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Hospital has become one crucial & mandatory part of the current digital world, and every human requires their services. In this case, the hospital must take good care of things to track the reports of their patients. Hospital Management System (HMS) is the hottest trend at present to keep track of every detail of the patients clearly and instantly.  

Hospital Management System is a software system that makes back-office activities, administrative, and clinical activities paperless. It means you can save plenty of time and money as they are capable of controlling every operation in the hospital. Healthcare IT solutions play a crucial role in enhancing the services in healthcare by managing bills, reports, and other activities of their patients.  

Technology act as a bridge between the healthcare system and people leads to excellent healthcare services. Many staff at healthcare centers is also gaining a good insight into the trending technologies to provide the best for their patients, like offering them needed comfort and time. There are so many modules that Hospital Management System offer namely  

  • Administrator - the main module of HMS, which holds every permission and right to handle different hospital modules. 

  • Patient Management: The module which deals with complete management and patient care related to OPD, Reception desk, Radiology, Laboratory, IPD, and more. Apart from this, they also control visitors, appointments, and other aspects of outdoor and indoor patients. 

  • Stores and Pharmacy: The module deals with medicine stock and other relevant records. 

  • HR and Personnel Management: The module manages the hospital payroll features like leaves, bonuses, incentives, substitute management payroll modules, daily attendance, payslips, salary, and more. 

  • Finance Management: The module is needed to eliminate the paperwork as the financial department is the one crucial part while considering hospitals. 

  • Clinical Services: It includes operation theatre management, housekeeping, dietary, waste management, ambulance management, mortuary management, maintenance, laundry, and more.  

How HMS enhance hospital productivity? 

There are many reasons to state how the Hospital Management System helps in increasing the productivity of any hospital. Here are a few of them below.  

Increases Decision Making:  

Hospital Management System helps the professionals in healthcare to check out the clinical documents, diagnosis, patient records, and other relevant things at a single view and therefore results in the healthcare professionals to make decisions at the right time.  

Enables Patient Interaction:  

The HMS software helps in strengthening the relationship between patients and doctors. It also helps in making it more interactive and also enhances communication for the right type of treatment.  

Appointments:  

The patients and other people who need to visit the doctor can schedule or book their appointment with their doctors online. It helps to save time and money for the people.  

Sharing:  

The HMS helps information sharing between specialists in healthcare.  

Decreases Human Errors:  

Hospitals need to be clear, and a small error can lead to critical issues. The Hospital Management System, as an automated process, helps in eradicating the mistakes in the medical reports.  

Enhances Data Security:  

The Hospital Management System is more secure and, therefore, no chance for data thefts to occur as it happens in manual systems. Healthcare centers and other hospitals can keep their critical information safe from hackers or unauthorized persons. Everything in Hospital Management is accessed by a controlled method and, therefore, no chance for errors.  

Web-based:  

Hospital Management System is web-based, and therefore, it is an affordable option.  

Payments:  

The Hospital Management System provides access to process claims and makes online payments easily.  

Technically Advanced:  

The HMS is advanced and, therefore, capable of handling every operation at a hospital. The healthcare system which sends electrical information about the patients is the most preferred option for many people as there are many choices like choosing their doctors, grab the reports of tests taken without any hurdles.  

What are your views about the Hospital Management System on Hospitals? Any other queries or information regarding HMS are welcome.




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Introduction

In the city of Mumbai, Bhaktivedanta hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for their Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry and much more with gross of more than 1500 happy patients leaving each day.

Overview:

The main reasons why Bhaktivedanta approached MocDoc was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta hospital was using an offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times lead to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta hospital had plenty of departments operating in it so the departments in the hospital were in need of proper communication between them and also the information was needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patients flows inside the hospital, also it helped the doctors to follow up the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIP’s & Emergency Patients

Managing VIP’s around the city seemed difficult for Bhaktivedanta Hospital. This lead to a situation where the hospital and the patients found a hard time in Communication. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access on VIP’s appointment to the hospital, where the staff will be responsible to book appointments for VIP’s and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta hospital was facing difficulties with their queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments through online is not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and also Bhaktivedanta found it easy to manage patients transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

  • Appointments are made easier by patients from anywhere

  • Human-Error is completely removed

  • Payments were made much easier and secure by patients

  • Problems on administration were completely restored by MocDoc

  • MIS Reports for OP Management & Hospital Management was implemented to track doctors and patients.

  • Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta hospital has improved their appointment and scheduling operations. We also helped them to resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.


For More Information Visit MocDoc HMS

How MocDoc helped Bhaktivedant...

IntroductionIn the city of Mumbai, Bhaktivedanta h.....  Read more


Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of the machines and system to take care of every manual activity. The current technological world makes use of the people to monitor the devices and network, whereas the systems are busy helping the people in controlling various tasks. 

Some of the benefits of Online Hospital Management Software includes Reduced Paperwork, simple access to reference records, effectual billing of different services, enhanced hospital administrations, no record duplications, minimized documentation, rapid information across various departments, optimized bed occupancy checks, critical stock information, improve cost control, and more. 

In this blog, let's check out the best five Online Hospital Management Software that every hospital can use. 


1. MocDoc:

MocDoc Hospital Management Software is the best solution which is completely integrated for any type of hospitals from small to multi-chain hospitals. The Hospital Management Software for OP includes Doctor Discovery, Check-In, Mobile apps, Prescription, Appointments, Billing, and more. 

When considering the IP management role of Hospital Management Software, it deals with Visual Bed Management, Discharge Summary, Insurance Management, Ward Request, Integrated IP billing, and more. 

The Pharmacy benefits included in the Hospital Management Software includes Stock Management, FSN Analysis, Purchase Management, Sale Bill, MIS, and more. While considering the Lab benefits in HMS, it handles Custom reports, Smart Notification, Order Management, Email Reports, Invoice generation, and more. 

Apart from this, they are many features included in the MocDoc Hospital Management Software, namely Multi-location support, micro websites, attractive and easy to use dashboards, Role-based access, appointment widgets, and more. MocDoc HMS has more than 3100000+ patient records, can manage about 2600000+ reports, and 5500000+ prescriptions. 


2. Insta:

Insta is known for monitoring and controlling the moving pieces of the hospitals without any hindrances. It also helps in improving hospital productivity by managing all your patients, departments, staffs with ease. The software enhances the experience of patients by making use of better systems for decision making. 

Hospitals prefer Insta Hospital Management Software for effective operations, enhanced patient retention by 30%, for making better decisions, and more. 


3. Attune: 

The main benefits of choosing Attune Hospital Management Software is that they help in increasing revenue, simplified operations, optimize productivity, etc. The features of Attune HMS includes TPA billing, Insurance, Credit tracking, Patient referral, Radiology information system, in-patient management, Central sterile supply department tracking, MIS reports, Doctor Scheduling and appointments, E-Prescriptions, Integrations with PACS, Nursing care and ward management. 

Other features include Creche Management, Patient registration, Doctor consultation, Pharmacy information system, Accident and emergency care, Operation Theater Management, In-patient diet, and kitchen tracking, IP, OP, Surgery and daycare billing, EMR and SOAP Notes, and more. 


4. ITDose Infosystem: 

HMS is one of the complete tools that controls every aspect of management, marketing, and administration of a hospital to enable them and the doctor software to act better. It helps with documentation as needed by internal laws, used as a convergent platform to integrate across various setup, prevents misuse of information, makes sure about the data security, offers integrity and transparency between multiple departments and makes sure about the smooth functioning of a complicated hospital environment. 

The ITDose Infosystem Hospital Management Software holds important features like allocation of duties and staff management, bed allocation and managing ward, correct billing, and accounting, multiple user accessibilities for effective all-around performance, controls doctor system availability, scheduling, controlling laboratory equipment, inventory management with a timely warning system, appointment management, and lead management, and more. 


5. Suvarna HIS:

The Hospital Management Software from Suvarna is developed for people who need value-based solutions at affordable rates. The HIS software from them has been designed after in-depth research and study into a different aspect of hospital functionality. The products are developed to support every feature needed by a hospital and are developed with exquisite architecture, which enables a high level of flexibility and scalability for the end-user. 

The features of Hospital Management Software includes Hospital module, In-Patient Services, Laboratory information system, Billing, Inventory, Gastro-Enterology, Operation Theater, Nephrology, Food, and beverages, Out-patient services, Admission transfer and discharge, Blood bank, Online scheduling, Doctors Organizer, Bio-Medical, diabetes module, Nursing, and more. 


Bottom Line:

Every hospital staffs are capable and have expertise and caliber to perform all things effectively. However, too much of dependence on the manual process will have a significant impact on productivity as well as a result of unavoidable errors. To keep your hospitals productive and competitive, you should start adapting to technologies like Hospital Management Software. 

Hospital Management Sofware not only controls the treatment schedules, patient records, bills, and reports but also enables different departments like an employee and administration management. It's your responsibility to choose rightfully. 


For Further Details Visit MocDoc HMS

Top 5 Online Hospital Manageme...

Hospital Management Software is a vital business t.....  Read more


Billing software is one of the essential software used in the healthcare industry. It is also called as the medical practitioner's lifeline. Therefore, it's vital you choose the right hospital billing software that offers the fantastic reporting system to manage the cash flow as well the payment time speed.


The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which not included in other software.


Uses of Hospital Billing Software in HMS:


  • Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.


  • There is no loss of bills and data.

  • Secure and safe reporting system.

  • There is a financial dashboard that tracks the practice health efficiently.


  • The web-based practice management used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.


  • Automated Data backup is enabled.

  • You can view your daily schedule from anywhere.


  • You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features used for deciding the right information to share.


  • The software offers the Enabled visualizations in the form of figures and graphs.

  • You can track revenue, payer performance, and related ones.

  • You can easily customize and display them in the excel format.

  • The software can deliver a report on a daily or monthly basis as per the requirements.


What are the Types of Billing in HMS?


There are various departments which use billing in Hospital Management system to improve the billing facilities in the hospitals. Some of them include


  • Registration and Consulting Billing

  • Pharmacy Billing

  • Laboratory Billing

  • In-Patient Billing


Registration and consulting Billing:


  • Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patient as well as new patients.

  • Hospital billing software generates bills for the certified lab and radiology services.


Pharmacy Billing:


Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software does the following features.


  • Able to offer an extensive collection of available drugs for the clinicians.

  • Able to sort our the alternative drugs for the drugs that are not available.

  • The software aids in interfacing with a database of drugs.

  • Our software pops up the drug allergy alerts easily.

  • The billing software interfaced for dispatched along with the pneumatic tube.


Laboratory Billing Software:


The laboratory billing software help to disseminate and record the information of the different performed tests. Here are some of the salient features done by our laboratory billing software.


  • Test setup and does the services.

  • Excels different tests and diagnostic packages.

  • Offers the resulting process from the sample collection process, recheck process and fetch from analyzer data.

  • The software does the recheck with the Sample Collections

  • Our billing software offers the status update of the labs after a clear analyzation.

  • The software works as per the NABL standards.

  • The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.


In-patient Billing Software


The software takes care of the patients who allocated in the ward bed after the registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.


The features of our in-patient billing software include


  • The software is capable of taking place the conversion from OP to IP.

  • The software takes care of the patients by allocating the bed, offers the consultation for intern departments, tracks patients in the hospitals, deals with the bed transfers.

  • The software maintains the patient billing sheets.

  • The software comes with the dashboard for discharge summary, patient access, billing audit and activities and much more.


Track Profit and Loss Statements Easily:


The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statement so that you can quickly identify what lags in your Hospital information management.


For more information about MocDoc HMS Click Here



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What is an integrated hospital management system? How could it help the hospitals? 





There are multiple departments in hospitals that carry out numerous activities on a daily basis. There is a lot of communication that takes place and information to share between departments which are crucial and need to be stored in a system with a good user interface. Hospitals use heterogeneous management systems like appointment scheduling software, telemedicine software, diagnostic software, EHR software, billing software, and more. It's a tedious task to maintain all this software and make a single report from various collections. Now, this requires a huge team! But what if a single management system could replace these heterogeneous systems efficiently?

An integrated hospital management system is one such system. Like any other hospital management system, it does not just store information but also connects all the departments under a single interface. It supports the various departments of a hospital such as a laboratory, clinic, and pharmacy in a single interface, making it easy for the departments to interact and share patient information. 

Interoperability is the constant chain in any hospital as on average, a patient visiting a hospital engages at least with two departments. Well, taking the chain of interoperability digital with an integrated hospital management system will help the hospital attain efficiency in its core aspects. Here are a few points on how this helps the patients and the hospital.

  • Patients part:

    1. Appointment: Make appointment booking hassle-free by letting your patient's book appointments online via the website/mobile app.
    2. On the dot: Share electronic patient records with departments or patients themselves in no time.
    3. Reduce no-shows: Send SMS or email reminders to your patients, reminding them of their upcoming appointment.
    4. Personalized: Send health tips or diet plans to your patients based on their health conditions.


    Hospitals part:

    1.  One for all: An integrated hospital management system will eradicate the need for different systems as it combines all the department modules.
    2.  Performance Report: Generate weekly, monthly, or yearly performance reports of the hospital in a snap of fingers (No! you don't need a team to do this.)
    3.  Reference: Makes it easy to manage and estimate referral payments to clinics and outsourced laboratory tests.
    4. Marketing: Conduct medical camps remotely with the help of offline camp management modules and let your patients know through email.

      Thus, integration is crucial between all the departments of the hospital owing to interoperability. Integration between the departments will take their communication on a digital pathway, making the hospital's workflow seamless and easy. Here are the various different areas of integrations in regards to a hospital.

      Hospital-Laboratory: Have you ever had a phase where the laboratory used different software from that of the hospital? If yes, then you must know how time-consuming each process with the laboratory could get. But an integrated hospital management system will allow you to share patient health records and required tests with the laboratory. Likewise, the laboratory can send you the patient's electronic test results in no time. This eliminates paperwork and other possible manual works.

      Hospital-Pharmacy: How different is a hospital’s pharmacy from a standalone pharmacy? A pharmacy integrated with a hospital can get patient's e-prescriptions from doctors and provide timely medications to the in-patients. Further, the pharmacy can even take care of the supplements that are to be provided to the OT department. This integration allows the doctor to know about the availability of medicine in the pharmacy or its alternative before prescribing it to the patients.

      Hospital-Clinic: Well, parent hospitals do have multi-location clinics, and these clinics can be integrated with the hospital in a single interface, cases that need prior attention are often shifted to the hospital and this lets the hospital learn about the patient's history quickly through the health records. An integrated hospital management system allows the hospital to overlook the functioning of its multi-location clinics by just switching between the identities of the organization.

      Centralized Data vs Distributed Data: (Point of discussion)
      Centralized Data or Distributed Data, you have got data to handle. Data that needs to be taken care of efficiently for the smooth everyday functioning of the hospital. But which is the better way to do so? 

      When every department is integrated into a single software, the data is centralized. Thus a patient ID once created is just carried forward by every department, whereas in the dominance of heterogeneous software, a patient has to get themselves registered, with every department attended.

      Organizing data and generating revenue or performance reports is very easy when the data is centralized. Most of the integrated patient management systems have the feature of an analytic dashboard which lets the management create weekly, monthly, or yearly performance reports of the hospital. When the data is distributed, it takes a lot of time to collect and organize them. This process is quite a lengthy one and requires a huge team at work.

      Cost-wise advantage: Softwares have different types of pricing patterns, which may be budget-friendly or not. Like subscription-based, a percent on your revenue, based on the number of patients visiting. Having different software is going to charge you in different ways and might end up very pricy too. On the other side, when just a single piece of software is in use by all the departments, you are charged by a standard pattern. This gives you the advantage to forecast the cost you might have to endure and if it's budget-friendly

      Patient Experience: Patient satisfaction is a goal that any hospital wishes to achieve. It is the key to the productivity of the hospital. Perhaps, it creates the goodwill of the hospital. But how can software keep you far from achieving this?

      Turn around time: No hospital wishes to increase a patient's turn around time, Neither do you. But this might be happening unintentionally by the use of different software by departments. For instance, A patient has to manually take all the health records to the laboratory and get themselves registered for a test. On receiving the test results, the patient will again have to take the results to the doctor, themself. This whole process is really time-consuming for the patients, and such issues can be solved by using a single software.

      Technical Issues: Diving into a scenario where a hospital maintains a separate billing software. Owing to a few technical issues the software turned faulty, which caused chaos at the reception. Problems like these are Stressful for the patients and are more likely to affect the reputation of the hospital. Such scenarios could be avoided with a cloud-based Hospital Management System where the cloud has a backup cloud to ensure such nightmares don't come true.

      Flexible Meeting: With all the changes the recent time has bought, Telemedicine has become a need. Patients now prefer the telemedicine facility for smaller health issues so that long and discomfort travels could be avoided. Hospitals should adapt themselves to this method of patient appointment and make sure that their software supports telemedicine. This makes things easy for patients who are old or who reside far from the hospital. And also helps the hospital in obtaining patient satisfaction.

      Ease for doctors and workers inside the hospital:
      Integrating every department of the hospital will ease down a lot of work for the doctors and other workers of the hospital. 

      1. Generating analytical reports with the help of a dashboard.
      2. Reduce manual paperwork by sharing electronic health records.
      3. Effective marketing Via email and SMS.

        The right software will increase the efficiency and productivity of the hospital. Hope you found this blog on the Integrated Hospital management system insightful. 



        Why use an integrated hospital...

        What is an integrated hospital management syste.....  Read more