The need for home collection of samples has become increasingly important, providing convenience for patients who are unable to visit a medical facility. However, several challenges are faced in this process. Coordinating the arrival of phlebotomists and patients can be a logistical hurdle. Accurate documentation, including recording collection time, managing payments, and capturing prescriptions, is crucial but can be prone to errors. Ensuring the safe and timely movement of samples from patients' homes to the laboratory while maintaining sample integrity adds complexity. Overcoming these challenges is essential to providing efficient and reliable home sample collection services.

 
The MocDoc’s Phlebo mobile/web application is designed to streamline the process of home collection for test samples, ensuring efficient tracking and management. This application is utilized by the phlebotomist responsible for collecting test samples from patients' homes and facilitating their movement to the laboratories for testing. The Phlebo application plays a crucial role in maintaining the integrity and traceability of the samples throughout the entire process of home collection and subsequent testing, providing a reliable solution for healthcare professionals, and ensuring accurate diagnostic outcomes. This application is used in the pre-analytical phase of the sample lifecycle.
 
Home Collection Workflow
           
Upon receiving an order for home collection, the laboratory ensures that a skilled phlebotomist is assigned to carry out the sample collection. To ensure smooth coordination, the phlebotomist notifies the patient in advance regarding their arrival time for the collection process.
Using a mobile app, the phlebotomist records the precise time of collection. Following the successful collection, the phlebotomist proceeds to collect the payment from the patient. To keep the records up-to-date, the phlebotomist updates the payment status within the mobile app. Additionally, an image of the prescription is uploaded as part of the documentation process.

After securing the payment and recording all necessary information, the phlebotomist carefully collects the required sample from the patient. To maintain sample integrity and proper identification, the phlebotomist associates the sample with a specific barcode linked to the requested test. This barcode ensures accurate tracking and traceability of the sample throughout its journey to the laboratory.

The phlebotomist then takes responsibility for the safe and timely movement of the collected samples from the patient's location to the laboratory. Ensuring proper handling and adherence to transportation protocols, the phlebotomist guarantees that the samples reach the laboratory in a secure and reliable manner.
Upon completion of all assigned home collections, the phlebotomist generates batch sheets summarizing the collected samples and relevant details. These batch sheets, along with the collected samples, are submitted to the laboratory for further processing. The laboratory meticulously validates and accepts the samples, preparing them for analysis and subsequent testing procedures.

Benefits of using the Phlebo app to handle sample movement for home collection
 
The fundamental concept of home collection service aims to facilitate customers by enabling them to have their samples collected from their location, thereby alleviating the burden of visiting the laboratory for diagnostic testing. This service proves valuable, particularly for individuals who face challenges in terms of accessibility, bedridden patients, or circumstances like fasting sample collection.
 
This mobile application offers significant benefits to phlebotomists as it allows them to record essential aspects of sample movement such as time, location and patient prescription, all from a single interface. This feature eliminates the need for manual processes and reduces the potential for manual errors.
 
There are several advantages associated with utilizing the Phlebo app

  • Precise tracking and tracing of sample collection and movement leave no room for doubt regarding the validity of the collected sample. Consequently, any potential delays can be readily anticipated and mitigated, thereby avoiding manual errors that could negatively impact the test results.
  • Efficient quick billing and payment collection processes facilitated by the app, ensuring that accounts remain accurate and up-to-date with no outstanding dues.
  • Streamlined initiation of new test orders, which can be achieved with ease through the app’s user-friendly interface.
 
With a comprehensive tool, it is easy to facilitate seamless sample collection and movement for the home collection process. Ensure accuracy, traceability, and efficient communication, and experience the convenience and reliability of our advanced solution. Contact us and elevate your home collection process with MocDoc's Phlebo app.





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The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it is?

LIMS Software And What Does It Do?


The Laboratory Information Management System (LIMS) Software started as a system to keep a record of test samples, their results, and all other particulars of donor and patient samples.  From the point of its inception, the laboratory management system followed the traditional methods of manual labelling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.

Ever since the Laboratory Information Management System has been on a course of upward trajectory.

As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in the lab or patient's house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the results of the tests to the database in real-time.

To put it in simple words:


A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing, and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.

LIMS Network:


In its early days, the laboratory management system was an isolated off-network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.

Standalone LIMS Software:


Even though the Laboratory Information Management System (LIMS) Software provides easy access to the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include:

  • Limitations in the storage capacity of the database servers.
  • The maintenance of servers at the healthcare facility itself involves difficulties.
  • Medical procedures that involve referral to different locations will require the carrying of physical records; which is an inconvenience again.
  • However the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.
  • Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS, or Email is restricted.

Since there are technologies developed already to overcome these limitations, they should be employed immediately.

LIMS Software on the Cloud:


Cloud storage is a powerful technology than it sounds. Cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.

  • The data centres provide a larger bandwidth to access the servers. That is more than enough to provide trafficless access.
  • Since the cloud servers have multiple redundant systems, there is always a backup, and data loss is not a thing to worry about.
  • The centralized data centre for the laboratory management system makes it possible to access data from anywhere in the world with authorization.
  • The maintenance of these servers is extremely cost-effective compared to the standalone LIMS Software.
  • As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing, and delivery. And there is easy scalability in business.

Patient Accessibility:


The interconnection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their health records up to date with no effort.  

LIMS Beyond Limits:


The LIMS software, even though started as a record-keeping and managing healthcare solution, has now evolved into a state of complete management solution. It has given a massive boost to the administration of healthcare facilities and also the financial management of healthcare centres.

Machine Interfacing in LIMS:


The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information Management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.

For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.

Time Management:


Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day-to-day management solutions besides healthcare solutions.  

  • The LIMS software can make schedules for doctors and specialists. It also helps in scheduling follow-ups and cancellations of appointments at the request of patients through IVRs and websites.
  • Since there is always a demand for time slots to access laboratory equipment and devices, including high-cost scanners which are a rare resource, LIMS software can schedule their time slots most effectively.

In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifying the maintenance of laboratory equipment and other services.

The AI of LIMS and its future:


The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.

AI is the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the quality of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.

The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information Management System (AI LIMS) will be working along with humans and serving humanity.

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MocDoc’s Runnr mobile/web application is designed to handle the sample collection for B2B clients seamlessly. Handling a B2B sample movement can present multiple challenges. One challenge is the potential for delays and miscommunication, leading to samples not reaching the main lab on time. This can disrupt testing timelines and delay crucial results. Another is the manual nature of the process, which increases the risk of human errors such as misplaced or mislabeled samples. Additionally, coordinating logistics and ensuring proper documentation can be time-consuming and prone to inefficiencies.
 
Overall, the lack of a streamlined system for sample movement in the B2B context can result in operational challenges, delays, and errors impacting the efficiency and reliability of laboratory processes.
To overcome this, MocDoc has designed an application that is used by Runnr, the person who is responsible for collecting test samples from the partnered lab and submitting the same at the main lab. This application is used in the pre-analytical phase of the sample lifecycle.

Sample collection for B2B clients - workflow

In the process of handling B2B sample movement between the main and partner labs, several steps are involved. Once a partnered lab requests a test with the main lab, a runnr is assigned by the main lab to facilitate the sample collection and transfer. The partner lab generates a "Test Requisition Form" (TRF) that contains all the necessary details of the requested tests. This form, along with the test sample, is then shared with the assigned runnr.

The TRF serves as a crucial document as it outlines the specific tests to be conducted on the collected samples. The identification of the samples is typically done through barcodes that link them to the associated patients, ensuring accurate tracking and traceability.

The assigned runnr is responsible for ensuring the safe and timely delivery of both the TRF and the test sample to the main lab. Upon receiving the samples, the main lab validates and accepts them, carefully verifying the information provided in the TRF. Subsequently, the main lab proceeds to process the samples for the requested tests, following the established protocols and procedures.

Efficient coordination and communication between the partner and main labs, as well as the diligent execution of the sample transfer process by the runnr, are essential to ensuring the smooth flow of samples and accurate testing outcomes.

Benefits of using the Runnr app to handle B2B sample movement

Using the Runnr app, the personnel designated to handle the sample movement between the partnered and the main lab can perform the process effectively, as it is easy to generate and share the TRF, and also to record progress from time to time. Here are a few benefits of using the Runnr app
 
●     The application enables users to generate and submit the TRF online, eliminating the need for manual paperwork and reducing the likelihood of errors such as missing records.
●     Barcodes are generated to uniquely identify test samples in relation to patients, streamlining the handling process and ensuring accurate testing. They facilitate the correlation of samples with the correct patients and requested tests, reducing errors.
●     Sample movement is closely monitored as the runnr transfers them between labs, enabling efficient tracking of delays and issues.
●     Prior to testing, a meticulous verification process confirms the correct sample. This adds an extra layer of quality control, minimizing errors and mix-ups.
The combined use of barcodes, monitoring, and verification enhances the overall accuracy and efficiency of the testing procedure.

Incorporating a dedicated mobile/web application for B2B sample movement has revolutionized the process, eliminating manual efforts and errors. Seamless generation and submission of TRFs, along with barcode identification, ensure accurate testing and correlation with patients. With real-time monitoring, delays can be promptly addressed.
Embrace the power of technology for efficient and error-free sample handling. Try the Runnr app today and streamline your B2B sample management. Unleash the complete potential of your laboratory with our Mocdoc LIMS Software.


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Leveraging Diagnostic Lab Management Software for Business Growth

Increased efficiency is one of the crucial factors that every business people require. When there is a business running efficiently, it indicates a decrease in waste and an increase in profits, and this results in a healthy bottom line. There are different types of diagnostic lab management software tools that small business owners can use to enhance the efficiency of their operations. 

Whether you are an accountant, who is looking for QuickBooks in the belief that it holds the right software to make a more significant difference for a better business outcome or an engineer who is in search of trying out the PCB design software, below are the 5 best ways in which the software will help the small business owners to take their business to the topper level. 

Five ways to grow your business through Diagnostic software: 

Here are some ways through which you can improve your small business with the diagnostic software. 

Maintaining a healthy relationship with the customers:

The software solutions for small businesses enable you to manage a healthy relationship with the customers and also enhance your sales process dramatically in a better way. You can form prospects and customer databases and also acquire the right to update them in the right and real-time when you gather more information about every contact. The software business tools also help in providing the ability to send emails to the connection, so it's easy to keep up with the marketing. It also provides the capability to send emails to customers and prospects and also track how many times you keep in contact or communicate with your contacts or customers. 

Creating invoices and quotes: 

You will be able to create invoices and quotes and attach them to particular contacts or customers so that there is no chance for valuable documents to be missed. Apart from this, all details and orders are captured in real-time in case your invoices and quotes are integrated with the platform of your business. You can also stay aware of all the products and services your contacts or customers asked to purchase, which will help you to sell more and keep organized in the future leading to higher revenue. 

Follow sales leads:

With the help of the right sales management software, you will be able to follow sales leads accurately and quickly, and you need to contact your prospects who have requested a quote before. If you are ready with sound strategies that can reach your end-of-year sales goals, people who are interested once in the offer you place but have not purchased with you can start with it. 

Project creation and tracking:

It's easy to build and track projects at every process stage easily through reputed small business management software. If you have different types of systems to manage your works and projects, there is no possibility of linking with the costs or customers. In case you have a single system, then it's easy and quick to view expenses or link with any project or customers and also send the invoice for the appropriate projects. 

Shortening the task of the employees:

With the help of time tracking software, the employees can efficiently finish their timesheets and also can be easily accessed by owners and managers. This enables a streamlined system, especially for calculating all types of wages. With the help of small business software, you can also use shared calendars to track how much human capital is present for any project. 

Apart from this, there are many kinds of software available that offer you the capability to combine any process in your organization or company. Also, it is 100% assured that your small business runs easily when there is just one solution that acts as a one-stop solution for project management, marketing, sales, and invoicing.
 
It's easy to select the right laboratory software for your small business to increase your revenue by researching the best diagnostic software online. You need to focus on all the advantages, and essential specifications available to make the software more efficient and better for your small business before choosing the best small business software for you.

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Effective Steps to Manage Laboratory Information Management System (LIMS) Software


Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized, and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of these are:

  • The data stored in the cloud are fully encrypted, hence 100% data safety.
  • Cost saving as there is no need for server maintenance.
  • With effective data recovery, any data loss can be reverted.
  • No manpower is required as everything is stored in the cloud, unlike physical servers.

Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:



Implement a Cloud-Based Service Desk:


The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the needs of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.

Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download reports through the website making them completely independent.

Ease of Mobility:


Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing in a mobile version of your laboratory’s website or even an App is a good idea.

You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions and increased patient satisfaction.

LIMS Software Staff Training:


It’s essential to train laboratory staff to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, departments wise, and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS-related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows, and reporting. Staff training in each department is very important for businesses to succeed.

Increase Speed of Operation:


LIMS Software, specifically designed for laboratory information management, plays a pivotal role in optimizing operations. With a focus on pathology lab software, LIMS efficiently monitors various aspects such as Sample monitoring, sample workflow processes, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over time. Through the analysis of these metrics, LIMS issues performance-based documents and develops standard quality indicators and key performance indicators, providing a comprehensive solution for laboratory management.

Additionally, Cloud-based LIS (Laboratory Information System) enhances the speed of laboratory operations. While technology facilitates remote meetings, Cloud-based LIS goes a step further by enabling access to data from any location, granting the user the necessary access rights. This feature ensures a swift exchange of information, contributing to an overall increase in the speed of laboratory operations. By seamlessly connecting personnel across different locations, the Cloud-based LIS becomes a valuable asset in streamlining workflows and promoting efficiency within the laboratory environment.

Ease up the Implementation Process and Quality Indicators:


The constant check of quality to ensure stability in business is a major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.

LIMS Software, specifically designed for laboratory information management, can efficiently monitor various aspects of laboratory operations such as Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period. The system analyzes these metrics to issue performance-based documents, and through the utilization of cloud technology, LIMS can develop standard quality indicators and key performance indicators.

By integrating a cloud-based LIMS System into your laboratory functions, you can optimize processes and identify areas for improvement. This innovative solution allows you to identify and understand your business metrics, paving the way for enhanced business optimization through the power of cloud technology. Whether it's managing sample workflows or evaluating consultant performance, the inclusion of LIMS Software, tailored for pathology lab software, brings a comprehensive and efficient approach to managing laboratory operations.

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