MocDoc


Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


For More Information Visit MocDoc HMS




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With advancements in AI, digital assistants are becoming more and more capable. What started as an advanced voice-based search device, has now become capable of helping us manage our daily schedules, book appointments, make reservations, play songs, and it may one day act as a complete assistant to all of us. They were first seen in smartphones, in the form of Siri in iPhones and Google Assistant in android devices and now they’re coming in the form of standalone devices such as Amazon’s Echo, Google Home devices and Apple’s Homepod.

Digital assistants, like in every other aspect of our life, have a huge potential in revolutionizing healthcare by assisting hospitals, doctors and other paramedical staff in record-keeping, managing their appointments, and help in taking better care of the patients in an efficient manner. Artificial intelligence is assisting doctors in making better diagnoses, and advanced robotics technology is making surgeries more precise. Digital assistants may one day be as ubiquitous as a stethoscope in a hospital as they become more automated. Recently some hospitals in USA introduced Alexa skills, with which patients can book appointments and manage prescriptions.

Digital assistants for patients

People are becoming more and more dependant on their digital assistants on their phones. Recent stats show that by 2020, 50% of all searches would be done by voice search and 30% of all searches would be done without screens. This number is bound to increase with the increasing number of smart home speakers and increasing capabilities of digital assistants.

With the integration of digital assistants to hospital management systems, patients would be able to book an appointment with a doctor, just by talking to their digital assistants. Patients would be able to upload their health parameters such as blood sugar, blood pressure levels on a daily basis if their health conditions require it without having to visit the hospital or filling complex forms. This would enable their doctors to provide more accurate and reliable advice for their patients. They can also get the results of their lab tests without having to visit the hospital or lab. With advanced hospital management systems, patients can currently receive their test results in a PDF form, but as digital assistants become more ubiquitous, they would prefer asking their smart devices, instead of looking at their screens.

Digital assistants would also be able to assist in providing first aid with real-time advice from doctors and summon qualified medics in case of an emergency. There are unconfirmed reports of cops being called using amazon Alexa in case of domestic violence, and this shows the potential for digital assistants being helpful in case of a medical emergency.

How doctors can make use of digital assistants

Doctors are required to maintain clear records of their patients’ history. Clear and accurate records help to provide accurate treatment when the patient has any medical issues in the future. Doctors usually have to rely on shorthands, or transcriptions to make accurate records in the short time they have, and there is a chance that they may forget to add minute details when the records are made at a later date. This has been reduced to a large extent by the use of electronic health records, which are often made as easily filled templates, but with the use of digital assistants, doctors can simply dictate the health condition of the patient, and with the use of smart prompts, they can be sure that they didn’t miss any info.

The smart assistants also have the potential to help doctors better manage their appointments and schedules. Doctors can easily get the complete details of their appointments, the timings, and the schedule simply by asking their digital assistant.

Digital assistants for hospital administration

Hospital management systems have made it easy for hospital administrators to get accurate real-time information about the status of their hospitals, and manage it efficiently by making better use of their resources. But this also means they have to check their screens much more often, and this can become tiring on a daily basis.

With the use of a digital assistant, hospital admins can get quick reports of their hospitals, such as daily revenue, the total number of appointments, expenses incurred, and also about the stock of essential pieces of equipment, disposables, and medicines.


Alerts for emergency situations, such as when adequate doctors or paramedics are not available, or when essential supplies are running low, will ensure that the hospitals are making the best use of its resources.

If you would like to implement voice assistants to go with your hospital management systems, contact us 


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Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of the machines and system to take care of every manual activity. The current technological world makes use of the people to monitor the devices and network, whereas the systems are busy helping the people in controlling various tasks. 

Some of the benefits of Online Hospital Management Software includes Reduced Paperwork, simple access to reference records, effectual billing of different services, enhanced hospital administrations, no record duplications, minimized documentation, rapid information across various departments, optimized bed occupancy checks, critical stock information, improve cost control, and more. 

In this blog, let's check out the best five Online Hospital Management Software that every hospital can use. 


1. MocDoc:

MocDoc Hospital Management Software is the best solution which is completely integrated for any type of hospitals from small to multi-chain hospitals. The Hospital Management Software for OP includes Doctor Discovery, Check-In, Mobile apps, Prescription, Appointments, Billing, and more. 

When considering the IP management role of Hospital Management Software, it deals with Visual Bed Management, Discharge Summary, Insurance Management, Ward Request, Integrated IP billing, and more. 

The Pharmacy benefits included in the Hospital Management Software includes Stock Management, FSN Analysis, Purchase Management, Sale Bill, MIS, and more. While considering the Lab benefits in HMS, it handles Custom reports, Smart Notification, Order Management, Email Reports, Invoice generation, and more. 

Apart from this, they are many features included in the MocDoc Hospital Management Software, namely Multi-location support, micro websites, attractive and easy to use dashboards, Role-based access, appointment widgets, and more. MocDoc HMS has more than 3100000+ patient records, can manage about 2600000+ reports, and 5500000+ prescriptions. 


2. Insta:

Insta is known for monitoring and controlling the moving pieces of the hospitals without any hindrances. It also helps in improving hospital productivity by managing all your patients, departments, staffs with ease. The software enhances the experience of patients by making use of better systems for decision making. 

Hospitals prefer Insta Hospital Management Software for effective operations, enhanced patient retention by 30%, for making better decisions, and more. 


3. Attune: 

The main benefits of choosing Attune Hospital Management Software is that they help in increasing revenue, simplified operations, optimize productivity, etc. The features of Attune HMS includes TPA billing, Insurance, Credit tracking, Patient referral, Radiology information system, in-patient management, Central sterile supply department tracking, MIS reports, Doctor Scheduling and appointments, E-Prescriptions, Integrations with PACS, Nursing care and ward management. 

Other features include Creche Management, Patient registration, Doctor consultation, Pharmacy information system, Accident and emergency care, Operation Theater Management, In-patient diet, and kitchen tracking, IP, OP, Surgery and daycare billing, EMR and SOAP Notes, and more. 


4. ITDose Infosystem: 

HMS is one of the complete tools that controls every aspect of management, marketing, and administration of a hospital to enable them and the doctor software to act better. It helps with documentation as needed by internal laws, used as a convergent platform to integrate across various setup, prevents misuse of information, makes sure about the data security, offers integrity and transparency between multiple departments and makes sure about the smooth functioning of a complicated hospital environment. 

The ITDose Infosystem Hospital Management Software holds important features like allocation of duties and staff management, bed allocation and managing ward, correct billing, and accounting, multiple user accessibilities for effective all-around performance, controls doctor system availability, scheduling, controlling laboratory equipment, inventory management with a timely warning system, appointment management, and lead management, and more. 


5. Suvarna HIS:

The Hospital Management Software from Suvarna is developed for people who need value-based solutions at affordable rates. The HIS software from them has been designed after in-depth research and study into a different aspect of hospital functionality. The products are developed to support every feature needed by a hospital and are developed with exquisite architecture, which enables a high level of flexibility and scalability for the end-user. 

The features of Hospital Management Software includes Hospital module, In-Patient Services, Laboratory information system, Billing, Inventory, Gastro-Enterology, Operation Theater, Nephrology, Food, and beverages, Out-patient services, Admission transfer and discharge, Blood bank, Online scheduling, Doctors Organizer, Bio-Medical, diabetes module, Nursing, and more. 


Bottom Line:

Every hospital staffs are capable and have expertise and caliber to perform all things effectively. However, too much of dependence on the manual process will have a significant impact on productivity as well as a result of unavoidable errors. To keep your hospitals productive and competitive, you should start adapting to technologies like Hospital Management Software. 

Hospital Management Sofware not only controls the treatment schedules, patient records, bills, and reports but also enables different departments like an employee and administration management. It's your responsibility to choose rightfully. 


For Further Details Visit MocDoc HMS

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Inspiring patients to reach your hospital is not much easy. It is significant to raise your patient base if you think you have to bring justice to all the pennies you have invested for your hospital. Effectively marketing your hospital can help you to bring much profit. You need to make sure whether the marketing you do for your hospital should not be controlled to sales support or brand building. The important thing is that you need to make a positive connection with the terms of your patients.

Hospital Marketing has seen a tremendous change for the past few years, and some medical facilities are making use of the hotel like comforts to pamper and attract potential patients. In this blog, we will deal with the useful tips you can follow for marketing your hospital. 


Create a responsive website: 

The most important thing every patient does while choosing a hospital is that they go entirely through the website unless and until your hospital is located nearby to their location. Significantly, you make a responsive website with useful health information rather than build a website that displays information about your team or hospital. It would be good if you list healthcare information so that patients themselves can take care of their family and themselves during an urgency. 


Make use of SEO: 

9 out of 10 people look for affordable or best hospitals online, know about the hospital, the doctor's availability, and other related information before merely visiting it. If you need to get listed while you search for the best healthcare clinic or practices, you need to make sure to use the power of SEO. The content editor and web developer focus on the effective keywords for your hospital to be listed on the top of the search engine results. You can hire an experienced SEO consultant and make the process more productive, more comfortable, and affordable. 


Ensure your patients say Wow on your healthcare:

Branding is not just what you say about you to your customers. Its something that the patient or people say about you and your healthcare. Improve patient care, and make sure they keep your healthcare and treatment in mind for a long time. Ensure to provide them with attention and care so that they will speak for you and recommend you to their friends and family members too. Word of Mouth is the crucial thing you need to focus on. 


Showcase your positives:

Show up your excellent work through videos, patient stories, testimonials, etc. on LCDs in your hospital waiting areas so that people and patients visiting your website or hospital will come to know about you more. Also, don't forget to post on social media, talk about breakthrough treatments in conferences, public forums, and interviews. 


Use Social Media effectively:

Social Media is one of the essential ways through which you can make everything possible. Social media websites like Twitter, Linkedin, Instagram, Linkedin, Pinterest, can effectively improve the number of patients visiting your hospital as well as those are the best place where you can create brand awareness by choosing the targeted audiences and attract them to visit your clinic. 


Utilize Internal Marketing too:

Every employee in your hospital is spokespersons. Grab your HR head to make use of it, create the experience of the employees great at your clinics, and make them talk positive things about the hospital. 


Shoot Emails:

Emails are efficient and powerful thing while it comes to marketing. Make sure your companies IT team is maintaining the email list of subscribers and share relevant and positive information emails regarding the illness of the patient. It indicates that you have proper care about your patients even after they leave your hospital. Maintaining a good and effective relationship and communication with high vale, helpful, and useful information is key to developing a powerful hospital brand. 


Bottom Line: 

Show your society and patients in general that you have excellent care about their well being and health. Also, show them you do not need them to go to a stage where they don't want to go to the hospital next time.


For More details Visit MocDoc HMS

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HMS (Hospital Management System) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on the hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management and so on. 

Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security. 


Benefits of Hospital Management System:

Revenue management: 

A medical center or hospital serves humanity. Apart from that, profit is more important as it also considered to be a business.  Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS which is catered as per the needs of the business can help in solving the purpose efficiently. 

It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?

Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.


Enhanced decision-making in clinics:

An accurate Hospital Management System ensures that decision making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors get facilitated.


Obtain the best quality ratings: 

When your clinics or hospital needs to be the top-rated and top preferred ones by insurance companies, then you must implement a Hospital Management Systems in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.

If your clinic is capable of sending and receiving the information of the patients, their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market. 


Nullify every error and track complete details: 

Managing a hospital is not much easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automation hospital management system that highly nullifies every mistake and also you can avoid lawsuits and compliance issues, which is considered to be the two most significant drawbacks of hospitals and medical centers. 

Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprints by using the automated Hospital Information System. 


Enhanced data security:

The experts have reinforced and highlighted the fact that the hospitals, medical centers, and clinics depend on the manual system. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicated that your pieces of the information stay safe and protected from any unauthorized sources and accesses. 

Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high quality and automated Hospital Management System. 


Bottom Line: 

The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems. 

Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, applications from other portals and also manages multitudes of user requests, which results in reckless information flow between patients, doctors, and staff. 

Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes or medical centers? Contact us today!

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