

 

Why do you need a Hospital Management System?

An efficient, cost-effective, and reliable system is needed, and they are considered to be any healthcare or hospital's backbone. One of them on the list is the hospital information system software. Let's check out the importance of the Hospital Management System below. 

 

●  Higher revenue management

●  Enhanced clinical decision making

●  The best way to make your hospital technically advanced

●  Enhanced data security

●  Eliminate errors and can monitor each detail instantly. 

●  Higher reputation through good quality ratings. 

●  An affordable option for every hospital. 

●  No chances of errors as HMS cut down the workforce. 

●  Increased retrieve-ability and data security

●  Enhanced efficiency and patient care.  

 

Hospital Information System Features

The primary use of the Hospital Information Management System is to manage & take care of healthcare management. The Hospital information management system has brought up patients, hospital staff, nurses, and doctors to add all assets and information anywhere and anytime. The efficient and advanced hospital information management system has many great features, and below are some of them you have to look for while choosing a Hospital Information system software for your healthcare needs. 

 

Appointment

For a patient to be on-boarded, hassle-free appointments are the first step they require. Appointment scheduling features help the patients book their appointments online from anywhere, which you can cut down the time and emergencies. 

Appointment Scheduling enables the patients to know the availability of the radiologists, doctors, or other healthcare specialists. It means the patients can book their appointment online quickly based on the time they require to meet the doctor. This is open for both offline and online modes added with instant updates on the appointment scheduling process. 

The appointment feature enables the patient to have a family-ID so that they can easily search for any appointment feature by simply selecting their family ID. There are different modes of payment support, and the amount can be paid through installment schemes. It helps to reduce redundancy. 

 

IP, OP, and OT all in one integrated

Hospital Information Management System comes integrated with three critical features like Inpatient, Outpatient, and Operation Theatre management. It includes MIS reports, asset management, ward and room management, nurse and doctor assigning, and more. The outpatient management deals with the managing of every outpatient department's requirements. 

The outpatient appointment management makes sure that the workload is evenly distributed across different caregivers and doctors in the clinic. The benefit of appointment management is to encourage patient care through timely follow-ups, decrease the unnecessary wait times, and enhance the relationship of the patient with the hospital. The hospital information management system supports various appointment creation through the call center, telephone, walk-ins, and online through patient portals. The module is an innovative approach to help multiple doctors take care of their all-day outpatient management. 

Inpatient management services are to offer excellent quality of care to patients who are in the vulnerable and acute stage of their ailment. The inpatient management module in the HIS takes care of module admissions, bed allocation and bed availability, discharge and transfer of patients, and more. The system records every medical doctor, physicians, and other personnel involved in treating the patients, detailed reports of procedures provided to them, and other relevant things about them to remain traceable about them at any point in time. 

The hospital information system helps achieve economic efficiency and viability in the OT (Operating Theatre)/therapy management. The module helps to seek shorter documentation and operation when compared to the typical intervention results. MocDoc operational theatres management system helps decrease the administrative and organizational burden on every personnel like doctors, physicians, nurses, etc. in the OT.

 

Billing and Insurance 

The billing process involved charges like patient registration, doctor fees, tests conducted, and more. Before a patient gets discharged, the family should pay the bill in time. Here comes HIS, which plays an important role. It helps to make the process faster and error-free. The Hospital Information system software enables the staff to enter insurance discounts, service prices, and other additional charges. It is now matched with the particular treatment or service made to the patient. With the help of code, the costs are entered and also enabled the automated billing process. 

When it comes to insurance claims, the hospital information management system helps to make the process faster and easier. It makes use of unique billing codes for different procedures to ensure the process is moving in the correct way when the insurance is submitted to the respective insurance companies. HIS takes care of every process in insurance claims like insurance auto-detection, insurance templates, tax calculation as per country, and more reliable.  

 

Laboratory integration

Laboratory Integration in HIS will deal with sample collection, machine interfacing, and more. There are many apps like the phlebo app, runnr app, etc. to make the laboratory integration process more accessible. Laboratory management HMS module helps to broadcast and record the information about the performed tests. 

Lab management module in the Hospital Information System software handles custom reports, credit settlement, analytics, order management, smart notifications, detailed MIS reports, and apps. We tailor analysis and lab management solutions for your requirements that can upload reports, log reports, manage hospital blood banks, and write findings. 

The laboratory management module is integrated with the core HMS to take care of the workflow process for every patient of our hospital and record the information about the performed tests. 

 

Pharmacy integration

The Hospital Information Management System Pharmacy Integration module takes care of stock management, inbuilt tax calculations, auto expiry alerts, barcodes, and more. The pharmacy management module in HMS helps to control different pharmacies. The pharmacy management module handles prescription integration, stock management, intelligent reports, stock moment, and more. A whole pharmacy can be managed through the HIS pharmacy management module. It can also be integrated with the central billing. Once the patients receive the medicines from the pharmacy, the charges will be transferred automatically to the patient's billing. 

 

Specialty based modules

There are centralized reporting tools in the Hospital Information System for PACS, X-rays, Ultrasound, CT scan, and more. They are also compatible with other various imaging technologies to deliver the perfect results. Only authorized persons will be provided authentication to check the reports. Digital imaging includes a simple procedure in the form of organ diagnosis. Radiology, dental, oncology, IVF ART, cardiology reports are easily understood by this technology. With the help of the patient code or family ID, the patient can log in to the feature and check their report status. Booking appointments for diagnosis to checking results, every process is made more accessible with this feature. 

 

Integrated interface and distinct user roles

The Hospital Information system offers people with privacy and data security. Implementing them will help to empower clear and smooth functionality. HIS is one of the cloud-based software, so there is no chance for breaches to occur as everything is interlinked with each other. It means the patient data is safe and can be accessed only by limited people with authentication. The data is stored on the cloud or server and, therefore, completely secure. To know more about data privacy and security, you can check here.

 

About MocDoc Hospital Information System 

Automate any processes, including financial auditing, regulatory compliance, scheduling, appointments, and billing with the MocDoc hospital management system. Enhance your healthcare services quality with our custom hospital information system software.  

MocDoc is a leading-edge, informative, and cost-effective hospital information system software that offers focused, actionable, and insightful data. We provide an all-in-one solution that can be customized and deployed for any healthcare institution or hospital, providing the right state-of-the-art services to the patients. MocDoc HMS enables seamless integration with any of your systems like LIS, PACS, EMR, RIS, CDSS, and more.

 

How are we unique? 

● Optimize, manage, and track personal and financial hospital resources

● No chance for duplicated patient files and data.

● Optimize different allocation of resources, namely beds, rooms, and doctors.

● Manage lab tests, and consultation of different specialties like cardiology, obstetrics, general & family physician, IVF, ENT, and more.

● Build actionable treatment plans with reminders and targets for patients, staff, and doctors to enhance adherence.

● Manage appointment time slots and timings by lab, clinic, and doctor.

● Access to your portal through our mobile apps.

 

As a whole, MocDoc Hospital Management System software will help you to streamline accurate reporting, enhanced quality control, 24/7 customer support, budget-friendly pricing, enhanced time management, transparency, visibility, customer services, management visibility, and single database management system. MocDoc always has their complete focus on customer satisfaction, and we consider them our priority and make sure to keep them satisfied with our services and products. 

 



7 things your Hospital informa...

A flexible and efficient Hospital Information Mana.....  Read more


Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


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How MocDoc helped Bhaktivedant...

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The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.


Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.


Few clinicians have right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also let you know about the potential medical errors and care gaps before it goes viral across the globe.


Integrating them was tedious as well as expensive, but this is the right way for maximizing the care provided to the patients around. Here are few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.


Make the EHR All-Inclusive:


The next step in EHR is to hire individual preferences for separate specialties to get benefited with the physician acceptance. For example, every clinician made use of the document to identify the patient problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analyzation.


When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporated with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.


If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.


Acquire Clinicians Onboard:


Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.


The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.


The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.


Build Trust:


Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.


Keep in mind the other Employees who use EHR system.


Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.


When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.


Offering Ongoing Technical Support 24./7


If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.


In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  


EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.


The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.


Make sure you follow the above things if you are ready to implement the Electronic Health records in your hospital.


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MocDoc HMS is happy to share that we recently received two recognitions from CompareCamp amongst an array of outstanding hospital management software solutions - the Rising Star of 2019 Award and the Great User Experience Award. The entire MocDoc team welcomes these accolades with pride and joy.

CompareCamp is an industry expert when it comes to providing SaaS reviews that dissect and compare software tools and features to enable users in making informed decisions when it comes to choosing the best software for their business.

The Great User Experience Award did not come as a surprise as our team deeply researched hospital management needs and tirelessly worked to create tools and features that dealt with improving core operations and streamlining administrative work and management.

We aimed to have MocDoc HMS make it easy for users to have a robust, comprehensive, and reliable hospital management software that can take on all their daily needs and concerns a day in and day out.

Providing a smooth workflow for an automated in-patient and out-patient administration was our priority as these group of tasks determine the level of efficiency and efficacy of hospitals. CompareCamp experts highlighted how intuitive the automation is with digital patient information sheets and dedicated portals where patients can conveniently schedule appointments online.

The intuitive automation, our advanced pharmacy management, and tools that allow for push notifications for laboratory results gained us more users. In turn, this duly garnered us the Rising Star of 2019 Award.

Knowing that our efforts are seen and that it truly brings more value to the lives of our users is more than enough for our team. The awards are but delightful bonuses. Trust that the entire MocDoc HMS team is ever empowered and will continue to deliver quality work to all.


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MocDoc HMS Bag's 2 Awards from...

MocDoc HMS is happy to share that we recently rec.....  Read more