MocDoc's Offerings
Lab Management System
Hopsital Management System

7 things your Hospital information system must have 

Published By Sanjana
 2020070313:39:30
Category HMS


A flexible and efficient Hospital Information Management System has a vital role in every hospital in the case of a health system. Healthcare professionals are adapting to the latest technology developments to keep their IT infrastructure high. HIS helps healthcare organizations to overcome any complicated challenges they face in the current healthcare industry. 

In this blog, let's check out what the Hospital Information System is and what other productive things your HIS should include, benefiting your hospital. 


What is a Hospital Information System?

HIS (Hospital Information System), otherwise termed a Clinical Information System, is an integrated and comprehensive information system developed to manage the financial, administrative, and clinical aspects of hospitals. Every hospital sticks with Hospital Management System software to manage their data related to hospital inventory and patient records efficiently. The hospital information system software helps in controlling the data in most healthcare departments, namely financial, inpatient, Operation Theater, nursing, radiology, clinical, laboratory, outpatient, materials, pharmaceutical, and pathology. 

 

Why do you need a Hospital Management System?

An efficient, cost-effective, and reliable system is needed, and they are considered to be any healthcare or hospital's backbone. One of them on the list is the hospital information system software. Let's check out the importance of the Hospital Management System below. 

 

●  Higher revenue management

●  Enhanced clinical decision making

●  The best way to make your hospital technically advanced

●  Enhanced data security

●  Eliminate errors and can monitor each detail instantly. 

●  Higher reputation through good quality ratings. 

●  An affordable option for every hospital. 

●  No chances of errors as HMS cut down the workforce. 

●  Increased retrieve-ability and data security

●  Enhanced efficiency and patient care.  

 

Hospital Information System Features:

The primary use of the Hospital Information Management System is to manage & take care of healthcare management. The Hospital information management system has brought up patients, hospital staff, nurses, and doctors to add all assets and information anywhere and anytime. The efficient and advanced hospital information management system has many great features, and below are some of them you have to look for while choosing a Hospital Information system software for your healthcare needs. 

 

Appointment:

For a patient to be on-boarded, hassle-free appointments are the first step they require. Appointment scheduling features help the patients book their appointments online from anywhere, which you can cut down the time and emergencies. 

Appointment Scheduling enables the patients to know the availability of radiologists, doctors, or other healthcare specialists. It means the patients can book their appointments online quickly based on the time they require to meet the doctor. This is open for both offline and online modes added with instant updates on the appointment scheduling process. 

The appointment feature enables the patient to have a family ID so that they can easily search for any appointment feature by simply selecting their family ID. There are different modes of payment support, and the amount can be paid through installment schemes. It helps to reduce redundancy. 

 

IP, OP, and OT all in one integrated:

Hospital Information Management System comes integrated with three critical features Inpatient, Outpatient, and Operation Theatre management. It includes MIS reports, asset management, ward and room management, nurse and doctor assigning, and more. Outpatient management deals with the management of every outpatient department's requirements. 

The outpatient appointment management makes sure that the workload is evenly distributed across different caregivers and doctors in the clinic. The benefit of appointment management is to encourage patient care through timely follow-ups, decrease unnecessary wait times, and enhance the relationship of the patient with the hospital. The hospital information management system supports various appointment creation through the call center, telephone, walk-ins, and online patient portals. The module is an innovative approach to help multiple doctors take care of their all-day outpatient management. 

Inpatient management services are to offer excellent quality care to patients who are in the vulnerable and acute stage of their ailment. The inpatient management module in the HIS takes care of module admissions, bed allocation and bed availability, discharge and transfer of patients, and more. The system records every medical doctor, physician, and other personnel involved in treating the patients, detailed reports of procedures provided to them, and other relevant things about them to remain traceable at any point in time. 

The hospital information system helps achieve economic efficiency and viability in the OT (Operating Theatre)/therapy management. The module helps to seek shorter documentation and operation when compared to the typical intervention results. MocDoc operational theatres management system helps decrease the administrative and organizational burden on every personnel like doctors, physicians, nurses, etc. in the OT.

 

Billing and Insurance:

The billing process involved charges like patient registration, doctor fees, tests conducted, and more. Before a patient gets discharged, the family should pay the bill in time. Here comes HIS, which plays an important role. It helps to make the process faster and error-free. The Hospital Information system software enables the staff to enter insurance discounts, service prices, and other additional charges. It is now matched with the particular treatment or service made to the patient. With the help of code, the costs are entered and also enabled the automated billing process. 

When it comes to insurance claims, the hospital information management system helps to make the process faster and easier. It makes use of unique billing codes for different procedures to ensure the process is moving in the correct way when the insurance is submitted to the respective insurance companies. HIS takes care of every process in insurance claims like insurance auto-detection, insurance templates, and tax calculation as per country, and more reliable.  

 

Laboratory integration:

Laboratory Integration in HIS will deal with sample collection, machine interfacing, and more. There are many apps like the phlebo app, runnr app, etc. to make the laboratory integration process more accessible. Laboratory management HMS module helps to broadcast and record the information about the performed tests. 

The lab management module in the Hospital Information System software handles custom reports, credit settlement, analytics, order management, smart notifications, detailed MIS reports, and apps. We tailor analysis and lab management solutions for your requirements that can upload reports, log reports, manage hospital blood banks, and write findings. 

The laboratory management module is integrated with the core HMS to take care of the workflow process for every patient of our hospital and record the information about the performed tests. 

 

Pharmacy integration:

The Hospital Information Management System Pharmacy Integration module takes care of stock management, inbuilt tax calculations, auto expiry alerts, barcodes, and more. The pharmacy management module in HMS helps to control different pharmacies. The pharmacy management module handles prescription integration, stock management, intelligent reports, stock moments, and more. A whole pharmacy can be managed through the HIS pharmacy management module. It can also be integrated with the central billing. Once the patients receive the medicines from the pharmacy, the charges will be transferred automatically to the patient's billing. 

 

Specialty based modules:

There are centralized reporting tools in the Hospital Information System for PACS, X-rays, Ultrasound, CT scans, and more. They are also compatible with other various imaging technologies to deliver the perfect results. Only authorized persons will be provided authentication to check the reports. Digital imaging includes a simple procedure in the form of organ diagnosis. Radiology, dental, oncology, IVF ART, and cardiology reports are easily understood by this technology. With the help of the patient code or family ID, the patient can log in to the feature and check their report status. From booking appointments for diagnosis to checking results, every process is made more accessible with this feature. 

 

Integrated interface and distinct user roles:

The Hospital Information system offers people privacy and data security. Implementing them will help to empower clear and smooth functionality. HIS is one of the cloud-based software, so there is no chance for breaches to occur as everything is interlinked with each other. It means the patient data is safe and can be accessed only by limited people with authentication. The data is stored on the cloud or server and, therefore, is completely secure. To know more about data privacy and security, you can check here.

 

About MocDoc Hospital Information System:  

Automate any processes, including financial auditing, regulatory compliance, scheduling, appointments, and billing with the MocDoc hospital management system. Enhance your healthcare service quality with our custom hospital information system software.  

MocDoc is a leading-edge, informative, and cost-effective hospital information system software that offers focused, actionable, and insightful data. We provide an all-in-one solution that can be customized and deployed for any healthcare institution or hospital, providing the right state-of-the-art services to the patients. MocDoc HMS enables seamless integration with any of your systems like LIS, PACS, EMR, RIS, CDSS, and more.

 

How are we unique? 

● Optimize, manage, and track personal and financial hospital resources

● No chance for duplicated patient files and data.

● Optimize different allocation of resources, namely beds, rooms, and doctors.

● Manage lab tests, and consultation of different specialties like cardiology, obstetrics, general & family physician, IVF, ENT, and more.

● Build actionable treatment plans with reminders and targets for patients, staff, and doctors to enhance adherence.

● Manage appointment time slots and timings by lab, clinic, and doctor.

● Access to your portal through our mobile apps.

 

As a whole, MocDoc Hospital Management System software will help you to streamline accurate reporting, enhance quality control, 24/7 customer support, budget-friendly pricing, enhanced time management, transparency, visibility, customer services, management visibility, and a single database management system. MocDoc always has its complete focus on customer satisfaction, and we consider them our priority and make sure to keep them satisfied with our services and products. 




Request for HMS/LIMS free demo

Related Articles



Hospitals are rarely a single department entity. They usually span multiple specialties focusing on different treatment areas, such as pediatrics, neurosciences, gynecology, etc.

There are also various departments taking care of the day-to-day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, ranging in complexity from brain surgeries to fixing overhead lamps.

A single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you manage the enormous complexities of efficiently managing the hospital sustainably.
Even though hospitals span several different areas, in the beginning, it usually involves only a few departments and just the primary number of people required to manage them all.

In such a case, a simple management system with the capacity to deal with relatively less data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the massive flow of data.
A hospital management system could make this process much faster and easier.
As the number of departments and employees grows, the management system would also extend to accommodate the conditions created by the growth, thus aiding the development of the hospital instead of being a hindrance.

Scale up - The role of a cloud-based system
A cloud-based online system has many advantages compared to an offline system regarding scaling up. Instead of making changes in all systems in a hospital network, the differences would have to be made only by the software providers. They could easily be updated to add more departments and employees without reinstalling the updated version in all the systems in a hospital. And since the software and its interface remain the same, there is no need to allocate extra resources to train the users.
A cloud-based system would also be much more efficient in the case of hospitals in multiple locations. The data generated from all the hospitals run by the same organization could be integrated and analyzed to improve overall performance. As new sites come up, the software is updated, and the existing management network can seamlessly integrate without additional training.
This option would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and improving efficiency for the whole network.

Resource management and reduction of wastage :
A sound hospital management system would also help prevent unwanted waste of resources. Efficient management of the various equipment and disposables inventory would cut short the resources otherwise wasted. In scaling up, there is usually an increased wastage of resources due to purchasing excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This option could provide a smooth scale-up from a small hospital to an extensive network without excessive spending.

Scaling up - Understanding the data generated :
A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. Every bit of data has to be analyzed and compiled in a manner that is easy to understand to make correct decisions at every corner. A scale-up could be a headache for a hospital with a large amount of data generated without an adequate system to manage the data.

An efficient hospital management system would make this entire process a cakewalk by managing the data generated in real time smoothly and quickly. In a sound hospital management system, all the data from the various departments regarding all the matters from procurement of materials, human resources, and energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner. 

This leads to a quicker and easier decision-making process and, therefore, a more accessible, smoother, and efficient scale-up.

Management of the extra human resources required for scale-up :
The efficient running of a hospital requires that all the stakeholders play their roles, and to enable this; they should be able to manage their work quickly and intuitively. A sound hospital management system allows smooth work delegation and easy access to the information required for the task.

For example, it should allow a doctor to enter information regarding a patient and their treatment regime and enable the pharmacist to track the inventory quickly. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them with this, would enable the hospital to grow.

In short, a sound hospital management system would make it easier to scale up the hospital network by efficiently managing the resources, avoiding waste, creating an efficient workforce, and better data management. Such a system could provide hassle-free patient care, making everyone’s work much more manageable.

Scalable Hospital Management S...

Hospitals are rarely a single department ent.....  Read more



When compared to other industries, the healthcare sector is improving, with the help of advanced technologies like the Hospital Management System (HMS). The current medical care computerization is being hampered due to a lack of a perfect interface between computers and medical care providers.

The two main issues that are commonly faced during implementation of an HMS are as follows


 1. HMS implementation begins but the users start facing issues by the end

This is generally due to the inflexibility of the HMS software, a weak administrative will, and an inexperienced team for implementation.


2. HMS implementation gets completed, but only a single part of the functionality gets implemented

This is due to non-user-friendly software or unplanned and unconfigured executions.


Pre-Implementation Assessment:

All hospital administrators who implement the HMS software in their hospitals will be apprehensive that the process may end in a partial or complete failure and measures should be taken early in order to prevent such an event from happening. The software should be well assessed before being purchased by the hospital.


Software Assessment:

Choosing the right kind of software is one of the crucial and primary steps for getting the best results.

Earlier, all HMS Software had a single development cycle starting with a single hospital being computerized by a local developer for a single hospital. However, this type of HMS development is outdated. In such cases, there is a risk of the vendor providing software that was customized for a different hospital. Implementing them may cause various issues, and it may cost more in the long run. It's better to purchase the software from a firm, that specializes in hospital management software than getting any software company to design software for your hospital.


It's better to choose software that is easy to upgrade, scalable, and not hardware intensive. Cloud-based online software is better than offline software in these aspects. The providers could also easily fix any errors or bugs in the case of online software.


Another aspect to be considered is to check if the customization of the software is done primarily through programming code or by using master tables during implementation. Hospitals may require some form of alteration to the purchased software, so as to better suit their needs, and in the case of master tables, such changes may easily be made by the hospital itself. In the case of online software, this may not matter much, as maintenance and support are provided by the software provider.


Vendor Assessment:

Only a few vendors of international or national repute can be trusted easily. A drawback with a large vendor is that they don’t always accommodate the requirements of small hospitals. In the case of small vendors, the hospital administrators may have to do thorough research to see if they are trustworthy.


An important aspect to be known is whether the current implementation team will be available during the entire implementation cycle. Checking the attrition rate of the software company, and discussions with other hospital administrators may give you an idea about this.


Visits to Hospitals with Hospital Management Systems:

A well-planned visit to hospitals where the software has been implemented will give you insights on the performance of the software, the support provided by the vendor, and if the vendor has achieved all the goals that were initially planned. To get a good picture, it's better to visit hospitals like your own, in terms of capacity, number of specialties, and number of departments, as well as hospitals that have implemented the software that you are considering. This will give you an idea, not only about the trustworthiness of the vendor but also about how well the software will be suited to your hospital.


Discussions with hospital administrators who have previously implemented the software in their hospitals will also give you good insights on the possible difficulties you may face during the implementation process, and on how to overcome them.


Getting your Hospital ready:

Problems may arise in HMS implementation, due to issues within the hospital. The lack of a systematic and uniform workflow within all the departments in the hospital may make the implementation process difficult. Information regarding the various equipment used, tests performed, schedules of doctors in different departments, etc must be readily available so that it can easily be imported into the system.


An important aspect is the cooperation of the various end-users, that is, the hospital employees. They have to provide enough awareness of the usefulness and importance of implementing the HMS software. The implementation may put additional stress on the employees until they get used to the system, and this may hamper the efforts of the hospital administration.


HMS implementation begins with a pre-implementation phase, in which software is chosen and the hospital prepares for the change, followed by the implementation phase and the post-implementation phase, in which the final kinks are ironed out. The whole process could be made smooth with a thorough pre-implementation phase.


Choosing software that is well suited to your hospital, having clearly defined workflows, and complete information about the working of the hospital will help you to easily implement the HMS in your hospital. Having a good team, and ensuring the cooperation of the hospital employees would help the hospital achieve its goals with the HMS.

How to Implement HMS Successfu...

When compared to other industries, the healthcare .....  Read more


One of the first things that come into our mind before we decide to purchase something, is the cost. Whether it be a Netflix subscription or a new bike, or a business-related purchase, the price plays an important role. While acquiring Hospital Management Software also, pricing is an important factor to be considered. Hospital management software being much more complex than a movie ticket or an automobile, the costs that are involved in it are also a bit more complicated. We have previously discussed the various advantages of using hospital management software. Here let’s break down the costs involved in implementing it.


How the price is determined - The Number of Beds


Cost of a hospital management system mainly depends on the number of beds in the hospital. As a rule of thumb, we can say that the price goes up as the number of beds increase.


So generally as a hospital grows and develops, a need for a system with higher capacity comes up. This in gives you two options; either get high capacity, a non-upgradable system or get a system with the capacity you require, but which can be upgraded for better features. The latter is preferable, as in the former you end up paying for features you may not require currently.


Online or Offline System

Whether the system is online or offline brings up different kinds of expenditures.

Generally for an offline software, the firm that provides the system will simply install the software for a one time fee. The hospital will have to acquire servers by itself and manage its own data, install the cables, network its systems, and generally, have to deal much more into the hardware aspect than online software.  In such cases, extra costs other than the cost of the software itself will come up. Also, a dedicated team for managing the system will be required for general maintenance.

Online systems generally simplify these functions, as the firm providing the system will be dealing with software aspect, as well as most of the hardware aspects(such as servers, etc. Computer systems and other hardware will have to be purchased by the hospital as required). In this case, the system exists like a subscription service, where for an annual or monthly fee, the firm providing the system will maintain and manage the servers and the system. There’s much less hardware to be acquired from other sources. A simple PC connected to the internet can easily access the system. The human resources required from the hospital for maintaining the system is much less.


So in general Online Systems are more cost-effective, especially in the long run.


Implementation Cost


Implementation cost is another aspect to be considered while implementing a hospital management system. If an existing software has to be replaced by new software, the data from the old system will have to be imported into the new system. The cost involved in this, as mentioned above, will depend on the amount of data, calculated as number of beds. If the hospital has been storing all the information in paper format, resources may be needed to enter this data to the system. Implementation costs also involve setting up access for various doctors and departments.


The implementation also requires providing training for various employees, which will be different for different departments. It is important to ensure that the training is included in the implementation cost while choosing the system.


Other Factors


A good hospital management system would offer all the features that are generally required. The software can differ in their level of sophistication, from simple accounting software to software that provides updates patients using an app or SMS. The price can vary according to the level of sophistication. Most software firms offering hospital management software are willing to provide additional features, but this usually comes at an additional price, depending on the resources required


Simple software is easily available for a lower cost, but as the functionalities required increases, the price also naturally increases. 

Another factor that may bring up extra cost is the technical support provided by the companies. All though most online systems get support throughout the subscription period, in the case of offline systems, enquiries have to be made to know if the additional cost may be incurred for support.


As mentioned in previous blogs, the possibility of upgrades has to be considered. Online systems cost less for upgrades, as the hospital expands, and for better features. Considering this, online systems may turn out to be cost-effective in the long run.

Overall, the costs involved could be divided into implementation costs and maintenance cost, both of which are dependant on the number of beds. For an offline software, an annual or monthly software subscription fee have to be considered, which may or may not cover the implementation and maintenance cost.


The economic benefits of getting an offline software and investing on servers and hardware and that of getting an online software and paying an annual subscription fee have to be compared, which could differ for different hospitals. The Hospital Management Software being a long term investment, saving up by getting a software with fewer features, may cost you a lot more with frequent expensive upgrades required as the hospital grows. Additional costs that may arise in the form of support, server maintenance, extra features, possible upgrades have to be looked into while making a decision.


The Hospital Management Software being a long term investment, saving up by getting the software with fewer features may cost you a lot more with frequent expensive upgrades required as the hospital grows.

How to Invest in a Hospital Ma...

One of the first things that come into our mind be.....  Read more


Hospital Management System is used to take the data from the patients and then store it for later use. The main goal of the Hospital Management System is to accurately treat as well as decrease overtime pay. 

There are various features included in the HMS. Some of the system functions include Registration, Patient checks, Report generation, and more. In this blog, let's check out the functional and non-functional requirements of the Hospital Management System in depth.


Functional Requirements: 

There are a lot of software requirements specifications included in the functional requirements of the Hospital Management System, which contains various processes, namely Registration, Check, Report Generation, and Database.

 

Registration Process of SRS (Software Requirements Specification) 

● Adding Patients: The Hospital Management enables the staff at the front desk to include new patients in the system.

● Assigning an ID to the patients: The HMS enables the staff at the front desk to provide a unique ID for each patient and then add them to the record sheet of the patient. The patients can utilize the ID throughout their hospital stay. 


Check Out of SRS: 

● Deleting Patient ID: The staff in the administration section of the ward can delete the patient ID from the system when the patient checks out from the hospital.

● Adding to the beds available list: The Staff in the administration section of the ward can put the bed empty in the list of beds available.


Report Generation of SRS:

● Information of the Patient: The Hospital Management System generates a report on every patient regarding various information like the patient's name, Phone number, bed number, the doctor's name whom it assigns, ward name, and more.

● Availability of the Bed: The Hospital Management system also helps in generating reports on the availability of beds regarding information like bed numbers unoccupied or occupied, ward name, and more. 


Database of SRS: 

● Mandatory Patient Information: Every patient has some necessary data like phone number, first and last name, personal health number, postal code, country, address, city, 'patient's ID number, etc.

● Updating information of the Patient: The hospital management system enables users to update the information of the patient as described in the mandatory information included.


Non Functional Requirements 

There are a lot of software requirements specifications included in the non-functional requirements of the Hospital Management System, which contains various processes, namely Security, Performance, Maintainability, and Reliability.


Security:

● Patient Identification: The system needs the patient to recognize herself or himself using the phone.

● Logon ID: Any users who make use of the system need to hold a Logon ID and password.

● Modifications: Any modifications like insert, delete, update, etc. for the database can be synchronized quickly and executed only by the ward administrator.

● Front Desk Staff Rights: The staff at the front desk can view any data in the Hospital Management system, and add new patient records to the HMS but they don't have any rights to alter any data in it.

● Administrator rights: The administrator can view as well as alter any information in the Hospital Management Software.


Performance: 

● Response Time: The system provides acknowledgment in just one second once the 'patient's information is checked.

● Capacity: The system needs to support at least 1000 people at once.

● User-Interface: The user interface acknowledges within five seconds.

● Conformity: The system needs to ensure that the guidelines of the Microsoft accessibilities are followed.


Maintainability: 

● Back-Up: The system offers efficiency for data backup.

● Errors: The system will track every mistake as well as keep a log of it. 


Reliability: 

● Availability: The system is available all the time. 

Hope you got a clear idea of the functional and non-functional requirements and the features required by the hospital. Any other queries on the topic are welcome.

The Functional and Nonfunction...

Hospital Management System is used to take the dat.....  Read more