MocDoc


Aruna Clinical Laboratory

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation

Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.

As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations

And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.


MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:

  • Automated machine interfacing

  • Integrated billing

  • Improved rate plan

  • Increase in patient count & revenue

  • Reduced errors in billing

  • Reduction in overall transportation cost

  • High security with no 3rd party access


Results

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.


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Related Articles


The profession of laboratory management is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for the analysis.





Clinical Laboratories can now Wave off Manual Work:


With all this hard work already being done by clinical laboratories, the department of HealthCare took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who are waiting for their reports from the doctors. With instant report generation, the doctors can now decide quickly on the critical cases.


The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patient and deliver the test sample reports to them.


Conveying the Message via Short Message Service (SMS):


Sharing reports via SMS can add on to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patients mind at peace.


Lab reports once generated can easily be shared via SMS straight to the Patient or the Doctor, thus completely eliminating the need for manual handling, wait time or traveling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS in clinical laboratories, we help in conveying instantaneous report results to the patient as soon as the technician generates the results. SMS conveying system for test results has so many advantages some of which are:


  • No manual human intervention is needed

  • Immediate report sharing is made possible for emergency cases or critical patients



Conveying the Message via E-mails:


One of the fail-safe methods for accessing patients anytime is messaging via the electronic mails or E-mails. This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.


Once the lab report is generated with all the optimum observation made from the testing of samples, it can be sent via an E-mail in PDF format of an attachment so that the patient can infer from the report and take the necessary action if any required. A LIMS linked lab can save a lot of unwanted manual task and convey the message to the patient and doctor immediately for analysis. It has the same benefits as that of SMS with an added advantage of the whole report being shared.


Report generation on Mobile App:


A pre-installed mobile app on your smartphone can even track your test analysis phases in your mobile and let you know when you can expect the test results. With just a few swipes, you can view your test results as soon as it is generated by the technician. What better than the confidentiality of your smartphone to let you know the results.


A smartphone with internet connectivity is all that is needed to access reports on the go. The advantage of the mobile app is that you can check the readiness of your report anywhere and at any time.


Direct Collection of the report from the lab:


Out of all the smart ways listed above, this method can be said as the last smart one. However, direct collection of the report from the lab itself is also the safest method when dealing with sensitive information.


Though it requires the physical job to get the report from the lab, it can also be completed by posting the report from the lab to the patient’s home directly.


The direct collection can be combined with all of the above methods of lab report collected by the patient. The patient can first be notified of the result and feel at ease to collect the report. With the full PDF as sent via an E-mail, the report can be viewed and consulted with a doctor also. This makes the task of collection of the printed report generated in the lab at ease and not urgent.


These were the few methods to send lab reports to the patient, the clinical laboratory can use all of the methods or some of the above to make the patient feel at ease with the lab and thereby creating a sense of trust with the lab.


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Smart Ways to send Lab Reports...

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Running a productive lab smoothly is tedious. Whether you are dealing with multiple samples or if you have an excessive number of deadlines approaching, following the practical tips given below will help in managing your lab efficiently.


1. Keep an eye on your stuff:

Your inventory covers all the specimens and reagents your lab will need for diagnostic or experimentation analysis. An effective way of sustaining inventory is to use a tool which makes use of barcodes to identify, categorize, and track samples. Regardless, the labels you utilize for vials, racks, tubes, and boxes need to be suitable for the atmosphere in which they will be used. For instance, labels marked ”cryogenic” can come in handy for any reagents stored in freezers or cell lines or specimens stored in liquid nitrogen. 


2. Sustainment is key:

Maintenance of the lab infrastructure is vital to ensure the durability of your reagents and samples. Refrigerators and freezers need to be sustained at the ideal temperature, Co2/O2 levels in each incubator should be controlled carefully, and the stocks of liquid nitrogen and other lab supplies must be replenished. Systems which can control your storage equipment, offering real-time notifications and updates while keeping detailed reports and logs of all parameter related activity can make this entire process automated, with minimal human intervention, and will ensure that no other thing is missed. These type of systems work with a cloud-based framework and can integrate all reports in a single place and will notify the lab personnel if anything goes wrong.


3. Stay Coordinated:

Spending time in workflow management will enable you to enhance sample traceability, track inventory, improve the overall personnel productivity, and more. Incorporating a LIMS (Laboratory Information Management System) is an excellent way to do this as it will note the movement of each sample during the testing process, monitoring its custody chain, and enabling users to schedule downstream processing, analysis, and testing in a smooth manner. Getting the most out of your LIMS by using barcoded labels is critical as both will aid in sample traceability and tracking. 

Communication and coordination are also vital when incorporating any system that optimizes workflow. Holding regular lab meetings will enable you to create and control any LIMS you wish to utilize and also keep a good record of all lab activities with the help of well-annotated lab books and LIMS. 


4. It’s the system, not the people: 

No matter how organized the labs are, errors will occur. Designing barriers and openly discussing the mistakes will decrease the likelihood of them reappearing. By introducing multiple checkpoints and verifications, you can reduce the chances that the mistakes will stack up causing unanticipated consequences. But this should not be done without compromising the speed of processing in the lab.  Maintaining lab infrastructure, keeping a managed inventory, and coordinating your workflow are all kinds of barriers which can prevent critical errors. Managing all related data in your lab books will also enable you to revolve the mistakes as each test or experiment can be verified with comprehensive documentation even if the person is no longer a lab member. 


5. Utilize Common Sense: 

Some labs are specialized in carrying out a small set of techniques that needs specific labels. For instance, Xylene resistant labels for histochemistry labs. Regardless, most of the labs do not have tremendous resources with which to buy labels and equipment. Managing a lab cannot be like a one size fits all approach. In this case, it’s crucial to assess what the issues are and to come up with answers from both financial and organizational standpoints. In most cases, simple solutions are enough. For instance, you can have signed up sheets either online or on paper for machines like biosafety, centrifuges, cabinets, and thermocyclers, etc. 


6. Thinking Creatively:

Following the current trends are important. You need to make sure that you’re thinking in a creative manner even for simpler things as it can help avoid issues in the lab and also can enhance the research pace. 


7. Collaboration: 

Efficient communication is crucial regardless of the lab you work in, but with every member consistently working on various techniques or projects, it's possible that they fall out of the habit of collaborating. Lab meetings are a significant way to solve problems, especially in the beginning of the week, so that everyone knows what their tasks are and how to complete them. It’s a good habit to make a relationship with your office mates even outside the lab as this helps to have excellent communication. 


Hope the above blog helped you to know about managing a lab productively and their benefits in depth.


For More Information Visit MocDoc LIMS

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Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality. 

LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive. 

Advantages of the cloud-based LIMS:

Integration, upgrades & implementation of the on-premise system indicates that the in-house  IT workers having less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case your moving to a SaaS LIMS. 

Rapid LIMS implementation: 

You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.  

Scalability:  

Online based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.  

Accessibility and Collaboration:  

Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.  

Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.  

Levels the playing field:  

An online-based LIMS enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.  

Decreased costs: 

By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations which are required to keep your company competitive.  

Automatic Software Updates:  

When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories which add business values.  

Disaster Recovery and Backup services:  

Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.  

Why is cloud-based LIMS the best option for your laboratory? 

When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.  

Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.

Security:  

You rely on the company to secure your sensitive data when it moves to the cloud and when you work with a SaaS LIMS. Most of the providers in the cloud perform an excellent job to offer a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.  

Validation:  

The vital responsibility for regulatory compliances always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.  

Integration:  

You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.  

Service level agreement:  

It's essential to create an SLA with your vendors that address any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.  

Hosting options:  

Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS, but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.  

Data integrity and audit trails:

An audit trail is vital to address various concerns of the data integrities, both from product quality and regulatory perspective. You also need to ensure that your LIMS online based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.  

Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises required the best value from laboratory information management to new SaaS approaches.

For more information visit MocDoc LIMS



Why only online-based LIMS wil...

Every modern industry laboratories are under inten.....  Read more

Investment in health is the best way of investment to lead a full and healthy life. People have started to invest in health and undergo health check-up regularly. People have started to realize that prevention is better than cure, and what better way to prevent than getting regularly tested and check on the well-being.


As the number of labs outgrows every day, utilization of machines to collect samples is also increasing. When labs get more samples to process from various sources, machine interfacing is helping labs in making their work easier and faster. In this blog, let’s discuss some of the best and modern ways by which labs can collect patient samples, avoiding all the hassle. The 4 efficient ways for lab sample collection are:


  • Walk-in  sample Collection

  • Collection of the sample at Home

  • Business to business Sample collection

  • Franchise based sample collection





Walk-in Sample Collection:


This method of sample collection is the most personal easily accessible way to collect samples from patients. In this era of online-based life, it is a step towards betterment that laboratory tests are also made available with ease of access.


Patients can directly walk-in to the laboratories and give the samples. Labs will process the sample in the laboratory and give reports. In case, the samples need to be processed by main processing centers, the samples will be sent to the main processing centers and then collected back by the laboratories after the processing is over. Patients will be able to collect their detailed report from the laboratories they visited.


Sample Collection at Home:


For many patients, deviation in health is a sensitive issue. Sometimes trustworthy lab institutes might be far away from the patient’s home. This leads to long hours of travel and long hours of waiting for the test to be taken by patients. The whole process might be a bit demotivating for the patients and the increase in their stress.


In this case, labs will visit the patient home and collect samples for testing. Healthcare industry is reaching new heights by making it possible for patients to remain in their safe confinement and get their health tested at their comfortable time without physically leaving their home.


After collecting the samples it will be processed in the labs or sent to the main processing center and a detailed report will be obtained and sent to the patients.



Home Sample Collection is beneficial for:


  • Patients who are bedridden

  • Post-surgery patients

  • Elderly patients

  • Chronically ill patients

  • Pregnant ladies


Business to Business Sample collection lab:


There are more competitors in the field of healthcare than in any other field. Their competition is that they perform better in serving for the health of other people. This service needs to be done in an effective and time-saving manner which would put the patient at ease with the laboratory.


Business to business helping for sample collection can help you gain more recipients and number of doctors recommending your clinic. Two or more businesses who are specialized in various fields of laboratory testing can partner up together and jointly help each other in each field. Big labs can partner with small labs and collect samples.


This way the businesses can direct patients who need specific tests in a diagnostic not available in their own lab but available in the partner's lab. Business to business sample collection can help them mutually gain a lot of patients and thereby trust in the system.



Franchise based Sample Collection Lab:


Establishing a fully equipped diagnostic center in a city is viewed more than a business opportunity and as a service to the better health of mankind. Such diagnostic labs should be working in their 100 percent capacity with state of the art equipment that delivers quality results.

Attaining such a high level of quality for sample collection lab is difficult if you start out fresh. It would be best to join an already established company and start a new franchise that can help in diagnostic sample collection.


Having a franchise with a top company in sample collection and diagnostics will help you better in getting more patients to the lab and better management of the center.


With the already established name and fame of the company, the job for you would be easy.


To know more visit Mocdoc - LIMS




4 Efficient Ways of Sample col...

Investment in health is the best way of investment.....  Read more