MocDoc


Introduction:

Orbito Asia Labs and scans is a comprehensive healthcare facility for imaging and diagnostic purposes. It contains the latest infrastructure with best medical facilities operated by experienced and certified lab technicians with support staffs. They strive to provide ultimate diagnostic services to their patients at an affordable price. They operate in about 20 locations and also have many processing centers across Tamilnadu and Bangalore.

Overview:

The main reason why Orbito Asia approached MocDoc was to manage multiple collection centers in different areas, also to keep track of samples and information about the patients, since they were using an offline software these operations were not possible. MocDoc LIMS provided them with the best solutions for their problems and proved as a handy software for managing multiple lab centers.

Challenges & Solutions:

MocDoc has always produced masterly solutions to many problems arising in the healthcare industry. Here is a list of problems Orbito Asia faced and its solutions,

Adapting to technology

Orbito Asia was handling their entire management process with offline software. As the magnitude of their labs kept increasing they opted to go for online software to increase their scalability and for better automation. Ultimately a firm that prides itself in having the latest technology didn’t want an offline software to hinder its progress.

MocDoc provided them a fully integrated software known as MocDoc LIMS which allowed them to work online also rectify all the problems that they were facing while using offline software.MocDoc LIMS also increased data security of the patients by following a centralized data storage method(SaaS).

Managing multiple centres

Orbito Asia is having multiple centers across Tamilnadu so they needed a proper software to organize their centers and tracking samples. They also needed solutions for organizing their tie-ups with other labs for B2B modules. So they eventually needed online software to perform multi-center organizing and sample tracking efficiently. 

MocDoc resolved all their problems by providing them with a fully integrated software which helped them to carry out their expansions in multiple locations, and also delivered propitious results in sample tracking and managing B2B’s to which Orbito Asia have collaborated with.

Avoiding duplicate registrations

Orbito Asia was following a manual entry of information regarding patient details, sample information, center details in their previous offline software this created a situation of having duplicate entries. Also, offline software didn’t have the features to stay connected with multiple locations.

MocDoc approached them with deft solutions on rectifying all their problems which they previously faced. Our software supported Orbito Asia to collect all information about patients and Centers in a secure and organized manner, after which Orbito Asia has shown rapidly reduced errors in data collection and in duplicate entries.

Tracking samples and result collaberation

Results for tests in Orbito Asia labs were often delayed due to lack of features in their offline software for sample tracking, also they were facing some difficulties to track the revenue of their centers, outsourcing details, and their payment methods this lead to a major problem in maintaining track records about company expenditures.

MocDoc provided them with a Home Collection application which precisely helped them to correct the problems in sample tracking also this helped them to reduce the turnaround time for collecting test results. For managing B2B relations MocDoc software allows them to easily track their invoices and pending payments since MocDoc is an online SaaS software we provide all results instantly without any delay.

Sending real time updates using multimedia

Orbito Asia labs had to send regular updates to all the partner labs, marketing executives and the patients that visit their lab. Due to the lack of bulk messaging facility, these updates were given in the form of individual messages and emails causing heavy workload and at times erroneous conveyance of messages.

With the help of MocDoc LIMS OrbitoAsia was able to send real-time updates of test results to the patient and also information was conveyed easily to marketing executives without any delay. The additional feature of using our software was it allows labs to also send bulk messages to their patients this reduced the workload drastically.

Ultimate benefits

  • OrbitoAsia were able to efficiently maintain multiple Centers.

  • Managing and tracking samples were much easier in MocDoc LIMS.

  • Consistent Real-time accurate results is an added advantage.

  • OrbitoAsia were able to send bulk messages and e-mails also they were able to maintain Data privacy.

  • Reduced workload and improved efficiency in providing propitious results.

Growth outcome 

Orbito Asia has gained more than 70% of customer satisfaction this year. MocDoc LIMS simplified their entire process through their integrated scalable solutions. OrbitoAsia evaluated 100’s of software and in that, they selected MocDoc software mainly for these three reasons,

  • Ease of use

  • Best Support services

  • Budget-Friendly Software


    To Know More Visit MocDoc LIMS




Request for HMS/LIMS free demo

Related Articles



As labs are updated and become more modern, better methods of data management and record-keeping may be necessary in order to maintain or improve efficiency.  Luckily, there is a means to achieve this: Laboratory Information Management Systems, or LIMS.





With the increase in disease and the growth in medical diagnosis sector, the number of samples collected is increasing day by day. With the help of Machine interfacing, labs can handle a large volume of samples easily, increasing the efficiency of sample processing and quality of lab reports.


Types of Machine Interfacing in LIMS:


Uni-Directional Instruments:


Unidirectional instruments perform one-way communication between the samples and LIMS. Results will be stored in the LIMS after the completion of the rest. The technician has to perform sample placement manually and decide on what type of sampling to be done.


Bi-directional Instruments:


The bi-directional Instruments are more sophisticated and advanced as they can generate both output data reports and results while also having an Application Programming Interface (API) to import data, information, commands, functions, worklists etc. into the system.


Our LIMS sends commands to the sampling unit on the type of sampling to be conducted with the given sample. After the testing is done by the LIMS command, the results are auto-fetched on the LIMS Server. The bi-directional instruments are interfaced with the LIMS system programmatically.


The need to Interface Instruments with LIMS:


There are a number of reasons why it is beneficiary to interface lab instruments with LIMS. Let us look into a few reasons here:


  • Increase in Productivity by Effective Machine Utilization:


Interfacing your instruments to your LIMS is a one-time investment of cost and work with a repetitive increase in lab productivity and effectiveness. Interfacing LIMS to your lab instruments removes many complexities like manual entering of data every time or referring data from other instruments to the LIMS. This altogether saves a lot of time and effort when done by a LIMS rather than manually, also avoiding any human errors during data entry.


Utilizing machine effectively can increase the productivity drastically.  When the task is done manually, very fewer samples are completely analyzed in the given time period, but with MI they can perform many sample processing and that will increase machine utilization and increase revenue.


  • Increase in  Data Quality by Reducing Manual Errors:


The second best reason for interfacing your lab instruments to your LIMS is the increase in the data quality and integrity. As a human, we are eligible to commit human errors that might not be over influential over the system as a whole, but might still be considered as an error. By removing the human interference, these errors are avoided thereby guaranteeing better data transfer in the system.


Similarly, transcribing data into the system by people can also lead to common errors affecting the quality of data. Data integrity is considered a very important issue in laboratories. By interfacing your instruments to your LIMS, you will eliminate this issue.


  • Saves Time in output generation thereby satisfying the patients:


Machine Interfacing helps to analyze the given samples at a faster rate and generates quality results within a lesser duration of time. After result processing is done, the report will be generated manually.


With the use of MI, ultimate patient satisfaction can be achieved by generating the results in a quick manner with good quality.


Machine interfacing in laboratories is more of a comfort rather than a negative factor. What might be a one-time investment in your labs can save a lot of time and work when interfaced properly with your systems.


Visit Mocdoc - LIMS to know more





Why Machine Interfacing in LIM...

As labs are updated and become more modern, better.....  Read more

Investment in health is the best way of investment to lead a full and healthy life. People have started to invest in health and undergo health check-up regularly. People have started to realize that prevention is better than cure, and what better way to prevent than getting regularly tested and check on the well-being.


As the number of labs outgrows every day, utilization of machines to collect samples is also increasing. When labs get more samples to process from various sources, machine interfacing is helping labs in making their work easier and faster. In this blog, let’s discuss some of the best and modern ways by which labs can collect patient samples, avoiding all the hassle. The 4 efficient ways for lab sample collection are:


  • Walk-in  sample Collection

  • Collection of the sample at Home

  • Business to business Sample collection

  • Franchise based sample collection





Walk-in Sample Collection:


This method of sample collection is the most personal easily accessible way to collect samples from patients. In this era of online-based life, it is a step towards betterment that laboratory tests are also made available with ease of access.


Patients can directly walk-in to the laboratories and give the samples. Labs will process the sample in the laboratory and give reports. In case, the samples need to be processed by main processing centers, the samples will be sent to the main processing centers and then collected back by the laboratories after the processing is over. Patients will be able to collect their detailed report from the laboratories they visited.


Sample Collection at Home:


For many patients, deviation in health is a sensitive issue. Sometimes trustworthy lab institutes might be far away from the patient’s home. This leads to long hours of travel and long hours of waiting for the test to be taken by patients. The whole process might be a bit demotivating for the patients and the increase in their stress.


In this case, labs will visit the patient home and collect samples for testing. Healthcare industry is reaching new heights by making it possible for patients to remain in their safe confinement and get their health tested at their comfortable time without physically leaving their home.


After collecting the samples it will be processed in the labs or sent to the main processing center and a detailed report will be obtained and sent to the patients.



Home Sample Collection is beneficial for:


  • Patients who are bedridden

  • Post-surgery patients

  • Elderly patients

  • Chronically ill patients

  • Pregnant ladies


Business to Business Sample collection lab:


There are more competitors in the field of healthcare than in any other field. Their competition is that they perform better in serving for the health of other people. This service needs to be done in an effective and time-saving manner which would put the patient at ease with the laboratory.


Business to business helping for sample collection can help you gain more recipients and number of doctors recommending your clinic. Two or more businesses who are specialized in various fields of laboratory testing can partner up together and jointly help each other in each field. Big labs can partner with small labs and collect samples.


This way the businesses can direct patients who need specific tests in a diagnostic not available in their own lab but available in the partner's lab. Business to business sample collection can help them mutually gain a lot of patients and thereby trust in the system.



Franchise based Sample Collection Lab:


Establishing a fully equipped diagnostic center in a city is viewed more than a business opportunity and as a service to the better health of mankind. Such diagnostic labs should be working in their 100 percent capacity with state of the art equipment that delivers quality results.

Attaining such a high level of quality for sample collection lab is difficult if you start out fresh. It would be best to join an already established company and start a new franchise that can help in diagnostic sample collection.


Having a franchise with a top company in sample collection and diagnostics will help you better in getting more patients to the lab and better management of the center.


With the already established name and fame of the company, the job for you would be easy.


To know more visit Mocdoc - LIMS




4 Efficient Ways of Sample col...

Investment in health is the best way of investment.....  Read more


Every industry modern laboratories are under pressure to enhance operational efficiency, decrease costs, control regulatory compliance, and improve quality. Apart from this, the rise of CRO (Contract Research Organization) and R&D externalization strategies in the industry of pharmaceuticals has led to laboratories gathering enormous data from different partners, preceding to a significant increase in the complexity of lab workflow.

LIMS (Laboratory Information Management System), Informatics Solutions are being used along the pharmaceutical industry to meet these challenges. The main reason why cloud-based LIMS is preferred is due to its advanced features like 

●      Decreased cost,

●      Automatic software updates,

●      Disaster and backup recovery services,

●      Rapid implementation of LIMS,

●      Flexibility,

●      Security,

●      Accessibility,

●      Collaborations. 

One of the successful Laboratory solutions and laboratory report software used by most of the users is SaaS. Let's explore the SaaS in depth below. 


What is SaaS?

SaaS(Software as a Service), one of the software distribution models and types of cloud computing like IaaS and PaaS. The third-party provider hosts the program rather than downloading and installing the software to run on your PC. Once the software is hosted, it's accessed over the internet by users via a web user interface.


Why SaaS, a cloud-based LIMS, is perfect for your lab? 

SaaS, pathology management software provides plenty of excellent benefits that make it the preferred option of every lab. According to the Forrester Research Inc survey held in last year, 15% of SMB (Small to Medium Business) and 16% of the larger organization make use of SaaS. Compared to the previous year's research, the larger enterprise has seen a 33% increase in the Usage of SaaS. Considering the smaller enterprise, they have seen a 50% increase in SaaS. Below are some reasons to state why Cloud-based LIMS is the right option for your laboratory. 


Hosting Options:

Few providers provide the private cloud option that is able to host within your facility. The private cloud option offers different SaaS LIMS benefits but with fewer security risks. A cloud is public; either it can be private, single-tenant, or multi-tenant. It's easier to validate the single-tenant cloud when compared to the multi-tenant as they are less prone to intrusion or data leakage. 


Data Integrity and Audit Trails:

A permanent audit trail is vital for addressing different concerns in data integrity, both from the perspective of product and regulatory quality. You need to ensure that your SaaS LIMS holds a detailed and reliable audit trail for every information. You also need to make sure whether the data is maintained continuously on the various servers rather than on the data itself.

Apart from that, you need to ensure that your provider has set their system default to store a completely reliable and flexible audit trail. It also controls the network logs and detailed server. It offers data center third party auditing insurance. You need to ensure your SaaS LIMS is capable of integrating with the other informatics systems and with your instruments.


Service Level Agreement:

You must develop a Service Level Agreement with your provider who will be able to address all of the above-concerned areas and more. A Service Level Agreement that is well written is capable of making the variation between a smooth execution & roll out of your SaaS time overruns, cost, and few of the unexpected expenses incurred.


Security:

When dealing with a SaaS Laboratory Management System, you will depend upon your providers to secure your pieces of information as it is going to be stored in the cloud. Almost every cloud service providers offer excellent security for your valuable data.

Even though the data breach risk is less, few organizations that belong to heavily regulated areas hesitate to enable their information to move away from their firewall. Make sure whether you have evaluated the policies of your security thoroughly. It means you have your data secured adequately before working with SaaS LIMS.


Validation:

The important compliance responsibility with every regulation resets with the service provider or manufacturer. Most of the vendors advertise these cloud-based SaaS LIMS as a prevalidated system. But this refers to the network of cloud providers. You need to ensure that you get clear about the meaning of the prevalidated system by the vendor. Also, you need to know what scope is covered so that you can know your system is executed in the right way in the user environment.

Apart from that, SaaS LIMS cloud providers handle every clinical laboratory software patches and upgrades. It ensures that you utilize the system's recent version. You need to understand who should manage revalidation once there is an upgrade or patches taken place. 


Business Continuity:

You need to understand how data recovery and backup can be handled, and also explore who is the reason and responsible for it. The details of the guarantee like service, response time, hardware, uptime, etc. provided by the provider should be stated clearly in the SLA (Service Level Agreement). Apart from that, the Service Level Agreement should contain the details of recovery and backup services that are included. Also, it should hold the cost incurred by exploring a few of the optional services.


System Failover:

There can't be anyone who didn't use Google. For instance, what will happen in case a rogue asteroid crashed to the server farms of Google? Nothing happens. Airtight failover technology and Mirrored servers indicate that the news service will display the craters aerial photos, which once acted as the server farm. High availability and uptime are included in the terms & conditions of the cloud deals that are negotiated in any form.


Instrument Interfacing:

The complexity of the SaaS LIMS is challenging. Private, hosted, and On-Premises cloud LIMS is capable of handling instrument interfacing in the same manner. It is difficult to understand the SaaS LIMS cloud providers' ability, track record, and philosophy when you deal with the instrument interface.


Economics of Scale:

SaaS LIMS cloud providers provide you more or less due to the technology's specialized use. As many customers utilize the identical resources at the same cost, data center, they are slashed, and then the savings passed to the customer. 


Bottom Line:

In the past few years, technology providers have developed cloud-based SaaS LIMS based on market demand. SaaS LIMS enables to facilitate enhanced scalability, agility, innovation, and connectivity across the lab environment. It helps to increase efficiency in operation as well as decrease cost. The decision to make use of a cloud-based SaaS LIMS will be taken into step by a mix of various concerns like regulatory, operations, and security. The best way to ensure that your corporate benefits the higher from SaaS approach to a laboratory information management system is to work with a top-notch informatics consultant.

Is Cloud-Based SaaS Laboratory...

Every industry modern laboratories are under press.....  Read more

                                            


An Introduction to LIMS


Laboratory Information Management system (LIMS) is a software that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. With LIMS, the lab can automate workflows, integrate instruments, and manage samples and associated information. Additionally, labs can produce valid results quickly and can track data across experiments to improve efficiency.


LIMS that are commonly used in clinical labs fall under the below categories:



Benefits of using LIMS in your lab are:

  • Workflow automation

  • Integrate instruments or other in-lab systems

  • Centralize access and storage of data

  • Track data from sequencing runs

  • Initiate downstream data analysis.


The Efficiency of LIMS:


The main purpose of using a LIMS in a lab is to improve the efficiency of sample processing and management. Using LIMS would cut down on the need for manual tasks thereby increasing the accuracy in sample analysis. LIMS captures data automatically, gets processed, and is stored for future reference. The LIMs vendor you choose will define the proceeding process of the software.


Generally, the process of a LIMS is divided into five stages:

  • The sample is logged in after reception.

  • Assignment, scheduling, and tracking of the sample and the analytical workload

  • Processing and quality control associated with the sample

  • Storage of data associated with the sample analysis

  • Inspection, approval, and compilation of the sample data for report generation and further analysis.


Types of LIS Modules Used In Clinical Laboratory:


The features of Laboratory Information system (LIS) have seen an evolutionary growth over the years from sample tracking to enterprise resource planning for clinical and specialty laboratories.


A typical workflow pattern of a LIS in a clinical lab flows through three phases:

  • Pre-analytical: Specimen collection.

  • Analytical: testing of the specimens.

  • Post-analytical: Result review.


The LIS modules are used by various laboratory departments like:

  • Blood Bank

  • Immunology

  • Hematology

  • Microbiology

  • Clinical chemistry

  • Histopathology


Various Common Functionalities Used In LIMS:


With the progress in technology, the functions of a LIMS progresses too. LIMS software is built in a way to support any upcoming progress while effectively working on a basic set of definite functionalities like the collection of data, tracking of sample, processing, data storage, and report generation.


Some of the core functionalities of LIMS are explained as below:


Sample Management:

LIMS was originally created to help in the process of sample management systems occurring in laboratories. This system gets initiated when a sample is received in a laboratory and gets registered in a LIMS. Since a large number of samples are collected and analyzed in a day, it would be difficult to record the samples without the chance of being confused with other analysis. With LIMS, It would be easier to track the sample if it is labeled and assigned correctly by using RFID on the samples or barcodes.


The information collected and stored via a LIMS would fall under the following criteria:

1) Details about the person whose sample is taken

2) Details of the doctor/clinic who recommended for an analysis

3) The tests/analysis needed to be taken on the sample

4) Stages of the sample and destination

5) Storing procedures

6) Expected report generation date

7) Record creation for future purposes.


Workflow Management:

The need for workflow management using a LIMS is as important as Sample management and record-holding. The accuracy of a working system does not just depend on the data; it needs an on-point process assessment where a LIMS system can be used. As the name indicates, workflow management helps automate workflows and assign work if delegated precisely in the software.


All you would have to do for better workflow management using LIMS is:

  • Enter proper codes to direct the LIMS system for a work assignment

  • Configure the process flow of the work for sample analysis

  • Assign exact instruments for the particular work.


Workflow management using a LIMS saves time and conducts the job with precision.


EMR/EHR:

Electronic Medical Record (EMR)/ Electronic Health Record (EHR) is software that collects and stores information on the patient’s medical history in the form of records that can be shared via different health care mediums. Many LIMS have this EMR/EHR functionality built-in in their system. Using a LIMS with EHR function will be a huge asset to your lab as the real-time data exchange can be made possible easily.


To know more about us visit Mocdoc - LIMS

What is laboratory information...

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