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People in the past, run programs or applications from the software downloaded on a server or physical computer in their building. At present, cloud computing helps people to access similar programs or applications via the internet. Cloud is everywhere, and this has taken a new avatar in the Hospital Management System too. Let’s check out the importance of cloud solutions in-depth below.  

Importance of Cloud Solution for HMS:  

There is a lot of business that has been moving to the cloud tend to be successful. Similarly, the Hospital Management System has also seen more benefits by making use of the cloud.  

Disaster Recovery:  

Every hospital needs to invest in resilient disaster recovery. It can be easier for larger hospitals, but what about the smaller clinics? You will need a lot of money and experience to invest in disaster recovery. One of the simple solutions is to go with the cloud. It’s now playing an essential role in Hospital Management System, helps in avoiding significant upfront investments, saves time, and roll up experience on third parties.  

Capital-expenditure free:  

There is no need for spending the high cost of hardware when it comes to the cloud. You can choose a subscription-based model depending on your budget and start with them. Cloud adoption at your hospital management system will help to cut down the capital expenditure as well as provides ease of management and setup in a friendlier manner.  

Work from anywhere:  

Let’s imagine your doctor is far away from you, but you need to connect with them and get the right treatment. This can be easier with cloud computing. Just an internet connection is enough for your doctor to communicate with you about your problems. There are a lot of cloud services available that offer different mobile applications, and therefore, you can select your preferred mobile apps to connect.  

It means its more flexible and versatile for your doctor to connect with you wherever he is in no time even though he is busy with other schedules.  

Security:  

When it comes to the hospital, you need to be very careful in taking care of sensitive data like patient records, the treatment provided, money spent, drugs given to the patients, and more. Losing this data means there is a chance for a massive problem to occur in the future.  

Maintaining a manual record means there are chances for the data to lose or other similar problems. The best solution is to adopt the cloud. Yeah, when you store your sensitive clinical records and other data to the cloud, it remains safe and protected. There is no chance for any unauthorized person to access the cloud as you can protect them with an active key, and also there is no way for the data to get lost.  

Flexibility:  

Hospitals are businesses with fluctuating or growing bandwidth needs, and this is where cloud-based services are most suitable and mandatory. They provide a lot of benefits to the hospital management system, and also it holds the best advantage over your competitors.  

Automatic Software Updates:  

There are high chances for your hospital management system servers to get shut down or roll out of sight. If you make use of some other software to control them, it might not be more productive. Making use of cloud in your HMS means they roll our regular security updates as well as other software updates, so you need not worry about maintaining your HMS. You can also focus on developing your business rather than regular software updates.  

Increased collaboration:  

When you make use of the cloud for your HMS, your team can easily access, share, or edit documents from any time and anywhere. File sharing applications and cloud-based workflows can make real-time updates and offer them full flexibility and versatility of their collaborations.  

Document control:  

With cloud computing, you can easily store all files and data centrally so that the patients, doctors, and other staff can have a look over them. Greater visibility indicates increased collaborations, and this results in a healthier bottom line and better work.  

Competitiveness:  

Moving to the cloud in the case of HMS can provide access to the technology of enterprise classes for every person. It also enables the HMS to act more rapidly than your competitors. Cloud business applications for HMS remain agile and lean. 

Do you know any other essential advantages of moving to cloud solutions for HMS?

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Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


For More Information Visit MocDoc HMS

How MocDoc helped Bhaktivedant...

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Hospital Management System is considered to be the current trend and boom to every hospital administrations and management. An HMS is a web-based or computer-based software system which helps to control different complex workflows and processes which are inherent to the normal working of any hospital. 

The HMS acts as the frontiers for various hospital stakeholders to access, capture, report, and manage every single information happening in the functioning of your hospital. Today let’s check how the Hospital Management System enhances your hospital quality.

 

Why is HMS mandatory for your hospitals and how it improves your clinic quality? 

Hospital Management System provides you different advantages like adaptive, innovative, affordability, and more. A quality HMS needs to have provisions for managing and documenting the hospital aspects like doctors, billing, patients, inventory, insurance, pharmacy, support staff, HR, diagnostics, radiology, reports, etc. 

Some of the benefits of the HMS for your clinic includes 

● Quick and easy access to the records and other data of the patient.

● Automation brings efficiency

● Accuracy

● Patient satisfaction

● Speedy services

● Coordination between different departments

● Paperless record system. 


Secure your data: 

The Hospital Management System makes it unfeasible for any personnel who are unauthorized to access the private and sensitive information, particularly in dealing with the records of the patients. It decreases the data theft and similar possibilities and therefore considerably you will be able to secure your data and thus an improvement in the hospital quality.

 

Making treatment and diagnosis simpler: 

The Hospital Management System offers useful dashboards and reports, through which caregivers and doctors can have quick and simple access to the test results and record of the patients. It increases the competency of your hospital legitimately and also helps to improve your hospital quality.

 

Enhance quality ratings of the hospitals: 

If the HMS is implemented in your hospital, then there is no worry about your clinic quality. It enhances your standing with quality circles and insurance companies significantly.

 

Run your hospital effectively: 

The amount of effort and time you will save by implementing the Hospital Management System is surprising. These savings make for the smooth and efficient operation of your clinic.

 

Tracks for better financials: 

Implementing a Hospital Management System in your hospital means there is a more significant benefit for the department of finance. It’s easy to track outflows, receivables, revenues, and debts better when HMS is implemented. The HMS generates a financial report that will have an accurate health picture of your hospital.

 

Eliminate errors: 

There is a chance for many errors to occur if you are maintaining the manual or older method in your hospital. With HMS automation processes, you can easily avoid mistakes, and the workflow will go excellently when compared to the older or manual methods.


Higher patient satisfaction: 

The hospital management system decreases the time taken for procedures and processes at all stages of patient interaction, namely discharge, billing, and registration, thus, it makes your clients and patients happy.

 

Paperless Operation: 

The advent of the hospital management system is that it makes use of the electronic record rather than the physical files, which leads to a happier outcome when it comes to maintaining your hospital quality. It’s expected for the hospitals to become paperless completely with further development in the hospital management system. 

Start your research, reach for a reputable HMS vendor like MocDoc, and make the quality of your hospital rick and user-friendly.

How HMS improves the quality o...

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The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.


Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.


Few clinicians have right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also let you know about the potential medical errors and care gaps before it goes viral across the globe.


Integrating them was tedious as well as expensive, but this is the right way for maximizing the care provided to the patients around. Here are few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.


Make the EHR All-Inclusive:


The next step in EHR is to hire individual preferences for separate specialties to get benefited with the physician acceptance. For example, every clinician made use of the document to identify the patient problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analyzation.


When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporated with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.


If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.


Acquire Clinicians Onboard:


Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.


The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.


The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.


Build Trust:


Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.


Keep in mind the other Employees who use EHR system.


Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.


When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.


Offering Ongoing Technical Support 24./7


If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.


In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  


EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.


The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.


Make sure you follow the above things if you are ready to implement the Electronic Health records in your hospital.


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With advancements in AI, digital assistants are becoming more and more capable. What started as an advanced voice-based search device, has now become capable of helping us manage our daily schedules, book appointments, make reservations, play songs, and it may one day act as a complete assistant to all of us. They were first seen in smartphones, in the form of Siri in iPhones and Google Assistant in android devices and now they’re coming in the form of standalone devices such as Amazon’s Echo, Google Home devices and Apple’s Homepod.

Digital assistants, like in every other aspect of our life, have a huge potential in revolutionizing healthcare by assisting hospitals, doctors and other paramedical staff in record-keeping, managing their appointments, and help in taking better care of the patients in an efficient manner. Artificial intelligence is assisting doctors in making better diagnoses, and advanced robotics technology is making surgeries more precise. Digital assistants may one day be as ubiquitous as a stethoscope in a hospital as they become more automated. Recently some hospitals in USA introduced Alexa skills, with which patients can book appointments and manage prescriptions.

Digital assistants for patients

People are becoming more and more dependant on their digital assistants on their phones. Recent stats show that by 2020, 50% of all searches would be done by voice search and 30% of all searches would be done without screens. This number is bound to increase with the increasing number of smart home speakers and increasing capabilities of digital assistants.

With the integration of digital assistants to hospital management systems, patients would be able to book an appointment with a doctor, just by talking to their digital assistants. Patients would be able to upload their health parameters such as blood sugar, blood pressure levels on a daily basis if their health conditions require it without having to visit the hospital or filling complex forms. This would enable their doctors to provide more accurate and reliable advice for their patients. They can also get the results of their lab tests without having to visit the hospital or lab. With advanced hospital management systems, patients can currently receive their test results in a PDF form, but as digital assistants become more ubiquitous, they would prefer asking their smart devices, instead of looking at their screens.

Digital assistants would also be able to assist in providing first aid with real-time advice from doctors and summon qualified medics in case of an emergency. There are unconfirmed reports of cops being called using amazon Alexa in case of domestic violence, and this shows the potential for digital assistants being helpful in case of a medical emergency.

How doctors can make use of digital assistants

Doctors are required to maintain clear records of their patients’ history. Clear and accurate records help to provide accurate treatment when the patient has any medical issues in the future. Doctors usually have to rely on shorthands, or transcriptions to make accurate records in the short time they have, and there is a chance that they may forget to add minute details when the records are made at a later date. This has been reduced to a large extent by the use of electronic health records, which are often made as easily filled templates, but with the use of digital assistants, doctors can simply dictate the health condition of the patient, and with the use of smart prompts, they can be sure that they didn’t miss any info.

The smart assistants also have the potential to help doctors better manage their appointments and schedules. Doctors can easily get the complete details of their appointments, the timings, and the schedule simply by asking their digital assistant.

Digital assistants for hospital administration

Hospital management systems have made it easy for hospital administrators to get accurate real-time information about the status of their hospitals, and manage it efficiently by making better use of their resources. But this also means they have to check their screens much more often, and this can become tiring on a daily basis.

With the use of a digital assistant, hospital admins can get quick reports of their hospitals, such as daily revenue, the total number of appointments, expenses incurred, and also about the stock of essential pieces of equipment, disposables, and medicines.


Alerts for emergency situations, such as when adequate doctors or paramedics are not available, or when essential supplies are running low, will ensure that the hospitals are making the best use of its resources.

If you would like to implement voice assistants to go with your hospital management systems, contact us 


How voice assistants can make ...

With advancements in AI, digital assistants are be.....  Read more