When you decide to implement a hospital management system in your hospital, the next step is to decide which system you want to use. Even though researching on the internet and going through the product catalogs of many software providers may tell you what to look for and what features are offered by different companies, it may not give you a complete picture. This is where an HMS product demonstration will be useful. Most companies provide free hospital management systems demos to prospective clients. A free demonstration of the software is an excellent way of knowing what exactly you will be getting when you finally purchase the software. It is like taking a test drive before you buy a car, and like a test drive, you need to know how to best know the software during the demo.


Understand your hospital

For getting a good hospital management software demo, the first step is to get a complete understanding of your hospital. Since you have already decided to get an HMS, you must have done most of your homework. But you need to know what features you will need when you implement the HMS. For HMS to achieve its full potential, the system should meet the requirements of all the users from the hospital administrator, to the lab technicians. To ensure this, discussions will have to be held with the users to get their input. The benefits of these discussions are two-fold. The requirements of different departments will be different and you will be able to know what everyone wants. The other benefit is that the employees of the hospital may have previous experience in using different kinds of HMS, and you will get a lot of insights into the advantages and drawbacks of different systems. And this information will come in handy while getting the demonstration.

Having a thorough understanding of the workflow is also very important. Usually, different department heads will have their ways of managing their departments. This is important both while getting a hospital software demo, as well as when you are implementing the system. Most HMS systems are customized around the workflow in a hospital, and company representatives will need to get a fair idea to provide you with a good solution. So it’s better to have all the answers ready when you’re getting the HMS demo. This will also help you when you implement an HMS system in your hospital


Online demo

Software providers sometimes provide demos on their websites, and this is a way for you to know the software before a face-to-face demo. You can use these online demos to learn the general features of the HMS system. Once you have gone through this demo, you will know what questions you have to ask the company representative. Online demos are free and the least time-consuming way to evaluate software, even though they may not be complete.


Questions you should ask

Once you have talked to other hospitals that have implemented  HMS or if you’re already using an HMS, you are probably aware of the general features all the HMS systems have. So before the demo, you need to keep in mind the problems at your hospital you’re trying to solve, and the features you’ll need to use this. The problems could be the ones faced by doctors or patients, such as difficulty in scheduling appointments, or they could be business problems, such as low returns or pilferage from the pharmacy.

A hospital management system demo usually takes around 45 minutes and starts with an introduction to the software company. After this, the company representative may ask you about the problems you are facing. Most companies are willing to customize their software for your needs, and you have to make the best use of this. Once you have explained the difficulties your hospital is facing, the representatives will probably explain some of the features they have that can solve these issues. During the demo, if you’re already aware of the general features, it is better to focus on these key features to make a good decision.  

There are no set rules on how a demo is conducted, so ask all the questions you have regarding the software. The point of getting a demo is not to make a decision then and there, but to understand all the features of the software. It’s also vital that all the stakeholders understand the software before making a decision, so have representatives from all the departments for the demo. Before deciding on a system, get demos from multiple companies, compare the software, and then decide. 


To learn more about HMS systems and get a demo, visit Mocdoc Hospital Information Management System




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Hospital Management System is used to take the data from the patients and then store it for later use. The main goal of the Hospital Management System is to accurately treat as well as decrease overtime pay. 

There are various features included in the HMS. Some of the system functions include Registration, Patient checks, Report generation, and more. In this blog, let's check out the functional and non-functional requirements of the Hospital Management System in depth.


Functional Requirements: 

There are a lot of software requirements specifications included in the functional requirements of the Hospital Management System, which contains various processes, namely Registration, Check, Report Generation, and Database.

 

Registration Process of SRS (Software Requirements Specification) 

● Adding Patients: The Hospital Management enables the staff at the front desk to include new patients in the system.

● Assigning an ID to the patients: The HMS enables the staff at the front desk to provide a unique ID for each patient and then add them to the record sheet of the patient. The patients can utilize the ID throughout their hospital stay. 


Check Out of SRS: 

● Deleting Patient ID: The staff in the administration section of the ward can delete the patient ID from the system when the patient checks out from the hospital.

● Adding to the beds available list: The Staff in the administration section of the ward can put the bed empty in the list of beds available.


Report Generation of SRS:

● Information of the Patient: The Hospital Management System generates a report on every patient regarding various information like the patient's name, Phone number, bed number, the doctor's name whom it assigns, ward name, and more.

● Availability of the Bed: The Hospital Management system also helps in generating reports on the availability of beds regarding information like bed numbers unoccupied or occupied, ward name, and more. 


Database of SRS: 

● Mandatory Patient Information: Every patient has some necessary data like phone number, first and last name, personal health number, postal code, country, address, city, 'patient's ID number, etc.

● Updating information of the Patient: The hospital management system enables users to update the information of the patient as described in the mandatory information included.


Non Functional Requirements 

There are a lot of software requirements specifications included in the non-functional requirements of the Hospital Management System, which contains various processes, namely Security, Performance, Maintainability, and Reliability.


Security:

● Patient Identification: The system needs the patient to recognize herself or himself using the phone.

● Logon ID: Any users who make use of the system need to hold a Logon ID and password.

● Modifications: Any modifications like insert, delete, update, etc. for the database can be synchronized quickly and executed only by the ward administrator.

● Front Desk Staff Rights: The staff at the front desk can view any data in the Hospital Management system, and add new patient records to the HMS but they don't have any rights to alter any data in it.

● Administrator rights: The administrator can view as well as alter any information in the Hospital Management Software.


Performance: 

● Response Time: The system provides acknowledgment in just one second once the 'patient's information is checked.

● Capacity: The system needs to support at least 1000 people at once.

● User-Interface: The user interface acknowledges within five seconds.

● Conformity: The system needs to ensure that the guidelines of the Microsoft accessibilities are followed.


Maintainability: 

● Back-Up: The system offers efficiency for data backup.

● Errors: The system will track every mistake as well as keep a log of it. 


Reliability: 

● Availability: The system is available all the time. 

Hope you got a clear idea of the functional and non-functional requirements and the features required by the hospital. Any other queries on the topic are welcome.

The Functional and Nonfunction...

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HMS covers three aspects of managing the hospital; they are Operational, Financial, and Clinical Aspects. If you look at the Doctor Management System, most of the software covers only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. When evaluating HMS software, hospitals give much importance to operational and financial aspects and less importance to clinical records.



This blog discusses the importance of focusing on clinical records, otherwise known as Electronic Medical Records (EMR) in HMS.


What is EMR?


EMR is called Electronic Medical Records (EMR), which include information regarding the patient's medical history and treatment as discrete medical practices possess them.


When considering individual patients, the EMR will include information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc. 


EMR constitutes different characteristics considering the medical practices, which include their functioning system to all other medical care procedures.


Apart from the benefits of the software platform, the Electronic Medical Record Systems also provides much other prominent information for care.


Coordination procedures connecting reception information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.  


Benefits of EMR for the Medical Practice


Below are some of the advantages of Electronic Medical Records to Medical Practices.


  • Capable of quickly transferring patient information from one department to the other.
  • The digital record environment helps to save much space.
  • Through EMR, you can quickly enhance the number of patients for improved productivity and workflow of the patients daily.
  • Medical practice with reduced errors leads to a vast improvement in patient care and result management.
  • The operational cost is much reduced with EMR, especially for expenses made for overtime labor and transcription services.
  • With EMR, electronic medical records can be customized and are scalable.
  • The capability of providing advanced clinical documentation and e-prescribing. 
  • The efficient and accurate process of billing with their advanced healthcare practices.


What Benefits does EMR provide for the Patients?


  • Improvement in Patient Treatment and other Diagnoses of diseases.

  • Rapid decision-making responses and patient care from different medical professionals assigned to individual patients. No chances for significant errors in a patient health record.


What are the Essential Core Capabilities of the EHR?


The Electronic Medical System indulges seven different core capabilities, namely.

Health Information and Data:

With EHR, you can quickly access essential information about the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc., which provides a clear idea for the custodian or minder to decide on the treatments promptly.


Result Management:

People who take care of the patients are provided with multiple settings regarding patient care. This will undoubtedly improve the effectiveness of the care and safety of the patients reliably through quick access to past and new test results.


Decision Support:

The computerized EMR system makes use of Prompts, reminders, and alerts for various benefits like providing complementary clinical practices with improved compliances, possibilities of regular screenings, and capability of taking other vital methods, natural treatment, and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.


Electronic Connectivity and Communication:

Improved care continuity, enhanced timeliness of the treatment and diagnosis of diseases, reduced events frequency, etc., are some of the critical benefits of the Electronic Medical System for secure, efficient, and accessible communication between patients and providers.


Patient Support:

The various tools provided for the patients, like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc., help to keep their diabetes and other chronic diseases under control.


Reporting:

Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reasons 90% of clinicians choose EHR is their reduced human errors.


As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions. By doing so, they can calculate the patient's body conditions efficiently. E.g., if nurses and physicians have every minute detail regarding their patient's history at their fingertips, there might be no massive chances for critical care and emergency treatment.


The detailed history of the patients will help in finding a new healthcare provider through the patient's current health state and the medical record. They also support exchanging patient information with healthcare facilities if the patients have not requested them.


Integration

Electronic medical record (EMR) is not a standalone system. Instead, it is a complete ecosystem with several integrations, making it a holistic solution for the prevention, diagnosis, treatment, care, and management of medical conditions.


To learn more about the MocDoc Healthcare System.




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Hospital Management System has been used for decades. Most of the hospitals in India use HMS, but they face particular challenges in implementing it. Among them, technical and human challenges are the complicated factors while implementing HMS.

How can you face the challenges while implementing HMS?

The HMS system helps to manage every piece of information about the patients, like their personal data, comprehensive medical data, and previous medical histories, along with their diagnoses, treatments, investigations, and other medical decisions. Apart from that, HMS helps improve safety and quality and is one of the most affordable options available in the healthcare industry.

Despite their benefits, the healthcare industry faces many challenges. Implementation of HMS still fails in some hospitals due to barriers.

A few Challenging problems that you face while implementing HMS

Human Challenges

While considering human factors include

  • Awareness of HMS's advantages & importance.
  • In general, Experience and knowledge of using computer applications.
  • Impressions and Beliefs regarding HMS and making use of them efficiently.

The researchers in a study have identified three main human challenges that are a barrier to adopting the HMS in healthcare industries.

  • There is a shortage of professional healthcare faculty with in-depth knowledge of HMS and other similar technologies.
  • Poor acceptance of HMS Software.
  • Lack of health informatics professionals capable of establishing and implementing the techniques.

Another few significant problems for unsuccessful HMS implementation include.

  • Healthcare specialists nature,
  • the lack of time allowed for training and learning on making use of the HMS,
  • the lack of healthcare professional support, motivation, and more.

Many studies illustrate that HMS requires more effort, time, and work. There are high chance of HMS slowing down and causing a decrease in productivity.

Technical Challenges:

Other technical challenges that fail the implementation of HMS in the healthcare industry include:
  • Networks and computers have different maintenance problems.
  • Lack of standards for Data entry and retrieval.
  • Difficulties in training users technically to use HMS.

A few tips to overcome Human Challenges

Proceed below to check out a few things you can follow to overcome the human challenges that make HMS implementation tough.

All Medical education programs should include the significance of Hospital management system, its applications, and its advantages. One can improve the awareness of the advantages and benefits of using the HMS with a focused multi-phase approach on any topic. The system can be used from the starting level of healthcare industry schools, and colleges, then with the undergraduate degree, and through various aspects of postgraduate medical education.

Formal training while taking various levels of medical practice and education can improve the knowledge in using a Hospital management system correctly. Many types of research suggest HMS training and teaching needs to be developed and implemented as a subject or course of the postgraduate and undergraduate medical education programs.

Every health information management should include subjects of HMS short courses for medical education programs and healthcare professionals. These programs should be initiated by the health ministry and its formal channels for every healthcare specialist at any healthcare organization and hospital. Apart from that, developing and enhancing self-taught computer science courses in nursing education, medical schools, and postgraduate training is also essential.

It's a good idea to develop both postgraduate and undergraduate specialized programs in Health Information Management, Health Informatics, and Health Information Technology, which increases the number of health informatics specialists and technicians.

Overcoming the negative impressions of HMS's new and experienced staff can be neglected by developing HMS training programs and in-house hospital orientation programs.

You can make the healthcare professional participate and be involved in various stages of system implementation, development, and deployment to improve the healthcare specialists' support.

You can offer the healthcare professional overtime payment, direct and indirect incentives, rewards, bonuses, and more for the hospital departments and sections that implement HMS successfully in a healthcare organization.

Offering healthcare professionals enough time is convenient and suitable for them to learn and train on HMS.

Another good idea is to conduct different exciting training programs for healthcare professionals so that they know about HMS implementation in depth and gain a better understanding.

Here are a few tips to overcome the Technical Challenges

You need to ensure that the HMS commercial providers and vendors are offering the proper user manuals, documentation, troubleshooting, and guidelines for using HMS to the hospitals properly.

Ensuring the working conditions of computers and networks is critical for the software to work better and have fewer maintenance problems. Technical support and hardware maintenance are also significant.

You are upgrading your old communication networks and computers to new ones for enhanced performance.

Make sure you perform every analysis required in depth before the start of the design phase and the implementation phase.

Implementing newer innovations in both hardware and software is required to overcome data entry difficulties.

While considering the software innovations, the system needs to be designed to support structured data entry instead of unstructured one. In the case of hardware innovations, implementing hand-held devices, touch screens, and tablet PCs helps minimize the gap between the recording and data acquisition process and leads to easier accessibility.

Eliminating health information technology and management staff overload can be done by outsourcing a few electronic processing tasks, namely medical transcription of dictating the voice files.

Make sure about the system interface design, and check whether they are understandable and user-friendly.

Data standards usage is one of the crucial steps for source accuracy, quality, reliability, and validation of system data.

Make sure you increase the computer terminal numbers at the point of care.

The above tips will help you eliminate all challenges while implementing your Hospital information management system. Any queries or other information regarding the topics are welcome in the comments section.

Challenges while implementing ...

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Social Media has brought tremendous changes across every platform, including the healthcare industry. It has completely changed the way patients perceive and interact with their physicians and hospitals. Having a good connection with patients and maintaining proper communication flow between different doctors, physicals, and other healthcare professionals is critical for the success of any medical center or hospital.

Social Media helps to improve patient care, enhance the relationship of the hospital with the public, increase current patient satisfaction, and draw the right potential patients by enabling medical professionals and doctors to share and interact with information successfully. This blog will deal with how social media play an essential role in enhancing the performance of hospitals.

 

How Can Hospitals Utilize Social Media?   


The Spark Report Survey states that 41% of the respondents declared that Social Media plays a vital role in affecting their choice of a specific medical facility, hospital, or doctor. Mayo Clinic and other similar organizations already have started making use of social media strategies to serve their patient’s needs in a better way.

 

The engagement between physician and patient:


Social media advocates have stated that social sites like Facebook makes the process of communication easier with patients as well as have an important role in establishing a stronger relationship between physician and patients. Some facilities find this easier to create a patient group that supports chronic disease management and also provides the right information. It has also made it more accessible for patients to reach out to their doctors and physicians to know extra details about their health even after a visit.

 

Marketing with Social Media:  


Social Media sites play a significant role in marketing your facility in different ways. One example is you can make use of social media to pick the best managers for your hospitals, and therefore, you will be able to expand your pool of job applicants. Websites like RateMD can be used as an essential resource to advertise and promote the facility. You can also ask your happy patients to provide positive reviews for your hospitals and medical centers so that your facility can be more searchable on the search results, which leads to more referrals.

 

The collaboration between Physicians:  


Few social media sites enable providers to share resources and information with colleagues which can be used while treating patients with unusual symptoms or chronic conditions. Online collaboration of this kind is more beneficial for rural area facilities where there are difficulties for certain specialists to come.

 

Managing an all-inclusive Medical Imaging Program:


Whether it is ultrasounds, MRI scans, CAT, or mammograms, digital imaging is considered to be an invaluable part utilized in medical centers and hospitals. Managing an all-inclusive imaging program indicates implementing Hospital Software which helps doctors and physicians to monitor the patient’s complete health easily. With the help of social media, you will be able to implement a digital imaging program quickly. Distinctive images like X-rays and MRIs can be shared with social media platforms from the doctor’s workstation easily. The physicians can also upload pictures to Facebook, Twitter, and other social media accounts in a secure way, which is HIPAA compliant. Physicians, doctors, and radiologists can share the images on social media sites for teaching and second opinions.

 

Providing Exact information to the patients: 


Most of the hospitals have a website and blog. If a hospital has a relevant and engaging blog, then it’s the best way to reach out to the current patients as well as the prospects. Whether the content is written by staff members or outsourced, it’s significant to present materials that represent the services and skills offered by the hospital.

 

There are many ideas to consider when rebooting or planning your social media strategy. Only you know what your hospital community needs. Make use of every social media benefit in your hospital so that you can reach your goal. For more information, keep in touch with us. 

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