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HMS covers three aspects in managing the hospital, they are Operational, Financial and Clinical Aspects. If you look at Hospital Management Software, most of the software cover only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. Hospitals when evaluating HMS software gives much importance to operational and financial aspects and less importance to clinical records.



This blog talks about the importance of focusing on clinical records, otherwise knowns as Electronic Medical Records (EMR) in HMS.


What is EMR?


EMR is called Electronic Medical Records (EMR), which include the information regarding the patient's medical history like their treatment as discrete medical practices possess them.


When considering individual patients the EMR will indulge information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc.  


EMR constitutes different characteristics considering the medical practices which include their functioning system to all other medical care procedures.


Apart from the software platform benefits, the Electronic Medical Record Systems also provides many other prominent pieces of information to care.


Coordination procedures connecting receptions information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.   


Benefits of EMR for the Medical Practice


Below are some of the advantages the Electronic Medical Record bring on the Medical Practices.


  • Capable of transferring information of the patient from one department to the other quickly.

  • The digital record environment helps to save much space.

  • Through EMR you can quickly enhance the serves number of patients for the improved productivity and workflow of the patients daily.

  • The medical practice with reduced errors leads to vast improvement in patient care as well as the result management.

  • The operational cost is much reduced with EMR especially for expenses made for overtime labor and the transcription services.

  • With EMR, the electronic medical records can be customized and are scalable.

  • The capability of providing any advanced clinical documentation and e-prescribing.  

  • The efficient and accurate process of billing with their advanced healthcare practices.


What Benefits does EMR provide for the Patients?


  • Improvement Patient Treatment and other Diagnosis of diseases.

  • No chances for significant errors in a patient health record.

  • Rapid decision-making responses and patient care from different medical professionals assigned for individual patients.


What are the Essential Core Capabilities of the EHR?


The Electronic Medical System indulges seven different core capability namely.


1. Health Information and Data:


With EHR, you can access any essential information of the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc. quickly, this provides the clear idea for the custodian or minder to decide on the treatments promptly.


2. Result Management:


People who take care of the patients are provided with multiple settings regarding the patient care, and this will undoubtedly improve the effectiveness of the care and safety of the patients reliably through the quick access of past and new test results.


3. Decision Support:


The computerized EMR system makes use of the Prompts, reminders, alerts for the various benefits like providing the complementary clinical practices with improved compliances, possibilities of regular screenings and also capable of taking other vital methods, natural treatment and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.


4. Electronic Connectivity and Communication:


The Improved care continuity, enhanced timeliness of the treatment and diagnosis of the diseases, reduced events frequency, etc. are some of the critical benefits the Electronic Medical System provides for the secure, efficient and accessible communication between the patients and the providers.


5. Patient Support:


The various tools provided for the patients like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc. helps to keep their diabetes and other chronic diseases under their control.


6. Reporting:


Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reason for 90% of the Clinician chooses EHR is for their reduced human errors.


For, E.g., if nurses and physicians have every minute details regarding their patient's history in their fingertip, then there might be no massive chances for the critical care and emergency treatment. By doing so, they will be able to calculate the patient's body conditions efficiently. As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions.


The detailed history of the patients will help in finding a new health care provider through the patient's current health state and with the medical history. They also support exchanging the patient information with healthcare facilities if the patients have not requested for them.


7. Integration


Electronic medical record (EMR) is not a standalone system rather it is a complete ecosystem with a number of integrations, making it a holistic solution for prevention, diagnosis, treatment, care, and management of medical conditions.


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Hospitals are rarely a single department entity. They usually span across multiple specialties focusing on different areas of treatment, such as pediatrics, neurosciences, gynecology, etc.

There are also various departments taking care of the day to day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, which can range in complexities from brain surgeries to fixing the overhead lamps.

And a single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you to manage the enormous complexities of efficiently managing the hospital in a sustainable manner.

Even though hospitals span across a number of different areas, in the beginning, it usually involves only a couple of departments and just the basic number of people required to manage them all.

In such a case, a simple management system, with the capacity to deal with relatively fewer data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the huge flow of data.

A hospital management system that could easily be scaled up could make this whole process much faster and easier.

As the number of departments and the employees grow, the management system would also grow to accommodate the conditions created by the growth, thus aiding the growth of the hospital, instead of being a hindrance.

Scale up - The role of a cloud-based system

A cloud-based online system has a lot of advantages compared to an offline system when it comes to scaling up. They could easily be updated to add more departments and employees, without having to reinstall the updated version in all the systems in a hospital. Instead of making changes in all systems in a hospital network the changes would have to be made only by the software providers. And since the software and its interface remains the same, there is no need to allocate extra resources to train the users.

A cloud-based system would also be much more efficient in case of hospitals in multiple locations. As new locations come up, the software could simply be updated to include them, and here also, the existing management network could seamlessly be integrated without any additional training. The data generated from all the hospitals run by the same organization could be integrated and analyzed, to improve the overall performance.

This would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and therefore, improved efficiency for the entire network.

Resource management and reduction of wastage :

A good hospital management system would also help to prevent any unwanted wastage of resources. An efficient management of the inventory, of the various pieces of equipment, disposables, would cut short the resources otherwise wasted. In the process of scaling up, there is usually an increased wastage of resources, due to the purchase of excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This could provide for a smooth scale up from a small hospital to a large network of hospitals, without excessive spending.

Scaling up - Understanding the data generated :

A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. For a hospital with its already large amount of data generated a scale-up could be a headache without an adequate system to manage the data. Every bit of data has to be analyzed and compiled into a manner which is easy to understand, so as to make correct decisions at every corner.

An efficient hospital management system would make this entire process a cake walk by managing the data generated in real time in a smooth and easily understood manner. In a good hospital management system all the data from the various departments, regarding all the matters from procurement of materials, human resources, energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner, and this leads to quicker and easier decision making process, and therefore an easier, smoother and efficient scale up.

Management of the extra human resource required for scale-up :

Efficient running of a hospital requires that all the stakeholders play their roles, and for enabling this, they should be able to manage their work, in an easy and intuitive way. A good hospital management system allows the smooth delegation of work and allows easy access to the information required for the task.

For example, it should allow a doctor to enter the information regarding a patient and their treatment regime, and it should also allow the pharmacist to easily track the inventory. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them for this, would enable the hospital to grow up.

In short, a good hospital management system would make it easier to scale up the hospital network by easily managing the resources, avoiding wastage, making an efficient workforce, and a better management of data. Such a system could provide a hassle-free care for the patient, and make everyone’s work much easier.

 

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Aravind Kejriwal recently directed the health officials in Delhi to develop a hospital management system of global standards. While hospital management systems have been in use for a while, there are currently no rules or regulations that lay down the standards for them in India. In the US electronic health records are regulated by the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and the Health Insurance Portability and Accountability Act (HIPAA Act). 

In India, even though only the IT Act of 2000 applies for electronic health records, the Ministry of Health and Family Welfare have recognized the need for electronic health records and periodically issues standards for them, for the purpose of promoting interoperability, technical innovation, participation by vendors and other stakeholders, and to support the evolution and timely maintenance of adopted standards. 

Besides these guidelines, some other key features also play a key role in making a hospital management system best suited for the Indian healthcare sector. Let’s see what the specific requirements for a hospital management system in India are. 

Aadhar as an identifying document. 

According to the recommendations by the Ministry of Health and Family Welfare, the electronic health record of a patient must have the provision to include UIDAI Aadhar number as the preferred identifier. In case Aadhar information is unavailable, the ministry recommends the use of a local identifier (as per the scheme of the healthcare service provider) and a photo ID issued by Central or State government. The system should have provision to accept a minimum of two IDs when Aadhar ID is not available. In the case of unidentified patients, a local identifier may be used, and confirmed identifiers inserted later when available. The government recently opened doors for integrating Aadhar with any software, but the software needs to meet certain criteria. While the recommendations are not implemented on a mandatory basis, it may become so in the future and therefore it is better to get software that follows them.

Support for GST

The Government of India recently passed the Goods and Services Act(GST) and many healthcare services come under its ambit. One of the important and commonly used aspects of hospital management software is billing. There are software that carries out the sole purpose of billing, while most hospital management systems come integrated with it. With the implementation of GST, along with other service providers, healthcare providers such as hospitals and clinics are required to comply with the norms of GST. So it is important that a hospital management software is able to handle the billing according to GST norms, and integrated with GST filing software. 

NABH accreditation

Formed in 2005, National Board for Hospitals and Healthcare Providers is part of Quality Council of India and is the principal accreditation for hospitals in India. NABH accreditation is becoming more and more important with the rise in medical tourism and patient awareness about their rights. Unlike ISO certification, NABH accreditation is specific to the healthcare industry and focuses on competency in terms of staff, equipment, premises, etc. For NABH accreditation of a hospital, the information management system of the hospital should meet the necessary criteria. This includes that the records of every patient are complete and accurate. It is necessary that the policy measures are in place to ensure the data integrity, confidentiality and security.  A hospital management system plays a crucial role in this. An HMS that can safely manage the patient data in a safe and secure manner, and keep it updated in a timely manner can make this process much easier. The HMS must assure data redundancy and integrity and should be secure against data loss or theft, for the hospital to easily achieve the NABH accreditation. The HMS system must be capable of generating the data points that must be submitted for NABH accreditation. 

Sending info to local government

Hospitals have to send certain information, such as birth rates and death rates, to the government periodically. This is required for keeping track of the population and related statistics. Sometimes during a disease outbreak, government health officials will need accurate data regarding the affected individuals to tackle the issue effectively. One of the primary functions of a hospital management system is the effective management of data. It should be capable of storing, retrieving and updating the information easily. With a system that can easily sort through the relevant data, the required data can be collected and sent to the health officials easily and in a timely manner. Without an effective system, the hospital staff will have to manually go through a mountain of data, wasting time and resources. 


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The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.


Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.


Few clinicians have right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also let you know about the potential medical errors and care gaps before it goes viral across the globe.


Integrating them was tedious as well as expensive, but this is the right way for maximizing the care provided to the patients around. Here are few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.


Make the EHR All-Inclusive:


The next step in EHR is to hire individual preferences for separate specialties to get benefited with the physician acceptance. For example, every clinician made use of the document to identify the patient problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analyzation.


When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporated with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.


If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.


Acquire Clinicians Onboard:


Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.


The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.


The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.


Build Trust:


Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.


Keep in mind the other Employees who use EHR system.


Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.


When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.


Offering Ongoing Technical Support 24./7


If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.


In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  


EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.


The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.


Make sure you follow the above things if you are ready to implement the Electronic Health records in your hospital.


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Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of the machines and system to take care of every manual activity. The current technological world makes use of the people to monitor the devices and network, whereas the systems are busy helping the people in controlling various tasks. 

Some of the benefits of Online Hospital Management Software includes Reduced Paperwork, simple access to reference records, effectual billing of different services, enhanced hospital administrations, no record duplications, minimized documentation, rapid information across various departments, optimized bed occupancy checks, critical stock information, improve cost control, and more. 

In this blog, let's check out the best five Online Hospital Management Software that every hospital can use. 


1. MocDoc:

MocDoc Hospital Management Software is the best solution which is completely integrated for any type of hospitals from small to multi-chain hospitals. The Hospital Management Software for OP includes Doctor Discovery, Check-In, Mobile apps, Prescription, Appointments, Billing, and more. 

When considering the IP management role of Hospital Management Software, it deals with Visual Bed Management, Discharge Summary, Insurance Management, Ward Request, Integrated IP billing, and more. 

The Pharmacy benefits included in the Hospital Management Software includes Stock Management, FSN Analysis, Purchase Management, Sale Bill, MIS, and more. While considering the Lab benefits in HMS, it handles Custom reports, Smart Notification, Order Management, Email Reports, Invoice generation, and more. 

Apart from this, they are many features included in the MocDoc Hospital Management Software, namely Multi-location support, micro websites, attractive and easy to use dashboards, Role-based access, appointment widgets, and more. MocDoc HMS has more than 3100000+ patient records, can manage about 2600000+ reports, and 5500000+ prescriptions. 


2. Insta:

Insta is known for monitoring and controlling the moving pieces of the hospitals without any hindrances. It also helps in improving hospital productivity by managing all your patients, departments, staffs with ease. The software enhances the experience of patients by making use of better systems for decision making. 

Hospitals prefer Insta Hospital Management Software for effective operations, enhanced patient retention by 30%, for making better decisions, and more. 


3. Attune: 

The main benefits of choosing Attune Hospital Management Software is that they help in increasing revenue, simplified operations, optimize productivity, etc. The features of Attune HMS includes TPA billing, Insurance, Credit tracking, Patient referral, Radiology information system, in-patient management, Central sterile supply department tracking, MIS reports, Doctor Scheduling and appointments, E-Prescriptions, Integrations with PACS, Nursing care and ward management. 

Other features include Creche Management, Patient registration, Doctor consultation, Pharmacy information system, Accident and emergency care, Operation Theater Management, In-patient diet, and kitchen tracking, IP, OP, Surgery and daycare billing, EMR and SOAP Notes, and more. 


4. ITDose Infosystem: 

HMS is one of the complete tools that controls every aspect of management, marketing, and administration of a hospital to enable them and the doctor software to act better. It helps with documentation as needed by internal laws, used as a convergent platform to integrate across various setup, prevents misuse of information, makes sure about the data security, offers integrity and transparency between multiple departments and makes sure about the smooth functioning of a complicated hospital environment. 

The ITDose Infosystem Hospital Management Software holds important features like allocation of duties and staff management, bed allocation and managing ward, correct billing, and accounting, multiple user accessibilities for effective all-around performance, controls doctor system availability, scheduling, controlling laboratory equipment, inventory management with a timely warning system, appointment management, and lead management, and more. 


5. Suvarna HIS:

The Hospital Management Software from Suvarna is developed for people who need value-based solutions at affordable rates. The HIS software from them has been designed after in-depth research and study into a different aspect of hospital functionality. The products are developed to support every feature needed by a hospital and are developed with exquisite architecture, which enables a high level of flexibility and scalability for the end-user. 

The features of Hospital Management Software includes Hospital module, In-Patient Services, Laboratory information system, Billing, Inventory, Gastro-Enterology, Operation Theater, Nephrology, Food, and beverages, Out-patient services, Admission transfer and discharge, Blood bank, Online scheduling, Doctors Organizer, Bio-Medical, diabetes module, Nursing, and more. 


Bottom Line:

Every hospital staffs are capable and have expertise and caliber to perform all things effectively. However, too much of dependence on the manual process will have a significant impact on productivity as well as a result of unavoidable errors. To keep your hospitals productive and competitive, you should start adapting to technologies like Hospital Management Software. 

Hospital Management Sofware not only controls the treatment schedules, patient records, bills, and reports but also enables different departments like an employee and administration management. It's your responsibility to choose rightfully. 


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