In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.
The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.
Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.
MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.
Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.
That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.
Booking for VIP’s & Emergency Patients
Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.
That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.
Managing the Queue
Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.
After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.
Payment Processing System
Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.
MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.
Appointments are made easier by patients from anywhere
Human-Error is completely removed
Payments were made much easier and secure by patients
Problems on administration were completely restored by MocDoc
MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.
Both patients and the Hospital gained satisfaction in using MocDoc HMS
By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.
For More Information Visit MocDoc HMS
HMS (Hospital Management System) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on the hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management and so on.
Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security.
Benefits of Hospital Management System:
A medical center or hospital serves humanity. Apart from that, profit is more important as it also considered to be a business. Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS which is catered as per the needs of the business can help in solving the purpose efficiently.
It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?
Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.
An accurate Hospital Management System ensures that decision making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors get facilitated.
Obtain the best quality ratings:
When your clinics or hospital needs to be the top-rated and top preferred ones by insurance companies, then you must implement a Hospital Management Systems in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.
If your clinic is capable of sending and receiving the information of the patients, their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market.
Nullify every error and track complete details:
Managing a hospital is not much easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automation hospital management system that highly nullifies every mistake and also you can avoid lawsuits and compliance issues, which is considered to be the two most significant drawbacks of hospitals and medical centers.
Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprints by using the automated Hospital Information System.
Enhanced data security:
The experts have reinforced and highlighted the fact that the hospitals, medical centers, and clinics depend on the manual system. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicated that your pieces of the information stay safe and protected from any unauthorized sources and accesses.
Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high quality and automated Hospital Management System.
The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems.
Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, applications from other portals and also manages multitudes of user requests, which results in reckless information flow between patients, doctors, and staff.
Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes or medical centers? Contact us today!
HMS (Hospital Management System) otherwise known a..... Read more
Hospital Management System is considered to be the current trend and boom to every hospital administrations and management. An HMS is a web-based or computer-based software system which helps to control different complex workflows and processes which are inherent to the normal working of any hospital.
The HMS acts as the frontiers for various hospital stakeholders to access, capture, report, and manage every single information happening in the functioning of your hospital. Today let’s check how the Hospital Management System enhances your hospital quality.
Why is HMS mandatory for your hospitals and how it improves your clinic quality?
Hospital Management System provides you different advantages like adaptive, innovative, affordability, and more. A quality HMS needs to have provisions for managing and documenting the hospital aspects like doctors, billing, patients, inventory, insurance, pharmacy, support staff, HR, diagnostics, radiology, reports, etc.
Some of the benefits of the HMS for your clinic includes
● Quick and easy access to the records and other data of the patient.
● Automation brings efficiency
● Patient satisfaction
● Speedy services
● Coordination between different departments
● Paperless record system.
Secure your data:
The Hospital Management System makes it unfeasible for any personnel who are unauthorized to access the private and sensitive information, particularly in dealing with the records of the patients. It decreases the data theft and similar possibilities and therefore considerably you will be able to secure your data and thus an improvement in the hospital quality.
Making treatment and diagnosis simpler:
The Hospital Management System offers useful dashboards and reports, through which caregivers and doctors can have quick and simple access to the test results and record of the patients. It increases the competency of your hospital legitimately and also helps to improve your hospital quality.
Enhance quality ratings of the hospitals:
If the HMS is implemented in your hospital, then there is no worry about your clinic quality. It enhances your standing with quality circles and insurance companies significantly.
Run your hospital effectively:
The amount of effort and time you will save by implementing the Hospital Management System is surprising. These savings make for the smooth and efficient operation of your clinic.
Tracks for better financials:
Implementing a Hospital Management System in your hospital means there is a more significant benefit for the department of finance. It’s easy to track outflows, receivables, revenues, and debts better when HMS is implemented. The HMS generates a financial report that will have an accurate health picture of your hospital.
There is a chance for many errors to occur if you are maintaining the manual or older method in your hospital. With HMS automation processes, you can easily avoid mistakes, and the workflow will go excellently when compared to the older or manual methods.
Higher patient satisfaction:
The hospital management system decreases the time taken for procedures and processes at all stages of patient interaction, namely discharge, billing, and registration, thus, it makes your clients and patients happy.
The advent of the hospital management system is that it makes use of the electronic record rather than the physical files, which leads to a happier outcome when it comes to maintaining your hospital quality. It’s expected for the hospitals to become paperless completely with further development in the hospital management system.
Start your research, reach for a reputable HMS vendor like MocDoc, and make the quality of your hospital rick and user-friendly.
Hospital Management System is considered to be the..... Read more
Billing software is one of the essential software used in the healthcare industry. It is also called as the medical practitioner's lifeline. Therefore, it's vital you choose the right hospital billing software that offers the fantastic reporting system to manage the cash flow as well the payment time speed.
The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which not included in other software.
Uses of Hospital Billing Software in HMS:
Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.
There is no loss of bills and data.
Secure and safe reporting system.
There is a financial dashboard that tracks the practice health efficiently.
The web-based practice management used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.
Automated Data backup is enabled.
You can view your daily schedule from anywhere.
You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features used for deciding the right information to share.
The software offers the Enabled visualizations in the form of figures and graphs.
You can track revenue, payer performance, and related ones.
You can easily customize and display them in the excel format.
The software can deliver a report on a daily or monthly basis as per the requirements.
What are the Types of Billing in HMS?
There are various departments which use billing in Hospital Management system to improve the billing facilities in the hospitals. Some of them include
Registration and Consulting Billing
Registration and consulting Billing:
Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patient as well as new patients.
Hospital billing software generates bills for the certified lab and radiology services.
Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software does the following features.
Able to offer an extensive collection of available drugs for the clinicians.
Able to sort our the alternative drugs for the drugs that are not available.
The software aids in interfacing with a database of drugs.
Our software pops up the drug allergy alerts easily.
The billing software interfaced for dispatched along with the pneumatic tube.
Laboratory Billing Software:
The laboratory billing software help to disseminate and record the information of the different performed tests. Here are some of the salient features done by our laboratory billing software.
Test setup and does the services.
Excels different tests and diagnostic packages.
Offers the resulting process from the sample collection process, recheck process and fetch from analyzer data.
Our billing software offers the status update of the labs after a clear analyzation.
The software works as per the NABL standards.
The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.
In-patient Billing Software
The software takes care of the patients who allocated in the ward bed after the registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.
The features of our in-patient billing software include
The software is capable of taking place the conversion from OP to IP.
The software takes care of the patients by allocating the bed, offers the consultation for intern departments, tracks patients in the hospitals, deals with the bed transfers.
The software maintains the patient billing sheets.
The software comes with the dashboard for discharge summary, patient access, billing audit and activities and much more.
Track Profit and Loss Statements Easily:
The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statement so that you can quickly identify what lags in your Hospital information management.
For more information about MocDoc HMS Click Here
Billing software is one of the essential software ..... Read more
Our present modern information system makes use of computers for the execution, each of them connected through an optimized network. Healthcare is the most critical aspect of our society, and many health care providers face challenges to offer practical and active services to patients.
Processing Speed & Results
Reduction in Errors
Data Security & Retrieving Ability
Improved Patient Care
Quality & Compliance
Our present modern information system makes use of..... Read more