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MocDoc HMS is happy to share that we recently received two recognitions from CompareCamp amongst an array of outstanding hospital management software solutions - the Rising Star of 2019 Award and the Great User Experience Award. The entire MocDoc team welcomes these accolades with pride and joy.

CompareCamp is an industry expert when it comes to providing SaaS reviews that dissect and compare software tools and features to enable users in making informed decisions when it comes to choosing the best software for their business.

The Great User Experience Award did not come as a surprise as our team deeply researched hospital management needs and tirelessly worked to create tools and features that dealt with improving core operations and streamlining administrative work and management.

We aimed to have MocDoc HMS make it easy for users to have a robust, comprehensive, and reliable hospital management software that can take on all their daily needs and concerns a day in and day out.

Providing a smooth workflow for an automated in-patient and out-patient administration was our priority as these group of tasks determine the level of efficiency and efficacy of hospitals. CompareCamp experts highlighted how intuitive the automation is with digital patient information sheets and dedicated portals where patients can conveniently schedule appointments online.

The intuitive automation, our advanced pharmacy management, and tools that allow for push notifications for laboratory results gained us more users. In turn, this duly garnered us the Rising Star of 2019 Award.

Knowing that our efforts are seen and that it truly brings more value to the lives of our users is more than enough for our team. The awards are but delightful bonuses. Trust that the entire MocDoc HMS team is ever empowered and will continue to deliver quality work to all.


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HMS covers three aspects in managing the hospital, they are Operational, Financial and Clinical Aspects. If you look at Hospital Management Software, most of the software cover only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. Hospitals when evaluating HMS software gives much importance to operational and financial aspects and less importance to clinical records.



This blog talks about the importance of focusing on clinical records, otherwise knowns as Electronic Medical Records (EMR) in HMS.


What is EMR?


EMR is called Electronic Medical Records (EMR), which include the information regarding the patient's medical history like their treatment as discrete medical practices possess them.


When considering individual patients the EMR will indulge information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc.  


EMR constitutes different characteristics considering the medical practices which include their functioning system to all other medical care procedures.


Apart from the software platform benefits, the Electronic Medical Record Systems also provides many other prominent pieces of information to care.


Coordination procedures connecting receptions information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.   


Benefits of EMR for the Medical Practice


Below are some of the advantages the Electronic Medical Record bring on the Medical Practices.


  • Capable of transferring information of the patient from one department to the other quickly.

  • The digital record environment helps to save much space.

  • Through EMR you can quickly enhance the serves number of patients for the improved productivity and workflow of the patients daily.

  • The medical practice with reduced errors leads to vast improvement in patient care as well as the result management.

  • The operational cost is much reduced with EMR especially for expenses made for overtime labor and the transcription services.

  • With EMR, the electronic medical records can be customized and are scalable.

  • The capability of providing any advanced clinical documentation and e-prescribing.  

  • The efficient and accurate process of billing with their advanced healthcare practices.


What Benefits does EMR provide for the Patients?


  • Improvement Patient Treatment and other Diagnosis of diseases.

  • No chances for significant errors in a patient health record.

  • Rapid decision-making responses and patient care from different medical professionals assigned for individual patients.


What are the Essential Core Capabilities of the EHR?


The Electronic Medical System indulges seven different core capability namely.


1. Health Information and Data:


With EHR, you can access any essential information of the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc. quickly, this provides the clear idea for the custodian or minder to decide on the treatments promptly.


2. Result Management:


People who take care of the patients are provided with multiple settings regarding the patient care, and this will undoubtedly improve the effectiveness of the care and safety of the patients reliably through the quick access of past and new test results.


3. Decision Support:


The computerized EMR system makes use of the Prompts, reminders, alerts for the various benefits like providing the complementary clinical practices with improved compliances, possibilities of regular screenings and also capable of taking other vital methods, natural treatment and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.


4. Electronic Connectivity and Communication:


The Improved care continuity, enhanced timeliness of the treatment and diagnosis of the diseases, reduced events frequency, etc. are some of the critical benefits the Electronic Medical System provides for the secure, efficient and accessible communication between the patients and the providers.


5. Patient Support:


The various tools provided for the patients like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc. helps to keep their diabetes and other chronic diseases under their control.


6. Reporting:


Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reason for 90% of the Clinician chooses EHR is for their reduced human errors.


For, E.g., if nurses and physicians have every minute details regarding their patient's history in their fingertip, then there might be no massive chances for the critical care and emergency treatment. By doing so, they will be able to calculate the patient's body conditions efficiently. As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions.


The detailed history of the patients will help in finding a new health care provider through the patient's current health state and with the medical history. They also support exchanging the patient information with healthcare facilities if the patients have not requested for them.


7. Integration


Electronic medical record (EMR) is not a standalone system rather it is a complete ecosystem with a number of integrations, making it a holistic solution for prevention, diagnosis, treatment, care, and management of medical conditions.


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With advancements in AI, digital assistants are becoming more and more capable. What started as an advanced voice-based search device, has now become capable of helping us manage our daily schedules, book appointments, make reservations, play songs, and it may one day act as a complete assistant to all of us. They were first seen in smartphones, in the form of Siri in iPhones and Google Assistant in android devices and now they’re coming in the form of standalone devices such as Amazon’s Echo, Google Home devices and Apple’s Homepod.

Digital assistants, like in every other aspect of our life, have a huge potential in revolutionizing healthcare by assisting hospitals, doctors and other paramedical staff in record-keeping, managing their appointments, and help in taking better care of the patients in an efficient manner. Artificial intelligence is assisting doctors in making better diagnoses, and advanced robotics technology is making surgeries more precise. Digital assistants may one day be as ubiquitous as a stethoscope in a hospital as they become more automated. Recently some hospitals in USA introduced Alexa skills, with which patients can book appointments and manage prescriptions.

Digital assistants for patients

People are becoming more and more dependant on their digital assistants on their phones. Recent stats show that by 2020, 50% of all searches would be done by voice search and 30% of all searches would be done without screens. This number is bound to increase with the increasing number of smart home speakers and increasing capabilities of digital assistants.

With the integration of digital assistants to hospital management systems, patients would be able to book an appointment with a doctor, just by talking to their digital assistants. Patients would be able to upload their health parameters such as blood sugar, blood pressure levels on a daily basis if their health conditions require it without having to visit the hospital or filling complex forms. This would enable their doctors to provide more accurate and reliable advice for their patients. They can also get the results of their lab tests without having to visit the hospital or lab. With advanced hospital management systems, patients can currently receive their test results in a PDF form, but as digital assistants become more ubiquitous, they would prefer asking their smart devices, instead of looking at their screens.

Digital assistants would also be able to assist in providing first aid with real-time advice from doctors and summon qualified medics in case of an emergency. There are unconfirmed reports of cops being called using amazon Alexa in case of domestic violence, and this shows the potential for digital assistants being helpful in case of a medical emergency.

How doctors can make use of digital assistants

Doctors are required to maintain clear records of their patients’ history. Clear and accurate records help to provide accurate treatment when the patient has any medical issues in the future. Doctors usually have to rely on shorthands, or transcriptions to make accurate records in the short time they have, and there is a chance that they may forget to add minute details when the records are made at a later date. This has been reduced to a large extent by the use of electronic health records, which are often made as easily filled templates, but with the use of digital assistants, doctors can simply dictate the health condition of the patient, and with the use of smart prompts, they can be sure that they didn’t miss any info.

The smart assistants also have the potential to help doctors better manage their appointments and schedules. Doctors can easily get the complete details of their appointments, the timings, and the schedule simply by asking their digital assistant.

Digital assistants for hospital administration

Hospital management systems have made it easy for hospital administrators to get accurate real-time information about the status of their hospitals, and manage it efficiently by making better use of their resources. But this also means they have to check their screens much more often, and this can become tiring on a daily basis.

With the use of a digital assistant, hospital admins can get quick reports of their hospitals, such as daily revenue, the total number of appointments, expenses incurred, and also about the stock of essential pieces of equipment, disposables, and medicines.


Alerts for emergency situations, such as when adequate doctors or paramedics are not available, or when essential supplies are running low, will ensure that the hospitals are making the best use of its resources.

If you would like to implement voice assistants to go with your hospital management systems, contact us 


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When you decide to implement a hospital management system in your hospital, the next step is to decide which system you want to use. Even though researching on the internet and going through the product catalogs of many software providers may tell you what to look for and what all features offered by different companies, it may not give you a complete picture. This is where an HMS product demonstration will be useful. Most companies provide free hospital management systems demo to prospective clients. A free demonstration of the software is an excellent way of knowing what exactly you will be getting when you finally purchase the software. It is like taking a test drive before you buy a car, and like a test drive, you need to know how to best know the software during the demo.

Understand your hospital

For getting a good hospital management software demo, the first step is to get a complete understanding of your hospital. Since you have already decided to get an HMS, you must have done most of your homework. But you need to know what all features you will need when you implement the HMS. For HMS to achieve its full potential, the system should meet the requirements of all the users from the hospital administrator, to the lab technicians. To ensure this, discussions will have to be held with the users to get their input. The benefits of these discussions are two-fold. The requirements of different departments will be different and you will be able to know what everyone wants. The other benefit is that the employees of the hospital may have previous experience in using different kinds of HMS, and you will get a lot of insights into the advantages and drawbacks of different systems. And this information will come in handy while getting the demonstration.

Having a thorough understanding of the workflow is also very important. Usually, different department heads will have their own ways of managing their departments. This is important both while getting a hospital software demo, as well as when you are actually implementing the system. Most HMS systems are customized around the workflow in a hospital, and company representatives will need to get a fair idea so as to provide you a good solution. So it’s better to have all the answers ready when you’re getting the HMS demo. This will also help you when you implement an HMS system in your hospital

Online demo

Software providers sometimes provide demos in their websites, and this is a way for you to know the software before a face to face demo. You can use these online demos to know the general features of the HMS system. Once you have gone through this demo, you will know what questions you have to ask the company representative. Online demos are free and the least time-consuming way to evaluate software, even though they may not be complete.

Questions you should ask

Once you have talked to other hospitals that have implemented  HMS or if you’re already using an HMS, you are probably aware of the general features all the HMS systems have. So before the demo, you need to keep in mind the problems at your hospital you’re trying to solve, and the features you’ll need to use this. The problems could be the ones faced by doctors or patients, such as difficulty in scheduling the appointments, or it could be business problems, such as low returns or pilferage from the pharmacy.

A hospital management system demo usually takes around 45 minutes and starts with an introduction about the software company. After this, the company representative may ask you regarding the problems you are facing. Most companies are willing to customize their software for your needs, and you have to make the best use out of this. Once you have explained the difficulties your hospital is facing, the representatives will probably explain some of the features they have that can solve these issues. During the demo, if you’re already aware of the general features, it is better to focus on these key features to make a good decision.  

There are no set rules on how a demo is conducted, so ask all the questions you have regarding the software. The point of getting a demo is not to make a decision then and there, but to understand all the features of the software. It’s also vital that all the stakeholders also understand the software before making a decision, so have representatives from all the departments for the demo. Before deciding on a system, get demos from multiple companies, compare the software and then decide. 


To know more about HMS systems and get a demo, visit MocDoc

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Hospital has become one crucial & mandatory part of the current digital world, and every human requires their services. In this case, the hospital must take good care of things to track the reports of their patients. Hospital Management System (HMS) is the hottest trend at present to keep track of every detail of the patients clearly and instantly.  

Hospital Management System is a software system that makes back-office activities, administrative, and clinical activities paperless. It means you can save plenty of time and money as they are capable of controlling every operation in the hospital. Healthcare IT solutions play a crucial role in enhancing the services in healthcare by managing bills, reports, and other activities of their patients.  

Technology act as a bridge between the healthcare system and people leads to excellent healthcare services. Many staff at healthcare centers is also gaining a good insight into the trending technologies to provide the best for their patients, like offering them needed comfort and time. There are so many modules that Hospital Management System offer namely  

  • Administrator - the main module of HMS, which holds every permission and right to handle different hospital modules. 

  • Patient Management: The module which deals with complete management and patient care related to OPD, Reception desk, Radiology, Laboratory, IPD, and more. Apart from this, they also control visitors, appointments, and other aspects of outdoor and indoor patients. 

  • Stores and Pharmacy: The module deals with medicine stock and other relevant records. 

  • HR and Personnel Management: The module manages the hospital payroll features like leaves, bonuses, incentives, substitute management payroll modules, daily attendance, payslips, salary, and more. 

  • Finance Management: The module is needed to eliminate the paperwork as the financial department is the one crucial part while considering hospitals. 

  • Clinical Services: It includes operation theatre management, housekeeping, dietary, waste management, ambulance management, mortuary management, maintenance, laundry, and more.  

How HMS enhance hospital productivity? 

There are many reasons to state how the Hospital Management System helps in increasing the productivity of any hospital. Here are a few of them below.  

Increases Decision Making:  

Hospital Management System helps the professionals in healthcare to check out the clinical documents, diagnosis, patient records, and other relevant things at a single view and therefore results in the healthcare professionals to make decisions at the right time.  

Enables Patient Interaction:  

The HMS software helps in strengthening the relationship between patients and doctors. It also helps in making it more interactive and also enhances communication for the right type of treatment.  

Appointments:  

The patients and other people who need to visit the doctor can schedule or book their appointment with their doctors online. It helps to save time and money for the people.  

Sharing:  

The HMS helps information sharing between specialists in healthcare.  

Decreases Human Errors:  

Hospitals need to be clear, and a small error can lead to critical issues. The Hospital Management System, as an automated process, helps in eradicating the mistakes in the medical reports.  

Enhances Data Security:  

The Hospital Management System is more secure and, therefore, no chance for data thefts to occur as it happens in manual systems. Healthcare centers and other hospitals can keep their critical information safe from hackers or unauthorized persons. Everything in Hospital Management is accessed by a controlled method and, therefore, no chance for errors.  

Web-based:  

Hospital Management System is web-based, and therefore, it is an affordable option.  

Payments:  

The Hospital Management System provides access to process claims and makes online payments easily.  

Technically Advanced:  

The HMS is advanced and, therefore, capable of handling every operation at a hospital. The healthcare system which sends electrical information about the patients is the most preferred option for many people as there are many choices like choosing their doctors, grab the reports of tests taken without any hurdles.  

What are your views about the Hospital Management System on Hospitals? Any other queries or information regarding HMS are welcome.

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