A hospital management system was introduced with the cause of helping hospitals speed up their processes.

What is Hospital Management System (HMS):

The hospital management system is a computer system that helps manage the information related to healthcare and aids in the job completion of healthcare providers effectively. They manage the data related to all departments of healthcare such as,

  • Clinical Management
  • Financial Management
  • Laboratory Management
  • Inpatient Management
  • Outpatient Management
  • Operation theater Management
  • Materials Management
  • Nursing Management
  • Pharmaceutical Management
  • Radiology Management
  • Pathology lab etc.



HMS came into the picture of hospital management as early as 1960 and has ever since been evolving and synchronizing with the technologies while modernizing healthcare facilities. In today’s world, the management of healthcare starts from the hands of the patients through their mobile phones and facilitates the needs of the patient.

Why is a Hospital Management System (HMS) important for a hospital?

Hospital Management System (HMS) was introduced to solve the complications coming from managing all the paperwork of every patient associated with the various departments of hospitalization with confidentiality. HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analyzing the paperwork of the patients. HMS does many works like:

  • Maintain the medical records of the patient.
  • Maintain the contact details of the patient.
  • Keep track of the appointment dates.
  • Save the insurance information for later reference.
  • Tracking the bill payments.

The advantages of a Hospital Management System (HMS) can be pinpointed to the following:

  • Time-saving Technology
  • Improved Efficiency by avoiding human errors
  • Reduces scope for Error
  • Data security and correct data retrieval made possible
  • Cost-effective and easily manageable
  • Easy access to patient data with correct patient history
  • Improved patient care made possible
  • Easy monitoring of supplies in inventory
  • Reduces the work of documentation
  • Better Audit controls and policy compliance.

Features of Hospital Management System (HMS) Software:


Appointment Management:

For hospitals with their websites, the integration of appointment widgets allows patients to easily schedule appointments online. This feature enhances the user experience by providing a convenient and efficient way for visitors to the hospital's website to book their appointments with ease.

Billing Management:

A billing system is designed to work in conjunction with treatments, lab services, and radiology procedures. It sends alerts for discount authorization and captures dues automatically. With the option to bill both before and after consultations, it provides flexibility for a convenient billing experience.

Prescription Management:

Managing common prescriptions and recent prescriptions has never been easier with our prescription management system. This feature also allows healthcare professionals to display the availability of prescribed medications in the pharmacy. As an added convenience, the system enables the sending of SMS prescriptions directly to patients, ensuring they have quick and easy access to the information they need for their prescribed medications.

Discharge Summary:

To streamline the discharge summary process, we've developed user-friendly templates. It seamlessly integrates with ICD10 for accurate coding and comprehensive documentation. Additionally, there's an option to prevent the discharge summary until the inpatient bill is closed, ensuring a synchronized and efficient workflow in managing patient records.

Operation Theatre Management:

Operation Theatre Management includes an automatic notification feature that informs customers of their test results. The Lab Notification module ensures efficient communication by sending test reports via email or SMS. This automated process enhances the overall experience, providing timely and secure delivery of critical information to the concerned individuals.

Pharmacy Management System:

To handle various aspects of pharmacy operations efficiently, we developed a comprehensive Pharmacy Management System. This includes robust stock management, seamless prescription integration, handling ward requests, monitoring stock movement, and generating intelligent reports. With this system in place, pharmacies can streamline their processes, ensuring accurate stock levels, smooth prescription handling, and access to insightful reports for informed decision-making.

Laboratory Management System:

Laboratory Management System are capable of handling the entire spectrum of laboratory operations. This includes efficient order management, customized report generation, smart notifications for timely updates, credit settlement features, detailed MIS reports, analytics for data-driven insights, and a dedicated app for phlebotomists. This integrated system ensures the smooth and organized functioning of laboratory processes, providing advanced features for enhanced efficiency and accurate management of laboratory-related tasks.

Master Information Systems:

Gain convenient access to the entire Management Information System (MIS) data right from the palm of your hand.

Manage Multiple Locations:

Simplify your operational oversight by effortlessly adding and managing numerous branches, all through the convenience of a single account. This streamlined approach allows for efficient monitoring and control over multiple locations, promoting ease of administration and ensuring a cohesive management experience across your entire network.

Benefits of Hospital Management System (HMS) Software:

We have so far clarified the importance of the Hospital Management System (HMS), it is your responsibility to pick out the right kind of HMS for your needs and purposes. Here we give more information on the benefits of various Hospital Management Systems and the impact they create on hospital systems.

Easy Patient data retrieval:

HMS makes it possible to access all the data related to a patient via a system using a few simple clicks. Information like patient history, current illness, doctors involved, test reports taken, billing information, and many more can be made visible to the user. These data will help to connect the dots about the patient, like specific diagnosis, related treatment, and medication.

The Electronic Medical Record (EMR) or Electronic Health Record (EHR):

This electronic medical record system can be viewed as a patient’s health chart. It retrieves information based on the patient’s name medical record number or the physician’s record number.

Increased Data security:

The patient data can be kept a hundred percent safe by using HMS in your hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data is stored on a server or cloud and kept safe by just securing the login information.


Improve Visibility and Transparency:

Hospital Management System (HMS) improves visibility and transparency in the complete management process and all records.

Streamline Accurate Reporting:

It helps streamline accurate reporting with the help of updated and accurate records.

Improved Quality Control:

The Hospital Management System improves the quality control of the products and services of the hospital.

Improved Management Visibility:

It also improves the management visibility of the hospital, all information, and data regarding the patient, doctor, and medicine can be seen by any department easily.

Ease to Access System Facilities:

The Hospital Management System makes it easy to get access to the management system facilities for authorized users and keeps it safe from unauthorized users.

Cost Effective:

HMS not only saves time in the hospital but also is cost-effective in decreasing the number of people working on the system of manual entry of data and paperwork. The implementation of His will decrease the human intervention in the system thereby avoiding human-caused errors.

Every hospital has different needs, analyze what is best for your requirements and install the appropriate HMS system.



Request for HMS/LIMS free demo

Related Articles




Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of machines and systems to take care of every manual activity. The current technological world makes use of the people to monitor the devices and network, whereas the systems are busy helping the people in controlling various tasks. 

Some of the benefits of Online Hospital Management Software include Reduced Paperwork, simple access to reference records, effectual billing of different services, enhanced hospital administrations, no record duplications, minimized documentation, rapid information across various departments, optimized bed occupancy checks, critical stock information, improve cost control, and more. 

In this blog, let's check out the best five Online Hospital Management Software that every hospital can use. 


1. MocDoc:

MocDoc Hospital Management Software is the best solution which is completely integrated for any type of hospital from small to multi-chain hospitals. The Hospital Management Software for OP includes Doctor Discovery, Check-In, Mobile apps, Prescriptions, Appointments, Billing, and more. 

When considering the IP management role of Hospital Management Software, deals with Visual Bed Management, Discharge Summary, Insurance Management, Ward Request, Integrated IP billing, and more. 

The Pharmacy benefits included in the Hospital Management Software include Stock Management, FSN Analysis, Purchase Management, Sale Bill, MIS, and more. While considering the Lab benefits in HMS, it handles Custom reports, Smart Notifications, Order Management, Email Reports, Invoice generation, and more. 

Apart from this, there are many features included in the MocDoc Hospital Management Software, namely Multi-location support, micro websites, attractive and easy-to-use dashboards, Role-based access, appointment widgets, and more. MocDoc HMS has more than 3100000+ patient records, can manage about 2600000+ reports, and 5500000+ prescriptions. 


2. Insta:

Insta is known for monitoring and controlling the moving pieces of the hospitals without any hindrances. It also helps in improving hospital productivity by managing all your patients, departments, and staff with ease. The software enhances the experience of patients by making use of better systems for decision-making. 

Hospitals prefer Insta Hospital Management Software for effective operations, enhanced patient retention by 30%, for making better decisions, and more. 


3. Attune: 

The main benefits of choosing Attune Hospital Management Software is that they help in increasing revenue, simplified operations, optimizing productivity, etc. The features of Attune HMS include TPA billing, Insurance, Credit tracking, Patient referral, Radiology information system, in-patient management, Central sterile supply department tracking, MIS reports, Doctor Scheduling and appointments, E-Prescriptions, Integrations with PACS, Nursing care and ward management. 

Other features include Creche Management, Patient registration, Doctor consultation, Pharmacy management system, Accident and emergency care, Operation Theater Management, In-patient diet, and kitchen tracking, IP, OP, Surgery and daycare billing, EMR and SOAP Notes, and more. 


4. ITDose Infosystem: 

HMS is one of the complete tools that controls every aspect of management, marketing, and administration of a hospital to enable them and the doctor software to act better. It helps with documentation as needed by internal laws, is used as a convergent platform to integrate across various setups, prevents misuse of information, makes sure about data security, offers integrity and transparency between multiple departments, and makes sure about the smooth functioning of a complicated hospital environment. 

The ITDose Infosystem Hospital Management Software holds important features like allocation of duties and staff management, bed allocation and managing wards, correct billing, and accounting, multiple user accessibilities for effective all-around performance, controls doctor system availability, scheduling, controlling laboratory equipment, inventory management with a timely warning system, appointment management, and lead management, and more. 


5. Suvarna HIS:

The Hospital Management Software from Suvarna is developed for people who need value-based solutions at affordable rates. The HIS software them has been designed after in-depth research and study into different aspects of hospital functionality. The products are developed to support every feature needed by a hospital and are developed with exquisite architecture, which enables a high level of flexibility and scalability for the end-user. 

The features of Hospital Management Software include a Hospital module, In-Patient Services, Laboratory information system, Billing, Inventory, Gastro-Enterology, Operation Theater, Nephrology, Food, and beverages, Out-patient services, Admission transfer and discharge, Blood bank, Online scheduling, Doctors Organizer, Bio-Medical, diabetes module, Nursing, and more. 


Bottom Line:

Every hospital staff member is capable and has the expertise and caliber to perform all things effectively. However, too much of dependence on the manual process will have a significant impact on productivity as well as a result of unavoidable errors. To keep your hospitals productive and competitive, you should start adapting to technologies like Hospital Management Software. 

Hospital Management Sofware not only controls the treatment schedules, patient records, bills, and reports but also enables different departments like employee and administration management. It's your responsibility to choose rightfully. 


For Further Details Visit MocDoc Healthcare CRM.

Top 5 Online Hospital Manageme...

Hospital Management Software is a vital business t.....  Read more


Billing software is one of the essential software used in the healthcare industry. It is also called the medical practitioner's lifeline. Therefore, you must choose the right hospital billing software that offers a fantastic reporting system to manage the cash flow as well as the payment time speed.

The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which is not included in other software.

Uses of Hospital Billing Software in HMS:

Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.

  • There is no loss of bills and data.
  • Secure and safe reporting system.
  • There is a financial dashboard that tracks the practice's health efficiently.

The web-based practice management is used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.

  • Automated Data backup is enabled.
  • You can view your daily schedule from anywhere.

You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features are used for deciding the right information to share.

  • The software offers Enabled visualizations in the form of figures and graphs.
  • You can track revenue, payer performance, and related ones.
  • You can easily customize and display them in the Excel format.
  • The software can deliver a report on a daily or monthly basis as per the requirements.

What are the Types of Billing in HMS?

Various departments use billing in the Hospital Management system to improve the billing facilities in the hospitals. Some of them include

  • Registration and Consulting Billing
  • Pharmacy Billing
  • Laboratory Billing
  • In-Patient Billing

Registration and consulting Billing:

  • Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patients as well as new patients.
  • Hospital billing software generates bills for the certified lab and radiology services.

Pharmacy Billing:

Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, and customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software has the following features.

  • Able to offer an extensive collection of available drugs for clinicians.
  • Able to sort out the alternative drugs for the drugs that are not available.
  • The software aids in interfacing with a database of drugs.
  • Our software pops up the drug allergy alerts easily.
  • The billing software interfaced for dispatch along with the pneumatic tube.

Laboratory Billing Software:

The laboratory billing software helps to disseminate and record the information of the different performed tests. Here are some of the salient features of our laboratory billing software.

  • Test setup and do the services.
  • Excels different tests and diagnostic packages.
  • Offers the resulting process from the sample collection process, recheck process, and fetch from analyzer data.
  • The software does the recheck with the Sample Collections.
  • Our billing software offers the status update of the labs after a clear analysis.
  • The software works as per the NABL standards.
  • The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.

In-patient Billing Software:

The software takes care of the patients who are allocated in the ward bed after registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.

The features of our in-patient billing software include:

  • The software is capable of taking place the conversion from OP to IP.
  • The software takes care of the patients by allocating the beds, offers consultation for intern departments, tracks patients in the hospitals, and deals with bed transfers.
  • The software maintains the patient billing sheets.
  • The software comes with a dashboard for discharge summaries, patient access, billing audits, activities, and much more.

Track Profit and Loss Statements Easily:

The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statements so that you can quickly identify what lags in your Hospital information management.

Things to know about Hospital ...

Billing software is one of the essential software .....  Read more



When compared to other industries, the healthcare sector is improving, with the help of advanced technologies like the Hospital Management System (HMS). The current medical care computerization is being hampered due to a lack of a perfect interface between computers and medical care providers.

The two main issues that are commonly faced during implementation of an HMS are as follows


1. HMS implementation begins but the users start facing issues by the end

This is generally due to the inflexibility of the HMS software, a weak administrative will, and an inexperienced team for implementation.


2. HMS implementation gets completed, but only a single part of the functionality gets implemented

This is due to non-user-friendly software or unplanned and unconfigured executions.


Pre-Implementation Assessment:

All hospital administrators who implement the HMS software in their hospitals will be apprehensive that the process may end in a partial or complete failure and measures should be taken early in order to prevent such an event from happening. The software should be well assessed before being purchased by the hospital.


Software Assessment:

Choosing the right kind of software is one of the crucial and primary steps for getting the best results.

Earlier, all HMS Software had a single development cycle starting with a single hospital being computerized by a local developer for a single hospital. However, this type of HMS development is outdated. In such cases, there is a risk of the vendor providing software that was customized for a different hospital. Implementing them may cause various issues, and it may cost more in the long run. It's better to purchase the software from a firm, that specializes in hospital management software than getting any software company to design software for your hospital.


It's better to choose software that is easy to upgrade, scalable, and not hardware intensive. Cloud-based online software is better than offline software in these aspects. The providers could also easily fix any errors or bugs in the case of online software.


Another aspect to be considered is to check if the customization of the software is done primarily through programming code or by using master tables during implementation. Hospitals may require some form of alteration to the purchased software, so as to better suit their needs, and in the case of master tables, such changes may easily be made by the hospital itself. In the case of online software, this may not matter much, as maintenance and support are provided by the software provider.


Vendor Assessment:

Only a few vendors of international or national repute can be trusted easily. A drawback with a large vendor is that they don’t always accommodate the requirements of small hospitals. In the case of small vendors, the hospital administrators may have to do thorough research to see if they are trustworthy.


An important aspect to be known is whether the current implementation team will be available during the entire implementation cycle. Checking the attrition rate of the software company, and discussions with other hospital administrators may give you an idea about this.


Visits to Hospitals with Hospital Management Systems:

A well-planned visit to hospitals where the software has been implemented will give you insights on the performance of the software, the support provided by the vendor, and if the vendor has achieved all the goals that were initially planned. To get a good picture, it's better to visit hospitals like your own, in terms of capacity, number of specialties, and number of departments, as well as hospitals that have implemented the software that you are considering. This will give you an idea, not only about the trustworthiness of the vendor but also about how well the software will be suited to your hospital.


Discussions with hospital administrators who have previously implemented the software in their hospitals will also give you good insights on the possible difficulties you may face during the implementation process, and on how to overcome them.


Getting your Hospital ready:

Problems may arise in HMS implementation, due to issues within the hospital. The lack of a systematic and uniform workflow within all the departments in the hospital may make the implementation process difficult. Information regarding the various equipment used, tests performed, schedules of doctors in different departments, etc must be readily available so that it can easily be imported into the system.


An important aspect is the cooperation of the various end-users, that is, the hospital employees. They have to provide enough awareness of the usefulness and importance of implementing the HMS software. The implementation may put additional stress on the employees until they get used to the system, and this may hamper the efforts of the hospital administration.


HMS implementation begins with a pre-implementation phase, in which software is chosen and the hospital prepares for the change, followed by the implementation phase and the post-implementation phase, in which the final kinks are ironed out. The whole process could be made smooth with a thorough pre-implementation phase.


Choosing software that is well suited to your hospital, having clearly defined workflows, and complete information about the working of the hospital will help you to easily implement the HMS in your hospital. Having a good team, and ensuring the cooperation of the hospital employees would help the hospital achieve its goals with the HMS.

How to Implement HMS Successfu...

When compared to other industries, the healthcare .....  Read more


Inspiring patients to reach your hospital is not easy. It is significant to raise your patient base if you think you have to bring justice to all the pennies you have invested in your hospital. Effectively marketing your hospital can help you to bring much profit. You need to make sure that the marketing you do for your hospital should not be controlled by sales support or brand building. The important thing is that you need to make a positive connection with the terms of your patients.

Hospital Marketing has seen a tremendous change over the past few years, and some medical facilities are making use of hotel-like comforts to pamper and attract potential patients. In this blog, we will deal with the useful tips you can follow for marketing your hospital. 


Create a responsive website: 

The most important thing every patient does while choosing a hospital is that they go entirely through the website unless and until your hospital is located nearby to their location. Significantly, you make a responsive website with useful health information rather than build a website that displays information about your team or hospital. It would be good if you listed healthcare information so that patients themselves can take care of their families and themselves during an urgency. 


Make use of SEO: 

9 out of 10 people look for affordable or best hospitals online and know about the hospital, the doctor's availability, and other related information before merely visiting it. If you need to get listed while you search for the best healthcare clinic or practices, you need to make sure to use the power of SEO. The content editor and web developer focus on the effective keywords for your hospital to be listed at the top of the search engine results. You can hire an experienced SEO consultant and make the process more productive, more comfortable, and affordable. 


Ensure your patients say Wow on your healthcare:

Branding is not just what you say about yourself to your customers. It's something that the patient or people say about you and your healthcare. Improve patient care, and make sure they keep your healthcare and treatment in mind for a long time. Ensure to provide them with attention and care so that they will speak for you and recommend you to their friends and family members too. Word of Mouth is the crucial thing you need to focus on. 


Showcase your positives:

Show up your excellent work through videos, patient stories, testimonials, etc. on LCDs in your hospital waiting for areas so that people and patients visiting your website or hospital will come to know about you. Also, don't forget to post on social media, and talk about breakthrough treatments in conferences, public forums, and interviews. 


Use Social Media effectively:

Social Media is one of the essential ways through which you can make everything possible. Social media websites like Twitter, Linkedin, Instagram, Linkedin, and Pinterest, can effectively improve the number of patients visiting your hospital as well as those is the best place where you can create brand awareness by choosing the targeted audiences and attracting them to visit your clinic. 


Utilize Internal Marketing too:

Every employee in your hospital is the spokesperson. Grab your HR head to make use of it, create the experience of the employees at your clinics, and make them say positive things about the hospital. 


Shoot Emails:

Emails are an efficient and powerful thing when it comes to marketing. Make sure your company's IT team maintains the email list of subscribers and shares relevant and positive information emails regarding the illness of the patient. It indicates that you have proper care for your patients even after they leave your hospital. Maintaining a good and effective relationship and communication with high-value, helpful, and useful information is key to developing a powerful hospital brand. 


Bottom Line: 

Show your society and patients in general that you have excellent care about their well-being and health. Also, show them you do not need them to go to a stage where they don't want to go to the hospital next time.


For More details Visit MocDoc Hospital Information System.

Seven effective tips for marke...

Inspiring patients to reach your hospital is not e.....  Read more