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Hospital management system was introduced with the cause for helping hospitals speed up their processes.


What is Hospital Management System (HMS):

Hospital management system is a computer system that helps manage the information related to health care and aids in the job completion of health care providers effectively. They manage the data related to all departments of healthcare such as,


  • Clinical

  • Financial

  • Laboratory

  • Inpatient

  • Outpatient

  • Operation theater

  • Materials

  • Nursing

  • Pharmaceutical

  • Radiology

  • Pathology etc.




HMS came into the picture of hospital management as early as 1960 and have ever since been evolving and synchronizing with the technologies while modernizing healthcare facilities. In today’s world, the management of healthcare starts from the hands of the patients through their mobile phones and facilitates the needs of the patient.


Why is HMS important for a hospital?


HMS was introduced to solve the complications coming from managing all the paper works of every patient associated with the various departments of hospitalization with confidentiality. HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analyzing the paperwork of the patients. HMS does many works like:


  • Maintain the medical records of the patient  

  • Maintain the contact details of the patient

  • Keep track of the appointment dates

  • Save the insurance information for later reference

  • Tracking the bill payments.


The advantages of HMS can be pinpointed to the following:


  • Time-saving Technology

  • Improved Efficiency by avoiding human errors

  • Reduces scope for Error

  • Data security and correct data retrieval made possible

  • Cost effective and easily manageable

  • Easy access to patient data with correct patient history

  • Improved patient care made possible

  • Easy monitoring of supplies in inventory

  • Reduces the work of documentation

  • Better Audit controls and policy compliance.


Features of Hospital Management System:


Appointment Management


For hospitals having their own site, appointment widgets will be integrated onto the site. Patients visiting the hospital’s website can book online appointments with ease.


Billing Management


Integrated Billing with treatments, Lab and Radiology. Alerts will be sent on Discount Authorisation. Automatic due capture, Option to bill before and after consultation.


Prescription Management


Manage commonly and recently used medicines. Option to show medicines available in the pharmacy. SMS prescriptions to Patients.


Discharge Summary


Template based Discharge Summary. ICD10 integration. Option to prevent discharge summary till IP bill is closed.


Operation Theatre Management


Automatic notification can be sent to customers on test results. Lab notifications like email, SMS of the test reports sent from the Automated Lab notification module.


Pharmacy Management


Comprehensive Pharmacy Management handles stock, Prescription Integration, Ward Request, Stock Management, Stock Moment and intelligent reports.


Lab Management


Comprehensive Lab Management handles complete order management, Custom Reports, Smart Notifications, Credit Settlement, detailed MIS Reports, Analytics and App for Phlebotomist.


Master Information Systems


Lets you access entire MIS data from your palm.


Manage Multiple Locations


Any number of branches can be added and managed using a single account.



Benefits of Hospital Management System:


We have so far clarified on the importance of HMS, it is your responsibility to pick out the right kind of HMS for your needs and purposes. Here we give more information on the benefits of various HMS and the impact it creates on hospital systems.


Easy Patient data retrieval:


HMS makes it possible to access all the data related to a patient via a system by the means of a few simple clicks. Information like patient history, current illness, doctors involved, tests reports taken, billing information and many more can be made visible to the user. These data will help to connect the dots about the patient, like specific diagnosis, related treatment, and medication.


The Electronic Medical Record (EMR)  or Electronic Health Record (EHR):


This electronic-based medical record system can be viewed as a patient’s health chart. It retrieves information based on the patient’s name or medical record number or the physician’s record number.


Increased Data security:


The patient data can be kept a hundred percent safe by using HMS in your hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data is stored on a server or cloud and kept safe by just securing the login information safe.


Improve Visibility and Transparency:


Hospital Management System (HMS) improves the visibility and transparency in the complete management process and in all records.


Streamline Accurate Reporting:


It helps in streamlining the accurate reporting with the help of updated and accurate records.


Improved Quality Control:


Hospital Management System improves the quality control on the products and services of the hospital.


Improved Management Visibility:


It also improves the management visibility of hospital, all information, and data regarding the patient, doctor and medicine could be seen by any department easily.


Ease to Access System Facilities:


Hospital Management System makes it easy to get access to the management system facilities for the authorized users and keep it safe from unauthorized users.


Cost Effective:


HMS not only saves time in the hospital but also is cost-effective in decreasing the number of people working on the system of manual entry of data and paperwork. The implementation of His will decrease the human intervention into the system thereby avoiding human-caused errors.


Every hospital has different needs, analyze what is best for your requirement and install the apt HMS system.


To know more visit Mocdoc - HMS

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People in the past, run programs or applications from the software downloaded on a server or physical computer in their building. At present, cloud computing helps people to access similar programs or applications via the internet. Cloud is everywhere, and this has taken a new avatar in the Hospital Management System too. Let’s check out the importance of cloud solutions in-depth below.  

Importance of Cloud Solution for HMS:  

There is a lot of business that has been moving to the cloud tend to be successful. Similarly, the Hospital Management System has also seen more benefits by making use of the cloud.  

Disaster Recovery:  

Every hospital needs to invest in resilient disaster recovery. It can be easier for larger hospitals, but what about the smaller clinics? You will need a lot of money and experience to invest in disaster recovery. One of the simple solutions is to go with the cloud. It’s now playing an essential role in Hospital Management System, helps in avoiding significant upfront investments, saves time, and roll up experience on third parties.  

Capital-expenditure free:  

There is no need for spending the high cost of hardware when it comes to the cloud. You can choose a subscription-based model depending on your budget and start with them. Cloud adoption at your hospital management system will help to cut down the capital expenditure as well as provides ease of management and setup in a friendlier manner.  

Work from anywhere:  

Let’s imagine your doctor is far away from you, but you need to connect with them and get the right treatment. This can be easier with cloud computing. Just an internet connection is enough for your doctor to communicate with you about your problems. There are a lot of cloud services available that offer different mobile applications, and therefore, you can select your preferred mobile apps to connect.  

It means its more flexible and versatile for your doctor to connect with you wherever he is in no time even though he is busy with other schedules.  

Security:  

When it comes to the hospital, you need to be very careful in taking care of sensitive data like patient records, the treatment provided, money spent, drugs given to the patients, and more. Losing this data means there is a chance for a massive problem to occur in the future.  

Maintaining a manual record means there are chances for the data to lose or other similar problems. The best solution is to adopt the cloud. Yeah, when you store your sensitive clinical records and other data to the cloud, it remains safe and protected. There is no chance for any unauthorized person to access the cloud as you can protect them with an active key, and also there is no way for the data to get lost.  

Flexibility:  

Hospitals are businesses with fluctuating or growing bandwidth needs, and this is where cloud-based services are most suitable and mandatory. They provide a lot of benefits to the hospital management system, and also it holds the best advantage over your competitors.  

Automatic Software Updates:  

There are high chances for your hospital management system servers to get shut down or roll out of sight. If you make use of some other software to control them, it might not be more productive. Making use of cloud in your HMS means they roll our regular security updates as well as other software updates, so you need not worry about maintaining your HMS. You can also focus on developing your business rather than regular software updates.  

Increased collaboration:  

When you make use of the cloud for your HMS, your team can easily access, share, or edit documents from any time and anywhere. File sharing applications and cloud-based workflows can make real-time updates and offer them full flexibility and versatility of their collaborations.  

Document control:  

With cloud computing, you can easily store all files and data centrally so that the patients, doctors, and other staff can have a look over them. Greater visibility indicates increased collaborations, and this results in a healthier bottom line and better work.  

Competitiveness:  

Moving to the cloud in the case of HMS can provide access to the technology of enterprise classes for every person. It also enables the HMS to act more rapidly than your competitors. Cloud business applications for HMS remain agile and lean. 

Do you know any other essential advantages of moving to cloud solutions for HMS?

For more information Visit MocDoc HMS


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Aravind Kejriwal recently directed the health officials in Delhi to develop a hospital management system of global standards. While hospital management systems have been in use for a while, there are currently no rules or regulations that lay down the standards for them in India. In the US electronic health records are regulated by the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and the Health Insurance Portability and Accountability Act (HIPAA Act). 

In India, even though only the IT Act of 2000 applies for electronic health records, the Ministry of Health and Family Welfare have recognized the need for electronic health records and periodically issues standards for them, for the purpose of promoting interoperability, technical innovation, participation by vendors and other stakeholders, and to support the evolution and timely maintenance of adopted standards. 

Besides these guidelines, some other key features also play a key role in making a hospital management system best suited for the Indian healthcare sector. Let’s see what the specific requirements for a hospital management system in India are. 

Aadhar as an identifying document. 

According to the recommendations by the Ministry of Health and Family Welfare, the electronic health record of a patient must have the provision to include UIDAI Aadhar number as the preferred identifier. In case Aadhar information is unavailable, the ministry recommends the use of a local identifier (as per the scheme of the healthcare service provider) and a photo ID issued by Central or State government. The system should have provision to accept a minimum of two IDs when Aadhar ID is not available. In the case of unidentified patients, a local identifier may be used, and confirmed identifiers inserted later when available. The government recently opened doors for integrating Aadhar with any software, but the software needs to meet certain criteria. While the recommendations are not implemented on a mandatory basis, it may become so in the future and therefore it is better to get software that follows them.

Support for GST

The Government of India recently passed the Goods and Services Act(GST) and many healthcare services come under its ambit. One of the important and commonly used aspects of hospital management software is billing. There are software that carries out the sole purpose of billing, while most hospital management systems come integrated with it. With the implementation of GST, along with other service providers, healthcare providers such as hospitals and clinics are required to comply with the norms of GST. So it is important that a hospital management software is able to handle the billing according to GST norms, and integrated with GST filing software. 

NABH accreditation

Formed in 2005, National Board for Hospitals and Healthcare Providers is part of Quality Council of India and is the principal accreditation for hospitals in India. NABH accreditation is becoming more and more important with the rise in medical tourism and patient awareness about their rights. Unlike ISO certification, NABH accreditation is specific to the healthcare industry and focuses on competency in terms of staff, equipment, premises, etc. For NABH accreditation of a hospital, the information management system of the hospital should meet the necessary criteria. This includes that the records of every patient are complete and accurate. It is necessary that the policy measures are in place to ensure the data integrity, confidentiality and security.  A hospital management system plays a crucial role in this. An HMS that can safely manage the patient data in a safe and secure manner, and keep it updated in a timely manner can make this process much easier. The HMS must assure data redundancy and integrity and should be secure against data loss or theft, for the hospital to easily achieve the NABH accreditation. The HMS system must be capable of generating the data points that must be submitted for NABH accreditation. 

Sending info to local government

Hospitals have to send certain information, such as birth rates and death rates, to the government periodically. This is required for keeping track of the population and related statistics. Sometimes during a disease outbreak, government health officials will need accurate data regarding the affected individuals to tackle the issue effectively. One of the primary functions of a hospital management system is the effective management of data. It should be capable of storing, retrieving and updating the information easily. With a system that can easily sort through the relevant data, the required data can be collected and sent to the health officials easily and in a timely manner. Without an effective system, the hospital staff will have to manually go through a mountain of data, wasting time and resources. 


For more info, visit MocDoc

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Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


For More Information Visit MocDoc HMS

How MocDoc helped Bhaktivedant...

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HMS (Hospital Management System) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on the hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management and so on. 

Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security. 


Benefits of Hospital Management System:

Revenue management: 

A medical center or hospital serves humanity. Apart from that, profit is more important as it also considered to be a business.  Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS which is catered as per the needs of the business can help in solving the purpose efficiently. 

It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?

Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.


Enhanced decision-making in clinics:

An accurate Hospital Management System ensures that decision making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors get facilitated.


Obtain the best quality ratings: 

When your clinics or hospital needs to be the top-rated and top preferred ones by insurance companies, then you must implement a Hospital Management Systems in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.

If your clinic is capable of sending and receiving the information of the patients, their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market. 


Nullify every error and track complete details: 

Managing a hospital is not much easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automation hospital management system that highly nullifies every mistake and also you can avoid lawsuits and compliance issues, which is considered to be the two most significant drawbacks of hospitals and medical centers. 

Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprints by using the automated Hospital Information System. 


Enhanced data security:

The experts have reinforced and highlighted the fact that the hospitals, medical centers, and clinics depend on the manual system. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicated that your pieces of the information stay safe and protected from any unauthorized sources and accesses. 

Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high quality and automated Hospital Management System. 


Bottom Line: 

The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems. 

Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, applications from other portals and also manages multitudes of user requests, which results in reckless information flow between patients, doctors, and staff. 

Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes or medical centers? Contact us today!

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