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Aravind Kejriwal recently directed the health officials in Delhi to develop a hospital management system of global standards. While hospital management systems have been in use for a while, there are currently no rules or regulations that lay down the standards for them in India. In the US electronic health records are regulated by the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and the Health Insurance Portability and Accountability Act (HIPAA Act). 

In India, even though only the IT Act of 2000 applies for electronic health records, the Ministry of Health and Family Welfare have recognized the need for electronic health records and periodically issues standards for them, for the purpose of promoting interoperability, technical innovation, participation by vendors and other stakeholders, and to support the evolution and timely maintenance of adopted standards. 

Besides these guidelines, some other key features also play a key role in making a hospital management system best suited for the Indian healthcare sector. Let’s see what the specific requirements for a hospital management system in India are. 

Aadhar as an identifying document. 

According to the recommendations by the Ministry of Health and Family Welfare, the electronic health record of a patient must have the provision to include UIDAI Aadhar number as the preferred identifier. In case Aadhar information is unavailable, the ministry recommends the use of a local identifier (as per the scheme of the healthcare service provider) and a photo ID issued by Central or State government. The system should have provision to accept a minimum of two IDs when Aadhar ID is not available. In the case of unidentified patients, a local identifier may be used, and confirmed identifiers inserted later when available. The government recently opened doors for integrating Aadhar with any software, but the software needs to meet certain criteria. While the recommendations are not implemented on a mandatory basis, it may become so in the future and therefore it is better to get software that follows them.

Support for GST

The Government of India recently passed the Goods and Services Act(GST) and many healthcare services come under its ambit. One of the important and commonly used aspects of hospital management software is billing. There are software that carries out the sole purpose of billing, while most hospital management systems come integrated with it. With the implementation of GST, along with other service providers, healthcare providers such as hospitals and clinics are required to comply with the norms of GST. So it is important that a hospital management software is able to handle the billing according to GST norms, and integrated with GST filing software. 

NABH accreditation

Formed in 2005, National Board for Hospitals and Healthcare Providers is part of Quality Council of India and is the principal accreditation for hospitals in India. NABH accreditation is becoming more and more important with the rise in medical tourism and patient awareness about their rights. Unlike ISO certification, NABH accreditation is specific to the healthcare industry and focuses on competency in terms of staff, equipment, premises, etc. For NABH accreditation of a hospital, the information management system of the hospital should meet the necessary criteria. This includes that the records of every patient are complete and accurate. It is necessary that the policy measures are in place to ensure the data integrity, confidentiality and security.  A hospital management system plays a crucial role in this. An HMS that can safely manage the patient data in a safe and secure manner, and keep it updated in a timely manner can make this process much easier. The HMS must assure data redundancy and integrity and should be secure against data loss or theft, for the hospital to easily achieve the NABH accreditation. The HMS system must be capable of generating the data points that must be submitted for NABH accreditation. 

Sending info to local government

Hospitals have to send certain information, such as birth rates and death rates, to the government periodically. This is required for keeping track of the population and related statistics. Sometimes during a disease outbreak, government health officials will need accurate data regarding the affected individuals to tackle the issue effectively. One of the primary functions of a hospital management system is the effective management of data. It should be capable of storing, retrieving and updating the information easily. With a system that can easily sort through the relevant data, the required data can be collected and sent to the health officials easily and in a timely manner. Without an effective system, the hospital staff will have to manually go through a mountain of data, wasting time and resources. 


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Hospitals are rarely a single department entity. They usually span across multiple specialties focusing on different areas of treatment, such as pediatrics, neurosciences, gynecology, etc.

There are also various departments taking care of the day to day running of the hospital, such as maintenance, accounting, billing, operation theatre, and management. Each of these departments consists of many people carrying out various tasks, which can range in complexities from brain surgeries to fixing the overhead lamps.

And a single organization may have hospitals across multiple locations, making it difficult to manage them all. A hospital management system helps you to manage the enormous complexities of efficiently managing the hospital in a sustainable manner.

Even though hospitals span across a number of different areas, in the beginning, it usually involves only a couple of departments and just the basic number of people required to manage them all.

In such a case, a simple management system, with the capacity to deal with relatively fewer data would work. But as a hospital starts growing, incorporating more specialties and treatment facilities, this system may not be able to deal with the huge flow of data.

A hospital management system that could easily be scaled up could make this whole process much faster and easier.

As the number of departments and the employees grow, the management system would also grow to accommodate the conditions created by the growth, thus aiding the growth of the hospital, instead of being a hindrance.

Scale up - The role of a cloud-based system

A cloud-based online system has a lot of advantages compared to an offline system when it comes to scaling up. They could easily be updated to add more departments and employees, without having to reinstall the updated version in all the systems in a hospital. Instead of making changes in all systems in a hospital network the changes would have to be made only by the software providers. And since the software and its interface remains the same, there is no need to allocate extra resources to train the users.

A cloud-based system would also be much more efficient in case of hospitals in multiple locations. As new locations come up, the software could simply be updated to include them, and here also, the existing management network could seamlessly be integrated without any additional training. The data generated from all the hospitals run by the same organization could be integrated and analyzed, to improve the overall performance.

This would allow for better purchase decisions, as requirements for the entire chain of hospitals could be understood and remedied in bulk, thus helping make much better business transactions and therefore, improved efficiency for the entire network.

Resource management and reduction of wastage :

A good hospital management system would also help to prevent any unwanted wastage of resources. An efficient management of the inventory, of the various pieces of equipment, disposables, would cut short the resources otherwise wasted. In the process of scaling up, there is usually an increased wastage of resources, due to the purchase of excess materials to prevent a shortage. With an efficient system, such wastages could easily be detected and avoided. This could provide for a smooth scale up from a small hospital to a large network of hospitals, without excessive spending.

Scaling up - Understanding the data generated :

A common problem associated with the scaling up of any system is the overwhelming amount of data generated from the various subsystems. For a hospital with its already large amount of data generated a scale-up could be a headache without an adequate system to manage the data. Every bit of data has to be analyzed and compiled into a manner which is easy to understand, so as to make correct decisions at every corner.

An efficient hospital management system would make this entire process a cake walk by managing the data generated in real time in a smooth and easily understood manner. In a good hospital management system all the data from the various departments, regarding all the matters from procurement of materials, human resources, energy requirements to billing, accounting, and inventory management is compiled and represented in a meaningful manner, and this leads to quicker and easier decision making process, and therefore an easier, smoother and efficient scale up.

Management of the extra human resource required for scale-up :

Efficient running of a hospital requires that all the stakeholders play their roles, and for enabling this, they should be able to manage their work, in an easy and intuitive way. A good hospital management system allows the smooth delegation of work and allows easy access to the information required for the task.

For example, it should allow a doctor to enter the information regarding a patient and their treatment regime, and it should also allow the pharmacist to easily track the inventory. With an efficient system, it would also be able to evaluate the work done by them. Such easy management of the entire workforce, without causing any hindrance to them, but help them for this, would enable the hospital to grow up.

In short, a good hospital management system would make it easier to scale up the hospital network by easily managing the resources, avoiding wastage, making an efficient workforce, and a better management of data. Such a system could provide a hassle-free care for the patient, and make everyone’s work much easier.

 

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Hospital Management System is considered to be the current trend and boom to every hospital administrations and management. An HMS is a web-based or computer-based software system which helps to control different complex workflows and processes which are inherent to the normal working of any hospital. 

The HMS acts as the frontiers for various hospital stakeholders to access, capture, report, and manage every single information happening in the functioning of your hospital. Today let’s check how the Hospital Management System enhances your hospital quality.

 

Why is HMS mandatory for your hospitals and how it improves your clinic quality? 

Hospital Management System provides you different advantages like adaptive, innovative, affordability, and more. A quality HMS needs to have provisions for managing and documenting the hospital aspects like doctors, billing, patients, inventory, insurance, pharmacy, support staff, HR, diagnostics, radiology, reports, etc. 

Some of the benefits of the HMS for your clinic includes 

● Quick and easy access to the records and other data of the patient.

● Automation brings efficiency

● Accuracy

● Patient satisfaction

● Speedy services

● Coordination between different departments

● Paperless record system. 


Secure your data: 

The Hospital Management System makes it unfeasible for any personnel who are unauthorized to access the private and sensitive information, particularly in dealing with the records of the patients. It decreases the data theft and similar possibilities and therefore considerably you will be able to secure your data and thus an improvement in the hospital quality.

 

Making treatment and diagnosis simpler: 

The Hospital Management System offers useful dashboards and reports, through which caregivers and doctors can have quick and simple access to the test results and record of the patients. It increases the competency of your hospital legitimately and also helps to improve your hospital quality.

 

Enhance quality ratings of the hospitals: 

If the HMS is implemented in your hospital, then there is no worry about your clinic quality. It enhances your standing with quality circles and insurance companies significantly.

 

Run your hospital effectively: 

The amount of effort and time you will save by implementing the Hospital Management System is surprising. These savings make for the smooth and efficient operation of your clinic.

 

Tracks for better financials: 

Implementing a Hospital Management System in your hospital means there is a more significant benefit for the department of finance. It’s easy to track outflows, receivables, revenues, and debts better when HMS is implemented. The HMS generates a financial report that will have an accurate health picture of your hospital.

 

Eliminate errors: 

There is a chance for many errors to occur if you are maintaining the manual or older method in your hospital. With HMS automation processes, you can easily avoid mistakes, and the workflow will go excellently when compared to the older or manual methods.


Higher patient satisfaction: 

The hospital management system decreases the time taken for procedures and processes at all stages of patient interaction, namely discharge, billing, and registration, thus, it makes your clients and patients happy.

 

Paperless Operation: 

The advent of the hospital management system is that it makes use of the electronic record rather than the physical files, which leads to a happier outcome when it comes to maintaining your hospital quality. It’s expected for the hospitals to become paperless completely with further development in the hospital management system. 

Start your research, reach for a reputable HMS vendor like MocDoc, and make the quality of your hospital rick and user-friendly.

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Billing software is one of the essential software used in the healthcare industry. It is also called as the medical practitioner's lifeline. Therefore, it's vital you choose the right hospital billing software that offers the fantastic reporting system to manage the cash flow as well the payment time speed.


The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which not included in other software.


Uses of Hospital Billing Software in HMS:


  • Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.


  • There is no loss of bills and data.

  • Secure and safe reporting system.

  • There is a financial dashboard that tracks the practice health efficiently.


  • The web-based practice management used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.


  • Automated Data backup is enabled.

  • You can view your daily schedule from anywhere.


  • You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features used for deciding the right information to share.


  • The software offers the Enabled visualizations in the form of figures and graphs.

  • You can track revenue, payer performance, and related ones.

  • You can easily customize and display them in the excel format.

  • The software can deliver a report on a daily or monthly basis as per the requirements.


What are the Types of Billing in HMS?


There are various departments which use billing in Hospital Management system to improve the billing facilities in the hospitals. Some of them include


  • Registration and Consulting Billing

  • Pharmacy Billing

  • Laboratory Billing

  • In-Patient Billing


Registration and consulting Billing:


  • Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patient as well as new patients.

  • Hospital billing software generates bills for the certified lab and radiology services.


Pharmacy Billing:


Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software does the following features.


  • Able to offer an extensive collection of available drugs for the clinicians.

  • Able to sort our the alternative drugs for the drugs that are not available.

  • The software aids in interfacing with a database of drugs.

  • Our software pops up the drug allergy alerts easily.

  • The billing software interfaced for dispatched along with the pneumatic tube.


Laboratory Billing Software:


The laboratory billing software help to disseminate and record the information of the different performed tests. Here are some of the salient features done by our laboratory billing software.


  • Test setup and does the services.

  • Excels different tests and diagnostic packages.

  • Offers the resulting process from the sample collection process, recheck process and fetch from analyzer data.

  • The software does the recheck with the Sample Collections

  • Our billing software offers the status update of the labs after a clear analyzation.

  • The software works as per the NABL standards.

  • The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.


In-patient Billing Software


The software takes care of the patients who allocated in the ward bed after the registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.


The features of our in-patient billing software include


  • The software is capable of taking place the conversion from OP to IP.

  • The software takes care of the patients by allocating the bed, offers the consultation for intern departments, tracks patients in the hospitals, deals with the bed transfers.

  • The software maintains the patient billing sheets.

  • The software comes with the dashboard for discharge summary, patient access, billing audit and activities and much more.


Track Profit and Loss Statements Easily:


The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statement so that you can quickly identify what lags in your Hospital information management.


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HMS (Hospital Management System) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on the hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management and so on. 

Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security. 


Benefits of Hospital Management System:

Revenue management: 

A medical center or hospital serves humanity. Apart from that, profit is more important as it also considered to be a business.  Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS which is catered as per the needs of the business can help in solving the purpose efficiently. 

It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?

Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.


Enhanced decision-making in clinics:

An accurate Hospital Management System ensures that decision making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors get facilitated.


Obtain the best quality ratings: 

When your clinics or hospital needs to be the top-rated and top preferred ones by insurance companies, then you must implement a Hospital Management Systems in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.

If your clinic is capable of sending and receiving the information of the patients, their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market. 


Nullify every error and track complete details: 

Managing a hospital is not much easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automation hospital management system that highly nullifies every mistake and also you can avoid lawsuits and compliance issues, which is considered to be the two most significant drawbacks of hospitals and medical centers. 

Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprints by using the automated Hospital Information System. 


Enhanced data security:

The experts have reinforced and highlighted the fact that the hospitals, medical centers, and clinics depend on the manual system. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicated that your pieces of the information stay safe and protected from any unauthorized sources and accesses. 

Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high quality and automated Hospital Management System. 


Bottom Line: 

The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems. 

Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, applications from other portals and also manages multitudes of user requests, which results in reckless information flow between patients, doctors, and staff. 

Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes or medical centers? Contact us today!

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