Introduction

In the city of Mumbai, Bhaktivedanta Hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for its Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry, and much more with a gross of more than 1500 happy patients leaving each day.

Overview:

The main reason why Bhaktivedanta approached MocDoc Healthcare Solution was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta Hospital was using offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times led to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta Hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta Hospital had plenty of departments operating it so the departments in the hospital were in need of proper communication between them and also the information needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patient flows inside the hospital, and also helped the doctors to follow up on the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIPs & Emergency Patients

Managing VIPs around the city seemed difficult for Bhaktivedanta Hospital. This led to a situation where the hospital and the patients found a hard time Communicating. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access to VIP appointments at the hospital, where the staff will be responsible for booking appointments for vips and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta Hospital was facing difficulties with its queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments online was not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and Bhaktivedanta found it easy to manage patients' transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

Appointments are made easier by patients from anywhere
Human-Error is completely removed
Payments were made much easier and more secure by patients
Problems with the administration were completely restored by MocDoc
MIS Reports for OP Management and hospital Management were implemented to track doctors and patients.
Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta Hospital has improved its appointment and scheduling operations. We also helped them resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.

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Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of machines and systems to take care of every manual activity. The current technological world makes use of the people to monitor the devices and network, whereas the systems are busy helping the people in controlling various tasks.

Some of the benefits of Online Hospital Management Software include Reduced Paperwork, simple access to reference records, effectual billing of different services, enhanced hospital administrations, no record duplications, minimized documentation, rapid information across various departments, optimized bed occupancy checks, critical stock information, improve cost control, and more.

In this blog, let's check out the best five Online Hospital Management Software that every hospital can use.

1. MocDoc:

MocDoc Hospital Management Software is the best solution which is completely integrated for any type of hospital from small to multi-chain hospitals. The Hospital Management Software for OP includes Doctor Discovery, Check-In, Mobile apps, Prescriptions, Appointments, Billing, and more.

When considering the IP management role of Hospital Management Software, deals with Visual Bed Management, Discharge Summary, Insurance Management, Ward Request, Integrated IP billing, and more.

The Pharmacy benefits included in the Hospital Management Software include Stock Management, FSN Analysis, Purchase Management, Sale Bill, MIS, and more. While considering the Lab benefits in HMS, it handles Custom reports, Smart Notifications, Order Management, Email Reports, Invoice generation, and more.

Apart from this, there are many features included in the MocDoc Hospital Management Software, namely Multi-location support, micro websites, attractive and easy-to-use dashboards, Role-based access, appointment widgets, and more. MocDoc HMS has more than 3100000+ patient records, can manage about 2600000+ reports, and 5500000+ prescriptions.

2. Insta:

Insta is known for monitoring and controlling the moving pieces of the hospitals without any hindrances. It also helps in improving hospital productivity by managing all your patients, departments, and staff with ease. The software enhances the experience of patients by making use of better systems for decision-making.

Hospitals prefer Insta Hospital Management Software for effective operations, enhanced patient retention by 30%, for making better decisions, and more.

3. Attune:

The main benefits of choosing Attune Hospital Management Software is that they help in increasing revenue, simplified operations, optimizing productivity, etc. The features of Attune HMS include TPA billing, Insurance, Credit tracking, Patient referral, Radiology information system, in-patient management, Central sterile supply department tracking, MIS reports, Doctor Scheduling and appointments, E-Prescriptions, Integrations with PACS, Nursing care and ward management.

Other features include Creche Management, Patient registration, Doctor consultation, Pharmacy management system, Accident and emergency care, Operation Theater Management, In-patient diet, and kitchen tracking, IP, OP, Surgery and daycare billing, EMR and SOAP Notes, and more.

4. ITDose Infosystem:

HMS is one of the complete tools that controls every aspect of management, marketing, and administration of a hospital to enable them and the doctor software to act better. It helps with documentation as needed by internal laws, is used as a convergent platform to integrate across various setups, prevents misuse of information, makes sure about data security, offers integrity and transparency between multiple departments, and makes sure about the smooth functioning of a complicated hospital environment.

The ITDose Infosystem Hospital Management Software holds important features like allocation of duties and staff management, bed allocation and managing wards, correct billing, and accounting, multiple user accessibilities for effective all-around performance, controls doctor system availability, scheduling, controlling laboratory equipment, inventory management with a timely warning system, appointment management, and lead management, and more.

5. Suvarna HIS:

The Hospital Management Software from Suvarna is developed for people who need value-based solutions at affordable rates. The HIS software them has been designed after in-depth research and study into different aspects of hospital functionality. The products are developed to support every feature needed by a hospital and are developed with exquisite architecture, which enables a high level of flexibility and scalability for the end-user.

The features of Hospital Management Software include a Hospital module, In-Patient Services, Laboratory information system, Billing, Inventory, Gastro-Enterology, Operation Theater, Nephrology, Food, and beverages, Out-patient services, Admission transfer and discharge, Blood bank, Online scheduling, Doctors Organizer, Bio-Medical, diabetes module, Nursing, and more.

Bottom Line:

Every hospital staff member is capable and has the expertise and caliber to perform all things effectively. However, too much of dependence on the manual process will have a significant impact on productivity as well as a result of unavoidable errors. To keep your hospitals productive and competitive, you should start adapting to technologies like Hospital Management Software.

Hospital Management Sofware not only controls the treatment schedules, patient records, bills, and reports but also enables different departments like employee and administration management. It's your responsibility to choose rightfully.

For Further Details Visit MocDoc Healthcare CRM.

Top 5 Online Hospital Manageme...

Hospital Management Software is a vital business t.....

A hospital management system was introduced with the cause of helping hospitals speed up their processes.

What is Hospital Management System (HMS):

The hospital management system is a computer system that helps manage the information related to healthcare and aids in the job completion of healthcare providers effectively. They manage the data related to all departments of healthcare such as,

Clinical Management
Financial Management
Laboratory Management
Inpatient Management
Outpatient Management
Operation theater Management
Materials Management
Nursing Management
Pharmaceutical Management
Radiology Management
Pathology lab etc.

HMS came into the picture of hospital management as early as 1960 and has ever since been evolving and synchronizing with the technologies while modernizing healthcare facilities. In today’s world, the management of healthcare starts from the hands of the patients through their mobile phones and facilitates the needs of the patient.

Why is a Hospital Management System (HMS) important for a hospital?

Hospital Management System (HMS) was introduced to solve the complications coming from managing all the paperwork of every patient associated with the various departments of hospitalization with confidentiality. HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analyzing the paperwork of the patients. HMS does many works like:

Maintain the medical records of the patient.
Maintain the contact details of the patient.
Keep track of the appointment dates.
Save the insurance information for later reference.
Tracking the bill payments.

The advantages of a Hospital Management System (HMS) can be pinpointed to the following:

Time-saving Technology
Improved Efficiency by avoiding human errors
Reduces scope for Error
Data security and correct data retrieval made possible
Cost-effective and easily manageable
Easy access to patient data with correct patient history
Improved patient care made possible
Easy monitoring of supplies in inventory
Reduces the work of documentation
Better Audit controls and policy compliance.

Features of Hospital Management System (HMS) Software:

Appointment Management:

For hospitals with their websites, the integration of appointment widgets allows patients to easily schedule appointments online. This feature enhances the user experience by providing a convenient and efficient way for visitors to the hospital's website to book their appointments with ease.

Billing Management:

A billing system is designed to work in conjunction with treatments, lab services, and radiology procedures. It sends alerts for discount authorization and captures dues automatically. With the option to bill both before and after consultations, it provides flexibility for a convenient billing experience.

Prescription Management:

Managing common prescriptions and recent prescriptions has never been easier with our prescription management system. This feature also allows healthcare professionals to display the availability of prescribed medications in the pharmacy. As an added convenience, the system enables the sending of SMS prescriptions directly to patients, ensuring they have quick and easy access to the information they need for their prescribed medications.

Discharge Summary:

To streamline the discharge summary process, we've developed user-friendly templates. It seamlessly integrates with ICD10 for accurate coding and comprehensive documentation. Additionally, there's an option to prevent the discharge summary until the inpatient bill is closed, ensuring a synchronized and efficient workflow in managing patient records.

Operation Theatre Management:

Operation Theatre Management includes an automatic notification feature that informs customers of their test results. The Lab Notification module ensures efficient communication by sending test reports via email or SMS. This automated process enhances the overall experience, providing timely and secure delivery of critical information to the concerned individuals.

Pharmacy Management System:

To handle various aspects of pharmacy operations efficiently, we developed a comprehensive Pharmacy Management System. This includes robust stock management, seamless prescription integration, handling ward requests, monitoring stock movement, and generating intelligent reports. With this system in place, pharmacies can streamline their processes, ensuring accurate stock levels, smooth prescription handling, and access to insightful reports for informed decision-making.

Laboratory Management System:

Laboratory Management System are capable of handling the entire spectrum of laboratory operations. This includes efficient order management, customized report generation, smart notifications for timely updates, credit settlement features, detailed MIS reports, analytics for data-driven insights, and a dedicated app for phlebotomists. This integrated system ensures the smooth and organized functioning of laboratory processes, providing advanced features for enhanced efficiency and accurate management of laboratory-related tasks.

Master Information Systems:

Gain convenient access to the entire Management Information System (MIS) data right from the palm of your hand.

Manage Multiple Locations:

Simplify your operational oversight by effortlessly adding and managing numerous branches, all through the convenience of a single account. This streamlined approach allows for efficient monitoring and control over multiple locations, promoting ease of administration and ensuring a cohesive management experience across your entire network.

Benefits of Hospital Management System (HMS) Software:

We have so far clarified the importance of the Hospital Management System (HMS), it is your responsibility to pick out the right kind of HMS for your needs and purposes. Here we give more information on the benefits of various Hospital Management Systems and the impact they create on hospital systems.

Easy Patient data retrieval:

HMS makes it possible to access all the data related to a patient via a system using a few simple clicks. Information like patient history, current illness, doctors involved, test reports taken, billing information, and many more can be made visible to the user. These data will help to connect the dots about the patient, like specific diagnosis, related treatment, and medication.

The Electronic Medical Record (EMR) or Electronic Health Record (EHR):

This electronic medical record system can be viewed as a patient’s health chart. It retrieves information based on the patient’s name medical record number or the physician’s record number.

Increased Data security:

The patient data can be kept a hundred percent safe by using HMS in your hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data is stored on a server or cloud and kept safe by just securing the login information.

Improve Visibility and Transparency:

Hospital Management System (HMS) improves visibility and transparency in the complete management process and all records.

Streamline Accurate Reporting:

It helps streamline accurate reporting with the help of updated and accurate records.

Improved Quality Control:

The Hospital Management System improves the quality control of the products and services of the hospital.

Improved Management Visibility:

It also improves the management visibility of the hospital, all information, and data regarding the patient, doctor, and medicine can be seen by any department easily.

Ease to Access System Facilities:

The Hospital Management System makes it easy to get access to the management system facilities for authorized users and keeps it safe from unauthorized users.

Cost Effective:

HMS not only saves time in the hospital but also is cost-effective in decreasing the number of people working on the system of manual entry of data and paperwork. The implementation of His will decrease the human intervention in the system thereby avoiding human-caused errors.

Every hospital has different needs, analyze what is best for your requirements and install the appropriate HMS system.

A detailed view of Hospital Ma...

A hospital management system was introduced .....

HMS covers three aspects of managing the hospital; they are Operational, Financial, and Clinical Aspects. If you look at the Doctor Management System, most of the software covers only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. When evaluating HMS software, hospitals give much importance to operational and financial aspects and less importance to clinical records.

This blog discusses the importance of focusing on clinical records, otherwise known as Electronic Medical Records (EMR) in HMS.

What is EMR?

EMR is called Electronic Medical Records (EMR), which include information regarding the patient's medical history and treatment as discrete medical practices possess them.

When considering individual patients, the EMR will include information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc.

EMR constitutes different characteristics considering the medical practices, which include their functioning system to all other medical care procedures.

Apart from the benefits of the software platform, the Electronic Medical Record Systems also provides much other prominent information for care.

Coordination procedures connecting reception information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.

Benefits of EMR for the Medical Practice

Below are some of the advantages of Electronic Medical Records to Medical Practices.

Capable of quickly transferring patient information from one department to the other.
The digital record environment helps to save much space.
Through EMR, you can quickly enhance the number of patients for improved productivity and workflow of the patients daily.
Medical practice with reduced errors leads to a vast improvement in patient care and result management.
The operational cost is much reduced with EMR, especially for expenses made for overtime labor and transcription services.
With EMR, electronic medical records can be customized and are scalable.
The capability of providing advanced clinical documentation and e-prescribing.
The efficient and accurate process of billing with their advanced healthcare practices.

What Benefits does EMR provide for the Patients?

Improvement in Patient Treatment and other Diagnoses of diseases.

Rapid decision-making responses and patient care from different medical professionals assigned to individual patients. No chances for significant errors in a patient health record.

What are the Essential Core Capabilities of the EHR?

The Electronic Medical System indulges seven different core capabilities, namely.

Health Information and Data:

With EHR, you can quickly access essential information about the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc., which provides a clear idea for the custodian or minder to decide on the treatments promptly.

Result Management:

People who take care of the patients are provided with multiple settings regarding patient care. This will undoubtedly improve the effectiveness of the care and safety of the patients reliably through quick access to past and new test results.

Decision Support:

The computerized EMR system makes use of Prompts, reminders, and alerts for various benefits like providing complementary clinical practices with improved compliances, possibilities of regular screenings, and capability of taking other vital methods, natural treatment, and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.

Electronic Connectivity and Communication:

Improved care continuity, enhanced timeliness of the treatment and diagnosis of diseases, reduced events frequency, etc., are some of the critical benefits of the Electronic Medical System for secure, efficient, and accessible communication between patients and providers.

Patient Support:

The various tools provided for the patients, like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc., help to keep their diabetes and other chronic diseases under control.

Reporting:

Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reasons 90% of clinicians choose EHR is their reduced human errors.

As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions. By doing so, they can calculate the patient's body conditions efficiently. E.g., if nurses and physicians have every minute detail regarding their patient's history at their fingertips, there might be no massive chances for critical care and emergency treatment.

The detailed history of the patients will help in finding a new healthcare provider through the patient's current health state and the medical record. They also support exchanging patient information with healthcare facilities if the patients have not requested them.

Integration

Electronic medical record (EMR) is not a standalone system. Instead, it is a complete ecosystem with several integrations, making it a holistic solution for the prevention, diagnosis, treatment, care, and management of medical conditions.

To learn more about the MocDoc Healthcare System.

Why your HMS should include El...

HMS covers three aspects of managing the hospital;.....

Hospitals are rarely a single department entity. They usually span multiple specialties focusing on different treatment areas, such as pediatrics, neurosciences, gynecology, etc.

There are also various departments taking care of the day-to-day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, ranging in complexity from brain surgeries to fixing overhead lamps.

A single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you manage the enormous complexities of efficiently managing the hospital sustainably.

Even though hospitals span several different areas, in the beginning, it usually involves only a few departments and just the primary number of people required to manage them all.

In such a case, a simple management system with the capacity to deal with relatively less data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the massive flow of data.

A hospital management system could make this process much faster and easier.

As the number of departments and employees grows, the management system would also extend to accommodate the conditions created by the growth, thus aiding the development of the hospital instead of being a hindrance.

Scale up - The role of a cloud-based system

A cloud-based online system has many advantages compared to an offline system regarding scaling up. Instead of making changes in all systems in a hospital network, the differences would have to be made only by the software providers. They could easily be updated to add more departments and employees without reinstalling the updated version in all the systems in a hospital. And since the software and its interface remain the same, there is no need to allocate extra resources to train the users.

A cloud-based system would also be much more efficient in the case of hospitals in multiple locations. The data generated from all the hospitals run by the same organization could be integrated and analyzed to improve overall performance. As new sites come up, the software is updated, and the existing management network can seamlessly integrate without additional training.

This option would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and improving efficiency for the whole network.

Resource management and reduction of wastage :

A sound hospital management system would also help prevent unwanted waste of resources. Efficient management of the various equipment and disposables inventory would cut short the resources otherwise wasted. In scaling up, there is usually an increased wastage of resources due to purchasing excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This option could provide a smooth scale-up from a small hospital to an extensive network without excessive spending.

Scaling up - Understanding the data generated :

A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. Every bit of data has to be analyzed and compiled in a manner that is easy to understand to make correct decisions at every corner. A scale-up could be a headache for a hospital with a large amount of data generated without an adequate system to manage the data.

An efficient hospital management system would make this entire process a cakewalk by managing the data generated in real time smoothly and quickly. In a sound hospital management system, all the data from the various departments regarding all the matters from procurement of materials, human resources, and energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner.

This leads to a quicker and easier decision-making process and, therefore, a more accessible, smoother, and efficient scale-up.

Management of the extra human resources required for scale-up :

The efficient running of a hospital requires that all the stakeholders play their roles, and to enable this; they should be able to manage their work quickly and intuitively. A sound hospital management system allows smooth work delegation and easy access to the information required for the task.

For example, it should allow a doctor to enter information regarding a patient and their treatment regime and enable the pharmacist to track the inventory quickly. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them with this, would enable the hospital to grow.

In short, a sound hospital management system would make it easier to scale up the hospital network by efficiently managing the resources, avoiding waste, creating an efficient workforce, and better data management. Such a system could provide hassle-free patient care, making everyone’s work much more manageable.

Scalable Hospital Management S...

Hospitals are rarely a single department ent.....

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How MocDoc helped Bhaktivedanta Hospital - Managing their Hospital at ease

Published By Keerthivasan

Category HMS

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