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7 Reasons Your Company Should Use A Digital Healthcare Solution 

Published By Matthew@financeonline
 2019070416:36:04
Category Healthcare


As new technologies and innovations arise, technological strides in the medical and healthcare industry increase in pace as well. The emergence of digital healthcare solutions has enabled hospitals, clinics, and other healthcare facilities to greatly enhance the delivery of medical services and products to their patients.

From aiding medical professionals in detecting serious diseases at its earliest stage to reducing medical errors to collaborating on a medical case, digital healthcare software solutions have allowed for these and more. Looking from a business perspective, digital healthcare systems help users improve their profitability exponentially, thus driving their business growth.

If those are not valid reasons for your company to go digital, then the following points will definitely convince you.

7 Reasons Your Company Should Use Digital Healthcare Solution

  1. Centralize Information for Better Management, Storage, and Access

  2. Create and Implement Personalized Journeys for Patients

  3. Share Patient Information Easily across Multiple  Platforms

  4. Facilitate Continuity of Patient Care

  5. Simplify and Increase Patient Bookings

  6. Fuel Medical Research and Development

  7. Empower Patients to Live a Healthier Lifestyle

1. Centralize Patient Information For Better Management, Storage, and Access

One of the most obvious benefits that stem from deploying a digital medical healthcare software is the centralization of patient information. Patient records, medical bulletins, patient medical histories, doctors’ instructions, progress reports - all the information contained in these documents are critical to the success of a patient’s medical treatment and outcome.

Manual entry of patient information takes time and can be prone to errors which some of the common small business problems. The storage of paper-based files requires resources and takes up physical space. Traditionally, accessing a patient’s files in the old days means browsing through file cabinets and checking each folder individually, which also takes time. 

A digital healthcare solution streamlines the process of logging and categorizing of patient information while significantly reducing errors. It makes information access seamless and smooth. This is now an imperative as all medical professionals tasked to care for a patient requires immediate and reliable access to the patient’s data, be it doctors, nurses, therapists, dietitians.

Digital healthcare software ensures that they can access patient information in real-time using their desktop online or their mobile device. Access can be configured for added security, granting access to only those who are directly involved in patient care.

2. Create and Implement Personalized Journeys for Patients

As digital healthcare software solutions make it easy for medical professionals to centralize and access a patient’s data, the pains that often come with creating and executing personalized care plans are significantly reduced.

A study on the systematic delivery of healthcare services revealed that the utilization of standardized consultation templates is among the leading effective digital healthcare trends in creating personalized medical care plans for patients. Separate research on the full implementation of digital technology in healthcare cited numerous benefits, including the use of AI and robotics to support the patient in rehabilitation and recovery.

Access to prescriptions, allergies, medical history, and more are essential in helping medical professionals understand the needs of their patients and devise a personalized journey that guarantees the best experience possible and the desired results almost predictable.

3. Share Patient Information Easily Across Multiple Platforms

Digital healthcare software helps accelerate the sharing of patient information with other doctors and other healthcare professionals. This is crucial in a number of scenarios, such as handling critical cases that require insights and expert medical opinions from external parties or when an EMS or ambulance crew needs to provide ER teams with sufficient information prior to receiving the patient.

Sharing patient information no longer requires handling and receiving of actual patient files. A digital healthcare solution lets users share and receive files online via desktops, laptops, and mobile devices. Transmission of files is a breeze and can be done in a few clicks, saving users valuable time.

4. Facilitate Continuity of Patient Care

Electronic health records (EHR) play a crucial role in the continuity of patient care. Having all the patient’s information in a single, accessible page makes it easy for healthcare providers to keep themselves updated with the patient’s status.

Being able to retrieve and review files, scans, prescriptions, diet plans, and notes from other professionals allow users to make the necessary changes to the patient’s care plan if and when necessary. Direct coordination with laboratories, therapists, and other healthcare workers becomes more seamless and productive, resulting in the best medical journey possible for patients.

5. Simplify and Increase Patient Bookings

More patients mean more income coming into your hospital or clinic, which is crucial in a growing business. Doctors who run a private practice need patients to remain significant, competitive, and, most importantly, operational. Patients coming in for appointments represent a huge slice of your revenue pie.

With digital healthcare software, you can make the booking process convenient for your patients. Most healthcare systems come with customizable scheduling tools that help you create client-facing scheduling applications.

You can show your patients your work calendar with preferred time slots for the week or the month. The availability of your time slots is updated in real-time whenever someone has successfully booked an appointment. This ensures your patients pick a schedule that is both convenient for them and you. This feature prevents instances of double booking and decreases no shows.

6. Fuel Medical Research and Development

A patient's data, no matter how insignificant it may seem, can be instrumental in the future. The advances made in the medical field, some of them very recent, are fueled with data gathered from all over the world.

A study on linking healthcare and clinical research in 2018 enumerated several benefits of modern digital healthcare systems in terms of improving the research process and the output. The study, published by The International Journal of Medical Informatics, pointed out that medical data collected from healthcare solutions are better in terms of quality and accuracy. It also takes redundant data documentation out of the picture.

With digital healthcare systems, along with other technologies, patient information is now easily collected, collated, verified, and utilized for research and development of new drugs and treatments to further improve human health and well-being.

Hopefully, with all the patient information gathered from different sources, the medical world can discover effective medicine to combat and end serious illnesses that plague mankind. And ultimately, prevent large-scale epidemics like the Black Death and the Yemen Cholera Outbreak from happening ever again.

7. Empower Patients To Live A Healthier Lifestyle

For most patients, if not all, waiting for their diagnosis and test results can be a confusing aggravating, and frustrating experience. Baroness Blackwood of North Oxford highlighted in her speech in an AI technology festival that the deployment and utilization of digital technology, particularly AI, in the healthcare industry, can help provide better outcomes for patients by not only speeding up their diagnosis but also giving them more accurate results.

Digital healthcare software facilitates smooth and frictionless communication between healthcare professionals/providers and their patients. This feature enables doctors, therapists, and other healthcare workers to work closely with their patients and give them insights into their health on a very personal level. Being able to do so, you can empower your patients to make the right choices and plan for a long life that they can enjoy to the fullest.

The Future Of Healthcare Is Anchored On Digital Technology

According to a September 2018 report on digital systems in healthcare by the United Kingdom’s National Health Service (NHS), hospitals, clinics, and other digital healthcare companies are continuously looking for ways to digitize their processes, and that absolute digitalization can be achieved by the majority of NHS organizations by 2023.

The deployment of digital technology in the medical and healthcare industry is not just limited to the United Kingdom. It is happening all over the world. Many hospitals, clinics, pharmaceuticals, and other healthcare establishments are making the transition to a totally digital model of operation and business.

It is no longer a question of “when” will the future arrive. The future is here already. And your company will be left in the dust of your competition if you’re not making the move to adapt to the changing times. 




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Healthcare is a factor that is of high priority, making it vital to have an unbeatable system in place to keep it organized. This initiative aims to extend digitization throughout the healthcare industry to provide the highest quality of care to the public. This is realized by bridging the gap between the various entities in the healthcare industry, that are involved in providing services.
 
A few ideas that ABDM focuses to attain are as follows
 
●     To establish a completely streamlined personal health record system with great accessibility for all users.
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In recent years, medical stores have transformed from a place where you get your medicines, to a place where all your medical needs, such as mobility aids, nutraceuticals, health monitoring devices, and other biomedical supplies are met. Other than providing the required supplies, pharmacies also serve as a place where patients can get adequate information and advice regarding the dosage of a medicine, the composition of a drug, and the possible side effects. With this evolution, they have shifted from being just pharmacies, and it has become much more difficult to manage them.


Pharmacy management software helps you manage a pharmacy by keeping track of drugs, medicines, and supplies ranging from mobility aids to disposables. It gets you the information you require right at your fingertips. This can ensure that you never run out of essential medicines and supplies and also give your customers a better experience.


Here are 4 exciting ways in which pharmacy management software can help enhance your customer service while reducing costs.


Better customer experience

A personalized service, catering to the specific needs of a customer,  helps you to provide a better experience for your customer and therefore helps you retain them. A simple query about a past purchase will help you to build a personal relationship with them, which may prove fruitful in the long run.


The pharmacy management system allows you to log and track the entire purchase history of a customer, their insurance information, and other relevant information.  This will you to give a better experience to the customers, and at the same time, easily keep track of your sales.


With the help of your customer’s medical history, you’ll be able to provide better advice to them, avoiding allergies or any counteracting drugs the doctors may have missed. You'll also be able to remind your customers about the next drug purchase in their schedule.


Quick access to information regarding similar drugs at lower prices will make it easier for you to provide economically better options to your customers.


Good Resource Management:

Pharmacy management software helps you to manage your pharmacy’s resources easily and in an efficient manner.  With the help of a good interface, real-time reports, inventory management, and precise invoicing, you can easily understand and manage all the resources at your disposal.


Inventory Management helps you to easily keep track of medicine and equipment stock. You can easily check if any of the out-of-stock items are available in any of your other stores. With order tracking, you can give timely reports about the estimated time of delivery to your customers in case of any special orders.


With the help of precise invoicing, you can keep track of your expenses, and income and therefore easily manage your store’s finances. The system helps you to better understand the financial situation of your store and gives you insights on how to fine-tune your business.


An online pharmacy management software will also help you to manage stores in multiple locations effectively.  You can easily manage the stock and sales in all of your stores from your smartphone or laptop.


Effective Sales Management:

Now you can easily and efficiently manage your sales with the help of pharmacy management software. Now you can keep track of every sale, the price of every drug and equipment sold,  and the profit made. You can now easily analyze your business prospect and the flow of cash, and get the information you need to optimize the process


A good pharmacy management software can be integrated with your current workflow and equipment, and make maximum use of them. A barcode scanner plugged into the software can make it easy for you to document your sales, track your inventory, and at the same time provide a faster checkout for your customer.


Online services

With the advent of online pharmacies, more and more customers prefer to get their drugs delivered to their doorstep, and this has threatened the sales of traditional pharmacies. However, customers still find their neighborhood stores much more trustworthy. Take advantage of this by providing an online sales portal for your pharmacy. With the help of cloud-based software integrated with a sales portal, you can easily provide this service to your customers. The online software will also enable you to manage your pharmacies from anywhere in the world.


Essentially, pharmacy management software will help you to provide a better customer experience, manage your resources and sales efficiently, and enable you to take your sales online.

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Imagine the following scenarios: 

  • An electrocardiogram necklace that helps the physician track the patient’s health. 

  • A chip in a pill is used for sending data to a web portal from the body and also the capability of your doctor to check the patient’s treatment progress. 

  • A fetal monitoring device that observes the women remotely with pregnancies of higher risks. 

The above are some of the visuals which can happen in the future of Healthcare and medicine. These types of unsetting technologies are redefining the patient experience and transforming outcomes in the clinics of the healthcare industry. Different data points show this effective modification. The life expectancy has increased to 60 years from 30 years between 1800 and 2000 at 1.5 years average rate per decade. The likelihood has now expected to be 90 years by the end of 2020 and at a 15 years per decade average or 10 times faster than that and this is what we call a Patient centricity world. In this blog, we will check out patient-centricity in-depth and how technology is used to enhance them. 


What is Patient Centricity?

There are three significant aspects when it comes to defining patient centricity. Let’s check them below. 

Making use of patient data efficiently for better treatment, monitoring, diagnosis, and R&D. At present, the evidence in the real world is reliably becoming significant, especially in the FDA providing new drug approvals. Correspondingly, the CMS (Centers for Medicare and Medicaid Services) is increasingly accomplishing providers to prefer measures and address outcome data via the execution of the meaningful use regime. 

Patient Centricity also deals with improving patient experience and engagement to mold them into active attendants in every decision that is care-related and also enhances the excellent patient experience. The trend has now moved to human clinical trials, especially during the drug development’s advanced stages to engage patients actively. 

Patient Centricity helps to enhance the outcome of the patient by shifting the focus to a population health management approach to individual encountering that targets interferences on particular cohorts and holistically at the patient risk. 

Digital technologies can be influenced by Healthcare Software and Life science organization to allow patient centricity in a way that creates excellent health outcomes, transform the patient experience, and the boom line, and also boost customer loyalty. 


Data encourages Customer Insights: 

Enhancing the patient experience takes more time than expanding technologies and also needs data-driven insights. Data is the only fuel that powers an enterprise’s patient-centric strategies. Device data, inventory data, customer data, systems data, etc. offer a 360-degree view which forms the substratum of patient-centric decision-making, sound, and process optimization. 

The ability to define more information and in-depth insight is vital for discerning the health journey of the patient and developing outstanding experiences. When you apply AI to the data wealth, Healthcare and life science organizations can expand their understanding of the expectations and experiences of the patient. With this knowledge, they can enhance app features and interfaces, offer customized and individualized experiences, and streamline the process at every point along the journey of the patient. 


The combination is Key: 

All the technologies and digital data in the world will do little to enhance the experience of the patient in case they do not work in concerts. There is an entirely expandable digital platform that supports the complete journey of the patient, and this is mandatory to offer an outstanding experience. 

Adequate healthcare and life sciences amid digital platforms are rooted in a simple, user-friendly, and intuitive design which makes it easy for both healthcare professionals and patients to communicate, share, and access data along with various systems and also initiate actions. These management tools and platforms that include automation enable healthcare and life science enterprises to influence athletic abilities across the enterprises. 

Support staff and clinicians can communicate with patients and colleagues in real-time and remotely, the people in the group can reply to the requirements, collaborate rapidly on new services and products, and enterprises can more rapidly take the opportunities advantages. 

The healthcare and life science system which efficiently utilizes digital technologies and data to enhance the experience of the patient is OSF Healthcare which analyzes and expands internal and external social, financial, clinical, and operational data to improve the organization and patients. This information is daily updated, enabling OSF to execute new processes and monitor real-time bed availability. 

The truth is that OSF can enhance capacity management and efficiency, decrease readmissions by offering physicians a readmission risk score of their people each day, and also gain the insight advantages coming to the system, allowing rapid discussions that focus on the patient requirements. 


Bottom Line: 

To achieve strong patient-centricity, Healthcare and life science need to expand digital tools and platforms in a way that enhances processes and people to deliver the best goals as per the customer requirements. The technology is required to function as the best part of this type by connecting customer knowledge, facilitating data collection, empowering responsiveness, innovation, and more. It can also play an essential role in operationalizing feedback and measuring performance to make sure the strategies in customer-centric approaches are on track and also can be adapted continually to deliver new value. 

By exploring the unique customer experience and organizing processes, technology, and teams to deliver on the vision consistently, different health enterprises can lead in the present patient-driven market successfully. 

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Exploring The Benefits of Online Appointment Systems

The need for healthcare services is growing with the increase in population and the number of patients who seek healthcare at hospitals, medical facilities, holistic groups, and physician practices has improved significantly.

These bring a new set of challenges for the staff of the facility and administrators. Online scheduling software, a recent technological advancement, has made the booking process in hospitals easier for both patients and administrative staff.

What are the advantages of an Online Scheduling System?

Online scheduling systems are also known by many names such as online booking applications, online schedulers, online scheduling software, and more. It is one of the most commonly used web-based applications and enables individuals to securely and conveniently book their reservations and requests online via a laptop, tablet, smartphone, computer, and other web-connected devices.

Anyone can access the online appointment management system via the URL provided by the healthcare or medical facility or through a “Book Now” button on the website. Once the time and date are selected, the system confirms the bookings automatically and also records them within the system instantly without any intervention from the staff.

The online appointment management system also comes with features like automated text and email message reminders, which are sent to the booked patients or individuals on the date booked before their scheduled time of booking. The flexibility of the online appointment management system in healthcare includes

  • Booking inoculations and vaccines in hospitals.
  • Scheduling a patient’s treatment, services, and appointments.


Time-Saving:

The staff spends less time on managing appointments, and phone booking, and can, therefore, use their free time for more urgent and vital tasks. The patients can also save time as there is no need to call the hospital and book an appointment in the middle of their busy schedule.

Example: Consider a large medical facility hospital that schedules 100 plus appointments daily. Every appointment call is handled by the support staff from the administration, and they spend approximately 3 to 4 minutes on a phone call.

In this case, if the healthcare facility switches to an online booking system it can save most of their time and also get more time to deal with other pressing tasks in the facility.  

Monetary Savings:

The time savings made by the facility can translate automatically into monetary savings as a reduction in services and staff translates into a reduction in expenses. The appointment management system can reduce the need for extra human resources created by appointment scheduling.

24 hours convenience:

An individual is needed to schedule an appointment over the phone calls during office hours, and therefore people need to work round the clock on the phone booking. With an online appointment management system, the individual or the patient can book an appointment at any time. It is seen that after business hours, more than 55 percent of all appointments are booked through online scheduling appointment systems.

Online Payment:

Every service needs a secure payment system. As an online appointment management system is safe, and the data is kept secure, people find themselves comfortable with online payments. Offering a free consultation or discounts on consultation fees within the limited period after the initial consultation encourages individual patients to make use of the online appointment management system every time to book an appointment.

Healthcare providers are using the latest technology and keeping themselves updated to enhance quality. The online appointment scheduling system is considered to be a step forward in bringing a healthcare facility to the future.

Making the workflow perfect, enhancing data reporting and capturing, improving efficiency and time savings, and providing the patient with significant convenience and choice, thereby enhancing patient loyalty and trust are some important benefits of an online appointment management system.

Centralized Information System:

Online systems make patient management system easier and more efficient. Some online scheduling systems for appointments also have management of patient health records as part of the package. The organization can create a single point from which to save, update, manage, and analyze patient information.

Recording, reporting, and analyzing such information helps to efficiently manage the case file of a patient. All regularly recorded patient information, along with a history of check-ups and associated medical tests, can be used to make educated, carefully considered healthcare decisions. This can reduce the amount of documentation and the time it takes to access physical files.

It is also possible to avoid redundant data entries about the same patient. In addition, the ongoing records of the patient can be updated at each appointment, making patient information available for easy and fast access in one place. This is important when two different practitioners are consulted at the same facility by a patient.

Example: it may be more convenient for a patient consulting a dentist and an orthodontist at the same facility to have information stored at a single point, as the dentist would like to be informed about the ongoing orthodontic treatment of the patient to assess how best to handle the specific oral hygiene needs of the patient.

In the same facility under another doctor, a quick reference to the current orthodontic procedures that the patient undergoes is all it takes for the dentist to plan his procedure. It saves time and ensures complementary and coordinated overall services are provided. Such systems become a common interface to access information about a single patient by different medical staff. This can go a long way in strengthening the care process of a patient.

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