Aruna Clinical Laboratory:

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery:

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges:

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation costs and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation:

Aruna Lab receives approximately 250 patients every day, and the entire process of billing is manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.
As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations
With the new automated process, Aruna Labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.

MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits including:

  • Integrated billing
  • Improved rate plan
  • Increase in patient count & revenue
  • Reduced errors in billing
  • Reduction in overall transportation cost
  • High security with no 3rd party access

Results:

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using the MocDoc laboratory information management system. Aruna Lab was also able to enhance its credibility and branding.



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As labs are updated and become more modern, better methods of data management and record-keeping may be necessary to maintain or improve efficiency.  Luckily, there is a means to achieve this: Laboratory Information Management Systems, or LIMS.

With the increase in disease and the growth in the medical diagnosis sector, the number of samples collected is increasing day by day. With the help of Machine interfacing, labs can handle a large volume of samples easily, increasing the efficiency of sample processing and the quality of lab reports.

Types of Machine Interfacing in Laboratory Information Management System(LIMS):


Uni-Directional Instruments:

Overview: Uni-directional instruments operate on a one-way communication system, facilitating the seamless transfer of information from the samples to the Laboratory Information Management System (LIMS). In this setup, results are stored within the LIMS database upon the completion of the test process. Unlike bi-directional instruments, which support two-way communication, uni-directional instruments focus on unidimensional data flow.

Workflow Process: The workflow involves manual sample placement by the technician, who assumes the responsibility of strategically positioning samples for analysis. Additionally, the technician plays a crucial role in determining the specific type of sampling method to be employed. This hands-on approach ensures that the instrument receives accurate and relevant data for subsequent processing.

Result Storage: Upon completion of the test, the results are systematically stored in the LIMS database. This unidirectional flow of information simplifies data management, with the LIMS acting as a centralized repository for comprehensive result storage. This streamlined process contributes to the efficiency of data retrieval and analysis within the laboratory setting.

Technician Involvement: The technician's involvement is pivotal in the uni-directional instrument setup, as they guide the initial placement of samples and make informed decisions about the sampling technique. This level of manual intervention ensures precision and control over the testing process, aligning with the laboratory's specific requirements and protocols.

Uni-directional instruments, by emphasizing one-way communication and manual input from skilled technicians, contribute to a structured and controlled laboratory environment where data accuracy and integrity are paramount.

Bi-directional Instruments:

Advanced Functionality: Bi-directional instruments represent a higher level of sophistication and advancement in laboratory technology. These instruments possess the capability to not only generate output data reports and results but also feature an Application Programming Interface (API). This advanced functionality enables the seamless exchange of data, information, commands, functions, and worklists with the system.

Output Data Reports: One key feature of bi-directional instruments is their ability to generate comprehensive output data reports. These reports provide a detailed analysis of test results and relevant information, offering a comprehensive view of the findings. The generated reports serve as valuable documentation for further analysis and decision-making processes.

Results Generation: Bi-directional instruments excel at producing accurate and timely results. The dual communication capabilities allow for efficient data transfer, ensuring that results are not only generated promptly but also transmitted seamlessly to the designated system or database.

Application Programming Interface (API): A defining feature of bi-directional instruments is the inclusion of an Application Programming Interface (API). This interface facilitates the exchange of data, information, and commands between the instrument and the broader laboratory system. The API functionality enhances interoperability, enabling the instrument to import and export data with ease.

Enhanced Connectivity: Bi-directional instruments contribute to enhanced connectivity within the laboratory ecosystem. The ability to import data, information, commands, functions, and worklists through the API fosters a dynamic and integrated environment. This connectivity streamlines laboratory processes, promoting efficiency and accuracy in data handling.

Our LIMS System sends commands to the sampling unit on the type of sampling to be conducted with the given sample. After the testing is done by the LIMS command, the results are auto-fetched on the LIMS Server. The bi-directional instruments are interfaced with the LIMS system programmatically.

The Need to Interface Instruments with LIMS Software:


There are several reasons why it is beneficiary to interface lab instruments with LIMS Software. Let us look into a few reasons here:

Increase in Productivity by Effective Machine Utilization:

Interfacing your instruments with your LIMS Software is a one-time investment of cost and work with a repetitive increase in lab productivity and effectiveness. Interfacing LIMS Software with your lab instruments removes many complexities like manual entering of data every time or referring data from other instruments to the LIMS. This altogether saves a lot of time and effort when done by a LIMS rather than manually, also avoiding any human errors during data entry.

Utilizing machines effectively can increase productivity drastically.  When the task is done manually, very few samples are completely analyzed in the given period, but with MI they can perform many sample processing and that will increase machine utilization and increase revenue.

Increase in Data Quality by Reducing Manual Errors:

The second best reason for interfacing your lab instruments with your LIMS Software is the increase in data quality and integrity. As a human, we are eligible to commit human errors that might not be over-influential over the system as a whole but might still be considered an error. By removing human interference, these errors are avoided thereby guaranteeing better data transfer in the system.

Similarly, transcribing data into the system by people can also lead to common errors affecting the quality of data. Data integrity is considered a very important issue in laboratories. By interfacing your instruments to your LIMS System, you will eliminate this issue.

Saves Time in output generation thereby satisfying the patients:

Machine Interfacing helps to analyze the given samples at a faster rate and generates quality results within a shorter duration of time. After the result processing is done, the report will be generated manually.

With the use of MI, ultimate patient satisfaction can be achieved by generating the results in a quick manner with good quality.

Machine interfacing in laboratories is more of a comfort rather than a negative factor. What might be a one-time investment in your labs can save a lot of time and work when interfaced properly with your systems.

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A Laboratory Information Management System (LIMS): Why Do You Need One?

The adoption of Laboratory Information Management System (LIMS) has become increasingly crucial. This comprehensive guide delves deep into the reasons behind investing in LIMS, shedding light on the myriad benefits it offers to laboratory operations. As we explore the multifaceted facets of LIMS, you'll discover how this powerful tool revolutionizes lab management, enhancing precision, efficiency, and overall quality. Whether you're running a pathology lab, clinical research facility, or any laboratory, this article is your key to understanding why LIMS is a game-changer.


Chapter 1: LIMS Software - A Paradigm Shift in Lab Management

In this digital age, traditional manual processes in laboratories have become a bottleneck, prone to errors and inefficiencies. LIMS software, also known as a laboratory management system, emerges as a game-changer, transforming how laboratories operate. It encompasses a wide range of functionalities, including ERP tools, data analytics capabilities, and virtual software. Let's explore why LIMS is gaining ground in modern laboratories.


1.1. Error-Free Precision

LIMS software is designed to be virtually error-free, a crucial feature for laboratories dealing with sensitive data. Manual handling of laboratory tasks often leads to data mismatches, incorrect readings, and erroneous updates. LIMS ensures impeccable record precision, eliminating these sources of error.


1.2. Centralized Data Access

One of the standout features of LIMS is its ability to provide centralized data access. This means that patient records and reports are easily accessible to authorized personnel. Clinicians, technicians, and other stakeholders can quickly reference and verify patient details. Moreover, LIMS automatically updates critical values and responds to crises, ensuring immediate attention to critical cases.


1.3. Seamless Integration with Instruments

LIMS seamlessly integrates with clinical instruments, streamlining the testing process. It automatically retrieves and stores test results in its primary database, eliminating the need for manual data entry. This not only reduces the risk of errors but also saves valuable time.


Chapter 2: Enhancing Patient Experience through LIMS

2.1. Patient-Focused Updates

LIMS introduces a new level of patient engagement by providing real-time updates. Patients no longer need to anxiously wait for their test results. Instead, they receive automatic updates via SMS or email, along with concise test result summaries. This not only enhances patient satisfaction but also ensures they are well-informed about the progress of their tests.


2.2. Sample Tracking for Quality Assurance

LIMS initiates meticulous sample tracking from the moment a sample is collected. It records clinical reports, phenotypic information, and even freezer locations in great detail. This comprehensive tracking covers freeze and thaw cycles, collection centre details, and responsible clinicians or lab technicians. With LIMS, samples are guaranteed to remain accurate and traceable throughout the entire process, ensuring the highest quality standards.


Chapter 3: Efficiency and Workflow Optimization with LIMS

3.1. Faster Turnaround Time (TAT)

Manual handling of laboratory processes often leads to delays in delivering test results to patients and clinicians. LIMS streamlines these processes, reducing errors and the need for cross-verification. It also efficiently manages and calibrates connected medical instruments, automatically updating them in response to alarming readings. This enhanced efficiency significantly improves the overall Turnaround Time (TAT).


3.2. Hassle-Free Workflow

LIMS takes the hassle out of managing laboratory workflow. The software automates workflow and records maintenance, saving valuable time. As processes are codified within the system, LIMS guides technicians on instrument usage and process handling. This reduces manual interventions for record movement and tracking, making the entire process hassle-free.


3.3. Streamlined Workflow for Doctors and Patients

LIMS offers dedicated login portals for doctors and patients. With preset templates for generating and sending invoices, it streamlines the workflow efficiency. Additionally, doctors and patients can easily access and compare current reports with previous ones, making diagnosis and treatment decisions more efficient.


Chapter 4: Productivity and Quality Control with LIMS

4.1. Enhanced Productivity

LIMS significantly boosts productivity in laboratory settings. It automatically shares lab test results across users, eliminating the need for manual distribution. Quick access to patient history is another productivity booster. Reports are synchronized with physicians' Electronic Medical Records (EMR) for rapid access. Automatic updates and alerts are generated for abnormalities, reducing the need for manual intervention. Furthermore, LIMS enables digital signatures, further cutting down on wait times for approving physical documents.


4.2. Quality Control Assurance

Maintaining quality in laboratory testing is paramount, and LIMS excels in this regard. Through effective Quality Control measures, identifying variations becomes easier. Quality Control results are stored as a database and can be compared to actual results, providing complete control over deviations or errors. With accreditations like NABL and others, LIMS ensures the highest quality standards in results and workflow.



The Future of Laboratory Information Management System(LIMS)

LIMS software is at the forefront of transforming laboratory management. Whether you operate a pathology lab, clinical research facility, or any other type of laboratory, investing in LIMS is a decision that promises to revolutionize your operations. Its integration of advanced technology, error reduction, streamlined workflow, enhanced quality control, and patient-focused features make it an indispensable tool in the healthcare industry. Embrace LIMS to stay ahead of the curve, enhance precision, boost efficiency, and deliver top-notch results while ensuring patient satisfaction.


With LIMS, the future of lab management is brighter than ever. It's time to invest in the future and take your laboratory operations to new heights with this powerful tool. Take advantage of the opportunity to be at the forefront of modern laboratory management. Invest in LIMS today, and reap the benefits of precision, efficiency, and quality.

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Keeping up with the fast-evolving world of trends means that smart work with innovation is required. Having a smart infrastructure built on informatics solutions can benefit the lab by implementing automation. Laboratory Information Management System (LIMS) is a critical part of the system to be incorporated in all functioning laboratories for better results. The LIMS of today has gone far beyond just sample management invoking functions like resource management, workflow management, and many more. By adhering to the National Accreditation Board for Testing & Calibration Laboratories (NABL) standards, labs can manage NABL quality indicators easily.

Quality control in Laboratory Information Management System (LIMS) Software:


Quality control in LIMS Software is the process of assurance of quality at every stage included in the automation system. It may also be called a statistical process used to evaluate the analytics produced in the patient’s results. The sampling of the product is continued after every successful stage until the end of the sample management process. Quality control is essential in LIMS used in clinical laboratories as the result cannot be tampered with. Quality control is done on three major factors in a clinical lab, which are:

  • Quality control on the sample
  • Quality control of the utilized equipment
  • Quality control for the process

For quality control of the sample, the result might either be quantitative or qualitative. This means that the result can either be a number count (hemoglobin count in the blood) or can define if the test result is positive or negative or can be limited to a few different values alone.

Quality control checks on the equipment or instrument are used to validate whether the instrument is operating within pre-defined specifications, inferring that patient test results are reliable. Once this validation is completed, the result of the patient can be used for further diagnosis.

Sample management:


Sample management is the primary process of a LIMS system. Any QC lab needs to analyze many kinds of samples depending on the industry of the laboratory. Our QC laboratory helps in the analyses of samples in a unique and distinct method. We have the following salient features for sample management:

  • Single-sample management and multi-sample management by using templated management techniques.
  • Sample recognition field that can easily identify the sample and log in the details, minimizing manual data entry.
  • Barcoded labels for sample tracking.
  • Implemented workflow automation features for reduced confusion and increased productivity.

Preparation and Method Execution:


  • We have predefined execution methods for sample tracking, analysis of tracking response, complaint reception, reducing the dead time, and overall increasing the efficiency of our system.
  • Special features for execution such as content uniformity, dissolution, stability, etc.
  • Strict preparation and method execution policies like standardization, tracking of reagents, control of the environment, trainees, and equipment analysis.

Report Management:


We understand the importance of report generation and sensitivity in handling the report data. Hence we have assembled the following features for report management:

  • Instant visualization of any abnormal notifications.
  • Configurable testing methodologies and calculation techniques for managing high variant products.
  • Multiple level approvals with comment entries for sensitive results.

Specialized Reporting:


  • Flexible facilities that are fully configurable to the product and customer level including layout, content, units, significant digits, etc.
  • Bi-directional integration with SAP-QM or SAP Batches for finished product testing. Interfaces to other ERP/MES systems are available.
  • Streamlined delivery of event notifications and results to end-users via e-mail, fax, etc.

Decision Support:


The documents like SOP, analytical, maintenance, etc. are version-controlled for ISO standard compliance.

Features:


As important as quality control is in laboratories, so is analyzing the proper features best suited for every laboratory and making use of them appropriately. Some important Quality control features are as follows:

  • Latest and updated versions of specifications are available on request.
  • Multi-level product specification management is made with controlled releases.
  • Sample management, sample storage, and reserve management are all done with accuracy.
  • Sample planning with the batch-wise process and test plan management is done.
  • Templated sample management by templating the sample at registration is effectively carried out for sample tracking.
  • Quality control is done at multi-level, multi-departmental, and multi-premises.
  • Workflow management with work schedule according to work plan for analysts and instruments alike.
  • Accuracy in result capture and OOT management.
  • Quality control on instruments by instrument calibration and regular maintenance scheduled at different time intervals with a proper update on status lock for instruments.
  • Training on the new releases and sample management for every instrument is carried out for every lab personnel
  • Any deviations from the original workflow are promptly recorded and validated.
  • Stability in the study module is maintained.

LIMS System quality control process allows managing the data of products, samples, and instruments alike regularly by monitoring at various levels. This ensures that quality can be monitored and, if necessary, actions to improve quality.

Using LIMS for Quality Control...

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In every industry, modern laboratories are under pressure to enhance operational efficiency, decrease costs, control regulatory compliance, and improve quality. Apart from this, the rise of CRO (Contract Research Organization) and R&D externalization strategies in the industry of pharmaceuticals has led to laboratories gathering enormous data from different partners, preceding a significant increase in the complexity of lab workflow.


LIMS (Laboratory Information Management System) and informatics Solutions are being used in the pharmaceutical industry to meet these challenges. The main reason why cloud-based LIMS is preferred is due to its advanced features like 

● Decreased cost,

● Automatic software updates,

● Disaster and backup recovery services,

● Rapid implementation of LIMS,

● Flexibility,

● Security,

● Accessibility,

● Collaborations. 


One of the successful Laboratory solutions and laboratory report software used by most users is SaaS. Let's explore the SaaS in depth below. 


What is SaaS?

SaaS(Software as a Service), is one of the software distribution models and types of cloud computing like IaaS and PaaS. The third-party provider hosts the program rather than downloading and installing the software to run on your PC. Once the software is hosted, it's accessed over the internet by users via a web user interface.


Why SaaS, a cloud-based LIMS, is perfect for your lab? 

SaaS, pathology management software provides plenty of excellent benefits that make it the preferred option of every lab. According to the Forrester Research Inc. survey held last year, 15% of SMB (Small to Medium Businesses) and 16% of the larger organizations make use of SaaS. Compared to the previous year's research, the larger enterprise has seen a 33% increase in the Usage of SaaS. Considering the smaller enterprise, they have seen a 50% increase in SaaS. Below are some reasons to state why Cloud-based LIMS is the right option for your laboratory. 


Hosting Options:

Few providers provide the private cloud option that can host within your facility. The private cloud option offers different SaaS LIMS benefits but with fewer security risks. A cloud is public; either it can be private, single-tenant, or multi-tenant. It's easier to validate the single-tenant cloud when compared to the multi-tenant as they are less prone to intrusion or data leakage. 


Data Integrity and Audit Trails:

A permanent audit trail is vital for addressing different concerns in data integrity, both from the perspective of product and regulatory quality. You need to ensure that your SaaS LIMS holds a detailed and reliable audit trail for every piece of information. You also need to make sure that the data is maintained continuously on the various servers rather than on the data itself.

Apart from that, you need to ensure that your provider has set their system default to store a completely reliable and flexible audit trail. It also controls the network logs and detailed server. It offers data center third-party auditing insurance. You need to ensure your SaaS LIMS is capable of integrating with the other informatics systems and with your instruments.


Service Level Agreement:

You must develop a Service Level Agreement with your provider who will be able to address all of the above-concerned areas and more. A Service Level Agreement that is well written is capable of making the variation between a smooth execution & roll out of your SaaS time overruns, cost, and a few of the unexpected expenses incurred.


Security:

When dealing with a SaaS Laboratory Management System, you will depend upon your providers to secure your pieces of information as it is going to be stored in the cloud. Almost every cloud service provider offers excellent security for your valuable data.

Even though the data breach risk is less, few organizations that belong to heavily regulated areas hesitate to enable their information to move away from their firewall. Make sure you have evaluated the policies of your security thoroughly. It means you have your data secured adequately before working with SaaS LIMS.


Validation:

The important compliance responsibility with every regulation resets with the service provider or manufacturer. Most of the vendors advertise these cloud-based SaaS LIMS as a prevalidated system. But this refers to the network of cloud providers. You need to ensure that you get clear about the meaning of the prevalidated system by the vendor. Also, you need to know what scope is covered so that you can know your system is executed in the right way in the user environment.

Apart from that, SaaS LIMS cloud providers handle every clinical laboratory software patch and upgrade. It ensures that you utilize the system's recent version. You need to understand who should manage revalidation once there is an upgrade or patches take place. 


Business Continuity:

You need to understand how data recovery and backup can be handled, and also explore who is the reason and responsible for it. The details of the guarantee like service, response time, hardware, uptime, etc. provided by the provider should be stated clearly in the SLA (Service Level Agreement). Apart from that, the Service Level Agreement should contain the details of recovery and backup services that are included. Also, it should hold the cost incurred by exploring a few of the optional services.


System Failover:

There can't be anyone who didn't use Google. For instance, what will happen in case a rogue asteroid crashes into the server farms of Google? Nothing happens. Airtight failover technology and Mirrored servers indicate that the news service will display the crater's aerial photos, which once acted as the server farm. High availability and uptime are included in the terms & conditions of the cloud deals that are negotiated in any form.


Instrument Interfacing:

The complexity of the SaaS LIMS is challenging. Private, hosted, and On-Premises cloud LIMS is capable of handling instrument interfacing in the same manner. It is difficult to understand the SaaS LIMS cloud providers' ability, track record, and philosophy when you deal with the instrument interface.


Economics of Scale:

SaaS LIMS cloud providers provide you with more or less due to the technology's specialized use. As many customers utilize identical resources at the same cost, data centers, are slashed, and then the savings are passed to the customer. 


Bottom Line:

In the past few years, technology providers have developed cloud-based SaaS LIMS based on market demand. SaaS LIMS enables to facilitate enhanced scalability, agility, innovation, and connectivity across the lab environment. It helps to increase efficiency in operation as well as decrease cost. The decision to make use of a cloud-based SaaS LIMS will be taken into step by a mix of various concerns like regulatory, operations, and security. The best way to ensure that your corporation benefits the higher from a SaaS approach to a laboratory information management system is to work with a top-notch informatics consultant.

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