MocDoc


Aruna Clinical Laboratory

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation

Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.

As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations

And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.


MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:

  • Automated machine interfacing

  • Integrated billing

  • Improved rate plan

  • Increase in patient count & revenue

  • Reduced errors in billing

  • Reduction in overall transportation cost

  • High security with no 3rd party access


Results

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.


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Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of which are:


  • The data stored in the cloud are fully encrypted, hence 100% data safety.

  • Cost saving as there is no need of server maintenance.

  • With effective data recovery, any data loss can be reverted.

  • No manpower required as everything is stored in the cloud, unlike physical servers.


Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:





Implement a Cloud-Based Service Desk:


The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the need of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.


Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow-up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download report through the website making them completely independent.


Ease of Mobility:


Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing on a mobile version of your laboratory’s website or even an App is a good idea.


You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions, increased patient satisfaction.


LIMS Staff Training:


It’s essential to train laboratory staffs to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, department wise and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows and reporting. Staff training in each department is very important for businesses to succeed.


Increase Speed of Operation:


While there is technology in place to conduct meetings between people from different locations, Cloud-based LIS effectively helps access any data from any location as long as their login has access rights to that data. This ensures faster exchange of information resulting in an overall increased speed of operations of the laboratory.


Ease up the Implementation Process and Quality Indicators:


The constant check of quality to ensure stability in business is the major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.


LIMS can monitor jobs like Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period and analyze the metrics to issue performance-based documents. Then LIMS can develop standard quality indicators and key performance indicators.



These are the few steps in which you could optimize our laboratory functions by using cloud-based LIMS. By identifying your business metrics, you can now establish new grounds for business optimization with cloud technology.


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5 Effective Steps to Manage LI...

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Keeping up with the fast-evolving world of trends means that smart work with innovation is required. Having a smart-infrastructure built on informatics solutions can benefit the lab by implementing automation. Laboratory Information Management System (LIMS) is a critical part of the system to be incorporated in all functioning laboratories for better results. The LIMS of today has gone far beyond just sample management invoking functions like resource management, workflow management and many more. By adhering to National Accreditation Board for Testing & Calibration Laboratories (NABL) standards, labs can manage NABL quality indicators easily.





Quality control in LIMS:


Quality control in LIMS is the process of assurance of quality at every stage included in the automation system. It may also be called as a statistical process used to evaluate the analytics produced in the patient’s results. The sampling of the product is continued after every successful stage until the end of the sample management process. Quality control is very essential in a LIMS used in clinical laboratories as the result cannot be tampered with. Quality control is done on three major factors in a clinical lab, which are:


  • Quality control on the sample

  • Quality control of the utilized equipment

  • Quality control for the process.


For quality control of the sample, the result might either be quantitative or qualitative. Meaning that the result can either be a number count (hemoglobin count in the blood) or can define if the test result is positive or negative or can be limited to a few different values alone.


Quality control checks on the equipment or instrument are used to validate whether the instrument is operating within pre-defined specifications, inferring that patient test results are reliable. Once this validation is completed, the result of the patient can be used for further diagnosis.


Sample management:


Sample management is the primary process of a LIMS system. Any QC lab needs to analyze many kinds of the sample depending on the industry of the laboratory. Our QC laboratory helps in the analyses of samples in a unique and distinct method. We have the following salient features for sample management:


  • Single sample management and multi-sample management  by using templated management techniques

  • Sample recognition field that can easily identify the sample and logs in the details, minimizing manual data entry.

  • Barcoded labels for sample tracking

  • Implemented workflow automation features for reduced confusion and increased productivity


Preparation and method Execution:

  • We have predefined execution methods for sample tracking, analysis of tracking response, complaint reception, reduce the dead time, and overall to increase the efficiency of our system.

  • Special features for execution such as content uniformity, dissolution, stability, etc.

  • Strict preparation and method execution policies like standardization, tracking of reagents, control of the environment, trainees, and equipment analysis.


Report Management:

We understand the importance of report generation and sensitivity in handling the report data. Hence we have assembled the following features for report management:

  • Instant visualization on any abnormal notifications.

  • Configurable testing methodologies and calculation techniques for managing high variant products.

  • Multiple level approvals with comment entries for sensitive results.


Specialized Reporting:

  • Flexible facilities that are fully configurable to the product and customer level including layout, content, units, significant digits, etc.

  • Bi-directional integration with SAP-QM or SAP Batches for finished product testing. Interfaces to other ERP/MES systems available.

  • Streamlined delivery of event notification and results to end-users via e-mail, fax, etc.


Decision Support:


The documents like SOP, analytical, maintenance, etc. are version controlled for ISO standard compliance.


Features:

As important as quality control is in laboratories, so is analyzing the proper features best suited for every laboratory and making use of it appropriately. Some important Quality control features are as follows:


  • Latest and updated versions of specifications are available on request.

  • Multi-level product specification management is made with controlled releases.

  • Sample management, sample storage, and reserve management are all done with accuracy.

  • Sample planning with the batch-wise process and test plan management is done.

  • Templated sample management by templating the sample at registration is effectively carried for sample tracking.

  • Quality control is done at multi-level, multi-departmental, and multi-premises.

  • Workflow management with work schedule according to work plan for analysts and instruments alike.

  • Accuracy in result capture and OOT management.

  • Quality control on instruments by instrument calibration and regular maintenance scheduled at different time intervals with a proper update on status lock for instruments.

  • Training on the new releases and sample management for every instrument is carried for every lab personnel

  • Any deviations from the original workflow are promptly recorded and validated.

  • Stability in the study module is maintained.


LIMS quality control process allows managing the data of products, samples, and instruments alike on a regular basis by monitoring at various levels. This ensures that quality can be monitored and, if necessary, actions to improve quality.


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Using LIMS for Quality Control...

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The rise of new technologies has made the volume of data drastically increasing day by day. The data volume generated globally across clinical research, biobanks, and other relevant testing laboratories are developing at a faster rate. Surviving the vast data volume and influencing it for research or business is stimulative for labs, especially if they don't possess a regulated mechanism to use and process the data. 

One of the crucial reasons to invest in the Lab Information Management System (LIMS) is that it is used for organizing the data disregarding what type of industry you belong to. Information availability and rapid data growth have resulted in the extensive evolution of data management. Below are ten vital signs that state why you should invest in a LIMS.


1. Your laboratory holds higher operational costs: 

Leading the particular portion of the allotted funds into laboratory personnel for management and data entry operations. 

A Lab Information Management System frees human resources from time consuming and unproductive tasks, and therefore, they are considered as the high saver for your data entry and management operations. You will be able to pay-as-you-go on any basis like monthly or yearly if you prefer to go with a cloud-based LIMS. This means that you no need to make any investments towards hardware installations. 


2. You hold transcriptional data entry errors and not able to share information (data silos):

It indicates poor data traceability, problems with connecting data across various data sources & instruments, and data's manual input leading to transcriptional errors. 

A Lab Information Management System combines with other data sources and instruments flawlessly and manages the data in the laboratory in an enhanced manner. LIMS automated calculations save time and decrease errors for laboratory personnel. Apart from this, the information can also be retrieved accurately at any time. 


3. When there is a risk in your laboratory data:

The sign is when you are not able to grab access to perceptive clinical information, no reliability, not able to follow the regulations based on your industries, making use of paper-based systems and spreadsheets to manage data in your laboratory. 

A Lab Information Management System provided enhanced reliability and data security by matching the industry related standards, namely 21 CFR Part 11, HIPAA, and more. It also protects perceptive clinical information by hindering user access of unauthorized persons.  


4. When your laboratory has inferior disaster management system: 

Insufficiency of a suitable mechanism for data storage and retrieval in the event of theft, fire, or natural calamities. 

A Lab Information Management System ensures data continual by copying data to mirror servers, storing data on the primary servers, and also make sure on the timely backups. The information can be managed in case of any theft, fire, or natural disasters.  


5. When you don't have real-time data metrics: 

The sign indicates when there are no updates to laboratory clients and users on sample processing stages when there are no notifications and alerts for sample expiry or inventory depletion, and when there is no real-time display of metrics of the laboratory in the main dashboard to watch out important problems. 

A Lab Information Management System alerts you regarding the inventory depletion or assists in identifying expired samples with the help of alarms, and this makes sure about the timely inventory replenishment. The LIMS also helps you to stay updated on testing or processing samples in your labs by sending application notification or email alerts so that you will be able to know the critical problems instantly. 


6. When your laboratory has poor traceability and limited data storage capacity:

The sign is when there are any difficulties in tracing the possible data instantly by searching over different piles of paper data when generating an extensive amount of sample information with the help of paperwork, and when there are too many piles of paper data in the labs, limiting the capacity in the data storage. 

A Lab Information Management System assists in managing information electronically and helps to decrease paperwork. You can accurately and instantly trace information with the help of different tools. A cloud-based LIMS protects the data in the cloud, and this data is accessible in real-time and 24/7 available anywhere. 


7. When your laboratory is unable to reach the expected productivity: 

Delayed Turnaround Times and experimental analysis over industry averages, and influencing human resources for auditing, manual data entry, report generation are the vital signs. 

A Lab Information Management System helps labs to plan data management effectively, accelerate operations, and execute different business decisions. It also helps in generating rapid reports and control an audit trail along with time stamp and date. 


8. When you have sustainability problems: 

When your competitors receive more orders when compared to you and when there are insufficient business agility and responsiveness. 

A Lab Information Management System can help in making your laboratory business active amid the complicated global market. 


9. When your laboratory lacks collaboration scientifically:

When there requires a high sample turn around time and data duplication for sharing with collaborators and partners. 

A Lab Information Management System, particularly in the case of cloud-based, helps in decreasing errors, avoid data duplication, enables accelerated turn around time, and effective collaboration. Apart from this, it also allows us to achieve higher profit, market share, and productivity. 


10. When you have no capabilities in customizing for your different data management methods: 

Applying new changes to the existing data manually to the older records, and where there is no customizations option available with spreadsheets and paper-based systems. 

A Lab Information Management System enables customization as per your requirements and is also considered as the highly configurable solution. Any new changes can be applied instantly on the original records and therefore saves more time. 

I hope the above signs let you choose the right LIMS. Any other queries and comments on the Lab Information Management System are welcome. 






10 Signs You Should Invest in ...

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An Introduction to LIMS


Laboratory Information Management system (LIMS) is a software that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. With LIMS, the lab can automate workflows, integrate instruments, and manage samples and associated information. Additionally, labs can produce valid results quickly and can track data across experiments to improve efficiency.


LIMS that are commonly used in clinical labs fall under the below categories:



Benefits of using LIMS in your lab are:

  • Workflow automation

  • Integrate instruments or other in-lab systems

  • Centralize access and storage of data

  • Track data from sequencing runs

  • Initiate downstream data analysis.


The Efficiency of LIMS:


The main purpose of using a LIMS in a lab is to improve the efficiency of sample processing and management. Using LIMS would cut down on the need for manual tasks thereby increasing the accuracy in sample analysis. LIMS captures data automatically, gets processed, and is stored for future reference. The LIMs vendor you choose will define the proceeding process of the software.


Generally, the process of a LIMS is divided into five stages:

  • The sample is logged in after reception.

  • Assignment, scheduling, and tracking of the sample and the analytical workload

  • Processing and quality control associated with the sample

  • Storage of data associated with the sample analysis

  • Inspection, approval, and compilation of the sample data for report generation and further analysis.


Types of LIS Modules Used In Clinical Laboratory:


The features of Laboratory Information system (LIS) have seen an evolutionary growth over the years from sample tracking to enterprise resource planning for clinical and specialty laboratories.


A typical workflow pattern of a LIS in a clinical lab flows through three phases:

  • Pre-analytical: Specimen collection.

  • Analytical: testing of the specimens.

  • Post-analytical: Result review.


The LIS modules are used by various laboratory departments like:

  • Blood Bank

  • Immunology

  • Hematology

  • Microbiology

  • Clinical chemistry

  • Histopathology


Various Common Functionalities Used In LIMS:


With the progress in technology, the functions of a LIMS progresses too. LIMS software is built in a way to support any upcoming progress while effectively working on a basic set of definite functionalities like the collection of data, tracking of sample, processing, data storage, and report generation.


Some of the core functionalities of LIMS are explained as below:


Sample Management:

LIMS was originally created to help in the process of sample management systems occurring in laboratories. This system gets initiated when a sample is received in a laboratory and gets registered in a LIMS. Since a large number of samples are collected and analyzed in a day, it would be difficult to record the samples without the chance of being confused with other analysis. With LIMS, It would be easier to track the sample if it is labeled and assigned correctly by using RFID on the samples or barcodes.


The information collected and stored via a LIMS would fall under the following criteria:

1) Details about the person whose sample is taken

2) Details of the doctor/clinic who recommended for an analysis

3) The tests/analysis needed to be taken on the sample

4) Stages of the sample and destination

5) Storing procedures

6) Expected report generation date

7) Record creation for future purposes.


Workflow Management:

The need for workflow management using a LIMS is as important as Sample management and record-holding. The accuracy of a working system does not just depend on the data; it needs an on-point process assessment where a LIMS system can be used. As the name indicates, workflow management helps automate workflows and assign work if delegated precisely in the software.


All you would have to do for better workflow management using LIMS is:

  • Enter proper codes to direct the LIMS system for a work assignment

  • Configure the process flow of the work for sample analysis

  • Assign exact instruments for the particular work.


Workflow management using a LIMS saves time and conducts the job with precision.


EMR/EHR:

Electronic Medical Record (EMR)/ Electronic Health Record (EHR) is software that collects and stores information on the patient’s medical history in the form of records that can be shared via different health care mediums. Many LIMS have this EMR/EHR functionality built-in in their system. Using a LIMS with EHR function will be a huge asset to your lab as the real-time data exchange can be made possible easily.


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What is laboratory information...

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