In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.
The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.
Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.
MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.
Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.
That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.
Booking for VIP’s & Emergency Patients
Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.
That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.
Managing the Queue
Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.
After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.
Payment Processing System
Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.
MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.
Appointments are made easier by patients from anywhere
Human-Error is completely removed
Payments were made much easier and secure by patients
Problems on administration were completely restored by MocDoc
MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.
Both patients and the Hospital gained satisfaction in using MocDoc HMS
By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.
For More Information Visit MocDoc HMS
The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.
Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.
Few clinicians have right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also let you know about the potential medical errors and care gaps before it goes viral across the globe.
Integrating them was tedious as well as expensive, but this is the right way for maximizing the care provided to the patients around. Here are few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.
Make the EHR All-Inclusive:
The next step in EHR is to hire individual preferences for separate specialties to get benefited with the physician acceptance. For example, every clinician made use of the document to identify the patient problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analyzation.
When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporated with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.
If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.
Acquire Clinicians Onboard:
Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.
The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.
The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.
Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.
Keep in mind the other Employees who use EHR system.
Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.
When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.
Offering Ongoing Technical Support 24./7
If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.
In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.
EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.
The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.
Make sure you follow the above things if you are ready to implement the Electronic Health records in your hospital.
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People in the past, run programs or applications from the software downloaded on a server or physical computer in their building. At present, cloud computing helps people to access similar programs or applications via the internet. Cloud is everywhere, and this has taken a new avatar in the Hospital Management System too. Let’s check out the importance of cloud solutions in-depth below.
Importance of Cloud Solution for HMS:
There is a lot of business that has been moving to the cloud tend to be successful. Similarly, the Hospital Management System has also seen more benefits by making use of the cloud.
Every hospital needs to invest in resilient disaster recovery. It can be easier for larger hospitals, but what about the smaller clinics? You will need a lot of money and experience to invest in disaster recovery. One of the simple solutions is to go with the cloud. It’s now playing an essential role in Hospital Management System, helps in avoiding significant upfront investments, saves time, and roll up experience on third parties.
There is no need for spending the high cost of hardware when it comes to the cloud. You can choose a subscription-based model depending on your budget and start with them. Cloud adoption at your hospital management system will help to cut down the capital expenditure as well as provides ease of management and setup in a friendlier manner.
Work from anywhere:
Let’s imagine your doctor is far away from you, but you need to connect with them and get the right treatment. This can be easier with cloud computing. Just an internet connection is enough for your doctor to communicate with you about your problems. There are a lot of cloud services available that offer different mobile applications, and therefore, you can select your preferred mobile apps to connect.
It means its more flexible and versatile for your doctor to connect with you wherever he is in no time even though he is busy with other schedules.
When it comes to the hospital, you need to be very careful in taking care of sensitive data like patient records, the treatment provided, money spent, drugs given to the patients, and more. Losing this data means there is a chance for a massive problem to occur in the future.
Maintaining a manual record means there are chances for the data to lose or other similar problems. The best solution is to adopt the cloud. Yeah, when you store your sensitive clinical records and other data to the cloud, it remains safe and protected. There is no chance for any unauthorized person to access the cloud as you can protect them with an active key, and also there is no way for the data to get lost.
Hospitals are businesses with fluctuating or growing bandwidth needs, and this is where cloud-based services are most suitable and mandatory. They provide a lot of benefits to the hospital management system, and also it holds the best advantage over your competitors.
Automatic Software Updates:
There are high chances for your hospital management system servers to get shut down or roll out of sight. If you make use of some other software to control them, it might not be more productive. Making use of cloud in your HMS means they roll our regular security updates as well as other software updates, so you need not worry about maintaining your HMS. You can also focus on developing your business rather than regular software updates.
When you make use of the cloud for your HMS, your team can easily access, share, or edit documents from any time and anywhere. File sharing applications and cloud-based workflows can make real-time updates and offer them full flexibility and versatility of their collaborations.
With cloud computing, you can easily store all files and data centrally so that the patients, doctors, and other staff can have a look over them. Greater visibility indicates increased collaborations, and this results in a healthier bottom line and better work.
Moving to the cloud in the case of HMS can provide access to the technology of enterprise classes for every person. It also enables the HMS to act more rapidly than your competitors. Cloud business applications for HMS remain agile and lean.
Do you know any other essential advantages of moving to cloud solutions for HMS?
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HMS (Hospital Management System) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on the hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management and so on.
Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security.
Benefits of Hospital Management System:
A medical center or hospital serves humanity. Apart from that, profit is more important as it also considered to be a business. Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS which is catered as per the needs of the business can help in solving the purpose efficiently.
It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?
Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.
An accurate Hospital Management System ensures that decision making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors get facilitated.
Obtain the best quality ratings:
When your clinics or hospital needs to be the top-rated and top preferred ones by insurance companies, then you must implement a Hospital Management Systems in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.
If your clinic is capable of sending and receiving the information of the patients, their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market.
Nullify every error and track complete details:
Managing a hospital is not much easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automation hospital management system that highly nullifies every mistake and also you can avoid lawsuits and compliance issues, which is considered to be the two most significant drawbacks of hospitals and medical centers.
Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprints by using the automated Hospital Information System.
Enhanced data security:
The experts have reinforced and highlighted the fact that the hospitals, medical centers, and clinics depend on the manual system. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicated that your pieces of the information stay safe and protected from any unauthorized sources and accesses.
Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high quality and automated Hospital Management System.
The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems.
Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, applications from other portals and also manages multitudes of user requests, which results in reckless information flow between patients, doctors, and staff.
Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes or medical centers? Contact us today!
HMS (Hospital Management System) otherwise known a..... Read more
Billing software is one of the essential software used in the healthcare industry. It is also called as the medical practitioner's lifeline. Therefore, it's vital you choose the right hospital billing software that offers the fantastic reporting system to manage the cash flow as well the payment time speed.
The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which not included in other software.
Uses of Hospital Billing Software in HMS:
Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.
There is no loss of bills and data.
Secure and safe reporting system.
There is a financial dashboard that tracks the practice health efficiently.
The web-based practice management used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.
Automated Data backup is enabled.
You can view your daily schedule from anywhere.
You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features used for deciding the right information to share.
The software offers the Enabled visualizations in the form of figures and graphs.
You can track revenue, payer performance, and related ones.
You can easily customize and display them in the excel format.
The software can deliver a report on a daily or monthly basis as per the requirements.
What are the Types of Billing in HMS?
There are various departments which use billing in Hospital Management system to improve the billing facilities in the hospitals. Some of them include
Registration and Consulting Billing
Registration and consulting Billing:
Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patient as well as new patients.
Hospital billing software generates bills for the certified lab and radiology services.
Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software does the following features.
Able to offer an extensive collection of available drugs for the clinicians.
Able to sort our the alternative drugs for the drugs that are not available.
The software aids in interfacing with a database of drugs.
Our software pops up the drug allergy alerts easily.
The billing software interfaced for dispatched along with the pneumatic tube.
Laboratory Billing Software:
The laboratory billing software help to disseminate and record the information of the different performed tests. Here are some of the salient features done by our laboratory billing software.
Test setup and does the services.
Excels different tests and diagnostic packages.
Offers the resulting process from the sample collection process, recheck process and fetch from analyzer data.
Our billing software offers the status update of the labs after a clear analyzation.
The software works as per the NABL standards.
The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.
In-patient Billing Software
The software takes care of the patients who allocated in the ward bed after the registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.
The features of our in-patient billing software include
The software is capable of taking place the conversion from OP to IP.
The software takes care of the patients by allocating the bed, offers the consultation for intern departments, tracks patients in the hospitals, deals with the bed transfers.
The software maintains the patient billing sheets.
The software comes with the dashboard for discharge summary, patient access, billing audit and activities and much more.
Track Profit and Loss Statements Easily:
The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statement so that you can quickly identify what lags in your Hospital information management.
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