Aruna Clinical Laboratory
Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.
As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.
Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation cost, and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab
Aruna Lab receives approximately 250 patients every day, and the entire process of billing was manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.
As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.
Aruna Labs started segregating and billing their patients according to their geographic locations
And with the new automated process, Aruna labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.
MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits of including:
Automated machine interfacing
Improved rate plan
Increase in patient count & revenue
Reduced errors in billing
Reduction in overall transportation cost
High security with no 3rd party access
MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using MocDoc LIMS. Aruna Lab was also able to enhance its credibility and branding.
For more information, visit MocDoc LIMS
The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it really is?
LIMS And What Does It Do?
The Laboratory management system started as a system to keep a record of test samples, their results and all other particulars of donor and patients sample. From the point of its inception, the laboratory management system followed the traditional methods of manual labeling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.
Ever since the Laboratory Information Management System is in a course of upward trajectory.
As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in lab or patients house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the result of the tests to the database in real-time.
To put in simple words:
A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.
In its early days, the laboratory management system was an isolated off the network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.
Even though the laboratory management systems provide easy accessibility of the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include
Limitation in the storage capacity of the database servers
The maintenance of servers at the healthcare facility itself involves difficulties
Medical procedures that involve referral to different locations will require carrying of physical records; which is an inconvenience again.
Though the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.
Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS or Emails is restricted.
Since there are technologies developed already to overcome these limitations, they should be employed immediately.
The cloud storage is a powerful technology than it sounds. The cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.
The data centers provide a larger bandwidth to access the servers. That is more than enough to provide traffic less access.
Since the cloud servers have multiple redundant systems, there is always a backup and data loss is not a thing to worry about.
The centralized data center for the laboratory management system makes it possible to access data from anywhere in the world with authorization.
The maintenance of these servers is extremely cost-effective compared to the standalone LIMS.
As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing and delivering. And there is easy scalability in business.
The inter-connection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their personal health records up to date with no effort.
LIMS Beyond Limits:
The LIMS software, even though started as a record-keeping and managing healthcare solution, it has now evolved into a state of complete management solution. It has given a massive boost to the administration of the healthcare facility and also the financial management of the healthcare centers.
The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.
For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.
Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day to day management solutions besides healthcare solutions.
The LIMS software can make schedules for doctors and specialists. It also helps in scheduling for follow-ups and cancellation of appointments at the request of patients through IVRs and websites.
Since there is always a demand for the time slots to access the laboratory equipment and devices, including the high-cost scanners which are a rare resource, LIMS software can schedule their time slots in the most effective way.
In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifies the maintenance of laboratory equipment and other services.
The AI of LIMS and it's future:
The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.
The AI is definitely the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the qualities of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.
The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information management System (AI LIMS) will be working along with humans and serve humanity.
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Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of which are:
The data stored in the cloud are fully encrypted, hence 100% data safety.
Cost saving as there is no need of server maintenance.
With effective data recovery, any data loss can be reverted.
No manpower required as everything is stored in the cloud, unlike physical servers.
Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:
Implement a Cloud-Based Service Desk:
The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the need of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.
Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow-up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download report through the website making them completely independent.
Ease of Mobility:
Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing on a mobile version of your laboratory’s website or even an App is a good idea.
You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions, increased patient satisfaction.
LIMS Staff Training:
It’s essential to train laboratory staffs to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, department wise and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows and reporting. Staff training in each department is very important for businesses to succeed.
Increase Speed of Operation:
While there is technology in place to conduct meetings between people from different locations, Cloud-based LIS effectively helps access any data from any location as long as their login has access rights to that data. This ensures faster exchange of information resulting in an overall increased speed of operations of the laboratory.
Ease up the Implementation Process and Quality Indicators:
The constant check of quality to ensure stability in business is the major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.
LIMS can monitor jobs like Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period and analyze the metrics to issue performance-based documents. Then LIMS can develop standard quality indicators and key performance indicators.
These are the few steps in which you could optimize our laboratory functions by using cloud-based LIMS. By identifying your business metrics, you can now establish new grounds for business optimization with cloud technology.
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Running a productive lab smoothly is tedious. Whether you are dealing with multiple samples or if you have an excessive number of deadlines approaching, following the practical tips given below will help in managing your lab efficiently.
1. Keep an eye on your stuff:
Your inventory covers all the specimens and reagents your lab will need for diagnostic or experimentation analysis. An effective way of sustaining inventory is to use a tool which makes use of barcodes to identify, categorize, and track samples. Regardless, the labels you utilize for vials, racks, tubes, and boxes need to be suitable for the atmosphere in which they will be used. For instance, labels marked ”cryogenic” can come in handy for any reagents stored in freezers or cell lines or specimens stored in liquid nitrogen.
2. Sustainment is key:
Maintenance of the lab infrastructure is vital to ensure the durability of your reagents and samples. Refrigerators and freezers need to be sustained at the ideal temperature, Co2/O2 levels in each incubator should be controlled carefully, and the stocks of liquid nitrogen and other lab supplies must be replenished. Systems which can control your storage equipment, offering real-time notifications and updates while keeping detailed reports and logs of all parameter related activity can make this entire process automated, with minimal human intervention, and will ensure that no other thing is missed. These type of systems work with a cloud-based framework and can integrate all reports in a single place and will notify the lab personnel if anything goes wrong.
3. Stay Coordinated:
Spending time in workflow management will enable you to enhance sample traceability, track inventory, improve the overall personnel productivity, and more. Incorporating a LIMS (Laboratory Information Management System) is an excellent way to do this as it will note the movement of each sample during the testing process, monitoring its custody chain, and enabling users to schedule downstream processing, analysis, and testing in a smooth manner. Getting the most out of your LIMS by using barcoded labels is critical as both will aid in sample traceability and tracking.
Communication and coordination are also vital when incorporating any system that optimizes workflow. Holding regular lab meetings will enable you to create and control any LIMS you wish to utilize and also keep a good record of all lab activities with the help of well-annotated lab books and LIMS.
4. It’s the system, not the people:
No matter how organized the labs are, errors will occur. Designing barriers and openly discussing the mistakes will decrease the likelihood of them reappearing. By introducing multiple checkpoints and verifications, you can reduce the chances that the mistakes will stack up causing unanticipated consequences. But this should not be done without compromising the speed of processing in the lab. Maintaining lab infrastructure, keeping a managed inventory, and coordinating your workflow are all kinds of barriers which can prevent critical errors. Managing all related data in your lab books will also enable you to revolve the mistakes as each test or experiment can be verified with comprehensive documentation even if the person is no longer a lab member.
5. Utilize Common Sense:
Some labs are specialized in carrying out a small set of techniques that needs specific labels. For instance, Xylene resistant labels for histochemistry labs. Regardless, most of the labs do not have tremendous resources with which to buy labels and equipment. Managing a lab cannot be like a one size fits all approach. In this case, it’s crucial to assess what the issues are and to come up with answers from both financial and organizational standpoints. In most cases, simple solutions are enough. For instance, you can have signed up sheets either online or on paper for machines like biosafety, centrifuges, cabinets, and thermocyclers, etc.
6. Thinking Creatively:
Following the current trends are important. You need to make sure that you’re thinking in a creative manner even for simpler things as it can help avoid issues in the lab and also can enhance the research pace.
Efficient communication is crucial regardless of the lab you work in, but with every member consistently working on various techniques or projects, it's possible that they fall out of the habit of collaborating. Lab meetings are a significant way to solve problems, especially in the beginning of the week, so that everyone knows what their tasks are and how to complete them. It’s a good habit to make a relationship with your office mates even outside the lab as this helps to have excellent communication.
Hope the above blog helped you to know about managing a lab productively and their benefits in depth.
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Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality.
LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive.
Advantages of the cloud-based LIMS:
Integration, upgrades & implementation of the on-premise system indicates that the in-house IT workers having less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case your moving to a SaaS LIMS.
Rapid LIMS implementation:
You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.
Online based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.
Accessibility and Collaboration:
Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.
Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.
Levels the playing field:
An online-based LIMS enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.
By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations which are required to keep your company competitive.
Automatic Software Updates:
When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories which add business values.
Disaster Recovery and Backup services:
Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.
When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.
Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.
You rely on the company to secure your sensitive data when it moves to the cloud and when you work with a SaaS LIMS. Most of the providers in the cloud perform an excellent job to offer a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.
The vital responsibility for regulatory compliances always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.
You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.
Service level agreement:
It's essential to create an SLA with your vendors that address any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.
Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS, but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.
Data integrity and audit trails:
An audit trail is vital to address various concerns of the data integrities, both from product quality and regulatory perspective. You also need to ensure that your LIMS online based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.
Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises required the best value from laboratory information management to new SaaS approaches.
For more information visit MocDoc LIMS
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