A hospital management system was introduced with the cause of helping hospitals speed up their processes.

What is Hospital Management System (HMS):

The hospital management system is a computer system that helps manage the information related to healthcare and aids in the job completion of healthcare providers effectively. They manage the data related to all departments of healthcare such as,

  • Clinical Management
  • Financial Management
  • Laboratory Management
  • Inpatient Management
  • Outpatient Management
  • Operation theater Management
  • Materials Management
  • Nursing Management
  • Pharmaceutical Management
  • Radiology Management
  • Pathology lab etc.



HMS came into the picture of hospital management as early as 1960 and has ever since been evolving and synchronizing with the technologies while modernizing healthcare facilities. In today’s world, the management of healthcare starts from the hands of the patients through their mobile phones and facilitates the needs of the patient.

Why is a Hospital Management System (HMS) important for a hospital?

Hospital Management System (HMS) was introduced to solve the complications coming from managing all the paperwork of every patient associated with the various departments of hospitalization with confidentiality. HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analyzing the paperwork of the patients. HMS does many works like:

  • Maintain the medical records of the patient.
  • Maintain the contact details of the patient.
  • Keep track of the appointment dates.
  • Save the insurance information for later reference.
  • Tracking the bill payments.

The advantages of a Hospital Management System (HMS) can be pinpointed to the following:

  • Time-saving Technology
  • Improved Efficiency by avoiding human errors
  • Reduces scope for Error
  • Data security and correct data retrieval made possible
  • Cost-effective and easily manageable
  • Easy access to patient data with correct patient history
  • Improved patient care made possible
  • Easy monitoring of supplies in inventory
  • Reduces the work of documentation
  • Better Audit controls and policy compliance.

Features of Hospital Management System (HMS) Software:


Appointment Management:

For hospitals with their websites, the integration of appointment widgets allows patients to easily schedule appointments online. This feature enhances the user experience by providing a convenient and efficient way for visitors to the hospital's website to book their appointments with ease.

Billing Management:

A billing system is designed to work in conjunction with treatments, lab services, and radiology procedures. It sends alerts for discount authorization and captures dues automatically. With the option to bill both before and after consultations, it provides flexibility for a convenient billing experience.

Prescription Management:

Managing common prescriptions and recent prescriptions has never been easier with our prescription management system. This feature also allows healthcare professionals to display the availability of prescribed medications in the pharmacy. As an added convenience, the system enables the sending of SMS prescriptions directly to patients, ensuring they have quick and easy access to the information they need for their prescribed medications.

Discharge Summary:

To streamline the discharge summary process, we've developed user-friendly templates. It seamlessly integrates with ICD10 for accurate coding and comprehensive documentation. Additionally, there's an option to prevent the discharge summary until the inpatient bill is closed, ensuring a synchronized and efficient workflow in managing patient records.

Operation Theatre Management:

Operation Theatre Management includes an automatic notification feature that informs customers of their test results. The Lab Notification module ensures efficient communication by sending test reports via email or SMS. This automated process enhances the overall experience, providing timely and secure delivery of critical information to the concerned individuals.

Pharmacy Management System:

To handle various aspects of pharmacy operations efficiently, we developed a comprehensive Pharmacy Management System. This includes robust stock management, seamless prescription integration, handling ward requests, monitoring stock movement, and generating intelligent reports. With this system in place, pharmacies can streamline their processes, ensuring accurate stock levels, smooth prescription handling, and access to insightful reports for informed decision-making.

Laboratory Management System:

Laboratory Management System are capable of handling the entire spectrum of laboratory operations. This includes efficient order management, customized report generation, smart notifications for timely updates, credit settlement features, detailed MIS reports, analytics for data-driven insights, and a dedicated app for phlebotomists. This integrated system ensures the smooth and organized functioning of laboratory processes, providing advanced features for enhanced efficiency and accurate management of laboratory-related tasks.

Master Information Systems:

Gain convenient access to the entire Management Information System (MIS) data right from the palm of your hand.

Manage Multiple Locations:

Simplify your operational oversight by effortlessly adding and managing numerous branches, all through the convenience of a single account. This streamlined approach allows for efficient monitoring and control over multiple locations, promoting ease of administration and ensuring a cohesive management experience across your entire network.

Benefits of Hospital Management System (HMS) Software:

We have so far clarified the importance of the Hospital Management System (HMS), it is your responsibility to pick out the right kind of HMS for your needs and purposes. Here we give more information on the benefits of various Hospital Management Systems and the impact they create on hospital systems.

Easy Patient data retrieval:

HMS makes it possible to access all the data related to a patient via a system using a few simple clicks. Information like patient history, current illness, doctors involved, test reports taken, billing information, and many more can be made visible to the user. These data will help to connect the dots about the patient, like specific diagnosis, related treatment, and medication.

The Electronic Medical Record (EMR) or Electronic Health Record (EHR):

This electronic medical record system can be viewed as a patient’s health chart. It retrieves information based on the patient’s name medical record number or the physician’s record number.

Increased Data security:

The patient data can be kept a hundred percent safe by using HMS in your hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data is stored on a server or cloud and kept safe by just securing the login information.


Improve Visibility and Transparency:

Hospital Management System (HMS) improves visibility and transparency in the complete management process and all records.

Streamline Accurate Reporting:

It helps streamline accurate reporting with the help of updated and accurate records.

Improved Quality Control:

The Hospital Management System improves the quality control of the products and services of the hospital.

Improved Management Visibility:

It also improves the management visibility of the hospital, all information, and data regarding the patient, doctor, and medicine can be seen by any department easily.

Ease to Access System Facilities:

The Hospital Management System makes it easy to get access to the management system facilities for authorized users and keeps it safe from unauthorized users.

Cost Effective:

HMS not only saves time in the hospital but also is cost-effective in decreasing the number of people working on the system of manual entry of data and paperwork. The implementation of His will decrease the human intervention in the system thereby avoiding human-caused errors.

Every hospital has different needs, analyze what is best for your requirements and install the appropriate HMS system.



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Billing software is one of the essential software used in the healthcare industry. It is also called the medical practitioner's lifeline. Therefore, you must choose the right hospital billing software that offers a fantastic reporting system to manage the cash flow as well as the payment time speed.

The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which is not included in other software.

Uses of Hospital Billing Software in HMS:

Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.

  • There is no loss of bills and data.
  • Secure and safe reporting system.
  • There is a financial dashboard that tracks the practice's health efficiently.

The web-based practice management is used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.

  • Automated Data backup is enabled.
  • You can view your daily schedule from anywhere.

You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features are used for deciding the right information to share.

  • The software offers Enabled visualizations in the form of figures and graphs.
  • You can track revenue, payer performance, and related ones.
  • You can easily customize and display them in the Excel format.
  • The software can deliver a report on a daily or monthly basis as per the requirements.

What are the Types of Billing in HMS?

Various departments use billing in the Hospital Management system to improve the billing facilities in the hospitals. Some of them include

  • Registration and Consulting Billing
  • Pharmacy Billing
  • Laboratory Billing
  • In-Patient Billing

Registration and consulting Billing:

  • Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patients as well as new patients.
  • Hospital billing software generates bills for the certified lab and radiology services.

Pharmacy Billing:

Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, and customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software has the following features.

  • Able to offer an extensive collection of available drugs for clinicians.
  • Able to sort out the alternative drugs for the drugs that are not available.
  • The software aids in interfacing with a database of drugs.
  • Our software pops up the drug allergy alerts easily.
  • The billing software interfaced for dispatch along with the pneumatic tube.

Laboratory Billing Software:

The laboratory billing software helps to disseminate and record the information of the different performed tests. Here are some of the salient features of our laboratory billing software.

  • Test setup and do the services.
  • Excels different tests and diagnostic packages.
  • Offers the resulting process from the sample collection process, recheck process, and fetch from analyzer data.
  • The software does the recheck with the Sample Collections.
  • Our billing software offers the status update of the labs after a clear analysis.
  • The software works as per the NABL standards.
  • The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.

In-patient Billing Software:

The software takes care of the patients who are allocated in the ward bed after registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.

The features of our in-patient billing software include:

  • The software is capable of taking place the conversion from OP to IP.
  • The software takes care of the patients by allocating the beds, offers consultation for intern departments, tracks patients in the hospitals, and deals with bed transfers.
  • The software maintains the patient billing sheets.
  • The software comes with a dashboard for discharge summaries, patient access, billing audits, activities, and much more.

Track Profit and Loss Statements Easily:

The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statements so that you can quickly identify what lags in your Hospital information management.

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HMS covers three aspects of managing the hospital; they are Operational, Financial, and Clinical Aspects. If you look at the Doctor Management System, most of the software covers only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. When evaluating HMS software, hospitals give much importance to operational and financial aspects and less importance to clinical records.



This blog discusses the importance of focusing on clinical records, otherwise known as Electronic Medical Records (EMR) in HMS.


What is EMR?


EMR is called Electronic Medical Records (EMR), which include information regarding the patient's medical history and treatment as discrete medical practices possess them.


When considering individual patients, the EMR will include information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc. 


EMR constitutes different characteristics considering the medical practices, which include their functioning system to all other medical care procedures.


Apart from the benefits of the software platform, the Electronic Medical Record Systems also provides much other prominent information for care.


Coordination procedures connecting reception information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.  


Benefits of EMR for the Medical Practice


Below are some of the advantages of Electronic Medical Records to Medical Practices.


  • Capable of quickly transferring patient information from one department to the other.
  • The digital record environment helps to save much space.
  • Through EMR, you can quickly enhance the number of patients for improved productivity and workflow of the patients daily.
  • Medical practice with reduced errors leads to a vast improvement in patient care and result management.
  • The operational cost is much reduced with EMR, especially for expenses made for overtime labor and transcription services.
  • With EMR, electronic medical records can be customized and are scalable.
  • The capability of providing advanced clinical documentation and e-prescribing. 
  • The efficient and accurate process of billing with their advanced healthcare practices.


What Benefits does EMR provide for the Patients?


  • Improvement in Patient Treatment and other Diagnoses of diseases.

  • Rapid decision-making responses and patient care from different medical professionals assigned to individual patients. No chances for significant errors in a patient health record.


What are the Essential Core Capabilities of the EHR?


The Electronic Medical System indulges seven different core capabilities, namely.

Health Information and Data:

With EHR, you can quickly access essential information about the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc., which provides a clear idea for the custodian or minder to decide on the treatments promptly.


Result Management:

People who take care of the patients are provided with multiple settings regarding patient care. This will undoubtedly improve the effectiveness of the care and safety of the patients reliably through quick access to past and new test results.


Decision Support:

The computerized EMR system makes use of Prompts, reminders, and alerts for various benefits like providing complementary clinical practices with improved compliances, possibilities of regular screenings, and capability of taking other vital methods, natural treatment, and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.


Electronic Connectivity and Communication:

Improved care continuity, enhanced timeliness of the treatment and diagnosis of diseases, reduced events frequency, etc., are some of the critical benefits of the Electronic Medical System for secure, efficient, and accessible communication between patients and providers.


Patient Support:

The various tools provided for the patients, like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc., help to keep their diabetes and other chronic diseases under control.


Reporting:

Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reasons 90% of clinicians choose EHR is their reduced human errors.


As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions. By doing so, they can calculate the patient's body conditions efficiently. E.g., if nurses and physicians have every minute detail regarding their patient's history at their fingertips, there might be no massive chances for critical care and emergency treatment.


The detailed history of the patients will help in finding a new healthcare provider through the patient's current health state and the medical record. They also support exchanging patient information with healthcare facilities if the patients have not requested them.


Integration

Electronic medical record (EMR) is not a standalone system. Instead, it is a complete ecosystem with several integrations, making it a holistic solution for the prevention, diagnosis, treatment, care, and management of medical conditions.


To learn more about the MocDoc Healthcare System.




Why your HMS should include El...

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Hospital Management System has been used for decades. Most of the hospitals in India use HMS, but they face particular challenges in implementing it. Among them, technical and human challenges are the complicated factors while implementing HMS.

How can you face the challenges while implementing HMS?

The HMS system helps to manage every piece of information about the patients, like their personal data, comprehensive medical data, and previous medical histories, along with their diagnoses, treatments, investigations, and other medical decisions. Apart from that, HMS helps improve safety and quality and is one of the most affordable options available in the healthcare industry.

Despite their benefits, the healthcare industry faces many challenges. Implementation of HMS still fails in some hospitals due to barriers.

A few Challenging problems that you face while implementing HMS

Human Challenges

While considering human factors include

  • Awareness of HMS's advantages & importance.
  • In general, Experience and knowledge of using computer applications.
  • Impressions and Beliefs regarding HMS and making use of them efficiently.

The researchers in a study have identified three main human challenges that are a barrier to adopting the HMS in healthcare industries.

  • There is a shortage of professional healthcare faculty with in-depth knowledge of HMS and other similar technologies.
  • Poor acceptance of HMS Software.
  • Lack of health informatics professionals capable of establishing and implementing the techniques.

Another few significant problems for unsuccessful HMS implementation include.

  • Healthcare specialists nature,
  • the lack of time allowed for training and learning on making use of the HMS,
  • the lack of healthcare professional support, motivation, and more.

Many studies illustrate that HMS requires more effort, time, and work. There are high chance of HMS slowing down and causing a decrease in productivity.

Technical Challenges:

Other technical challenges that fail the implementation of HMS in the healthcare industry include:
  • Networks and computers have different maintenance problems.
  • Lack of standards for Data entry and retrieval.
  • Difficulties in training users technically to use HMS.

A few tips to overcome Human Challenges

Proceed below to check out a few things you can follow to overcome the human challenges that make HMS implementation tough.

All Medical education programs should include the significance of Hospital management system, its applications, and its advantages. One can improve the awareness of the advantages and benefits of using the HMS with a focused multi-phase approach on any topic. The system can be used from the starting level of healthcare industry schools, and colleges, then with the undergraduate degree, and through various aspects of postgraduate medical education.

Formal training while taking various levels of medical practice and education can improve the knowledge in using a Hospital management system correctly. Many types of research suggest HMS training and teaching needs to be developed and implemented as a subject or course of the postgraduate and undergraduate medical education programs.

Every health information management should include subjects of HMS short courses for medical education programs and healthcare professionals. These programs should be initiated by the health ministry and its formal channels for every healthcare specialist at any healthcare organization and hospital. Apart from that, developing and enhancing self-taught computer science courses in nursing education, medical schools, and postgraduate training is also essential.

It's a good idea to develop both postgraduate and undergraduate specialized programs in Health Information Management, Health Informatics, and Health Information Technology, which increases the number of health informatics specialists and technicians.

Overcoming the negative impressions of HMS's new and experienced staff can be neglected by developing HMS training programs and in-house hospital orientation programs.

You can make the healthcare professional participate and be involved in various stages of system implementation, development, and deployment to improve the healthcare specialists' support.

You can offer the healthcare professional overtime payment, direct and indirect incentives, rewards, bonuses, and more for the hospital departments and sections that implement HMS successfully in a healthcare organization.

Offering healthcare professionals enough time is convenient and suitable for them to learn and train on HMS.

Another good idea is to conduct different exciting training programs for healthcare professionals so that they know about HMS implementation in depth and gain a better understanding.

Here are a few tips to overcome the Technical Challenges

You need to ensure that the HMS commercial providers and vendors are offering the proper user manuals, documentation, troubleshooting, and guidelines for using HMS to the hospitals properly.

Ensuring the working conditions of computers and networks is critical for the software to work better and have fewer maintenance problems. Technical support and hardware maintenance are also significant.

You are upgrading your old communication networks and computers to new ones for enhanced performance.

Make sure you perform every analysis required in depth before the start of the design phase and the implementation phase.

Implementing newer innovations in both hardware and software is required to overcome data entry difficulties.

While considering the software innovations, the system needs to be designed to support structured data entry instead of unstructured one. In the case of hardware innovations, implementing hand-held devices, touch screens, and tablet PCs helps minimize the gap between the recording and data acquisition process and leads to easier accessibility.

Eliminating health information technology and management staff overload can be done by outsourcing a few electronic processing tasks, namely medical transcription of dictating the voice files.

Make sure about the system interface design, and check whether they are understandable and user-friendly.

Data standards usage is one of the crucial steps for source accuracy, quality, reliability, and validation of system data.

Make sure you increase the computer terminal numbers at the point of care.

The above tips will help you eliminate all challenges while implementing your Hospital information management system. Any queries or other information regarding the topics are welcome in the comments section.

Challenges while implementing ...

 Hospital Management System has been use.....  Read more



The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.


Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.


Few clinicians have the right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also lets you know about the potential medical errors and care gaps before it go viral across the globe.


Integrating them was tedious as well as expensive, but this is the right way to maximize the care provided to the patients around. Here are a few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.


Make the EHR All-Inclusive:


The next step in EHR is to hire individual preferences for separate specialties to get benefits with the physician acceptance. For example, every clinician made use of the document to identify the patient's problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analysis.


When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporates with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.


If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.


Acquire Clinicians Onboard:


Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.


The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.


The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.


Build Trust:


Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.


Keep in mind the other Employees who use EHR system.


Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.


When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.


Offering Ongoing Technical Support 24./7


If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.


In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  


EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.


The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.


Make sure you follow the above things if you are ready to implement Electronic Health records in your hospital.


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Things You Need to Know Before...

The famous Kaiser Permanente installed the nation'.....  Read more