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Hospital management system was introduced with the cause for helping hospitals speed up their processes.


What is Hospital Management System (HMS):

Hospital management system is a computer system that helps manage the information related to health care and aids in the job completion of health care providers effectively. They manage the data related to all departments of healthcare such as,


  • Clinical

  • Financial

  • Laboratory

  • Inpatient

  • Outpatient

  • Operation theater

  • Materials

  • Nursing

  • Pharmaceutical

  • Radiology

  • Pathology etc.




HMS came into the picture of hospital management as early as 1960 and have ever since been evolving and synchronizing with the technologies while modernizing healthcare facilities. In today’s world, the management of healthcare starts from the hands of the patients through their mobile phones and facilitates the needs of the patient.


Why is HMS important for a hospital?


HMS was introduced to solve the complications coming from managing all the paper works of every patient associated with the various departments of hospitalization with confidentiality. HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analyzing the paperwork of the patients. HMS does many works like:


  • Maintain the medical records of the patient  

  • Maintain the contact details of the patient

  • Keep track of the appointment dates

  • Save the insurance information for later reference

  • Tracking the bill payments.


The advantages of HMS can be pinpointed to the following:


  • Time-saving Technology

  • Improved Efficiency by avoiding human errors

  • Reduces scope for Error

  • Data security and correct data retrieval made possible

  • Cost effective and easily manageable

  • Easy access to patient data with correct patient history

  • Improved patient care made possible

  • Easy monitoring of supplies in inventory

  • Reduces the work of documentation

  • Better Audit controls and policy compliance.


Features of Hospital Management System:


Appointment Management


For hospitals having their own site, appointment widgets will be integrated onto the site. Patients visiting the hospital’s website can book online appointments with ease.


Billing Management


Integrated Billing with treatments, Lab and Radiology. Alerts will be sent on Discount Authorisation. Automatic due capture, Option to bill before and after consultation.


Prescription Management


Manage commonly and recently used medicines. Option to show medicines available in the pharmacy. SMS prescriptions to Patients.


Discharge Summary


Template based Discharge Summary. ICD10 integration. Option to prevent discharge summary till IP bill is closed.


Operation Theatre Management


Automatic notification can be sent to customers on test results. Lab notifications like email, SMS of the test reports sent from the Automated Lab notification module.


Pharmacy Management


Comprehensive Pharmacy Management handles stock, Prescription Integration, Ward Request, Stock Management, Stock Moment and intelligent reports.


Lab Management


Comprehensive Lab Management handles complete order management, Custom Reports, Smart Notifications, Credit Settlement, detailed MIS Reports, Analytics and App for Phlebotomist.


Master Information Systems


Lets you access entire MIS data from your palm.


Manage Multiple Locations


Any number of branches can be added and managed using a single account.



Benefits of Hospital Management System:


We have so far clarified on the importance of HMS, it is your responsibility to pick out the right kind of HMS for your needs and purposes. Here we give more information on the benefits of various HMS and the impact it creates on hospital systems.


Easy Patient data retrieval:


HMS makes it possible to access all the data related to a patient via a system by the means of a few simple clicks. Information like patient history, current illness, doctors involved, tests reports taken, billing information and many more can be made visible to the user. These data will help to connect the dots about the patient, like specific diagnosis, related treatment, and medication.


The Electronic Medical Record (EMR)  or Electronic Health Record (EHR):


This electronic-based medical record system can be viewed as a patient’s health chart. It retrieves information based on the patient’s name or medical record number or the physician’s record number.


Increased Data security:


The patient data can be kept a hundred percent safe by using HMS in your hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data is stored on a server or cloud and kept safe by just securing the login information safe.


Improve Visibility and Transparency:


Hospital Management System (HMS) improves the visibility and transparency in the complete management process and in all records.


Streamline Accurate Reporting:


It helps in streamlining the accurate reporting with the help of updated and accurate records.


Improved Quality Control:


Hospital Management System improves the quality control on the products and services of the hospital.


Improved Management Visibility:


It also improves the management visibility of hospital, all information, and data regarding the patient, doctor and medicine could be seen by any department easily.


Ease to Access System Facilities:


Hospital Management System makes it easy to get access to the management system facilities for the authorized users and keep it safe from unauthorized users.


Cost Effective:


HMS not only saves time in the hospital but also is cost-effective in decreasing the number of people working on the system of manual entry of data and paperwork. The implementation of His will decrease the human intervention into the system thereby avoiding human-caused errors.


Every hospital has different needs, analyze what is best for your requirement and install the apt HMS system.


To know more visit Mocdoc - HMS

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Inspiring patients to reach your hospital is not much easy. It is significant to raise your patient base if you think you have to bring justice to all the pennies you have invested for your hospital. Effectively marketing your hospital can help you to bring much profit. You need to make sure whether the marketing you do for your hospital should not be controlled to sales support or brand building. The important thing is that you need to make a positive connection with the terms of your patients.

Hospital Marketing has seen a tremendous change for the past few years, and some medical facilities are making use of the hotel like comforts to pamper and attract potential patients. In this blog, we will deal with the useful tips you can follow for marketing your hospital. 


Create a responsive website: 

The most important thing every patient does while choosing a hospital is that they go entirely through the website unless and until your hospital is located nearby to their location. Significantly, you make a responsive website with useful health information rather than build a website that displays information about your team or hospital. It would be good if you list healthcare information so that patients themselves can take care of their family and themselves during an urgency. 


Make use of SEO: 

9 out of 10 people look for affordable or best hospitals online, know about the hospital, the doctor's availability, and other related information before merely visiting it. If you need to get listed while you search for the best healthcare clinic or practices, you need to make sure to use the power of SEO. The content editor and web developer focus on the effective keywords for your hospital to be listed on the top of the search engine results. You can hire an experienced SEO consultant and make the process more productive, more comfortable, and affordable. 


Ensure your patients say Wow on your healthcare:

Branding is not just what you say about you to your customers. Its something that the patient or people say about you and your healthcare. Improve patient care, and make sure they keep your healthcare and treatment in mind for a long time. Ensure to provide them with attention and care so that they will speak for you and recommend you to their friends and family members too. Word of Mouth is the crucial thing you need to focus on. 


Showcase your positives:

Show up your excellent work through videos, patient stories, testimonials, etc. on LCDs in your hospital waiting areas so that people and patients visiting your website or hospital will come to know about you more. Also, don't forget to post on social media, talk about breakthrough treatments in conferences, public forums, and interviews. 


Use Social Media effectively:

Social Media is one of the essential ways through which you can make everything possible. Social media websites like Twitter, Linkedin, Instagram, Linkedin, Pinterest, can effectively improve the number of patients visiting your hospital as well as those are the best place where you can create brand awareness by choosing the targeted audiences and attract them to visit your clinic. 


Utilize Internal Marketing too:

Every employee in your hospital is spokespersons. Grab your HR head to make use of it, create the experience of the employees great at your clinics, and make them talk positive things about the hospital. 


Shoot Emails:

Emails are efficient and powerful thing while it comes to marketing. Make sure your companies IT team is maintaining the email list of subscribers and share relevant and positive information emails regarding the illness of the patient. It indicates that you have proper care about your patients even after they leave your hospital. Maintaining a good and effective relationship and communication with high vale, helpful, and useful information is key to developing a powerful hospital brand. 


Bottom Line: 

Show your society and patients in general that you have excellent care about their well being and health. Also, show them you do not need them to go to a stage where they don't want to go to the hospital next time.


For More details Visit MocDoc HMS

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Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


For More Information Visit MocDoc HMS

How MocDoc helped Bhaktivedant...

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Hospital Management System is considered to be the current trend and boom to every hospital administrations and management. An HMS is a web-based or computer-based software system which helps to control different complex workflows and processes which are inherent to the normal working of any hospital. 

The HMS acts as the frontiers for various hospital stakeholders to access, capture, report, and manage every single information happening in the functioning of your hospital. Today let’s check how the Hospital Management System enhances your hospital quality.

 

Why is HMS mandatory for your hospitals and how it improves your clinic quality? 

Hospital Management System provides you different advantages like adaptive, innovative, affordability, and more. A quality HMS needs to have provisions for managing and documenting the hospital aspects like doctors, billing, patients, inventory, insurance, pharmacy, support staff, HR, diagnostics, radiology, reports, etc. 

Some of the benefits of the HMS for your clinic includes 

● Quick and easy access to the records and other data of the patient.

● Automation brings efficiency

● Accuracy

● Patient satisfaction

● Speedy services

● Coordination between different departments

● Paperless record system. 


Secure your data: 

The Hospital Management System makes it unfeasible for any personnel who are unauthorized to access the private and sensitive information, particularly in dealing with the records of the patients. It decreases the data theft and similar possibilities and therefore considerably you will be able to secure your data and thus an improvement in the hospital quality.

 

Making treatment and diagnosis simpler: 

The Hospital Management System offers useful dashboards and reports, through which caregivers and doctors can have quick and simple access to the test results and record of the patients. It increases the competency of your hospital legitimately and also helps to improve your hospital quality.

 

Enhance quality ratings of the hospitals: 

If the HMS is implemented in your hospital, then there is no worry about your clinic quality. It enhances your standing with quality circles and insurance companies significantly.

 

Run your hospital effectively: 

The amount of effort and time you will save by implementing the Hospital Management System is surprising. These savings make for the smooth and efficient operation of your clinic.

 

Tracks for better financials: 

Implementing a Hospital Management System in your hospital means there is a more significant benefit for the department of finance. It’s easy to track outflows, receivables, revenues, and debts better when HMS is implemented. The HMS generates a financial report that will have an accurate health picture of your hospital.

 

Eliminate errors: 

There is a chance for many errors to occur if you are maintaining the manual or older method in your hospital. With HMS automation processes, you can easily avoid mistakes, and the workflow will go excellently when compared to the older or manual methods.


Higher patient satisfaction: 

The hospital management system decreases the time taken for procedures and processes at all stages of patient interaction, namely discharge, billing, and registration, thus, it makes your clients and patients happy.

 

Paperless Operation: 

The advent of the hospital management system is that it makes use of the electronic record rather than the physical files, which leads to a happier outcome when it comes to maintaining your hospital quality. It’s expected for the hospitals to become paperless completely with further development in the hospital management system. 

Start your research, reach for a reputable HMS vendor like MocDoc, and make the quality of your hospital rick and user-friendly.

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The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.


Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.


Few clinicians have right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also let you know about the potential medical errors and care gaps before it goes viral across the globe.


Integrating them was tedious as well as expensive, but this is the right way for maximizing the care provided to the patients around. Here are few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.


Make the EHR All-Inclusive:


The next step in EHR is to hire individual preferences for separate specialties to get benefited with the physician acceptance. For example, every clinician made use of the document to identify the patient problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analyzation.


When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporated with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.


If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.


Acquire Clinicians Onboard:


Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.


The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.


The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.


Build Trust:


Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.


Keep in mind the other Employees who use EHR system.


Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.


When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.


Offering Ongoing Technical Support 24./7


If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.


In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  


EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.


The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.


Make sure you follow the above things if you are ready to implement the Electronic Health records in your hospital.


To know more about MocDoc HMS Click Here




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