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Every industry modern laboratories are under pressure to enhance operational efficiency, decrease costs, control regulatory compliance, and improve quality. Apart from this, the rise of CRO (Contract Research Organization) and R&D externalization strategies in the industry of pharmaceuticals has led to laboratories gathering enormous data from different partners, preceding to a significant increase in the complexity of lab workflow.

LIMS (Laboratory Information Management System), Informatics Solutions are being used along the pharmaceutical industry to meet these challenges. The main reason why cloud-based LIMS is preferred is due to its advanced features like 

●      Decreased cost,

●      Automatic software updates,

●      Disaster and backup recovery services,

●      Rapid implementation of LIMS,

●      Flexibility,

●      Security,

●      Accessibility,

●      Collaborations. 

One of the successful Laboratory solutions and laboratory report software used by most of the users is SaaS. Let's explore the SaaS in depth below. 


What is SaaS?

SaaS(Software as a Service), one of the software distribution models and types of cloud computing like IaaS and PaaS. The third-party provider hosts the program rather than downloading and installing the software to run on your PC. Once the software is hosted, it's accessed over the internet by users via a web user interface.


Why SaaS, a cloud-based LIMS, is perfect for your lab? 

SaaS, pathology management software provides plenty of excellent benefits that make it the preferred option of every lab. According to the Forrester Research Inc survey held in last year, 15% of SMB (Small to Medium Business) and 16% of the larger organization make use of SaaS. Compared to the previous year's research, the larger enterprise has seen a 33% increase in the Usage of SaaS. Considering the smaller enterprise, they have seen a 50% increase in SaaS. Below are some reasons to state why Cloud-based LIMS is the right option for your laboratory. 


Hosting Options:

Few providers provide the private cloud option that is able to host within your facility. The private cloud option offers different SaaS LIMS benefits but with fewer security risks. A cloud is public; either it can be private, single-tenant, or multi tenant. It's easier to validate the single-tenant cloud when compared to the multi tenant as they are less prone to intrusion or data leakage. 


Data Integrity and Audit Trails:

A permanent audit trail is vital for addressing different concerns in data integrity, both from the perspective of product and regulatory quality. You need to ensure that your SaaS LIMS holds a detailed and reliable audit trail for every information. You also need to make sure whether the data is maintained continuously on the various servers rather than on the data itself.

Apart from that, you need to ensure that your provider has set their system default to store a completely reliable and flexible audit trail. It also controls the network logs and detailed server. It offers data center third party auditing insurance. You need to ensure your SaaS LIMS is capable of integrating with the other informatics systems and with your instruments.


Service Level Agreement:

You must develop a Service Level Agreement with your provider who will be able to address all of the above-concerned areas and more. A Service Level Agreement that is well written is capable of making the variation between a smooth execution & roll out of your SaaS time overruns, cost, and few of the unexpected expenses incurred.


Security:

When dealing with a SaaS Laboratory Management System, you will depend upon your providers to secure your pieces of information as it is going to be stored in the cloud. Almost every cloud service providers offer excellent security for your valuable data.

Even though the data breach risk is less, few organizations that belong to heavily regulated areas hesitate to enable their information to move away from their firewall. Make sure whether you have evaluated the policies of your security thoroughly. It means you have your data secured adequately before working with SaaS LIMS.


Validation:

The important compliance responsibility with every regulation resets with the service provider or manufacturer. Most of the vendors advertise these cloud-based SaaS LIMS as a prevalidated system. But this refers to the network of cloud providers. You need to ensure that you get clear about the meaning of the prevalidated system by the vendor. Also, you need to know what scope is covered so that you can know your system is executed in the right way in the user environment.

Apart from that, SaaS LIMS cloud providers handle every clinical laboratory software patches and upgrades. It ensures that you utilize the system's recent version. You need to understand who should manage revalidation once there is an upgrade or patches taken place. 


Business Continuity:

You need to understand how data recovery and backup can be handled, and also explore who is the reason and responsible for it. The details of the guarantee like service, response time, hardware, uptime, etc. provided by the provider should be stated clearly in the SLA (Service Level Agreement). Apart from that, the Service Level Agreement should contain the details of recovery and backup services that are included. Also, it should hold the cost incurred by exploring a few of the optional services.


System Failover:

There can't be anyone who didn't use Google. For instance, what will happen in case a rogue asteroid crashed to the server farms of Google? Nothing happens. Airtight failover technology and Mirrored servers indicate that the news service will display the craters aerial photos, which once acted as the server farm. High availability and uptime are included in the terms & conditions of the cloud deals that are negotiated in any form.


Instrument Interfacing:

The complexity of the SaaS LIMS is challenging. Private, hosted, and On-Premises cloud LIMS is capable of handling instrument interfacing in the same manner. It is difficult to understand the SaaS LIMS cloud providers' ability, track record, and philosophy when you deal with the instrument interface.


Economics of Scale:

SaaS LIMS cloud providers provide you more or less due to the technology's specialized use. As many customers utilize the identical resources at the same cost, data center, they are slashed, and then the savings passed to the customer. 


Bottom Line:

In the past few years, technology providers have developed cloud-based SaaS LIMS based on market demand. SaaS LIMS enables to facilitate enhanced scalability, agility, innovation, and connectivity across the lab environment. It helps to increase efficiency in operation as well as decrease cost. The decision to make use of a cloud-based SaaS LIMS will be taken into step by a mix of various concerns like regulatory, operations, and security. The best way to ensure that your corporate benefits the higher from SaaS approach to a laboratory information management system is to work with a top-notch informatics consultant.




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Aruna Clinical Laboratory

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation

Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.

As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations

And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.


MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:

  • Automated machine interfacing

  • Integrated billing

  • Improved rate plan

  • Increase in patient count & revenue

  • Reduced errors in billing

  • Reduction in overall transportation cost

  • High security with no 3rd party access


Results

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.


For more information, visit MocDoc LIMS

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The rise of new technologies has made the volume of data drastically increasing day by day. The data volume generated globally across clinical research, biobanks, and other relevant testing laboratories are developing at a faster rate. Surviving the vast data volume and influencing it for research or business is stimulative for labs, especially if they don't possess a regulated mechanism to use and process the data. 

One of the crucial reasons to invest in the Lab Information Management System (LIMS) is that it is used for organizing the data disregarding what type of industry you belong to. Information availability and rapid data growth have resulted in the extensive evolution of data management. Below are ten vital signs that state why you should invest in a LIMS.


1. Your laboratory holds higher operational costs: 

Leading the particular portion of the allotted funds into laboratory personnel for management and data entry operations. 

A Lab Information Management System frees human resources from time consuming and unproductive tasks, and therefore, they are considered as the high saver for your data entry and management operations. You will be able to pay-as-you-go on any basis like monthly or yearly if you prefer to go with a cloud-based LIMS. This means that you no need to make any investments towards hardware installations. 


2. You hold transcriptional data entry errors and not able to share information (data silos):

It indicates poor data traceability, problems with connecting data across various data sources & instruments, and data's manual input leading to transcriptional errors. 

A Lab Information Management System combines with other data sources and instruments flawlessly and manages the data in the laboratory in an enhanced manner. LIMS automated calculations save time and decrease errors for laboratory personnel. Apart from this, the information can also be retrieved accurately at any time. 


3. When there is a risk in your laboratory data:

The sign is when you are not able to grab access to perceptive clinical information, no reliability, not able to follow the regulations based on your industries, making use of paper-based systems and spreadsheets to manage data in your laboratory. 

A Lab Information Management System provided enhanced reliability and data security by matching the industry related standards, namely 21 CFR Part 11, HIPAA, and more. It also protects perceptive clinical information by hindering user access of unauthorized persons.  


4. When your laboratory has inferior disaster management system: 

Insufficiency of a suitable mechanism for data storage and retrieval in the event of theft, fire, or natural calamities. 

A Lab Information Management System ensures data continual by copying data to mirror servers, storing data on the primary servers, and also make sure on the timely backups. The information can be managed in case of any theft, fire, or natural disasters.  


5. When you don't have real-time data metrics: 

The sign indicates when there are no updates to laboratory clients and users on sample processing stages when there are no notifications and alerts for sample expiry or inventory depletion, and when there is no real-time display of metrics of the laboratory in the main dashboard to watch out important problems. 

A Lab Information Management System alerts you regarding the inventory depletion or assists in identifying expired samples with the help of alarms, and this makes sure about the timely inventory replenishment. The LIMS also helps you to stay updated on testing or processing samples in your labs by sending application notification or email alerts so that you will be able to know the critical problems instantly. 


6. When your laboratory has poor traceability and limited data storage capacity:

The sign is when there are any difficulties in tracing the possible data instantly by searching over different piles of paper data when generating an extensive amount of sample information with the help of paperwork, and when there are too many piles of paper data in the labs, limiting the capacity in the data storage. 

A Lab Information Management System assists in managing information electronically and helps to decrease paperwork. You can accurately and instantly trace information with the help of different tools. A cloud-based LIMS protects the data in the cloud, and this data is accessible in real-time and 24/7 available anywhere. 


7. When your laboratory is unable to reach the expected productivity: 

Delayed Turnaround Times and experimental analysis over industry averages, and influencing human resources for auditing, manual data entry, report generation are the vital signs. 

A Lab Information Management System helps labs to plan data management effectively, accelerate operations, and execute different business decisions. It also helps in generating rapid reports and control an audit trail along with time stamp and date. 


8. When you have sustainability problems: 

When your competitors receive more orders when compared to you and when there are insufficient business agility and responsiveness. 

A Lab Information Management System can help in making your laboratory business active amid the complicated global market. 


9. When your laboratory lacks collaboration scientifically:

When there requires a high sample turn around time and data duplication for sharing with collaborators and partners. 

A Lab Information Management System, particularly in the case of cloud-based, helps in decreasing errors, avoid data duplication, enables accelerated turn around time, and effective collaboration. Apart from this, it also allows us to achieve higher profit, market share, and productivity. 


10. When you have no capabilities in customizing for your different data management methods: 

Applying new changes to the existing data manually to the older records, and where there is no customizations option available with spreadsheets and paper-based systems. 

A Lab Information Management System enables customization as per your requirements and is also considered as the highly configurable solution. Any new changes can be applied instantly on the original records and therefore saves more time. 

I hope the above signs let you choose the right LIMS. Any other queries and comments on the Lab Information Management System are welcome. 






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Laboratory Information Management System (LIMS) is a software-based solution that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. Evaluating and choosing the right LIMS must be done after analyzing some salient features like cost, interface, the ability of the system to evolve based on your future requirements, etc.


In this blog, we will help you evaluate the best and cost-effective laboratory information system that will suit your requirement in the best way.





What to Choose Between Online and Offline Model of LIMS?


The offline model of LIMS software is an outdated one. Some disadvantages of using offline LIMS are:


  • Not user-friendly.

  • No mobile app facilities

  • Reports can be generated. But patients have to get the reports directly visiting the premises.

  • Patients record not synchronized with multiple lab locations

  • In case of a server crash, there is no possibility of getting data back. Less data security.

  • Future technology updates are tough to install

  • Maintenance is high.


Offline LIMS has some defects. Due to its unavailability online 24/7, the data collected can be stored only in a desktop, increasing the chances of data loss. The offline LIMS is best suited for small laboratories with only one clinical lab.


Why is Online Model of LIMS the Best Choice?


The online model of LIMS is based totally on the cloud. Hence the data can be viewed from anywhere in the world if they are updated on the cloud. Monitoring live instrument data with the right tools will allow your company to make faster decisions with accurate information and support the on-time delivery of reports.


A time-consuming, manual process will be transformed into a fast, automated process, where human errors in collecting and processing information will be reduced to zero, allowing the company to concentrate its resources on its core functions and attain higher productivity and efficiency in its work.


Some benefits of online LIMS are:


    • Low Maintenance cost.

    • Instrument data storage for auditing purposes.

    • An interface that works with any Database or LIMS.

    • Get future updates as notifications

    • Secure environment

    • Track updates with mobile app


Choosing The Right LIMS For You


Choosing the right Laboratory Information system depends purely on the requirement of the lab and the processes involved in it. You have to know the exact way in which the user data have to be logged in and the ways of analyses. This way you can easily find the exact LIMs software that would suit your requirement the best. Some of the requirements of a laboratory include:


    • Functional requirements

    • IT requirements

    • Interface requirements

    • Data management requirements

    • Error handling


It is best advised to have business flow diagrams that will clarify the workflow, requirements, process in the lab. This business flow diagram will help in considering the instruments and systems involved in the lab that needs to be interfaced with the software for harmonized workflow.


Understanding the Functionality Requirements


Understanding the requirements of your laboratory systems cannot be explained enough as the utmost important feature for choosing the right type of LIMS. A LIMS software used for the mining of oil and gas cannot be used completely for clinical purposes. Before investing in LIMS software by any vendor, it is vital to check that the software completely fulfills the needs of the laboratory. This includes the process of sample collection and data entry to the process of report generation and saving of reports. The functional requirements should be clearly listed and cross-checked regularly even after implementation in the system.


Some of the functional requirements that need to be checked in a LIMS are:


    • Laboratory Test Processing.

    • Test scheduling.

    • Sample Collection Methods

    • Sample Tracking.

    • Instrument control.

    • Report generation.

    • Quality control and Quality assurance.

    • Statistical analysis.

    • Resource management.

    • Laboratory Safety and Accident Prevention techniques.


Once the use cases that include the kind of user type is, sample logging method and result publishing are quantified, your functional requirements will get a lot clearer paving you for the best suitable LIMS purchase.


LIMS Future Upgrades


Choosing LIMS after a thorough analysis of your current needs is the best way of making an apt choice. However, the future in laboratory management might evolve with the changing technologies and more convenient workflow. Keeping that in mind, choose software from a vendor which is best suited for both your current needs and all your future needs.


Seeking advice on the improvement of the system might be too late when the implementation of LIMS software has already taken place. Jot down your requirements clearly and analyze the same with your team of experts who can justify the need for improvement based on futuristic updates.


When businesses want to add more location, tie-up with B2Bs, add home collection module, NABL policy changes, the LIMS software should be able to upgrade and adopt it.


This will ensure that your business is on-speed with the technology involved and can easily benefit from it in terms of productivity and workflow management.



LIMS Mobile Applications


Using LIS is the best method for the automation of Laboratory technologies. This implies that the process of computing of sample analyses must be done faster, more efficiently and there is easy workflow management with mobile apps.


Types of LIMS mobile apps:


  • Home Collection App

  • Runner App

  • Laboratory Owner App

  • B2B App

  • Patient App


LIS which helps pathologists approve data from anywhere in the most efficient system and can be extremely useful to labs and doctors alike. This saves a lot of time on the workflow. Automation of doctor approval in a mobile app can help LIS make more decision quickly.


These were some basic points that might help you choose the best-suited LIS for your laboratory. Choose cost-effective software for your lab, but don’t miss on the quality or vendor credibility while choosing the right LIS for your laboratory.


24/7 Support System


When you choose a LIMS software, make sure you are provided with 24/7 support facilities. When you face any issues with the LIMS software, you can contact the support professionals anytime and from anywhere and get the issues resolved quickly.


Data Security in LIMS


Security of data is the most basic need for any kind of industry; especially one involving the data and reports of patients. Implementation of a LIMS is specifically done to make the process easier and more secured, safeguarding the patient information from misuse. This has to be done while improving the knowledge level in the organization about the system by sharing the lab information accessible across various departments globally in the organization.


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Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of which are:


  • The data stored in the cloud are fully encrypted, hence 100% data safety.

  • Cost saving as there is no need of server maintenance.

  • With effective data recovery, any data loss can be reverted.

  • No manpower required as everything is stored in the cloud, unlike physical servers.


Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:





Implement a Cloud-Based Service Desk:


The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the need of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.


Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow-up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download report through the website making them completely independent.


Ease of Mobility:


Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing on a mobile version of your laboratory’s website or even an App is a good idea.


You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions, increased patient satisfaction.


LIMS Staff Training:


It’s essential to train laboratory staffs to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, department wise and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows and reporting. Staff training in each department is very important for businesses to succeed.


Increase Speed of Operation:


While there is technology in place to conduct meetings between people from different locations, Cloud-based LIS effectively helps access any data from any location as long as their login has access rights to that data. This ensures faster exchange of information resulting in an overall increased speed of operations of the laboratory.


Ease up the Implementation Process and Quality Indicators:


The constant check of quality to ensure stability in business is the major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.


LIMS can monitor jobs like Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period and analyze the metrics to issue performance-based documents. Then LIMS can develop standard quality indicators and key performance indicators.



These are the few steps in which you could optimize our laboratory functions by using cloud-based LIMS. By identifying your business metrics, you can now establish new grounds for business optimization with cloud technology.


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