Orbito Asia Labs and scans is a comprehensive healthcare facility for imaging and diagnostic purposes. It contains the latest infrastructure with best medical facilities operated by experienced and certified lab technicians with support staffs. They strive to provide ultimate diagnostic services to their patients at an affordable price. They operate in about 20 locations and also have many processing centers across Tamilnadu and Bangalore.
The main reason why Orbito Asia approached MocDoc was to manage multiple collection centers in different areas, also to keep track of samples and information about the patients, since they were using an offline software these operations were not possible. MocDoc LIMS provided them with the best solutions for their problems and proved as a handy software for managing multiple lab centers.
Challenges & Solutions:
MocDoc has always produced masterly solutions to many problems arising in the healthcare industry. Here is a list of problems Orbito Asia faced and its solutions,
Adapting to technology
Orbito Asia was handling their entire management process with offline software. As the magnitude of their labs kept increasing they opted to go for online software to increase their scalability and for better automation. Ultimately a ﬁrm that prides itself in having the latest technology didn’t want an ofﬂine software to hinder its progress.
MocDoc provided them a fully integrated software known as MocDoc LIMS which allowed them to work online also rectify all the problems that they were facing while using offline software.MocDoc LIMS also increased data security of the patients by following a centralized data storage method(SaaS).
Managing multiple centres
Orbito Asia is having multiple centers across Tamilnadu so they needed a proper software to organize their centers and tracking samples. They also needed solutions for organizing their tie-ups with other labs for B2B modules. So they eventually needed online software to perform multi-center organizing and sample tracking efficiently.
MocDoc resolved all their problems by providing them with a fully integrated software which helped them to carry out their expansions in multiple locations, and also delivered propitious results in sample tracking and managing B2B’s to which Orbito Asia have collaborated with.
Avoiding duplicate registrations
Orbito Asia was following a manual entry of information regarding patient details, sample information, center details in their previous offline software this created a situation of having duplicate entries. Also, offline software didn’t have the features to stay connected with multiple locations.
MocDoc approached them with deft solutions on rectifying all their problems which they previously faced. Our software supported Orbito Asia to collect all information about patients and Centers in a secure and organized manner, after which Orbito Asia has shown rapidly reduced errors in data collection and in duplicate entries.
Tracking samples and result collaberation
Results for tests in Orbito Asia labs were often delayed due to lack of features in their offline software for sample tracking, also they were facing some difﬁculties to track the revenue of their centers, outsourcing details, and their payment methods this lead to a major problem in maintaining track records about company expenditures.
MocDoc provided them with a Home Collection application which precisely helped them to correct the problems in sample tracking also this helped them to reduce the turnaround time for collecting test results. For managing B2B relations MocDoc software allows them to easily track their invoices and pending payments since MocDoc is an online SaaS software we provide all results instantly without any delay.
Sending real time updates using multimedia
Orbito Asia labs had to send regular updates to all the partner labs, marketing executives and the patients that visit their lab. Due to the lack of bulk messaging facility, these updates were given in the form of individual messages and emails causing heavy workload and at times erroneous conveyance of messages.
With the help of MocDoc LIMS OrbitoAsia was able to send real-time updates of test results to the patient and also information was conveyed easily to marketing executives without any delay. The additional feature of using our software was it allows labs to also send bulk messages to their patients this reduced the workload drastically.
OrbitoAsia were able to efficiently maintain multiple Centers.
Managing and tracking samples were much easier in MocDoc LIMS.
Consistent Real-time accurate results is an added advantage.
OrbitoAsia were able to send bulk messages and e-mails also they were able to maintain Data privacy.
Reduced workload and improved efficiency in providing propitious results.
Orbito Asia has gained more than 70% of customer satisfaction this year. MocDoc LIMS simplified their entire process through their integrated scalable solutions. OrbitoAsia evaluated 100’s of software and in that, they selected MocDoc software mainly for these three reasons,
Ease of use
Best Support services
To Know More Visit MocDoc LIMS
Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality.
LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive.
Advantages of the cloud-based LIMS:
Integration, upgrades & implementation of the on-premise system indicates that the in-house IT workers having less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case your moving to a SaaS LIMS.
Rapid LIMS implementation:
You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.
Online based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.
Accessibility and Collaboration:
Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.
Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.
Levels the playing field:
An online-based LIMS enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.
By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations which are required to keep your company competitive.
Automatic Software Updates:
When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories which add business values.
Disaster Recovery and Backup services:
Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.
When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.
Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.
You rely on the company to secure your sensitive data when it moves to the cloud and when you work with a SaaS LIMS. Most of the providers in the cloud perform an excellent job to offer a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.
The vital responsibility for regulatory compliances always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.
You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.
Service level agreement:
It's essential to create an SLA with your vendors that address any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.
Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS, but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.
Data integrity and audit trails:
An audit trail is vital to address various concerns of the data integrities, both from product quality and regulatory perspective. You also need to ensure that your LIMS online based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.
Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises required the best value from laboratory information management to new SaaS approaches.
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An Introduction to LIMS
Laboratory Information Management system (LIMS) is a software that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. With LIMS, the lab can automate workflows, integrate instruments, and manage samples and associated information. Additionally, labs can produce valid results quickly and can track data across experiments to improve efficiency.
LIMS that are commonly used in clinical labs fall under the below categories:
Clinical Chemistry Analyzers
Immunoassay Systems etc.
Benefits of using LIMS in your lab are:
Integrate instruments or other in-lab systems
Centralize access and storage of data
Track data from sequencing runs
Initiate downstream data analysis.
The Efficiency of LIMS:
The main purpose of using a LIMS in a lab is to improve the efficiency of sample processing and management. Using LIMS would cut down on the need for manual tasks thereby increasing the accuracy in sample analysis. LIMS captures data automatically, gets processed, and is stored for future reference. The LIMs vendor you choose will define the proceeding process of the software.
Generally, the process of a LIMS is divided into five stages:
The sample is logged in after reception.
Assignment, scheduling, and tracking of the sample and the analytical workload
Processing and quality control associated with the sample
Storage of data associated with the sample analysis
Inspection, approval, and compilation of the sample data for report generation and further analysis.
Types of LIS Modules Used In Clinical Laboratory:
The features of Laboratory Information system (LIS) have seen an evolutionary growth over the years from sample tracking to enterprise resource planning for clinical and specialty laboratories.
A typical workflow pattern of a LIS in a clinical lab flows through three phases:
Pre-analytical: Specimen collection.
Analytical: testing of the specimens.
Post-analytical: Result review.
The LIS modules are used by various laboratory departments like:
Various Common Functionalities Used In LIMS:
With the progress in technology, the functions of a LIMS progresses too. LIMS software is built in a way to support any upcoming progress while effectively working on a basic set of definite functionalities like the collection of data, tracking of sample, processing, data storage, and report generation.
Some of the core functionalities of LIMS are explained as below:
LIMS was originally created to help in the process of sample management systems occurring in laboratories. This system gets initiated when a sample is received in a laboratory and gets registered in a LIMS. Since a large number of samples are collected and analyzed in a day, it would be difficult to record the samples without the chance of being confused with other analysis. With LIMS, It would be easier to track the sample if it is labeled and assigned correctly by using RFID on the samples or barcodes.
The information collected and stored via a LIMS would fall under the following criteria:
1) Details about the person whose sample is taken
2) Details of the doctor/clinic who recommended for an analysis
3) The tests/analysis needed to be taken on the sample
4) Stages of the sample and destination
5) Storing procedures
6) Expected report generation date
7) Record creation for future purposes.
The need for workflow management using a LIMS is as important as Sample management and record-holding. The accuracy of a working system does not just depend on the data; it needs an on-point process assessment where a LIMS system can be used. As the name indicates, workflow management helps automate workflows and assign work if delegated precisely in the software.
All you would have to do for better workflow management using LIMS is:
Enter proper codes to direct the LIMS system for a work assignment
Configure the process flow of the work for sample analysis
Assign exact instruments for the particular work.
Workflow management using a LIMS saves time and conducts the job with precision.
Electronic Medical Record (EMR)/ Electronic Health Record (EHR) is software that collects and stores information on the patient’s medical history in the form of records that can be shared via different health care mediums. Many LIMS have this EMR/EHR functionality built-in in their system. Using a LIMS with EHR function will be a huge asset to your lab as the real-time data exchange can be made possible easily.
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Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of which are:
The data stored in the cloud are fully encrypted, hence 100% data safety.
Cost saving as there is no need of server maintenance.
With effective data recovery, any data loss can be reverted.
No manpower required as everything is stored in the cloud, unlike physical servers.
Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:
Implement a Cloud-Based Service Desk:
The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the need of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.
Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow-up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download report through the website making them completely independent.
Ease of Mobility:
Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing on a mobile version of your laboratory’s website or even an App is a good idea.
You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions, increased patient satisfaction.
LIMS Staff Training:
It’s essential to train laboratory staffs to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, department wise and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows and reporting. Staff training in each department is very important for businesses to succeed.
Increase Speed of Operation:
While there is technology in place to conduct meetings between people from different locations, Cloud-based LIS effectively helps access any data from any location as long as their login has access rights to that data. This ensures faster exchange of information resulting in an overall increased speed of operations of the laboratory.
Ease up the Implementation Process and Quality Indicators:
The constant check of quality to ensure stability in business is the major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.
LIMS can monitor jobs like Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period and analyze the metrics to issue performance-based documents. Then LIMS can develop standard quality indicators and key performance indicators.
These are the few steps in which you could optimize our laboratory functions by using cloud-based LIMS. By identifying your business metrics, you can now establish new grounds for business optimization with cloud technology.
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The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it really is?
LIMS And What Does It Do?
The Laboratory management system started as a system to keep a record of test samples, their results and all other particulars of donor and patients sample. From the point of its inception, the laboratory management system followed the traditional methods of manual labeling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.
Ever since the Laboratory Information Management System is in a course of upward trajectory.
As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in lab or patients house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the result of the tests to the database in real-time.
To put in simple words:
A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.
In its early days, the laboratory management system was an isolated off the network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.
Even though the laboratory management systems provide easy accessibility of the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include
Limitation in the storage capacity of the database servers
The maintenance of servers at the healthcare facility itself involves difficulties
Medical procedures that involve referral to different locations will require carrying of physical records; which is an inconvenience again.
Though the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.
Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS or Emails is restricted.
Since there are technologies developed already to overcome these limitations, they should be employed immediately.
The cloud storage is a powerful technology than it sounds. The cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.
The data centers provide a larger bandwidth to access the servers. That is more than enough to provide traffic less access.
Since the cloud servers have multiple redundant systems, there is always a backup and data loss is not a thing to worry about.
The centralized data center for the laboratory management system makes it possible to access data from anywhere in the world with authorization.
The maintenance of these servers is extremely cost-effective compared to the standalone LIMS.
As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing and delivering. And there is easy scalability in business.
The inter-connection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their personal health records up to date with no effort.
LIMS Beyond Limits:
The LIMS software, even though started as a record-keeping and managing healthcare solution, it has now evolved into a state of complete management solution. It has given a massive boost to the administration of the healthcare facility and also the financial management of the healthcare centers.
The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.
For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.
Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day to day management solutions besides healthcare solutions.
The LIMS software can make schedules for doctors and specialists. It also helps in scheduling for follow-ups and cancellation of appointments at the request of patients through IVRs and websites.
Since there is always a demand for the time slots to access the laboratory equipment and devices, including the high-cost scanners which are a rare resource, LIMS software can schedule their time slots in the most effective way.
In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifies the maintenance of laboratory equipment and other services.
The AI of LIMS and it's future:
The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.
The AI is definitely the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the qualities of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.
The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information management System (AI LIMS) will be working along with humans and serve humanity.
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