Hospital Information System is being used for decades. Most of the hospitals in India make use of HIS but they face certain challenges in implementing it. Among them, technical and human challenges are considered to be the complicated factors while implementing HIS.
How can you face the challenges while implementing HIS?
The HIS system helps to manage every information about the patients like their personal data, comprehensive medical data, previous medical histories along with their diagnoses, treatments, investigations and other medical decisions. Apart from that, HIS help in improving the safety, quality as well as one of the most affordable options available in the healthcare industry.
Despite their benefits, the healthcare industry faces many challenges. Implementation of HIS still fails in some hospitals due to the barriers.
Few Challenging problems that you face while implementing HIS
While considering the human factors, they include
Awareness of HIS advantages & importance.
In general, Experience, and knowledge of using computer applications.
Impressions and Beliefs regarding HIS and making use of them efficiently.
The researchers in a study have identified three main human challenges that are being a barrier in adopting the HIS in healthcare industries namely.
Shortage of professional healthcare faculty who have in-depth knowledge of HIS and other similar technologies.
Poor acceptance of HIS Software.
Shortage of health informatics professionals who are well capable of establishing and implementing the techniques.
Another few significant problems for unsuccessful HIS implementation includes.
Healthcare specialists nature,
the lack of time allowed training and learning on making use of the HIS,
the lack of healthcare professional support, motivation, and more.
Many studies illustrate that HIS needs more effort, time, adds more works. There are high chances of HIS to get slow down and cause a decrease in productivity.
Other few technical challenges that fail the implementation of HIS in the healthcare industry includes Networks and computer have different maintenance problems, lack of no standards for Data entry and data retrieval, difficulties in training users technically to use HIS.
Few tips to overcome Human Challenges
Proceed below to check out few things you can follow to overcome the human challenges that make HIS implementation tough.
One can improve the awareness of advantages and benefits of making use of the HIS by a focused multi-phase approach on any topic. The approach can be made use from the starting level of healthcare industry schools, colleges, then with the undergraduate degree and through various aspects of postgraduate medical education. All Medical education programs should include the significance of HIS, their applications and advantages.
Formal training while taking a various level of medical practice and education is capable of improving the knowledge in using a Hospital Information System correctly. Many types of research suggest HIS training and teaching needs to be developed and also implemented as a subject or course of the postgraduate and undergraduate medical education programs.
Every health information management should include subjects of HIS short courses for medical education programs and healthcare professionals. These programs should be initiated by the health ministry and its formal channels for every healthcare specialists at any healthcare organizations and hospitals. Apart from that, developing and enhancing self-taught computer science courses in nursing education, medical schools, and postgraduate training is also essential.
It's a good idea to develop both postgraduate and undergraduate specialized programs in Health Information Management, Health Informatics, Health Information Technology, which increases the number of health informatics specialists and technicians.
Overcoming the negative impressions on HIS new and experienced staffs can be neglected through the development of HIS training programs and in-house hospital orientation programs.
You can make the healthcare professional participate and involve in various stages of system implementation, development, and deployment to improve the healthcare specialists support.
You can offer the healthcare professional with overtime payment, direct and indirect incentives, rewards, bonus and more for the hospital departments and sections that implement HIS successfully in a healthcare organization.
Offering healthcare professionals with enough time convenient and suitable for them to learn and get trained on HIS.
Another good idea is to conduct different interesting training programs for healthcare professionals so that they get to know about HIS implementation in depth and gain a better understanding.
Few tips to overcome the Technical Challenges
You need to make sure whether the HIS commercial providers and vendors are offering right user manuals, documentation, troubleshooting and guidelines of using HIS to the hospitals in a proper way.
Ensuring the working conditions of computers and networks is more important for the software to work better and have fewer maintenance problems. Technical support and hardware maintenance is also significant.
Upgrading your old communication networks and computers to a new one for the enhanced performance.
Make sure you perform every analysis required in depth before the start of the design phase and the implementation phase.
Implementing newer innovations in both hardware and software is required to overcome data entry difficulties.
While considering the software innovations, the system needs to be designed to support the structured data entry instead of the unstructured one. In the case of hardware innovations, implements hand-held devices, touch screens, tablets pcs helps in minimizing the gap between recording and data acquisition process and this leads to easier accessibility.
Elimination of health information technology and management staff overload can be through outsourcing few electronic processing tasks namely medical transcription of dictating the voice files.
Make sure about the system interface design, check whether they are understandable and user-friendly.
Data standards usage is one of the crucial steps for source accuracy, quality, reliability as well as to validate system data.
Make sure you increase the computer terminals numbers at the point of care.
Hope the above tips will help you to get rid of all challenges while implementing your Hospital Information System. Any queries or other information regarding the topics are welcome in the comments section.