Introduction:

Orbito Asia Labs and Scans is a comprehensive healthcare facility for imaging and diagnostic purposes. It contains the latest infrastructure with the best medical facilities operated by experienced and certified lab technicians with support staff. They strive to provide ultimate diagnostic services to their patients at an affordable price. They operate in about 20 locations and also have many processing centers across Tamilnadu and Bangalore.

Overview:

The main reason why Orbito Asia approached MocDoc was to manage multiple collection centers in different areas, also to keep track of samples and information about the patients, since they were using offline software these operations were not possible. MocDoc LIMS provided them with the best solutions for their problems and proved to be a handy software for managing multiple lab centers.

Challenges & Solutions:

MocDoc has always produced masterly solutions to many problems arising in the healthcare industry. Here is a list of problems Orbito Asia faced and its solutions,

Adapting to technology

Orbito Asia was handling their entire management process with offline software. As the magnitude of their labs kept increasing they opted to go for online software to increase their scalability and for better automation. Ultimately a ﬁrm that prides itself in having the latest technology didn’t want an ofﬂine software to hinder its progress.

MocDoc provided them a fully integrated software known as MocDoc LIMS System which allowed them to work online also rectify all the problems that they were facing while using offline software.MocDoc LIMS also increased the data security of the patients by following a centralized data storage method(SaaS).

Managing multiple centers

Orbito Asia has multiple centers across Tamilnadu so they needed proper software to organize their centers and track samples. They also needed solutions for organizing their tie-ups with other labs for B2B modules. So they eventually needed online software to perform multi-center organizing and sample tracking efficiently.

MocDoc resolved all their problems by providing them with fully integrated software which helped them to carry out their expansions in multiple locations, and also delivered propitious results in sample tracking and managing B2B’s with which Orbito Asia has collaborated.

Avoiding duplicate registrations

Orbito Asia was following a manual entry of information regarding patient details, sample information, and center details in their previous offline software this created a situation of having duplicate entries. Also, offline software didn’t have the features to stay connected with multiple locations.

MocDoc approached them with deft solutions to rectify all the problems they previously faced. Our software supported Orbito Asia to collect all information about patients and Centers in a secure and organized manner, after which Orbito Asia has shown rapidly reduced errors in data collection and duplicate entries.

Tracking samples and result collaboration

Results for tests in Orbito Asia labs were often delayed due to a lack of features in their offline software for sample tracking, also they were facing some difﬁculties in tracking the revenue of their centers, outsourcing details, and their payment methods which led to a major problem in maintaining track records about company expenditures.

MocDoc provided them with a Home Collection application which precisely helped them to correct the problems in sample tracking and also helped them to reduce the turnaround time for collecting test results. For managing B2B relations MocDoc software allows them to easily track their invoices and pending payments since MocDoc is an online SaaS software we provide all results instantly without any delay.

Sending real-time updates using multimedia

Orbito Asia labs had to send regular updates to all the partner labs, marketing executives, and the patients who visit their lab. Due to the lack of a bulk messaging facility, these updates were given in the form of individual messages and emails causing a heavy workload and at times erroneous conveyance of messages.

With the help of MocDoc LIMS OrbitoAsia was able to send real-time updates of test results to the patient and also information was conveyed easily to marketing executives without any delay. The additional feature of using our software as it allows labs to also send bulk messages to their patients reducing the workload drastically.

Ultimate benefits

OrbitoAsia was able to efficiently maintain multiple Centers.
Managing and tracking samples was much easier in MocDoc LIMS.
Consistent Real-time accurate results are an added advantage.
OrbitoAsia was able to send bulk messages and e-mails also they were able to maintain Data privacy.
Reduced workload and improved efficiency in providing propitious results.

Growth outcome

Orbito Asia has gained more than 70% of customer satisfaction this year. MocDoc LIMS Software simplified its entire process through its integrated scalable solutions. OrbitoAsia evaluated 100’s software and in that, they selected MocDoc software mainly for these three reasons,

Ease of use
Best Support services
Budget-Friendly Software

Request for HMS/LIMS free demo

Communication of patient lab data via state-of-the-art laboratory software

The profession of laboratory management system is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for analysis.

Clinical Laboratories can now Wave off Manual Work:

With all this hard work already being done by clinical laboratories, the Department of Health took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who were waiting for their reports from the doctors. With instant report generation, doctors can now decide quickly on critical cases.

The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patients and deliver test sample reports to them.

Conveying the Message via Short Message Service (SMS):

Sharing reports via SMS can add to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patient's mind at peace.

Lab reports, once generated, can easily be shared via SMS straight to the patient or the doctor, thus eliminating the need for manual handling, waiting time, or travelling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS Software in clinical laboratories, we help convey instantaneous report results to the patient as soon as the technician generates the results. The SMS conveying system for test results has many advantages, some of which are:

No manual human intervention is needed.
Immediate report sharing is made possible for emergency cases or critical patients.

Conveying the Message via E-mails:

One of the fail-safe methods for accessing patients anytime is messaging via electronic mail or E-mails. Incorporating advanced EMR (Electronic Medical Records) software enhances this communication channel, ensuring secure and efficient delivery of critical information. This method provides a convenient way to notify patients of their lab results promptly, allowing them to access full PDF reports via email. Additionally, the integration of EMR software allows for seamless consultation with a healthcare professional, further streamlining the patient experience and fostering a reliable means of communication between the laboratory and the patient.

This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.

Once the lab report is generated with all the optimum observations made from the testing of samples, it can be sent via email in PDF format as an attachment so that the patient can infer from the report and take the necessary action if any is required. A LIMS Software-linked lab can save a lot of unwanted manual tasks and convey the message to the patient and doctor immediately for analysis. It has the same benefits as SMS, with the added advantage of the whole report being shared.

Report generation on Mobile App:

Mobile App Tracking:

A pre-installed mobile app on your smartphone offers the convenience of tracking the various phases of your test analysis. This feature keeps you informed about the progress and notifies you when your test results are ready.
With just a few swipes, you can access your test results as soon as they are generated by the technician.

Real-time Results:

Enjoy the benefit of real-time access to your test results through the mobile app. This ensures that you stay informed promptly, allowing for quick decisions or discussions with healthcare professionals.

Confidentiality Assurance:

Leverage the confidentiality of your smartphone to receive and review your test results. The secure environment of a personal device adds an extra layer of privacy to your health information.

Accessibility Anytime, Anywhere:

A smartphone with internet connectivity is all that is needed to access your reports on the go. This level of accessibility provides the flexibility to check the readiness of your report from anywhere and at any time.

Convenient and Efficient:

The mobile app streamlines the process, making it convenient and efficient for users to manage and view their test reports. This user-friendly interface enhances the overall experience of staying connected with your health information.

Direct Collection of the report from the lab:

Among the various intelligent approaches discussed earlier, the method of directly collecting the lab report from the laboratory stands out as a reliable option. This can be considered the final smart strategy in the lineup. Despite being a traditional approach, opting for the direct collection of the report from the lab is particularly secure, especially when dealing with sensitive information.

While it involves a physical effort to obtain the report from the lab, an alternative is to have the report posted directly to the patient's home. This direct collection method can complement any of the previously mentioned patient-initiated lab report retrieval methods. The patient is first informed of the results and can then choose to collect the report at their convenience. The full PDF report sent via email, facilitated by advanced laboratory software, allows for easy viewing and consultation with a doctor, making the collection of the printed lab report a less urgent and more straightforward task.

These represent a few of the methods available to send lab reports to patients, and clinical laboratories have the flexibility to utilize all or some of the above techniques. By employing these methods, the clinical laboratory aims to foster a sense of ease and trust with the patients, ultimately establishing a strong rapport.

Smart Ways to send Lab Reports...

Communication of patient lab data via state-of-the.....

Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality.

LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive.

Advantages of the cloud-based LIMS:

Integration, upgrades & implementation of the on-premise system indicate that the in-house IT workers have less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case you move to a SaaS LIMS.

Rapid LIMS implementation:

You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.

Scalability:

Online-based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.

Accessibility and Collaboration:

Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.

Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.

Levels the playing field:

An online-based LIMS System enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.

Decreased costs:

By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations that are required to keep your company competitive.

Automatic Software Updates:

When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories that add business value.

Disaster Recovery and Backup services:

Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.

Why is cloud-based LIMS the best option for your laboratory?

When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.

Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.

Security:

You rely on the company to secure your sensitive data when it moves to the cloud and when you work with SaaS LIMS. Most of the providers in the cloud perform an excellent job of offering a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.

Validation:

The vital responsibility for regulatory compliance always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.

Integration:

You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.

Service level agreement:

It's essential to create an SLA with your vendors that addresses any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.

Hosting options:

Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.

Data integrity and audit trails:

An audit trail is vital to address various concerns of data integrities, both from product quality and regulatory perspectives. You also need to ensure that your LIMS online-based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.

Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises require the best value from laboratory information management to new SaaS approaches.

Why only online-based LIMS wil...

Every modern industry laboratories are under inten.....

The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it is?

LIMS Software And What Does It Do?

The Laboratory Information Management System (LIMS) Software started as a system to keep a record of test samples, their results, and all other particulars of donor and patient samples. From the point of its inception, the laboratory management system followed the traditional methods of manual labelling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.

Ever since the Laboratory Information Management System has been on a course of upward trajectory.

As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in the lab or patient's house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the results of the tests to the database in real-time.

To put it in simple words:

A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing, and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.

LIMS Network:

In its early days, the laboratory management system was an isolated off-network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.

Standalone LIMS Software:

Even though the Laboratory Information Management System (LIMS) Software provides easy access to the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include:

Limitations in the storage capacity of the database servers.

The maintenance of servers at the healthcare facility itself involves difficulties.

Medical procedures that involve referral to different locations will require the carrying of physical records; which is an inconvenience again.

However the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.

Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS, or Email is restricted.

Since there are technologies developed already to overcome these limitations, they should be employed immediately.

LIMS Software on the Cloud:

Cloud storage is a powerful technology than it sounds. Cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.

The data centres provide a larger bandwidth to access the servers. That is more than enough to provide trafficless access.

Since the cloud servers have multiple redundant systems, there is always a backup, and data loss is not a thing to worry about.

The centralized data centre for the laboratory management system makes it possible to access data from anywhere in the world with authorization.

The maintenance of these servers is extremely cost-effective compared to the standalone LIMS Software.

As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing, and delivery. And there is easy scalability in business.

Patient Accessibility:

The interconnection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their health records up to date with no effort.

LIMS Beyond Limits:

The LIMS software, even though started as a record-keeping and managing healthcare solution, has now evolved into a state of complete management solution. It has given a massive boost to the administration of healthcare facilities and also the financial management of healthcare centres.

Machine Interfacing in LIMS:

The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information Management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.

For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.

Time Management:

Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day-to-day management solutions besides healthcare solutions.

The LIMS software can make schedules for doctors and specialists. It also helps in scheduling follow-ups and cancellations of appointments at the request of patients through IVRs and websites.

Since there is always a demand for time slots to access laboratory equipment and devices, including high-cost scanners which are a rare resource, LIMS software can schedule their time slots most effectively.

In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifying the maintenance of laboratory equipment and other services.

The AI of LIMS and its future:

The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.

AI is the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the quality of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.

The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information Management System (AI LIMS) will be working along with humans and serving humanity.

The Role of Laboratory Informa...

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An Introduction to LIMS Software:

Laboratory Information Management System (LIMS) is software that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. With LIMS, the lab can automate workflows, integrate instruments, and manage samples and associated information. Additionally, labs can produce valid results quickly and can track data across experiments to improve efficiency.

LIMS that are commonly used in clinical labs fall under the following categories:

Clinical Chemistry Analyzers
Diagnostic Testing
Quality Control Software
Immunoassay Systems etc.,

The benefits of using LIMS Software in your lab are:

Workflow automation
Integrate instruments or other in-lab systems
Centralize access and storage of data
Track data from sequencing runs
Initiate downstream data analysis

The Efficiency of LIMS System:

The main purpose of using the LIMS System in a lab is to improve the efficiency of sample processing and management. Using LIMS would cut down on the need for manual tasks thereby increasing the accuracy of sample analysis. LIMS captures data automatically, gets processed, and is stored for future reference. The LIMs vendor you choose will define the proceeding process of the software.

Generally, the process of a LIMS is divided into five stages:

The sample is logged in after reception.
Assignment, scheduling, and tracking of the sample and the analytical workload.
Processing and quality control associated with the sample.
Storage of data associated with the sample analysis.
Inspection, approval, and compilation of the sample data for report generation and further analysis.

Types of LIS Modules Used In Clinical Laboratory:

The features of Laboratory Information System (LIS) have seen evolutionary growth over the years from sample tracking to enterprise resource planning for clinical and specialty laboratories.

A typical workflow pattern of a LIS in a clinical lab flows through three phases:

Pre-analytical: Specimen collection.
Analytical: testing of the specimens.
Post-analytical: Result review.

The LIS modules are used by various laboratory departments like:

Blood Bank
Immunology
Hematology
Microbiology
Clinical chemistry
Histopathology

Various Common Functionalities Used In LIMS:

With the progress in technology, the functions of a LIMS progress too. LIMS software is built in a way to support any upcoming progress while effectively working on a basic set of definite functionalities like the collection of data, tracking of samples, processing, data storage, and report generation.

Some of the core functionalities of LIMS are explained below:

Sample Management:

LIMS was created to help in the process of sample management systems occurring in laboratories. This system gets initiated when a sample is received in a laboratory and gets registered in a LIMS. Since a large number of samples are collected and analyzed in a day, it would be difficult to record the samples without the chance of being confused with other analyses. With LIMS, It would be easier to track the sample if it is labeled and assigned correctly by using RFID on the samples or barcodes.

The information collected and stored via a LIMS would fall under the following criteria:

Details about the person whose sample is taken.
Details of the doctor/clinic who recommended an analysis.
The tests/analysis needed to be taken on the sample.
Stages of the sample and destination.
Storing procedures.
Expected report generation date.
Record creation for future purposes.

Workflow Management:

The need for workflow management using a LIMS is as important as Sample management and record-holding. The accuracy of a working system does not just depend on the data; it needs an on-point process assessment where a LIMS system can be used. As the name indicates, workflow management helps automate workflows and assign work if delegated precisely in the software.

All you would have to do for better workflow management using LIMS is:

Enter proper codes to direct the LIMS system for a work assignment.
Configure the process flow of the work for sample analysis.
Assign exact instruments for the particular work.

Workflow management using a LIMS saves time and conducts the job with precision.

EMR/EHR Software:

Electronic Medical Record (EMR) / Electronic Health Record (EHR) is software that collects and stores information on the patient’s medical history in the form of records that can be shared via different healthcare mediums. Many LIMS have this EMR/EHR Software functionality built-in in their system. Using a LIMS with an EHR function will be a huge asset to your lab as the real-time data exchange can be made possible easily.

What is laboratory information...